Published using Google Docs
FAQs - Showtime Presents: The Nightmare Before Bar
Updated automatically every 5 minutes

Showtime Presents: The Nightmare Before Bar

THE EXPERIENCE 

What can I expect from the event?

Input event-specific answer here (in the corresponding language)

Where is the experience located?

Does the experience take place in an indoor or outdoor venue?

This experience is held indoors in an air-conditioned venue.

How long does the experience last? (only the number)

For you to have an estimate, people usually spend 90 min at this experience.

Will food and beverage be available on site for purchase?

You will be able to purchase food and beverage at this event. We are happy to inform you that we will cater for vegan and gluten-free options!

Is there parking available?

Yes, parking is available on the venue

Will there be additional sessions?

Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.

Is there a dress code?

As this is an immersive experience, we encourage you to dress up, but it is not mandatory. There's no set dress code, so if you don't want to dress up, a casual look will be fine.

Will there be merchandise for sale?

No merchandise

TICKETS

Where can I get tickets?

In the Fever App, available on Google Play and the Apple Store
On the Fever website

Can I purchase tickets at the door?

All tickets must be purchased in advance.  You can purchase tickets in the Fever App or on the Fever website.

Can I transfer my tickets to another person?

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.

Do I need to print my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.

I can't find my ticket. What should I do?

You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Can I change the date of my ticket? Are refunds allowed?

This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase (What is the ticket ID?). One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.

No refunds are permitted under any circumstances. For more information, you can consult our T&C.

ACCESS

Do I need to arrive at the start of my scheduled session?

It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next  minutes.

Can I bring animals? Are service dogs allowed?

Service dogs are allowed.

Is the venue accessible?

Yes, it is ADA compliant.

What are the prohibited items at the experience?

Input event-specific answer here (in the corresponding language)

Is the experience accessible for deaf/visually impaired people?

We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.

Will there be strobe lights?

No strobe lights.

Are there chairs available? Can I be seated during the experience/exhibition?

Limited seating available.

Will restrooms be available on site?

Yes.

Can I take photos or record the experience?

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Is there a Lost & Found?

Yes.

Is coat check available?

No.

Is there an age requirement?

This experience only allows guests above 21 years old.

Will there be an audio guide?

Unfortunately, this experience does not include an audio guide.