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Resume of Austin David: Sept 2022
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Austin David

Charleston, SC

415-845-4593, austin@austindavid.com

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Mission

Leading ROI-positive incubation and innovation programs to multiply the effectiveness of existing people and processes.

Summary

  • Hardware, mechatronics & automation
  • Project & Program manager skills
  • Matrix Leadership worldwide; staffing, career development, planning, resource allocation, budget management, etc
  • Proven Linux/UNIX Engineer / Architect

Experience

Technical Program Manager, Google

Mountain View, CA; Charleston, SC — 2012-present

2022-: Site Reliability Engineering

  • Driving horizontal reliability programs (15k-person matrix org)

2018-2022: Global Logistics Organization, TPM & Logistics Systems Engineer

  • Leading incubation and innovation programs, worldwide.
  • owned 6-figure R&D budget supporting 8- and 9-figure global automation programs
  • “self-funded” ROI-positive innovation programs for novel technology development
  • full life cycle “cradle to grave” programs, from concept to sustained operation
  • AGV/AMR, high-density storage, mechanical automation, customized 3rd party solutions
  • Environments: production assembly warehouses & distribution centers, global; 3PLs

2014-2018: Datacenter Hardware Operations, Innovation programs TPM

  • Leading incubation and innovation programs, worldwide.
  • R&D / Technology Development, funding, vendor selection & management, etc
  • Site selection, deployment, onboarding
  • full life cycle “cradle to grave” programs, from concept to sustained operation
  • Innovation / incubation programs globally, including skills development
  • Environments: production Datacenter operations, global; internal teams

2013: Site Reliability Engineering

  • Capacity & people management of a critical user-facing service; managing 7 in the US, partnering with another office.

2012: Site Reliability Engineering

  • Overseeing capacity management for a large infrastructure service.  IC on a team of 14+, split between two offices.

Director, Island Services; Senior Manager, Network Engineering; Senior Manager, Service Engineering; Principal Service Engineer: Yahoo!

Sunnyvale, CA — 2008-2012 (4.5 years)

  • Team-building, planning, etc
  • Integration with many development teams, QA, and existing support structures at Yahoo!
  • Architectural and design reviews
  • Performance testing and certification
  • break/fix and RCA
  • Integration of existing and development of new operational tools and processes

Technologies: RHEL, Perl, shell scripting, custom system management and monitoring, large-scale data center, Foundry SLB

50+% hands-on contribution including 24x7 on-call

1/10-4/12: Director, Island Services; Senior Manager, Network Engineering

Managing the operations for Yahoo!s custom GSLB, Edge Proxy, and Caching solution:

  • 5 direct reports + 10 indirect reports, worldwide
  • Rebuild operational teams
  • Deployment, scaling, and day-to-day operation of the worldwide CDN services
  • >99.999% GSLB uptime over 2 years
  • 60% management, 40% hands-on contribution

9/08-12/09: Senior Manager, Service Engineering

Managing the serving operations team for an acquired advertising product:

  • 5 direct reports in US (Santa Clara, NYC, OR), plus a manager + team in Bangalore
  • Repair and grow a struggling serving platform
  • Deployment, scaling, and day-to-day operation of 10k+ hosts, 100k+ QPS
  • Technical lead and primary contributor for the design, testing, integration, and deployment of an L7 load balancer and worldwide network rearchitecture

12/07-9/08: Principal Service Engineer; Senior Manager, Service Engineering

Managing the serving operations team for a new product:

  • 6+ direct reports in US (Burbank and Santa Clara), plus a manager + team in Bangalore
  • Deployment of a global serving platform for Yahoo!s new ad products
  • Day-to-day operation of 1k+ hosts, 10k+ QPS
  • Technical lead and primary contributor for integration and deployment of a proprietary in-memory data service

Systems Engineer; Data Center Manager; Sr. Systems Administrator: MobiTV

Emeryville, CA — 2005-2007 (2.5 years)

Systems Engineer, Office of the CTO

Managing several new projects for the CTO’s office:

  • New datacenter planning
  • Restructured network, servers, Operations teams
  • RFP for Encoders, Digital Asset Manager

Data Center Manager

In addition to ongoing SA duties, lead a team of 3-5 engineers and 2 outsourced management partners for worldwide data center operations.

  • Technical lead and primary contributor for production Linux operation; secondary for production network operation
  • Deployed the new offsite data center
  • Vendor, hardware, and software selection
  • Hardware and software installation and integration
  • Deployment of HA gigabit network, border to all servers (500, capacity for 1000)
  • Staffing and management of the DC team

Senior Systems Administrator

Production System Admin / Architect for ~ 200 RHEL 3 servers in the US and UK. On

a team with 4 other SAs for on-call rotation, as well as primary role for redesigning and

deploying a new production data center.

  • $multi-million budget for scaling production services
  • Projected 900+ server environment
  • Projected savings of $5mm - $10mm over 2 years
  • Supporting worldwide production services
  • Developed and deployed deep service monitoring using Cricket, Nagios

Technologies: Red Hat Enterprise Linux

Outside Sales Engineer; Data Return, LLC

Pleasanton, CA — 2004-2005 (1 year)

Solution Architect / Sales Engineer supporting 7 District Sales Managers in the Western US.

  • 50% travel; remote employee reporting to Dallas, TX
  • Customer-facing interaction including design, recommendation, negotiation, evaluation
  • Migration of production facilities to Data Return’s managed services
  • Consolidation of existing servers and services

Technologies: Sun & Solaris, HP with Windows 2003, Red Hat Enterprise Linux

Prior to 2004

Mixed System Administration & Software Development roles

San Francisco, CA; Tallahassee, FL; Melbourne, FL; Atlanta, GA

Education

Florida State University

Master of Business Administration — 2000                                                                                                                          

Focus on Entrepreneurial Finance.  Employed full time in two research departments as a UNIX systems administrator.

Georgia Institute of Technology

Bachelor of Science in Computer Science — 1997                              

Specializations in EE Digital Systems; Graphics, Visualization, and Usability; Software Engineering

Employed as TA; UNIX Adminstrator in several labs; engineer for Technologic, Inc; engineer for NationsBank

Skills

Management

  • Multi-level management (ICs, Managers) in a global matrix organization
  • Career development
  • Sourcing, interviewing, hiring
  • Team building & reorganization
  • Technical management of software projects

Hands-on / technical

  • Communication & presentation to senior management
  • Software design and development
  • Systems adminsitration
  • Architecture and large-scale system design
  • Vendor selection and management

References

Available upon request.