From:
(Your Name)
(Full Address)
__________________
__________________
To:
The Superintendent - Customer Care,
BES & T Undertaking
(Ward Name & Address as given in the bill)
______________
______________
Date: _______
Dear Sir,
Subject: CUSTOMER COMPLAINT FOR (High Bill or Low Bill or Wrong Bill or Nil Bill)
Ref: BEST Consumer Number(s) __________
BEST Meter Number(s) ____________
I the undersigned would hereby like to bring to your notice the discrepancy in my BEST Electricity Bill as given below. Kindly do the needful at the earliest.
Bill for the period of ______________ to ___________ has been extremely (high / low / nil).
Additional Comments:
____________________________________________________
____________________________________________________
I can be contacted on the following numbers:
__________________________________________________________
Thanking You,
Sincerely,
(Name and Signature)
Encl: Copy of Bill(s)