<<First Name>> <<Family Name>>

<<Client Address 1>>

<<Client Address 2>>

<<Client Address 3>>

<<Client Postcode>>

<<Staff Member Name>>

<<Company Name>>

<<Department>>

<<Company Address 1>>

<<Company Address 2>>

<<Company Address 3>>

<<Company Postcode>>

Date: <<Date>>

Dear <<Staff Member Name>>

As you are no doubt aware your role requires you to uphold your company values and the numerous commitments made your employer, to me, being one of your customers.

You are required to maintain these collectively termed “standards” because you have a contract with your employer to do so, and your employer, in turn, has a contract with me in which it has promised to uphold, and adhere to, certain standards.

I’m pleased to say that during our recent interaction, you exceeded my expectations and/or went the “extra-mile” to ensure I was left happy and satisfied. You provided the kind of professional service, that I, as a customer, have seldom experienced.

Kindly accept this letter as a metaphoric “thumbs up” and or “pat on the back” for a job well done.

A copy of this letter has been posted to your Human Resources Manager and feedback will be provided to YouAndYourCash.Com - the online consumer watchdog, as part of their ELIXE or EXILE campaign.

Please try to require of your colleagues the levels of professionalism, courtesy, and helpfulness that you in turn, showed to me; your customers would no doubt, thank you for it.

Faithfully,

<<First Name>> <<Family Name>>

                                                                Signed

 

<<First Name>> <<Family Name>>

<<Client Address 1>>

<<Client Address 2>>

<<Client Address 3>>

<<Client Postcode>>

The Director of Human Resources

<<Company Name>>

<<Company Address 1>>

<<Company Address 2>>

<<Company Address 3>>

<<Company Postcode>>

Date: <<Date>>

Dear Sirs

I’m pleased to say that during a recent interaction, with <<Staff Member Name>> based in <<Department>>. Your member of staff exceeded my expectations and/or went the “extra-mile” to ensure I was left happy and satisfied.  <<Staff Member Name>> provided the kind of professional service, that I, as a customer, have seldom experienced and I just wanted to say well done.

A copy of this letter has been posted to the member of staff concerned and feedback will be provided to YouAndYourCash.Com - the online consumer watchdog, as part of their ELIXE or EXILE campaign.

Please try to instill in staff the need and desire to provide the levels of professionalism, courtesy, and helpfulness that were shown to me; your customers would no doubt, thank you for it.

Faithfully,

                                                        <<First Name>> <<Family Name>>

                                                                        Signature

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