JEFF KELLAR Visionary IT Manager, Analyst, Consultant & Application Architect Specializing in IS Cost Management and Solution Architecture
Simi Valley, CA 93065 Mobile: 646.535.5270 jeffrey.s.kellar@gmail.com http://www.linkedin.com/in/jskellar SUMMARY More than 25 years total IT experience including 20 years in progressively responsible team and project management roles, leading managers, developers, support teams, contract and offshore resources Led multiple IT shared-services development and service teams for Fortune 500 companies Extensive knowledge of Cloud, business technology, systems life-cycle management and IT methodologies Highly methodical in approach to IT Service Management, systems development and IS strategy Expertise in solution architecture, systems development, Service Management, ERP, CRM, EIS, Enterprise Integration and business process design Experienced in saving costs and gaining efficiencies through enterprise cloud transformations, infrastructure and application rationalization programs Broad industry experience, not limited to Biotech, Commercial Software, Entertainment, Music, Media, Publishing and IP Licensing MAJOR ACCOMPLISHMENTS Technical Lead for high-visibility Technology and Application Rationalization programs which realized over $20M in hard savings over 12 months, while reducing overall business application portfolio by 20% Key architect and implementer of Amgen’s TBM/Apptio solution, partnering with IS, Finance, Service and Portfolio Owners and the SaaS provider to create a ground-up Technology Business Management program Built top-down and bottom-up business cases in support of enterprise Cloud adoption, including IaaS and PaaS mass migrations, right-sizing, platform consolidation and open-source transformations Co-developed and executed an enterprise cloud adoption pilot program, including key elements of the business case, detailed portfolio and target analysis and transformation cost tracking Provided technical, project and data management for migration of hundreds of business-critical applications from IBM and legacy locations to COLO data centers, completing on-time and on-budget with no production system outages Conceived and implemented an employee skills improvement program, resulting in reduced reliance on vendor-provided support and saving $800,000 annually SKILLS & SPECIALIZATIONS Agile, Apptio, AWS, Business Analysis, Business Process, Business Process Design, Cloud, CMDB, Configuration Management, Consulting, Discovery, Enterprise Integration, Functional Design, GxP, IaaS, Integration, Internal Consulting, IT Strategy, ITIL, Lifecycle Management, Methodologies, PaaS, Presentations, Project Leadership, SaaS, Scrum, Service Management, ServiceNow, Software Asset Management, Solution Architecture, Staff Development, Systems Integration, TBM, Team Management, Technical Design, Validated Systems, UI Design EXPERIENCE 7/2018 to Present - Principal IS Business Systems Analyst, Amgen, Thousand Oaks, CA As a key member of the OCEAN's Ecosystem Rationalization Agile Team. provided technical leadership and architecture for multiple highly successful CIO-chartered application and infrastructure modernization projects Exceeded 2019 application rationalization goals by 100%, recovering over $20M in hard savings over 9 months Developed regular application and infrastructure risk analysis for Amgen’s full business technology portfolio Led technical analysis to prioritize the targets for application retirements, rightsizing and modernizations Performed a business process redesign to reduce application decommissions from 101 days to 32 days As Technical Lead for my team, in concert with implementation partners, brought over $30M of software spending under management using ServiceNow Software Asset Management, Discovery, Microsoft SCCM and custom integrations Application Owner and TBM Architect for Apptio Cost Transparency implementation, performing cost and risk reviews with Business Service Owners to provide insights for spend and resource prioritizations
1/2011 to 7/2018 - Senior Consultant, Solution Architect, SMCI, Glendale, CA As a senior-level consultant, provided solution architecture, project management, application and technology portfolio analysis and ITIL Service Management consulting to Amgen As TBM Architect, built and deployed an integrated IS Cost Transparency model using Apptio & TBM to provide cost of ownership and efficiency targets for $650M of IS spending in support of IS Rationalization and City Planning programs Played a key role in creation of Amgen’s Cloud 1st program, including strategy, portfolio analysis and business case to drive reduction of on-premises applications and retirement of legacy systems Performed cloud feasibility analysis and pilot as part of Amgen’s Cloud 1st strategy, including detailed application portfolio analysis, cloud adoption patterns and business processes Technical PM of multiple datacenter optimization projects, provided technology portfolio analysis, technical and project management to migrate hundreds of critical business applications from IBM and substandard data centers to state-of-the-art colocation facilities, completing all transitions on-time and on-budget with zero unplanned outages Architected the configuration management model for Amgen’s business systems and infrastructure implemented on ServiceNow (Berlin, Cairo releases) Provided business analysis, technical guidance, documentation and testing for multiple GxP qualified software development projects
9/2001 to 1/2011 - Senior Manager, IT, Disney Consumer Products, Glendale, CA As Senior Manager, Shared Services Application Development, provided leadership and technical architecture for development organization of 20 application developers, analysts and consultants Managed software development and maintenance of a 400-user, multi-org Oracle ERP installation supporting all domestic Disney Consumer Products businesses Planned, designed and executed operational changes and restructuring of the team to operate more efficiently, improving customer satisfaction without adding staff Conceived and implemented an employee skills improvement program, resulting in reduced reliance on Oracle Support and Consulting and savings of $800,000 annually As Senior Manager of Global Support and Operations, provided front-line application support for all Disney Consumer Products (DCP) IT internal customers, licensees and business partners worldwide Built relationships with key DCP business process owners and application owners to ensure high levels of customer satisfaction Created and refined global support processes and metrics to measure performance of support staff Established and maintained Service Level Agreements and support plans for DCP Licensing IT As Senior Manager, Business Relationship Management, served as Key Account Manager for all DCP licensing financial systems, supporting internal and external business partners Established relationships with key application owners to ensure high levels of customer satisfaction Owned the prioritized pipeline of development work for systems enhancements Led the Business Relationship Management team, Business Analysts and contract staff As Senior Manager, Quality & Integration, led Enterprise Application Integration, Quality Assurance Services and Database Administration services for all DCP front-of-house and financial applications. Managed and provided technical oversight to the development team for all interfaces between licensing systems, ERP, and external business partners Established and managed a dedicated Software Quality Assurance service which provided internal and external testing resources for project teams
4/2000 to 8/2001 - VP & Solutions Architect, Dynamic Networks, South Pasadena, CA Architected implementation of the company’s core architecture for specific business applications Provided technical liaison to customers of Dynamic Networks’ B2B Virtual Business Network product
1/1999 to 4/2000 - MIS Development Manager, Candle Corporation, El Segundo, CA Application Manager responsible for management of multiple internal systems development teams for a leading provider of Systems Monitoring, Performance Management and Messaging Middleware software Managed a staff of 10 employees and contractors supporting all customer support applications, including CRM, Professional Services Billing and Defect Tracking Built and implemented a 1000-user, web-enabled worldwide CRM/Customer Service and Problem Reporting Database on time and on budget
8/1995 to 1/1999 - Technology Development Manager, Warner Music Group, New York, NY & Burbank, CA Responsible for the promotion of technology use and pioneering of new technology solutions within the Warner Music companies Managed multiple consolidation projects, transferring many diverse business processes onto enterprise shared services platforms, including project accounting, email, general ledger, payables and receivables Researched and directed the design and prototyping of the first Web-enabled business intelligence applications in the WMG, combining airplay, geographic and POS data for market analysis Managed the specification, design and implementation of a paperless online invoice approval system, centralizing services for 15 business units Negotiated common hosting services for all WMG music sites, resulting in 50% reduction in web hosting costs across all major label’s sites EDUCATION APM Group, ITIL Foundation Certification - 2009 US Army School of Aviation, Fort Rucker - 1984 – 1985 - Helicopter Aircrew Certification US Army Training and Doctrine Command, Fort Dix – 1984 - Basic Training ADDITIONAL INFORMATION Other experience not listed Experienced working on validated systems within FDA-regulated environments Expert in Microsoft Office Excel, Word, PowerPoint, Outlook, Visio, Project, SharePoint NJ Army National Guard, 67N, 67V, Aero Troop of 5th Sqn, 117th Cavalry, 1984-1993 Please see my LinkedIn profile for recommendations and other information JEFF KELLAR Visionary IT Manager, Analyst, Consultant & Application Architect Specializing in IS Cost Management and Solution Architecture
Simi Valley, CA 93065 Mobile: 646.535.5270 jeffrey.s.kellar@gmail.com http://www.linkedin.com/in/jskellar SUMMARY More than 25 years total IT experience including 20 years in progressively responsible team and project management roles, leading managers, developers, support teams, contract and offshore resources Led multiple IT shared-services development and service teams for Fortune 500 companies Extensive knowledge of Cloud, business technology, systems life-cycle management and IT methodologies Highly methodical in approach to IT Service Management, systems development and IS strategy Expertise in solution architecture, systems development, Service Management, ERP, CRM, EIS, Enterprise Integration and business process design Experienced in saving costs and gaining efficiencies through enterprise cloud transformations, infrastructure and application rationalization programs Broad industry experience, not limited to Biotech, Commercial Software, Entertainment, Music, Media, Publishing and IP Licensing MAJOR ACCOMPLISHMENTS Technical Lead for high-visibility Technology and Application Rationalization programs which realized over $20M in hard savings over 12 months, while reducing overall business application portfolio by 20% Key architect and implementer of Amgen’s TBM/Apptio solution, partnering with IS, Finance, Service and Portfolio Owners and the SaaS provider to create a ground-up Technology Business Management program Built top-down and bottom-up business cases in support of enterprise Cloud adoption, including IaaS and PaaS mass migrations, right-sizing, platform consolidation and open-source transformations Co-developed and executed an enterprise cloud adoption pilot program, including key elements of the business case, detailed portfolio and target analysis and transformation cost tracking Provided technical, project and data management for migration of hundreds of business-critical applications from IBM and legacy locations to COLO data centers, completing on-time and on-budget with no production system outages Conceived and implemented an employee skills improvement program, resulting in reduced reliance on vendor-provided support and saving $800,000 annually SKILLS & SPECIALIZATIONS Agile, Apptio, AWS, Business Analysis, Business Process, Business Process Design, Cloud, CMDB, Configuration Management, Consulting, Discovery, Enterprise Integration, Functional Design, GxP, IaaS, Integration, Internal Consulting, IT Strategy, ITIL, Lifecycle Management, Methodologies, PaaS, Presentations, Project Leadership, SaaS, Scrum, Service Management, ServiceNow, Software Asset Management, Solution Architecture, Staff Development, Systems Integration, TBM, Team Management, Technical Design, Validated Systems, UI Design EXPERIENCE 7/2018 to Present - Principal IS Business Systems Analyst, Amgen, Thousand Oaks, CA As a key member of the OCEAN's Ecosystem Rationalization Agile Team. provided technical leadership and architecture for multiple highly successful CIO-chartered application and infrastructure modernization projects Exceeded 2019 application rationalization goals by 100%, recovering over $20M in hard savings over 9 months Developed regular application and infrastructure risk analysis for Amgen’s full business technology portfolio Led technical analysis to prioritize the targets for application retirements, rightsizing and modernizations Performed a business process redesign to reduce application decommissions from 101 days to 32 days As Technical Lead for my team, in concert with implementation partners, brought over $30M of software spending under management using ServiceNow Software Asset Management, Discovery, Microsoft SCCM and custom integrations Application Owner and TBM Architect for Apptio Cost Transparency implementation, performing cost and risk reviews with Business Service Owners to provide insights for spend and resource prioritizations
1/2011 to 7/2018 - Senior Consultant, Solution Architect, SMCI, Glendale, CA As a senior-level consultant, provided solution architecture, project management, application and technology portfolio analysis and ITIL Service Management consulting to Amgen As TBM Architect, built and deployed an integrated IS Cost Transparency model using Apptio & TBM to provide cost of ownership and efficiency targets for $650M of IS spending in support of IS Rationalization and City Planning programs Played a key role in creation of Amgen’s Cloud 1st program, including strategy, portfolio analysis and business case to drive reduction of on-premises applications and retirement of legacy systems Performed cloud feasibility analysis and pilot as part of Amgen’s Cloud 1st strategy, including detailed application portfolio analysis, cloud adoption patterns and business processes Technical PM of multiple datacenter optimization projects, provided technology portfolio analysis, technical and project management to migrate hundreds of critical business applications from IBM and substandard data centers to state-of-the-art colocation facilities, completing all transitions on-time and on-budget with zero unplanned outages Architected the configuration management model for Amgen’s business systems and infrastructure implemented on ServiceNow (Berlin, Cairo releases) Provided business analysis, technical guidance, documentation and testing for multiple GxP qualified software development projects
9/2001 to 1/2011 - Senior Manager, IT, Disney Consumer Products, Glendale, CA As Senior Manager, Shared Services Application Development, provided leadership and technical architecture for development organization of 20 application developers, analysts and consultants Managed software development and maintenance of a 400-user, multi-org Oracle ERP installation supporting all domestic Disney Consumer Products businesses Planned, designed and executed operational changes and restructuring of the team to operate more efficiently, improving customer satisfaction without adding staff Conceived and implemented an employee skills improvement program, resulting in reduced reliance on Oracle Support and Consulting and savings of $800,000 annually As Senior Manager of Global Support and Operations, provided front-line application support for all Disney Consumer Products (DCP) IT internal customers, licensees and business partners worldwide Built relationships with key DCP business process owners and application owners to ensure high levels of customer satisfaction Created and refined global support processes and metrics to measure performance of support staff Established and maintained Service Level Agreements and support plans for DCP Licensing IT As Senior Manager, Business Relationship Management, served as Key Account Manager for all DCP licensing financial systems, supporting internal and external business partners Established relationships with key application owners to ensure high levels of customer satisfaction Owned the prioritized pipeline of development work for systems enhancements Led the Business Relationship Management team, Business Analysts and contract staff As Senior Manager, Quality & Integration, led Enterprise Application Integration, Quality Assurance Services and Database Administration services for all DCP front-of-house and financial applications. Managed and provided technical oversight to the development team for all interfaces between licensing systems, ERP, and external business partners Established and managed a dedicated Software Quality Assurance service which provided internal and external testing resources for project teams
4/2000 to 8/2001 - VP & Solutions Architect, Dynamic Networks, South Pasadena, CA Architected implementation of the company’s core architecture for specific business applications Provided technical liaison to customers of Dynamic Networks’ B2B Virtual Business Network product
1/1999 to 4/2000 - MIS Development Manager, Candle Corporation, El Segundo, CA Application Manager responsible for management of multiple internal systems development teams for a leading provider of Systems Monitoring, Performance Management and Messaging Middleware software Managed a staff of 10 employees and contractors supporting all customer support applications, including CRM, Professional Services Billing and Defect Tracking Built and implemented a 1000-user, web-enabled worldwide CRM/Customer Service and Problem Reporting Database on time and on budget
8/1995 to 1/1999 - Technology Development Manager, Warner Music Group, New York, NY & Burbank, CA Responsible for the promotion of technology use and pioneering of new technology solutions within the Warner Music companies Managed multiple consolidation projects, transferring many diverse business processes onto enterprise shared services platforms, including project accounting, email, general ledger, payables and receivables Researched and directed the design and prototyping of the first Web-enabled business intelligence applications in the WMG, combining airplay, geographic and POS data for market analysis Managed the specification, design and implementation of a paperless online invoice approval system, centralizing services for 15 business units Negotiated common hosting services for all WMG music sites, resulting in 50% reduction in web hosting costs across all major label’s sites EDUCATION APM Group, ITIL Foundation Certification - 2009 US Army School of Aviation, Fort Rucker - 1984 – 1985 - Helicopter Aircrew Certification US Army Training and Doctrine Command, Fort Dix – 1984 - Basic Training ADDITIONAL INFORMATION Other experience not listed Experienced working on validated systems within FDA-regulated environments Expert in Microsoft Office Excel, Word, PowerPoint, Outlook, Visio, Project, SharePoint NJ Army National Guard, 67N, 67V, Aero Troop of 5th Sqn, 117th Cavalry, 1984-1993 Please see my LinkedIn profile for recommendations and other information JEFF KELLAR Visionary IT Manager, Analyst, Consultant & Application Architect Specializing in IS Cost Management and Solution Architecture
Simi Valley, CA 93065 Mobile: 646.535.5270 jeffrey.s.kellar@gmail.com http://www.linkedin.com/in/jskellar SUMMARY More than 25 years total IT experience including 20 years in progressively responsible team and project management roles, leading managers, developers, support teams, contract and offshore resources Led multiple IT shared-services development and service teams for Fortune 500 companies Extensive knowledge of Cloud, business technology, systems life-cycle management and IT methodologies Highly methodical in approach to IT Service Management, systems development and IS strategy Expertise in solution architecture, systems development, Service Management, ERP, CRM, EIS, Enterprise Integration and business process design Experienced in saving costs and gaining efficiencies through enterprise cloud transformations, infrastructure and application rationalization programs Broad industry experience, not limited to Biotech, Commercial Software, Entertainment, Music, Media, Publishing and IP Licensing MAJOR ACCOMPLISHMENTS Technical Lead for high-visibility Technology and Application Rationalization programs which realized over $20M in hard savings over 12 months, while reducing overall business application portfolio by 20% Key architect and implementer of Amgen’s TBM/Apptio solution, partnering with IS, Finance, Service and Portfolio Owners and the SaaS provider to create a ground-up Technology Business Management program Built top-down and bottom-up business cases in support of enterprise Cloud adoption, including IaaS and PaaS mass migrations, right-sizing, platform consolidation and open-source transformations Co-developed and executed an enterprise cloud adoption pilot program, including key elements of the business case, detailed portfolio and target analysis and transformation cost tracking Provided technical, project and data management for migration of hundreds of business-critical applications from IBM and legacy locations to COLO data centers, completing on-time and on-budget with no production system outages Conceived and implemented an employee skills improvement program, resulting in reduced reliance on vendor-provided support and saving $800,000 annually SKILLS & SPECIALIZATIONS Agile, Apptio, AWS, Business Analysis, Business Process, Business Process Design, Cloud, CMDB, Configuration Management, Consulting, Discovery, Enterprise Integration, Functional Design, GxP, IaaS, Integration, Internal Consulting, IT Strategy, ITIL, Lifecycle Management, Methodologies, PaaS, Presentations, Project Leadership, SaaS, Scrum, Service Management, ServiceNow, Software Asset Management, Solution Architecture, Staff Development, Systems Integration, TBM, Team Management, Technical Design, Validated Systems, UI Design EXPERIENCE 7/2018 to Present - Principal IS Business Systems Analyst, Amgen, Thousand Oaks, CA As a key member of the OCEAN's Ecosystem Rationalization Agile Team. provided technical leadership and architecture for multiple highly successful CIO-chartered application and infrastructure modernization projects Exceeded 2019 application rationalization goals by 100%, recovering over $20M in hard savings over 9 months Developed regular application and infrastructure risk analysis for Amgen’s full business technology portfolio Led technical analysis to prioritize the targets for application retirements, rightsizing and modernizations Performed a business process redesign to reduce application decommissions from 101 days to 32 days As Technical Lead for my team, in concert with implementation partners, brought over $30M of software spending under management using ServiceNow Software Asset Management, Discovery, Microsoft SCCM and custom integrations Application Owner and TBM Architect for Apptio Cost Transparency implementation, performing cost and risk reviews with Business Service Owners to provide insights for spend and resource prioritizations
1/2011 to 7/2018 - Senior Consultant, Solution Architect, SMCI, Glendale, CA As a senior-level consultant, provided solution architecture, project management, application and technology portfolio analysis and ITIL Service Management consulting to Amgen As TBM Architect, built and deployed an integrated IS Cost Transparency model using Apptio & TBM to provide cost of ownership and efficiency targets for $650M of IS spending in support of IS Rationalization and City Planning programs Played a key role in creation of Amgen’s Cloud 1st program, including strategy, portfolio analysis and business case to drive reduction of on-premises applications and retirement of legacy systems Performed cloud feasibility analysis and pilot as part of Amgen’s Cloud 1st strategy, including detailed application portfolio analysis, cloud adoption patterns and business processes Technical PM of multiple datacenter optimization projects, provided technology portfolio analysis, technical and project management to migrate hundreds of critical business applications from IBM and substandard data centers to state-of-the-art colocation facilities, completing all transitions on-time and on-budget with zero unplanned outages Architected the configuration management model for Amgen’s business systems and infrastructure implemented on ServiceNow (Berlin, Cairo releases) Provided business analysis, technical guidance, documentation and testing for multiple GxP qualified software development projects
9/2001 to 1/2011 - Senior Manager, IT, Disney Consumer Products, Glendale, CA As Senior Manager, Shared Services Application Development, provided leadership and technical architecture for development organization of 20 application developers, analysts and consultants Managed software development and maintenance of a 400-user, multi-org Oracle ERP installation supporting all domestic Disney Consumer Products businesses Planned, designed and executed operational changes and restructuring of the team to operate more efficiently, improving customer satisfaction without adding staff Conceived and implemented an employee skills improvement program, resulting in reduced reliance on Oracle Support and Consulting and savings of $800,000 annually As Senior Manager of Global Support and Operations, provided front-line application support for all Disney Consumer Products (DCP) IT internal customers, licensees and business partners worldwide Built relationships with key DCP business process owners and application owners to ensure high levels of customer satisfaction Created and refined global support processes and metrics to measure performance of support staff Established and maintained Service Level Agreements and support plans for DCP Licensing IT As Senior Manager, Business Relationship Management, served as Key Account Manager for all DCP licensing financial systems, supporting internal and external business partners Established relationships with key application owners to ensure high levels of customer satisfaction Owned the prioritized pipeline of development work for systems enhancements Led the Business Relationship Management team, Business Analysts and contract staff As Senior Manager, Quality & Integration, led Enterprise Application Integration, Quality Assurance Services and Database Administration services for all DCP front-of-house and financial applications. Managed and provided technical oversight to the development team for all interfaces between licensing systems, ERP, and external business partners Established and managed a dedicated Software Quality Assurance service which provided internal and external testing resources for project teams
4/2000 to 8/2001 - VP & Solutions Architect, Dynamic Networks, South Pasadena, CA Architected implementation of the company’s core architecture for specific business applications Provided technical liaison to customers of Dynamic Networks’ B2B Virtual Business Network product
1/1999 to 4/2000 - MIS Development Manager, Candle Corporation, El Segundo, CA Application Manager responsible for management of multiple internal systems development teams for a leading provider of Systems Monitoring, Performance Management and Messaging Middleware software Managed a staff of 10 employees and contractors supporting all customer support applications, including CRM, Professional Services Billing and Defect Tracking Built and implemented a 1000-user, web-enabled worldwide CRM/Customer Service and Problem Reporting Database on time and on budget
8/1995 to 1/1999 - Technology Development Manager, Warner Music Group, New York, NY & Burbank, CA Responsible for the promotion of technology use and pioneering of new technology solutions within the Warner Music companies Managed multiple consolidation projects, transferring many diverse business processes onto enterprise shared services platforms, including project accounting, email, general ledger, payables and receivables Researched and directed the design and prototyping of the first Web-enabled business intelligence applications in the WMG, combining airplay, geographic and POS data for market analysis Managed the specification, design and implementation of a paperless online invoice approval system, centralizing services for 15 business units Negotiated common hosting services for all WMG music sites, resulting in 50% reduction in web hosting costs across all major label’s sites EDUCATION APM Group, ITIL Foundation Certification - 2009 US Army School of Aviation, Fort Rucker - 1984 – 1985 - Helicopter Aircrew Certification US Army Training and Doctrine Command, Fort Dix – 1984 - Basic Training ADDITIONAL INFORMATION Other experience not listed Experienced working on validated systems within FDA-regulated environments Expert in Microsoft Office Excel, Word, PowerPoint, Outlook, Visio, Project, SharePoint NJ Army National Guard, 67N, 67V, Aero Troop of 5th Sqn, 117th Cavalry, 1984-1993 Please see my LinkedIn profile for recommendations and other information
| 