Coronavirus NYC Food Resource Guide: Jackson Heights

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The Hunter College NYC Food Policy Center has partnered with Share Meals, Hunger Free America, BetaNYC and Plentiful to compile the most current and accurate data for these resource guides, which are CONTINUALLY UPDATED.
THE RESOURCE GUIDES ARE MADE POSSIBLE THROUGH A COMMUNITY-WIDE EFFORT. IF YOU KNOW OF ANY CHANGES OR UPDATES TO THE FOLLOWING INFORMATION, PLEASE EMAIL info@nycfoodpolicy.org RIGHT AWAY. THANK YOU!
Coronavirus NYC Food Resource Guide: Jackson Heights
As New York City faces increasing closures and changes to everyday life due to coronavirus (COVID-19), the HUNTER COLLEGE NYC FOOD POLICY CENTER aims to provide additional resources and support to community members whose lives are impacted by COVID-19.
Below is a resource guide with the following information: meals for children, meals for seniors, retail food stores and their delivery/benefits policies, local food pantries and soup kitchens, resources for homeless people, resources for immigrant populations and resources for people with disabilities.
The Center has also included citywide organizations and additional resources for New Yorkers, which are applicable to community members outside of Jackson Heights as well. If you have family, friends or co-workers in other neighborhoods, please refer to our website where we will publish additional reports. Please always call the listed organizations before visiting to get the latest information about their services, as many are changing daily. The Center will update guides frequently to provide the most up-to-date information possible.
If you or someone you know has additional questions or is facing hunger or food insecurity please contact us at info@nycfoodpolicy.org or call the following organizations:
- USDA National Hunger Hotline (Hunger Free America): 1-866-3-HUNGRY or 1-877-8-HAMBRE (para español); Monday through Friday (7 a.m. to 10 p.m. ET)
- HRA’s Emergency Food Hotline: 866-888-8777
- Shelter or Temporary Housing Assistance: 3-1-1
- City Council District 43 Office: phone 718-748-5200
- City Council District 38 Office: phone 718-439-9012
Department of Education Meal Hubs (Breakfast, Lunch and Dinner)
- To ensure everyone can access nutritious meals, the Department of Education’s Meal Hubs have expanded se8rvice to include all children and adults across the five boroughs starting on Friday, April 3.
- Sites will be serving grab-and-go meal service for adults and children and no one will be turned away.
- See menus for Breakfast and Lunch.
- No registration or identification required.
- Meal hubs will operate from 7:30am-11:30am for children and families and 11:30 am- 1:30pm for adults.
- No one will be turned away at any time
- All adults and children can pick up three meals at one time.
- Vegetarian and halal options available at all sites.
- During Ramadan, the Muslim holy month, which begins Thursday, April 23 the DOE will significantly increase the supply and distribution of Halal meals at 32 DOE Grab & Go sites across all five boroughs with large Muslim populations. In addition to the 32 receiving this increase, all 400+ sites will continue to have Halal meals available.
- Parents/guardians CAN pick up meals without their children present
- Please check the DOE website for updates and search for Free Meals at the select public school buildings here or text “NYCFOOD” or “COMIDA” to 877-877.
Meal Distribution Sites (3 Meals/Day) (Grab-and-Go)
Meal Hubs in Jackson Heights (1)
OFNS Feeder Hubs open to the public for Grab and Go service. List subject to change at any time. Below are sites scheduled to open on 5/1/20, as of 6:00 p.m., 4/30.
- P.S. 013 Clement C. Moore
55-01 94 STREET, QUEENS, 11373
Fully Accessible, Non-Kosher Service - P.S. 089 Elmhurst
85-28 BRITTON AVENUE, QUEENS, 11373
Partially Accessible, Non-Kosher Service - PS 007 Louis F. Simeone Annex
76-05 51 AVENUE, QUEENS, 11373
No Accessibility, Non-Kosher Service - P.S. 002 Alfred Zimberg
75-10 21 AVENUE, QUEENS, 11370
Partially Accessible, Non-Kosher Service - P.S. 148 Queens
89-02 32 AVENUE, QUEENS, 11369
Partially Accessible, Non-Kosher Service
Red Rabbit Emergency Meal Distribution Sites
- Red Rabbit is distributing nutritious, made-from-scratch meals for children 18 years of age or younger* every day at select locations in Manhattan, Brooklyn and the Bronx
- *Exception is the West Harlem Group Assistance location, where adults can also pick up meals for themselves. At all other sites, parents can pick up for their children but not for themselves
- Identification is NOT required at any site
- One breakfast and one lunch is allowed per child at each pickup
- First-come, first-served basis; mobile sites (Red Rabbit trucks) rarely run out. Stationary sites that are open for longer windows usually distribute all meals within 1-2 hours.
- Please see the Red Rabbit Instagram @myredrabbit for everyday updates.
- Red Rabbit Sites Manhattan
- 8:30am – 8:50am: Global Charter 150th and Broadway (truck)
- 9:30am – 2:00pm: West Harlem Group Assistance, 142nd and Lenox Ave (Anyone, adults included, can pick up meals from this site)
- 10:00am – 10:20am: Capital Prep School, 1 East 104th Street (truck)
- 12:15pm – 12:45pm: Girls Prep Elementary LES School, 442 E Houston St (truck)
- 10am – 1pm: NYC Health & Hospitals Belvis, 545 E 142nd street
- 10:30am – 11:00am: Boys Prep School, 192 East 151st Street (truck)
- 11:15am – 11:50am: Girls Prep Bronx Elementary School, 681 Kelly Street (truck)
- Red Rabbit Sites Brooklyn
- 10:30am – 11:15am: Kaiser Park, Corner of Neptune and Bayview Avenue (truck)
- 10:30am – 12pm: Sheepshead Houses, 3023 Ave X (btwn Batchelder & Coyle)
- 11am – 1pm: Coney Island Prep High School, 294 Avenue T
- 12pm – 2pm: Marlboro Houses, 2298 W 8th St.
Meals for Seniors (60-years-old and above) (2)
- General Food Assistance Resources
- Any New Yorker, including seniors, can visit nyc.gov/GetFood or call 311 and say “Get Food” for a list of key additional key resources:
- A list of locations of grab and go pick up of meals and pantry bags for seniors who have someone who can shop for them
- Information regarding how to apply for and use SNAP
- A portal to find out if you’re eligible for and enroll in Emergency Food Delivery
- Additional Meal Delivery (see local list below for meal delivery providers)
- Meal delivery services work on a case-by-case basis and may offer breakfast, lunch and/or dinner depending on the case.
- Citymeals on Wheels delivers meals to seniors meeting the following criteria:
- Must be 60 years of age or older
- Must be unable to prepare nutritious meals or have no one to do so for you
- Must be able to live safely at home if services are provided to 8
- Must be physically or mentally incapacitated and in need of some assistance
- Even if you receive home care or Medicaid, you are still eligible to get meals if the home care worker cannot prepare a meal to fit your dietary or religious restrictions, or if he or she is designated to assist only with other tasks.
- Click this link and enter your zip code at the bottom of the page to sign up, or call the organization at 212-687-1234.
- Allows use of Lyft or Uber without a smartphone.
- Step 1: Register for GoGo by clicking here or by calling 1 (855) 464-6872.
- Step 2: CALL 1 (855) 464-6872 and wait to hear: “Thanks for calling GoGo”
- Step 3:
- PRESS 1 to immediately request a Lyft or Uber to your home.
- PRESS 2 to request a Lyft or Uber to where we dropped you off last.
- PRESS 3, 4 or 5 to request a Lyft or Uber to a custom pick up location (once you’re registered please give us a call to set these up).
- PRESS 6 to request a Lyft or Uber with an operator.
- PRESS 0 to speak with an operator about scheduling requests in advance or anything else.
- GoGoGourmet: Meals delivered to the door of your home (855) 754-5328
- GoGoGroceries: Groceries, delivered to the door of your home (855) 222-4919
- Using the code NSARELIEF in the Lyft app, seniors will have access to $25 for rides to and from designated National Supermarket Association-affiliated supermarkets in the Bronx, Queens, Brooklyn, and Upper Manhattan during designated senior hours, between 5:30am and 9:30am.
- Uber started a service for senior citizens to order UberEats meal deliveries without the app by ordering food over the phone with a live Uber representative and getting it delivered to their door.
- Customers will only need a SMS or text-based phone to get started
- When they call 1-833-USE-UBER, a live team member will walk them through their options, take and place the order and dispatch a delivery driver for dropoff
- The service is available daily from 7AM to 9PM
- Gives full access to Uber’s NYC Eats restaurant partners and will include a tipping option (but with no delivery or service fees)
- PLEASE SCROLL DOWN to the section “Citywide Non-Profit Organizations Offering Food Delivery and/or Mobile Markets” FOR MORE MEAL DELIVERY OPTIONS
Special Supermarket Shopping Hours for Seniors Only
- First shopping hour is reserved for senior citizens (65+) and those with underlying health concerns who feel they are most vulnerable to the virus. at-risk individuals.
- See Store Finder Here for the nearest Big Lots
- 8 am to 9 am on Tuesday and Thursday for members 60 and older
- See Store Finder Here for the nearest Costco
- Stores open 1 hour early for seniors only.
- See Store Finder Here for the nearest Dollar General
- 8 a.m. to 9 a.m. open to those 65 and older, those with increased susceptibility to serious illness, and expecting mothers
- See Store Finder Here for nearest Fairway Market
- 6:00 am – 7:30 am is reserved for senior customers.
- See Store Finder Here for the nearest Stop and Shop
- First shopping hour on Tuesday and Wednesday mornings is reserved for seniors and those with underlying health conditions.
- See Store Finder Here for the nearest Target
- 9 am to 10 am, a special line for senior customers outside the store to ensure expedited service.
- See Store Finder Here for the nearest Trader Joe’s
- Stores open 1 hour early for seniors only
- See Store Finder Here for special senior hours at your closest Whole Foods.
Supermarkets, Delis, Bodegas & Retail Food Stores (Offering Delivery)
*This list below includes all retail food stores within the neighborhood zip codes from a Google Maps Places API search with keyword search terms “bakery, cafe, convenience store, deli, food, grocery, supermarket.”
- For delivery services such as DoorDash, Instacart, FreshDirect, GrubHub, Peapod, Postmates, Shipt, Seamless, Yelp and UberEats, an email address and credit card is required for registration.
- The listed apps do not accept SNAP (EBT) payments for delivery, but many retailers do IN-STORE.
- The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city, and state, or zip code. Enter your starting location and select a retailer or map point to get details and directions
- Delivery fees range from around $0.99 to $10, but most fees are waived if you spend over $10 or $15 in the app (for independent grocers, this may be higher)
- Many delivery services are flooded and there may be extra long wait times, unavailable products and/or no delivery possible.
The Hunter College NYC Food Policy Center will be continuously calling to confirm that these stores are still open. However, please call stores before visiting as their services (take-out, delivery, benefits such as SNAP) may be changing frequently due to COVID-19.
- Instacart does NOT accept SNAP/WIC, no information available regarding in-store use oF SNAP or WIC.
- Delivery available through Instacart or select locations of Foodtown on the Go.
- Delivery radius: Within your zip code - try other store locations with Instacart if necessary
- Minimum purchase: $10.
- 7-Eleven
37 Laguardia Airport, Queens, NY 11371, USA
(718) 803-1418
- SNAP/WIC accepted
- Delivery available 24/7 through the 7NOW app (should arrive within 30 minutes). Use code 711TREAT for $7 off your first order.
- Delivery radius: 1.5 miles. The app has many locations if you are outside of the radius of one in particular.
- Minimum purchase: Orders below $15 have a fee of $1.99
- SNAP/WIC accepted for delivery as well as in-store
- Delivery available by going to cherryvalleymarketplace.com. Place your order online, then call the local store right away to confirm the order. They are also affiliated with cityfreshmarket.com, which may have more locations close to you.
- Delivery radius: Depends on the local store - may have walking/driving deliveries
- Minimum purchase: $50 minimum purchase for free delivery
- Additional fees: Vary based on distance from the store (if below $50 purchase)
- Instacart does NOT accept SNAP/WIC, no information available regarding in-store use oF SNAP or WIC.
- 7-8am
- Delivery available through Instacart.
- Delivery radius: Within your zip code - try other store locations with Instacart if necessary
- Minimum purchase: $10 minimum purchase.
- SNAP/WIC accepted in-store only
- Delivery available through Instacart.
- Delivery radius: Within your zip code - try other store locations with Instacart if necessary
- Minimum purchase: $10 minimum purchase.
Supermarkets, Delis, Bodegas & Retail Food Stores (No Delivery)
*This list below includes all retail food stores within the neighborhood zip codes from a Google Maps Places API search with keyword search terms “bakery, cafe, convenience store, deli, food, grocery, supermarket.”
The Hunter College NYC Food Policy Center will be continuously calling to confirm that these stores are still open. However, please call stores before visiting as their services (take-out, delivery, benefits such as SNAP) may be changing frequently due to COVID-19.
- G&G Grocery Store Inc
8707 Grand Ave, Flushing, NY 11373, USA
- No contact information available.
- Whitney Mini Market Wic-Food Stamp
85-03 Whitney Ave, Queens, NY 11373, USA
- No contact information available.
- CIBO Express Gourmet Market
Terminal C, Gates 3-4, LaGuardia Airport, flushing, Flushing, NY 11371, USA
- No contact information available.
- A C Mini Market
8411 Elmhurst Ave # 3, Flushing, NY 11373, USA
- No contact information available
- Danny's Deli & Grocery
9701 23rd Ave, Flushing, NY 11369, USA
(718) 429-7763 - Shell
74-01 Grand Ave, Elmhurst, NY 11373, USA
(718) 672-4140
- No answer when called, please call before visiting
- Cannelle Patisserie
7559 31st Ave, East Elmhurst, NY 11370, USA
(718) 565-6200 - Woodside Deli & Grocery Inc
77-02 Woodside Ave, Flushing, NY 11373, USA
(718) 803-1202
- No answer when called, please call before visiting
- Mango Rico
4018 82nd St, Flushing, NY 11373, USA
- No contact information available
- Nick's Gourmet Deli
74-15 Ditmars Blvd, East Elmhurst, NY 11370, USA
(718) 278-8338 - Green Grocery & Convenience
82-81 Broadway, Queens, NY 11373, USA
(718) 507-0606
- No answer when called, please call before visiting
- Trade Fair
99-10 Astoria Blvd, East Elmhurst, NY 11369, USA
(718) 424-7358 - Nadine Food Corporation
99-10 Astoria Blvd, Flushing, NY 11369, USA
(718) 424-7358 - Pata Market
81-16 Broadway, Elmhurst, NY 11373, USA
(347) 935-3714
- International Deli Grocery Inc
9411 Astoria Blvd, Flushing, NY 11369, USA
(718) 899-1677 - Trade Fair Supermarket
79-14 21st Ave, East Elmhurst, NY 11370, USA
(718) 545-2754 - Pacific Supermarket Inc
75-01 Broadway, Queens, NY 11373, USA
- No contact information available.
- Anjali Deli Grocery
10223 29th Ave, Queens, NY 11369, USA
- No contact information available.
- Walgreens
9312 Astoria Blvd, Queens, NY 11369, USA
(718) 426-3455 - East Elmhurst Grocery Corp
McIntosh St, East Elmhurst, NY 11369, USA
- No contact information available.
- Roosevelt Fruits Inc
4017 82nd St, Elmhurst, NY 11373, USA
- No contact information available.
- 93rd Deli
East Elmhurst, NY 11369, USA
(718) 478-3354 - Stop 1 Grocery
23-34 94th St, East Elmhurst, NY 11369, USA
(718) 446-0850 - Bisoux Market
Terminal D, Gate 3, LaGuardia Airport (LGA), Flushing, NY 11371, USA
- No contact information available.
- HingHing Grocery Shop
93-26 Corona Ave., Queens, NY 11373, USA
- No contact information available.
- No answer when called, please call before visiting
- Corona Mini Market
90-47 Corona Ave., Queens, NY 11373, USA
- No contact information available.
- Ny China Market
9124 Corona Ave., Flushing, NY 11373, USA
(718) 393-0099
- No answer when called, please call before visiting
- N & R Delicatessen
77-19 25th Ave, East Elmhurst, NY 11370, USA
(718) 899-2444 - Walgreens
8420 Broadway, Queens, NY 11373, USA
(718) 424-7927
- Walgreens
8277 Broadway, Queens, NY 11373, USA
(718) 672-7781
- Sheryl Grocery Store 99 Up Inc. Lucky Star
88-04 43rd Avenue, Queens, NY 11373, USA
- No contact information available.
- Sunshine Grocery Store
8632A Broadway, Flushing, NY 11373, USA
(929) 318-1818
- No answer when called, please call before visiting
- SkyFoods
7955 Albion Ave, Elmhurst, NY 11373, USA
(718) 672-8889
- No answer when called, please call before visiting
- Indo Java
8512 Queens Blvd # 1, Elmhurst, NY 11373, USA
(718) 779-2241
- "El Patron" Mini Market Corp.
3205 Junction Blvd, Flushing, NY 11369, USA
- No answer when called, please call before visiting
- District Market
Terminal B, East Elmhurst, NY 11371, USA
- No contact information available.
- Bryanna Deli and Grocery
82-20 31st Ave, Flushing, NY 11370, USA
(718) 565-2195 - Shell
92-10 Astoria Blvd, East Elmhurst, NY 11369, USA
(718) 639-8594 - Chocolate Deli & Grocery
8273 Broadway, Queens, NY 11373, USA
(718) 446-8282
- SNAP accepted, WIC not accepted
- J M Grocery Store Inc
8727 Britton Ave, Flushing, NY 11373, USA
(718) 672-0268
- No answer when called, please call before visiting
- BP
10710 Astoria Blvd, Queens, NY 11369, USA
(718) 458-0379 - Sunoco Gas Station
49-05 Astoria Blvd S, East Elmhurst, NY 11370, USA
(718) 721-1700 - Junction DELI
56-07 Junction Blvd, Flushing, NY 11373, USA
(718) 433-9482
- D & S Airport Delicatessen
8420 Astoria Blvd, Flushing, NY 11370, USA
(718) 672-8584 - Hua Chu Grocery
83-3 Grand Ave, Queens, NY 11373, USA
- No contact information available.
- Roosevelt Candy Grocery
7508 Roosevelt Ave, Queens, NY 11373, USA
(718) 505-1653
- Flea Market
92-3 Corona Ave., Queens, NY 11373, USA
- No contact information available
- Reyes Grocery Store Corporation
3229 Junction Blvd, Flushing, NY 11369, USA
(718) 457-3902 - Mrs. Fields
88-01 Queens Blvd, Elmhurst, NY 11373, USA
(718) 699-0780
- No answer when called, please call before visiting
- Diaz Grocery Store
9713 Astoria Blvd, Flushing, NY 11369, USA
- No contact information available.
- Deli Grocery
49-04 Junction Blvd, Queens, NY 11373, USA
- No contact information available.
- Hampton Food Market
9025 43rd Avenue, Elmhurst, NY 11373, USA
(718) 446-0004
- No answer when called, please call before visiting
- Portuguese Live Poultry Market
3254 111th St, Flushing, NY 11369, USA
(718) 424-9032 - Shell
25 Bowery Bay Blvd, Flushing, NY 11371, USA
(718) 803-1418 - US Supermarket
82-66 Broadway, Queens, NY 11373, USA
(718) 639-8688
- No answer when called, please call before visiting
Jackson Heights Food Pantries and Soup Kitchens
The Hunter College NYC Food Policy Center is collaborating with Plentiful: a completely free, easy-to-use reservation system for food pantries and the people they serve. Through their database, the information below is constantly updated with the latest opening hours and/or changes due to COVID-19.
Many pantries require identification but may be making exceptions under the COVID-19 pandemic. Please call to see if identification is required.
EMERGENCY HELP NEEDED: Millions of New Yorkers rely on food pantries and soup kitchens to survive. To date, ⅓ have closed in NYC due to COVID-19. They relied on retired seniors to volunteer and since seniors can no longer safely leave their homes, pantries are in desperate need of young and healthy volunteers.
VOLUNTEER TO SERVE EMERGENCY FOOD TODAY WITH IN IT TOGETHER NYC.
Data Provided by Plentiful. To make an appointment via Plentiful, text FOOD to PANTRY (726-879).
- Bethany Lutheran Church
48-08 91st place
- Saturday, May 2nd
9:00 AM to 10:00 AM
first come first serve - Saturday, May 9th
9:00 AM to 10:00 AM
first come first serve - Saturday, May 16th
9:00 AM to 10:00 AM
first come first serve - Saturday, May 23rd
9:00 AM to 10:00 AM
first come first serve
Food Pantries not listed through Plentiful:
- No contact information available
- No answer when called, please try calling for more information
- No answer when called, please try calling for more information
- No answer when called, please try calling for more information
- No answer when called, please try calling for more information
- No answer when called, please try calling for more information
Commonpoint Queens: 718-225-6750 x345
- To become a client or volunteer: contact Jhadran Rojas at (718) 268-5011 ext 433 or by email at jrojas@commonpointqueens.org
- Pickup available directly from food pantry at 108-13 67th Road, Forest Hills 11375
- Curbside pickup available Monday – Friday 10am – 2pm from auxiliary site at Tanenbaum Family Pool 58-25 Little Neck Parkway, Little Neck, 11362. Email VOvalle@CommonpointQueens.org or call 718-423-6111 to schedule a pickup from this location.
- Food pantry distribution (by appointment only) available Tuesdays, Wednesdays and Thursdays 10am – 1:45pm.
- Request that head of household brings a photo ID (driver’s license, non-drivers license or passport) and proof of household (lease agreement, note from the landlord, or insurance card) BUT no one will be turned away
- Amount of food available for each pickup is determined by number of people in household
Shelters, Transitional Housing and Services for Homeless People in Jackson Heights (3)
Many organizations that normally require proof of residence or ID are making exceptions due to coronavirus and extending services to people who are homeless or in crisis without documentation.
Below is a list of shelters, transitional housing and services for homeless people in the Jackson Heights area. The NYC Food Policy Center will be continuously calling to check openings.
Please call before visiting in case of changes.
Also find shelter in NYC through the Coalition for the Homeless, Project STAY and ShelterList. Call the Department of Homeless Services (DHS) 24-hour hotline for additional direction: (212)-361-0584, or the Prevention Assistance and Temporary Housing (PATH) office, also 24/7 at 917-521-3900.
There are no specific services for people experiencing homelessness found in this neighborhood. Please see the Hunter College NYC Food Policy Center's other neighborhood resource guides to find the closest shelters and services for people experiencing homelessness to you.
Resources for Immigrants and Undocumented Individuals & Families
While many food pantries and soup kitchens require ID under normal circumstances (COVID-19 may affect), some organizations are making exceptions for the state of emergency and extending their services to everyone in need, regardless of documentation.
Please call or email before visiting for updates about their services.
The following resources offer services for which ID/official residence is never required:
Catholic Charities Archdiocese of New York
- Languages: English, Spanish
- 1011 First Avenue, 11th Floor, New York, NY 10022
- Phone: (888) 744-7900
- Provides services for children, the homeless and hungry, families, individuals with disabilities, and assist with crisis resolution and immigrant and refugee integration through legal counseling, English and civics classes, and work authorization.
- Service delivery model has been transitioned to a telephonic model and we continue to serve the most vulnerable New Yorkers. If you need help, please call the Catholic Charities Helpline at 1-888-744-7900, Mon – Fri 9AM to 8PM
- Food pantry locations are open and provide “grab and go” bags so that New Yorkers will not go hungry during this “stay at home”. In East Harlem, our food pantry is packing bags of food for delivery to homebound seniors. For more information, contact us at CCFOOD@ARCHNY.ORG or the Food Hotline at 646-457-9730 for all food related inquiries.
- Bronx Center: 402 E 152 Street, between Melrose and 3rd Avenues
- Wednesday: 11 am to 3 pm
- Thursday: 10 am to 1 pm
- Friday from 10 am to 1 pm
- Kennedy Center: 34 W 134 St, Between Lenox and 5th Ave — entrance through W 135 Street
- St. Cecilia Pantry: 125 E 105 St between Park and Lexington Ave, Manhattan
- Wednesday: 9 am to 12 noon
- St. Augustine: 1168 Franklin Ave between 167 and 168 St. Bronx
- Monday: 9 am to 12 noon
- Thursday: 2 pm to 4 pm
- Eviction prevention services also continue to operate and are working to prevent the accrual of rent arrears. For more information, please call the Catholic Charities Helpline at 1-888-744-7900
- Immigration Division has been able to implement seminars and distribute critical information via electronic means, and our attorneys are still accompanying clients to those courts that remain open. For more information, please call the New Americans Hotline, 1-800-566-7636, Mon – Fri 9AM – 8PM, Sat-Sun 9AM – 5PM
Damayan Migrant Workers Association
- Languages: English, Tagalog
- 406 West 40th St. 3rd Floor, New York, NY 10018
- Phone: (212) 564-6057
- Helps labor trafficking survivors develop escape plans, secure emergency housing and financial assistance, access social and legal services, find employment, and facilitate family reunifications. Also engages in community and organizing for fair labor standards and labor trafficking.
Refugee Services
Refugee Services (RS) within the Office of Temporary and Disability Assistance is the single state agency responsible for the implementation of services to refugees.
- Find a program for refugees here.
- Contact RS for information about services at (518) 402-3096.
Immigrant Rights and Services: Public Benefits Available to Immigrants
Many important services and benefits are available to all people, regardless of immigration status. Some of these services are for emergency needs. The services listed below are available to all people, including undocumented immigrants.
- Children under 19 are eligible for health insurance under the State Children’s Health Insurance Program (SCHIP),
- Pregnant women, children under 5 years of age, and mothers of babies up to 6 months old (or 12 months if breastfeeding) are eligible for nutrition education, nutritious food and breastfeeding support under Women, Infants and Children Program (WIC),
- Prenatal care for pregnant women under the Prenatal Care Assistance Program (PCAP),
- Emergency medical care, including ambulance service,
- Domestic violence counseling,
- Immunizations,
- HIV testing and counseling,
- Emergency shelter,
- Poison control hotline,
- Food pantry services,
- Child welfare and foster care services,
- Public school education,
- School breakfast and lunch programs,
- Senior services and senior center programs provided by the Department for the Aging,
- Services that protect against consumer fraud provided by the Department of Consumer Affairs,
- Protection against discrimination provided by the Human Rights Commission,
- Services and facilities provided by the Department of Parks and Recreation,
- Services provided by the Department of Health and Mental Hygiene,
- Public library services and special events,
- Public transportation,
- Police protection, and
- Fire protection.
The following are some benefits that only U.S. citizens and immigrants with certain legal status that are “lawfully present” can receive:
- Supplemental Security Income (SSI),
- Food stamps,
- Cash assistance,
- Public housing,
- Section 8 Housing vouchers, and
- Medicaid (non-emergency).
Services for Immigrants and Undocumented Individuals/Families Close to Jackson Heights (3)
- Acacia Network - Elmhurst Senior Center
75-01 Broadway, Elmhurst, NY 11373
(718) 478-7171 - Womankind - Queens
86-26 Broadway, 2nd Floor, Elmhurst, NY 11373
(718) 803-7201
- For the most up-to-date information and services, please call listed number
- Women's advocacy organization providing Asian women and their children who are survivors of physical abuse, domestic violence, trafficking and/or sexual assault with a multilingual hotline, individual and group counseling, advocacy, education and trafficking program.
Resources for People with Disabilities
Coronavirus is putting immense pressure on mobile and delivery services throughout New York City. Below are resources for people with disabilities who may already rely on these systems and/or need extra support during this time. Please call or email before visiting for updates about their services.
Center for Independence of the Disabled NY
- Currently with customers via telephone only.
- Manhattan office: 212-674-2300.
- Queens office: 646-442-1520.
- If they are unable to speak with you when you call, they will return all messages as soon as they are able.
- ASL-speaking consumers can call the Manhattan office VP line at 646-350-2681 or the Queens VP line at 347-905-5088.
- Coronavirus update
- Food access
- Transportation and Access-A-Ride
Crisis Services/Mental Health: Mobile Crisis Teams
A mobile crisis team is a group of health professionals, such as nurses, social workers and psychiatrists, who can provide mental health services, primarily in people’s homes.
- To request a team, call NYC Well at (888) NYC-WELL (888-692-9355)
Helping Hands for the Disabled of NY
- Action Line: We are here for you 9am – 9pm, seven days a week at 718-606-9712
- Food Pantry Available for Disabled People: We can bring food to you. 718-606-9712
NYC Mayor’s Office for People with Disabilities
NYC Mayor’s Office: Disability Service Facilitators Contact Information with EMAIL ADDRESSES and/or ASL VIDEO PHONES which may be helpful for people who are unable to hear and/or speak
- Ms. Noel Haight
- Voice Phone: 212-788-2548
- ASL Video Phone: 646-396-5830
- Email: MOPD_DSF@cityhall.nyc.gov
- Department of Health & Mental Hygiene:
- Jorge Martinez, Esq
- Voice Phone: 347-396-6067
- Email: jmartin4@health.nyc.gov
- Kim Hernandez
- Voice Phone: 212-602-4197
- Email: khernandez@aging.nyc.gov
- Department of Homeless Services
- Elizabeth A. Iannone
- Voice Phone: 929-221-6617
- Email: disabilityaffairs@hra.nyc.gov
- Department of Transportation
- Denise Ramirez
- 55 Water St.
- New York, NY 10041
- Voice Phone: 212-839-3260
- Email: MobilityManagement@dot.nyc.gov
Office for People with Developmental Disabilities: The Front Door
The Front Door is the way OPWDD connects people to the services they need and want. Once you enter, a person-centered planning process begins which helps you learn about and access service options taking your needs and desires into consideration. It will also give you the chance to direct your own service plan or help your family member or loved one as they direct theirs.
- The first step: Determine eligibility
- If eligible to receive services: Begin planning process
- Support and service options available: residential, employment, day habilitation, children’s services and aging services.
Contact the OPWDD regional office that covers your county (Manhattan 646-766-3220) to access the Front Door, or call the OPWWD Info Line at 1-866-946-9733.
Olmstead Rights: New York Disability Resources and Advocacy Organizations
- Links to government agencies and disability rights organizations in New York.
Services for People with Disabilities in Jackson Heights (3)
- For the most up-to-date information and services, please call listed number
- A vocational rehabilitation program offering developmentally disabled adults (ages 18+) employment services.
- Elmhurst Care Center
100-17 23rd Avenue, East Elmhurst, NY 11369
(718) 205-8100
- Services offered: Nursing facility that provide long and short term care
Citywide Non-Profit Organizations Offering Food Delivery and/or Mobile Markets
- GetFoodNYC a meal delivery program created by the City of New York to assist New Yorkers who are unable to access food themselves during COVID-19.
- Apply here by creating an account. Call 311 if you need help creating an account.
- Intended for individuals and families affected by COVID-19 who meet the following criteria:
- No members of the household can go out and get food because they are at increased medical risk or homebound
- No neighbors or family members can go out and get food for you
- Do not receive meal assistance from other providers (such as: Meals on Wheels or God’s Love We Deliver); and
- You are unable to afford meal delivery or grocery delivery
- Households may place an order once every two days.
- Each order contains 4 meals per person in the household. No household will receive more than 8 meals per delivery.
- GrowNYC: Farmers Markets and Youthmarkets offering seasonal, fresh produce, for New York City residents.
- Locate a market near you here, most accept EBT/SNAP and Healthbucks
- Customers are not allowed to touch the produce and no samples are provided. Market staff and stall operators will select your produce.
- Many Greenmarket producers are offering a variety of ways to purchase their products, from allowing customers to pre-order and pick up at a market, to direct home delivery and shipping products from their online stores. All of that information is available in one place at GrowNYC Greenmarket Alternative Sales Directory 2020.
- Customers are not allowed to touch the produce and no samples are provided. Market staff and stall operators will select your produce.
- See GrowNYC updates here.
- Visit a Fresh Food Box site near you (see bullets below)
- Pay $14 (or $15 at workplace sites) in cash, credit/debit, EBT/SNAP, or Health Bucks for next week’s share
- Return the following week to pick up your share: 10-15 pounds of fresh, high-quality produce
- All Fresh Food Box sites accept SNAP/EBT and Health Bucks
- SUSPENDED: Hunter College, Brooklyn Army Terminal, 1 Centre Street, and Department of Health.
- OPEN (operating outdoors):
- Lenox Hill Neighborhood House: 70th Street & 1st Avenue, 1st Avenue Entrance
- Project H.O.P.E.: 854 Hunts Point Avenue
- Family Health Center of Harlem: Now operating at East Harlem Health Action Center (below)
- East Harlem Health Action Center: 158 E 115th Street
- Uptown Grand Central: Southwest corner of 125th Street & Park Avenue
- Bed-Stuy Fresh Food Box: 403 Lewis Ave
- See GrowNYC updates here.
- Common Pantry: Providing takeaway meals for hot breakfast and dinner programs
- Pick up food donations, operate nutrition programs and food pantry
- COVID19 response: Operating at limited locations without online ordering as of March 18, 2020*. Email Debby Lowenstein at dlowenstein@nycommonpantry.org who will have an automated message with specific program and volunteer-related news
- Twitter Updates
- God’s Love We Deliver: Deliver meals to eligible New Yorkers who are too sick to cook or shop for themselves.
- Eligibility Requirements and Application Information here.
- Require a Medical Provider to sign the application for services.
- COVID19 response: Sending all clients shelf-stable bags
- Twitter Updates.
- GoGo: GoGo turns on demand transportation companies like Lyft into services that can be accessed and monitored without a smartphone. You can order take-out food and/or groceries with GoGoGourmet and GoGoGroceries (see below). You may also request special accessibility services through GoGoGrandparent, though you do not have to be a senior (just 18+ years of age).
- Step 1: Register for GoGo by clicking here or by calling 1 (855) 464-6872.
- Step 2: CALL 1 (855) 464-6872 and wait to hear: “Thanks for calling GoGo”
- Step 3:
- PRESS 1 to immediately request a Lyft or Uber to your home.
- PRESS 2 to request a Lyft or Uber to where we dropped you off last.
- PRESS 3, 4 or 5 to request a Lyft or Uber to a custom pick up location (once you’re registered please give us a call to set these up).
- PRESS 6 to request a Lyft or Uber with an operator.
- PRESS 0 to speak with an operator about scheduling requests in advance or anything else.
- GoGoGourmet: Meals delivered to the door of your home (855) 754-5328
- GoGoGroceries: Groceries delivered to the door of your home (855) 222-4919
- Search for participating locations near you here. Requirements and eligibility vary from location to location. Some locations may also provide additional services, including pet food and medical supply delivery services.
Additional Resources for New Yorkers
Supplemental Nutrition Assistance Program (SNAP)
- SNAP provides food assistance for eligible New Yorkers. SNAP benefits can be used to purchase fresh produce and groceries at participating stores and online retailers.
- All in-person Human Resource Administration (HRA) Appointments are CANCELLED.
- All SNAP application and recertification interviews can now be done online/by phone.
- Apply for SNAP online at www.nyc.gov/accesshra or by smartphone with the ACCESS HRA app. After you submit your application, complete your eligibility interview by calling 718-SNAP-NOW (718-762-7669) anytime between 8:30 AM and 5:00 PM, Monday to Friday.
- SNAP benefits usually take 30 days to come into effect after the submission of an application, or 7 days with expedited service. Because of coronavirus, there may be significant delays.
- If you cannot get SNAP benefits quickly enough and need urgent help, please call the Emergency Food Hotline at 866-888-8777.
- To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. Please see below for locations, hours, and contact information.
SNAP Application:
- Apply online for SNAP here. User guide here.
- To request an application by mail call the Infoline: 718-557-1399. Completed applications can be faxed to MARU: (917)-639-1111
- For information on documents you may need to apply click here.
- To locate a SNAP center near you click here.
If you were already in the process of applying for SNAP:
- Your Supplemental Nutrition Assistance Program (SNAP) case will stay open EVEN if you DO NOT….
- Complete your eligibility interview in person if one was scheduled. You can still complete your eligibility interview by phone by calling 718-SNAP-NOW (718-762-7669) anytime between 8:30 AM and 5:00 PM, Monday to Friday.
- Submit your 6-month periodic report. Please submit all required documents through the ACCESS HRA app’s mobile document upload feature.
- Meet the Able-Bodied Adults Without Dependents (ABAWD) work requirements
Official SNAP Enrollment Centers in NYC – Human Resources Association (HRA)
There is at least one SNAP enrollment center location open in each of the five boroughs at this time. Please call rather than visiting:
- 1910 Monterey Avenue, 5th Fl., Bronx, NY 10457
- Phone: 929-252-7436 | Fax: 917-639-1107
- Monday – Friday 8:30am to 5:00pm
- This center includes a children’s area that does not provide supervision.
- 495 Clermont Ave, Brooklyn NY 11238
- Phone: 929-221-2809 | 929-221-1568
- Fax: 917-639-2511 | HDU Fax: 718-639-7705
- Monday – Friday 8:30am to 5:00pm
- This center includes a Children’s Corner, which provides supervision during limited hours.
- 3050 West 21st Street, Brooklyn, NY 11224
- Phone: 929-221-3856 | 929-221-3867
- Fax: 917-639-2515 | HDU Fax: 917-639-2516
- Monday – Friday 8:30am to 5:00pm
- This center includes a children’s area that does not provide supervision.
- 12 West 14th St, 4th Fl., New York, NY 10011
- Phone: 212-352-2524 | Fax: 917-639-2504
- Monday – Friday 8:30am to 5:00pm
- This center includes a Children’s Corner, which provides supervision during limited hours.
- 32-20 Northern Blvd., 2nd Fl., LIC, NY 11101
- (Entrance on One Honeywell Street)
- Phone: 718-784-6315 | Fax: 917-639-2492
- Monday – Friday 8:30am to 5:00pm
- This center includes a Children’s Corner, which provides supervision during limited hours.
- 201 Bay Street, 2nd Fl., Staten Island, NY 10301
- Phone: 718-390-6994 | Fax: 917-639-2537
- Monday – Friday 8:30am to 5:00pm
Community-Based Organizations (CBOs) offering assistance with SNAP applications in Jackson Heights
- Many CBOs provide help completing SNAP applications and screening applicants for eligibility.
- They DO NOT provide interviews (the final step of the application process) – this is only done at the HRA locations listed above.
- Due to COVID-19, interviews may not be required or may be completed by phone. HRA will contact you if they need more information after you apply.
Please click here for the Site Finder, enter your address and choose Site Type “Food Stamp Center” to find a CBO offering assistance with SNAP applications close to you.
- It is difficult to confirm the status of these organizations, so please always contact them before visiting. The Hunter College NYC Food Policy Center is continually reaching out to try to verify opening hours and temporary closures.
If you cannot go to a location, you can request reasonable accommodations (if you are working, elderly, or disabled; if you have problems with child care; if you have trouble traveling to a SNAP Center). Call HRA’s infoline at 718-557-1399 (free language translation services are available) or contact HRA online here.
Retail store locations accepting SNAP in NYC:
The SNAP Retailer Locator allows anyone to locate nearby SNAP-authorized retailers by entering a street address, city, and state, or zip code. Enter your starting location and select a retailer or map point to get details and directions.
Online retailers accepting SNAP in NYC:
- Add your SNAP EBT card here.
- Amazon Restaurants is not currently operating
- Amazon Fresh inventory and delivery may sometimes be unavailable; confirmation is available only at online checkout
- Prime Now, Amazon Fresh, and Whole Foods Market are still delivering. Delivery customers always have the option to select “unattended delivery” (if no alcohol in order) during checkout if they prefer not to come into contact with others.
- Check coronavirus updates here.
- Do not accept EBT for delivery, just for pick up orders.
- Still delivering
- Implemented “drop at your door” service for delivery orders. Your driver will call or text you when they are on their way to make your delivery and your groceries will be left at your door unattended. (Provide your mobile phone number in the Delivery Instructions field at checkout when placing delivery orders.) Note, payment options may have changed to accommodate this service.
*SNAP benefits cannot be used to pay delivery fees.
Health Bucks
Health Bucks is a coupon program that is run by the City of New York for individuals who receive SNAP benefits, to buy fresh, locally-grown produce. Health Bucks can be used at any NYC Farmers Market that accepts SNAP benefits.
- You MUST be a SNAP recipient to be eligible for Health Bucks.
- For every $5 you spend at farmers markets using SNAP on an EBT card, you can automatically get $2 in Health Bucks
- Pharmacy to Farm Prescription program
- Receive $30 in Health Bucks when you fill your prescription for blood pressure medication at select pharmacies in Brooklyn, Queens and Manhattan
- Sign up at any pharmacy listed below:
- Brooklyn
- Brooklyn Center Pharmacy at 104 Dekalb Ave., 11201 in Downtown Brooklyn
- Myrtle Drug Care at 355 Myrtle Ave., 11205 in Fort Greene
- Park Drugs at 801 Nostrand Ave., 11225 in Crown Heights
- Whitman Pharmacy at 329A Myrtle Ave., 11205 in Fort Greene
- Drug Mart II at 4873 Broadway, 10034 in Inwood
- Dyckman Pharmacy at 199 Dyckman St, 10040 in Inwood
- Nagle Pharmacy at 210 Nagle Ave., 10034 in Inwood
- New Amsterdam Drug Mart at 698 Amsterdam Ave., 10025 on the Upper West Side
- New London Pharmacy at 246 8th Ave., 10011 in Chelsea
- New York City Pharmacy at 206 1st Ave., 10009 in East Village
- Quick RX UWS at 909 Columbus Ave., 10025 in Upper West Side
- Image Heights Pharmacy at 7501 37th Ave., 11372 in Jackson Heights
- Jannat Pharmacy at 7203 35th Ave., 11372 in Jackson Heights
- Nueva Vida Pharmacy at 81-25 37th Ave., 11372 in Jackson Heights
- Superior Pharmacy at 80-05 Roosevelt Ave., 11372 in Jackson Heights
Special Supplemental Nutrition Program for Women, Infants and Children (WIC)
WIC provides nutrition for eligible pregnant and postpartum women and children.
- Normally WIC applicants must apply in person, but centers are currently transitioning to working via phone.
- Applicants still need to have the relevant documents to apply, such as a recent physical form for their child, proof of income, address and ID.
- If applicants have all necessary documents, WIC benefits are effective immediately after application
- Locate a WIC center near you here or call 1-800-522-5006
- For more information on WIC see the New York State Department of Health WIC website
Organizations Providing WIC Services close to Jackson Heights (Please call rather than visiting) (4,5,6)
- 81-06 Baxter Ave
- 718-334-3265
Case Management Services
- See Hitesite.org to locate a Case Management Agency near you
THESE RESOURCE GUIDES ARE MADE POSSIBLE THROUGH A COMMUNITY-WIDE EFFORT. IF YOU KNOW OF ANY CHANGES OR UPDATES TO THE ABOVE INFORMATION, PLEASE EMAIL info@nycfoodpolicy.org RIGHT AWAY. THANK YOU!
Resources:
- Free Meals – New York City Department of Education. NYC Department of Education. https://www.schools.nyc.gov/school-life/food/free-meals. Accessed April 29, 2020.
- Find Help – DFTA. NYC Department for the Aging. https://www1.nyc.gov/site/dfta/services/find-help.page. Accessed April 29, 2020.
- HITE | Health and Social Service Resources in New York City and Westchester. HITE. https://hitesite.org/. Accessed April 29, 2020.
- Listing of Local Agencies Providing WIC Services. New York State Department of Health. https://www.health.ny.gov/prevention/nutrition/wic/local_agencies.htm. Accessed April 29, 2020.
- New York WIC Programs, WIC Clinics, WIC Office Locations. WICprograms.org. https://www.wicprograms.org/state/new_york. Accessed April 29, 2020.
- WIC Offices New York. WIC Office. https://www.womeninfantschildrenoffice.com/new-york-wic-clinics-new-york-wcc1902. Accessed April 29, 2020.
SOURCES FOR UNDOCUMENTED IMMIGRANTS WHO ARE INELIGIBLE FOR THE RESSTANDARD C-VIR
US BENEFITS
*Immigrant Safety Worker Relief Fund from National Day Laborer Organizing Network
*Corona Care Fund from National Domestic Wo
rkers Alliance
*Emergency Funds for Undocumented Youth and Families during COVID-19 from NYS Youth Leadership Council
- NYSYLC compiled a list of New York State resources, which is here
*Undocumented Workers in Service Industry in Brooklyn and Manhattan from RAISE (Revolutionizing Asian American)
*Resource List for Undocumented People––with general, state-by-state55, andindustry-specific links
Tangible Support for Undocumented Communities During COVID-19 by Immigrants Rising
UndocuFund.org Disaster Relief for Sonoma County, CA
Norcalresist.org - Sacramento, Yolo, and Placer counties (CA) www.tinyurl.com/NCRFund
Also sharing this general Community Care doc - includes regional documents where folks in need can put their contact info, and folks with extra resources can reach out - among other resources: https://docs.google.com/document/d/1uP49OQGhosfBN4BOYQvyy_Mu3mpCSOYzip13LksC-S8/preview?fbclid=IwAR306g3LP28fEYdNulSWlkXDEbRr_y3MintZmDNGCDYU7MM9PlcJipEl99E#
Community Care/Immigrant Justice Complication by various sources: https://docs.google.com/document/d/1qntCUGNsuQ__zjQidmv6kN4mFEz7M-fEy1L3RxWAh2g/edit?fbclid=IwAR1LetxXUO8GAmlwV_4Q9iGep4FRvFNooU-GXpBhM6FSjSjN4pvXNBYjwuI
COVID-19 Emergency Relief Fund (DC area families - food security, medical needs, housing needs): Support COVID-19 Relief
Pacific Northwest Covid 19 Mutual Aid (Oregon based serving OR counties, CA and WA) Immediately, we are providing grocery and supply deliveries, followed by cash support for those most affected. We prioritize the people most impacted, for example, those in quarantine, the immunocompromised, elderly, disabled, POC, LGBT, single parents, rural people, undocumented, houseless, farmers, and all who feel the brunt of this pandemic. We are currently preparing to expand this effort to include isolation reduction, running errands, offering pet care, childcare, farm to table deliveries, caregiving, unschooling efforts, homeschooling support, and mental/emotional support.
CoronaVirus CT Community Support Request and offer aid
Clinic Access Directory: Healthcare access for Undocumented Folks in the Time of COVID19
Betancourt Macias Family Foundation
Mass Undocu Fund: donate and request aid
NATIONAL
of resources for
people
New Sanctuary Coalition
One Fair Wage Emergency Fund -- for restaurant workers, car service drivers, delivery workers, personal service workers and more who need the money they aren’t getting to survive
ARIZONA
Arizona Mutual Aid Database
NEVADA
United Way of Southern Nevada has resources in English and Spanish directly people to resources and community funds, as well as a way to donate: https://www.uwsn.org/COVID19
WASHINGTON
Entre Hermanos, Somos Seattle, Scholarship Junkies, WAISN, and NWIRP started the COVID-19 Relief Fund for WA Undocumented Folks.
WISCONSIN
In Milwaukee, the grassroots community organization Ayuda Mutua emerged in mid-March to support the local immigrant community in an act of solidarity (NOT CHARITY). Local news sources have covered Ayuda Mutua’s efforts, which include translation of critical information, food pantry and supply pickups.