Google Apps - FAQ
A: To access Google Apps for Education you must use a combination of your campus username and identikey password. Although Google asks for your “Email”, the system cannot support the use of your email@example.com as a username. Instead, you must use firstname.lastname@example.org you log into the service. Once you are in the system you can use your preferred email address (usually email@example.com) to share resources.
On certain login pages you may instead see this:
A: Previously you had a personal Google account with which you used your @colorado.edu as your username. You must now associate that account with a new username-usually a new @gmail.com email address. You may need to manually migrate (share) Google Documents or Calendars with your new University Google Account. Learn more about account conflict resolution here:
A: Google considers any account NOT created by an organization (such as CU) a personal account, and Google does not share information about your personal accounts. Therefore, even though some campus members previously used @colorado.edu email addresses with Google, there was no way for CU to know whether your account existed, nor whether an account conflict would be created. Additionally, Google’s system does not support automatic data migrations between personal and organizational accounts. With no way to target our communications to affected users and no technical actions we could take to mitigate this impact, we were forced to support this issue only after you discovered your account conflict. We sincerely apologize for this inconvenience and intend to support our users to the best of our ability.
A: Google/Gmail allows you to associate “secondary” email addresses with your Google Account, for use with Google Drive/Calendar and account verification. This message indicates that your firstname.lastname@example.org email address is no longer associated with your personal Gmail account. Going forward, to view Google Documents shared with your @colorado.edu email address, you should sign in with your @colorado.edu Google Apps Account.
The Google Calendar issue is really just another Account Conflict Issue
Users who want to continue using their Google Calendars will need to share the calendars between their old, transitioned account and there new University Google Apps account.
If you aren't familiar with Google Calendar and how to share calendar, This Google-produced video is a great overview of the various sharing options in Calendar: http://www.youtube.com/watch?v=DmU02MRdXtk. If you’d like specific directions on how to share one calendar from your old, transitioned account to your new Google Apps account, please see these instructions: http://support.google.com/calendar/bin/answer.py?hl=en&answer=37082
A: An early step in the migration to Google Apps is giving all users on campus Google Accounts that offer access to Google Services including Google Drive/Docs, Calendar, Sites, and many more. The migration from CULink to Google is on track, and you should hear more specific dates as the spring term progresses!
A: The core set of Google services includes:
A: Yes! Students will also have limited access to other Google Applications including Google+, Blogger, Google Reader, and many others. Security and legal are still working to determine which additional services will be enabled. Right now there is no comprehensive list, as availability is changing as the project progresses. You can check whether a service is available by attempting to sign in with your University account.
A: Google Apps offers 5GB of storage on Drive and 25GB of storage for Gmail per user, powerful spam filtering and a 99.9% uptime SLA. All hosted by Google - there’s no cost, and no ads for students, faculty or staff
A: Instructions will be sent to all students once the mail service launch begins.
A: Yes, email and folders of students, alumni and retirees on CULink will be migrated to Gmail. The automated process cannot migrate email from any other email services, including personal Gmail, Yahoo, or MSN accounts; however, the IT Service Center is able to help students migrate messages on their own from off-campus providers.
A: The core set of Google services includes:
A: The Gmail service, as it is configured for CU Boulder, is not yet in compliance with legal and security policies required for state employees. OIT is working closely with the campus security office and legal department to add the additional back-end services required for records retention laws and e-discovery requirements.
A: At the end of the opt-in phase owners of all remaining CULink accounts will be notified and their accounts administratively moved to Gmail.
A: Yes - although we strongly encourage account owners to consider disabling forwards and using the university-provided Gmail account.
A: NO - but there are ways to work within multiple accounts.
A: CU-Boulder will not provide backup/restore services for Google Accounts. However, if you are concerned about archiving your data on your own systems, Google offers two services that can help you create back ups and migrate data between services. www.dataliberation.org (manged by Google) will help you extract data from most Google services, including Gmail and Docs, as well as the newly developed Google Takeout service. www.google.com/takout
A: 5 gb
A:5 gb. You can send attachments within Gmail up to 25mb, but if you integrate with Google Drive, the limit is the full capacity of your Drive, 5GB. http://www.engadget.com/2012/11/27/gmail-drive-integration/