Tesla Model X

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Delivery Checklist

1. Basic

  1. Make sure VIN matches paperwork
  2. Front and rear floor mats
  3. ‘Tesla’ license plate frame (check the trunk if you can’t find it)
  4. Front license plate mount (check the trunk if you can’t find it; see the ‘other things to do’ section below for alternate mounting solutions)
  5. Universal Mobile Connector (UMC) cable with standard adapters and carry bag
  6. Check for Type 2 cable (vehicles ordered after April 2017)
  7. Cover for well in trunk (see problems, below)/privacy parcel cover
  8. Latest software version
  9. Badge on the rear of the car
  10.  2 key fobs, Ask for key fob holder/chain
  11. Keys should come with a tool to replace 12v battery

2. Optional Items  

  1. Check installed options against purchased options
  1. Wheels (piggfrie vinterdekk på, sommerdekk som tillegg)
  2. Interior/headliner color
  3. Autopilot
  4. Gummimatter
  5. CHADEMO
  6. Tire Repair kit

3. Potential delivery problems reported on TM forums

  1. Air conditioning not working
  2. Dirt under clear coat
  3. Scratches or dirt/smears in paint/interior
  4. Underside damage from loading/unloading
  5. Wheel scrapes
  6. Sprayed headliner
  7. Tire scrapes (sidewall damaged)Check that the in-car displays on the instrument cluster and 17” show the correct vehicle color and options. TM can update these remotely.
  8. Spotify username/password
  9. Check trim plate around fixed spoiler mounts. Should be flush with glass.
  10. Black, sticky ‘goop’ on the windows. Been reported by a couple of users. The felt seal may have come free and the glue/sealant is sticking to the window.
  11. Misaligned hood or trunk lid. Service can usually adjust this without issues.
  12. Poor radio reception (antenna was grounded to painted metal)
  13. Check wheel arch liners/mudguards to make sure they extend all the way to the side and there are no gaps.
  14. Misaligned door handles - chrome between front and rear door handles should be exactly even when closed
  15. Condensation in the rear lights/reflectors

4. Things that might be problematic - make sure they work

  1. Mobile Connector latches and unlatches without problems
    Make sure you push the cable in.
  2. Charge Port Cover opens consistently (remember the sensor for the MC button transmitter is in the tailgate edge about 18” above and to the left of the charge port, not in the charge port itself)
  3. Check mobile charger, make sure it works (bad chargers / cables have been reported)face
  4. Verify that car charges properly from AC connection AND Supercharger at Svc Ctr
  5. Smartphone syncing - (most people have been able to get most phones to work, even clamshell phones. If you are unable to pair, it could be a Bluetooth problem. Let Tesla Service know.)
  6. CRITICAL - Open the front door and check if there is a gap between the small and large window. The larger window should be resting on the rubber seal next to the small window. If there is a gap, even if it tightens when the door closes, you will have wind noise at highway speeds.
  7. Check the glass alignments when the doors and windows are closed. Is the wind going to flow across the glass surface? The top inch is on the outside (actually pocketed) of the glass, but the rest of the rubber should be under the glass.
  8. Check if the area behind the front door is painted (the part right below the side mirrors facing the frunk).
  9. Check USB ports all work.
  10. Tire Pressures too high. Check the label on the driver B pillar to get the right pressure for your car.
  11. All doors close properly (door misalignment reported)
  12. Doors open properly (presentation, handle touch, fob press, phone app) without squeaking or “groaning” at beginning or end.
  13. Doors unlock with fob in range and auto lock when key fob out of range
  14. Windows don’t auto close the last inch when closing the door
  15. A few users have reported problems with the map lights. These are activated by touch screen - make sure they come on and off. Make sure the touch sensor for other cabin lights works.
  16. A small number of issues have been reported with the glove box sticking.
  17. Double check all wheels for edge damage.
  18. Check hidden paint edges at the B pillars for paint chips next to the roof glass.
  19. Check for Parcel Shelf In trunk
  20. Trunk footwell cover
  21. Make sure gaskets around FWDs and rear hatch have the channel for water runoff and haven’t been flattened by the factory.
  22. Check that heated seats, steering wheel, and wipers work.
  23. Open fuse box and ensure there are no loose fuses.
  24. Check from the trunk that the bottom of the rear seat carpet back is flat against the carpet and not sticking up. Pull trunk load floor firmly towards the rear of the vehicle to increase the gap.
  25. Check the rear headrests for scratches on the plastic back while the headrest is down before seat lowering.
  26. Check the 2nd row seat posts for scratches and carpet alignment at the base.
  27. Check windshield in direct sunlight for any sparkles caused by sand hitting the windshield during transport.
  28. Check paint carefully for specks of clear coat that may affect the application of clear bra wrap. More frequent on horizontal surfaces (hood).
  29. Check top center roof glass outside for excessive height differences or bending.
  30. Check rear hatch when closed for equal sized gaps on both sides. Now, check the tail light gaps if they are of similar spacing on each side.
  31. Check under outside rearview mirrors for excessive clear glue.
  32. Check at the right and left bottom corner of the windshield for loose plastic trim that has pulled away from painted B pillar.
  33. Check all seat and console stitching, some reports of sew holes without thread.