PUBLIC PROGRAM TERMS & CONDITIONS

 

PAYMENT AGREEMENT

1.        iTrainingExpert shall confirm all registrations latest by one (1) week before the commencement of the programme.

2.        To join, please complete this Registration Form and return to us via FAX NO. +603-8082 4164, send a signed scanned copy to mailto:info@itrainingexpert.com or register online. Reservation or Registration by Telephone WILL NOT BE ACCEPTED.

3.        Outstation participants are advised to call iTrainingExpert before making any air-travels and hotel payments.  iTrainingExpert shall not be liable for any loss or damage, costs or additional charges that may arise from the failure to coSJKnfirm with us before making such arrangements.

4.           An invoice will be emailed to you upon acceptance of the Registration Form.

An invoice shall be issued upon receipt of your registration form. Payment is required by the early bird rate closing date or other dates stated on the invoice, whichever is applicable. Full payment is expected prior to the commencement of the course. We reserve the right to refuse admission for registration that remains unpaid. A Letter of Undertaking may be acceptable with prior notice and consent.

5.        Confirmation letter will be issued to participants once payments have been received. All payments must be banked into the organiser’s bank account and email or fax payment slip as proof of payment.

6.           Please make cheque payable to: "ITRAININGEXPERT GLOBAL PLT"

7.        Bank into "CIMB BANK BERHAD" .Bank Account No: 800 356 1683.  Swift Code: CIBBMYKL.

8.           Our GST ID: 00 200 522 9568. It is also known as Cukai Barang & Perkhidmatan (CBP)

CANCELLATION POLICY

1.        Once a registration is confirmed, NO CANCELLATION IS ALLOWED. If the registered delegate is unable to attend, a substitute is allowed without payment of an administration fee.

Condition

For PAID Registrants

For UNPAID Registrants

Cancellation more than 14 working days prior to training

Full refund

Not Applicable

Cancellation less than 14 working days but more than 7 working days prior to training

10% administration fee chargeable

10% administration fee chargeable

Cancellation less than 7 working days prior to training

No refund

Full fees chargeable

Participant no-show

No refund

Full fees chargeable

 

2.        All cancellation must be done in writing (letter/email) to iTraininingExpert Global PLT.

3.        A full (100%) refund may be granted if the course is cancelled by the organiser. The organiser reserves the right to postpone or cancel any course and/or change instructors at any time.

 

DATA PROTECTION

Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709).

 

PROGRAM POLICY

Please note that consultant and topics are confirmed at the time of publishing. However, should circumstances beyond the control of the organizer may occur, we reserve the right to alter or modify the advertised speakers/ topics/ dates if necessary.

 

ORGANIZER’S RIGHT TO CANCEL OR RESCHEDULE

We reserve the right to cancel or reschedule any program or course. In the event that, the organizer cancels a program or course, a full refund of the amount paid for the program or course will be issued or applied as a credit toward a rescheduled program or course.

 

We cannot and do not assume responsibility for any other costs (i.e. non-refundable airline tickets or hotel reservations) or damages (including consequential, exemplary, incidental, or tort damages) or for any lost profits resulting from the rescheduling  or cancelling a program or course.

 

Email to info@itrainingexpert.com  with any questions or concerns.