We will discuss as much as possible concerning the technical side of ChromeOS devices like the Chromebook, Chromebox, and Chromebase. This will include hardware rundowns with specs and demo units from ASUS, Acer, Samsung, HP, Toshiba, and Lenovo. We will discuss pricing of the devices, setup, software, management, troubleshooting, and repair. Everything we can think up. Please join us!

Workshop Outline

Introduce Ourselves

Chromebook Experience since 2012

Attendee Introductions

Who you are
Where your from
What Chromebook experience you have
What you want from the presentation

Condensed Outline

What is a Chromebook and which Chromebook to choose
Setup, deployment, management
Maintenance/repair and software/services

Information/Device Sources

Info

Google Support - support.google.com
Tech Geeks Mailing List- http://www.tech-geeks.org/
Google Chromebook Schools Group - https://groups.google.com/forum/#!forum/googleschool
OMG Chrome Blog- http://www.omgchrome.com/
Google Chrome Blog - http://chrome.blogspot.com/
Google Apps Update Blog - http://googleappsupdates.blogspot.com/
Chromebook Comparison Chart - http://prodct.info/chromebooks/#f&
The Gooru - thegooru.com, https://www.youtube.com/channel/UC6IF-uI3qhqpdT2bZqIHmtg
Local Group Meetings

Devices

SageNet - Katie Williamson - sagenet.com - Katie.Williamson@sagenet.com
CDI

What is a Chromebook or Chrome OS Device

https://support.google.com/chrome/a/answer/1289189

The web is ubiquitous

Loss leader for Google

Benefits

Web only, no native apps(mostly)

Security

Auto updates

Cost

Management

Performance

Deficits and Compromises

Web only, no native apps(mostly)

search the Chrome Web Store - https://chrome.google.com/webstore/category/apps

need Windows: use VDI clients, RDP clients
need Office: use Google Drive
need multimedia: use web alternatives: TwistedWave, YouTube and WeVideo, Pixlr and Photoshop

No Java

not on iOS either, being deprecated

Peripherals

Wacom tablets, Printing, Mass Storage, Smart Boards, Document Cameras

Google? - https://sites.google.com/site/gapsmidwestsummit/conference-sessions/killing-the-fud--dispelling-the-myths-around-gafe

Durability/longevity?

Chrome OS EoL Policy - 5 years - https://www.google.com/chrome/devices/eol.html

How long will they last 2-3-4 years?

Native apps that can’t be replaced

Which Chromebook to Choose

Criteria

Desktop or Laptop

Screen Size
Durability
Performance
RAM?
Battery Life
Support
Ease of Maintenance
Drive Size?
Ports?

Audio
HDMI
USB

Power Adapter - Size and Location
Touch?
Relationship to Cost

Variance of Criteria

Screen Size - 11.6, 13.3, 14 or any size with Chromebox, Chromebase is 21.5

- Screen tech - TN(Twisted nematic) and IPS(In-plane switching)

- Resolution - 1366 x 768 or 1920 x 1080

Durability - Chassis, Lid, Power plug
Performance - In order of least to most...

- Early Intel

- First Gen ARM (Exynos Dual 5250)

- Second Gen ARM (Exynos 5 Octa 5420) - Samsung 2

- Intel Bay Trail (Celeron N2830)

- Nvidia Tegra K1 - Acer 13 and HP 14

- Intel Haswell (Celeron 2955U)

- Intel Core i3

Battery Life

- ~6 hours

- First Gen ARM and Early Intel

- ~8 hours

- Intel Haswell and Second Gen ARM

- ~8 to 10 hours

- Intel Bay Trail

- ~11 to 13 hours

- Nvidia Tegra K1

Support

- Manufacturer, Partner, Reseller

Ease of Maintenance
Relationship to Cost

- Management Licence - $30?

- Device - $199 to $299 - Over $299 = Special Need

- Device Protection - Case or Shell

http://www.ipearl-inc.com/newweb/K12_Education.php

- Extended Warranty or Insurance - $10 to $20 per device

- Carts?, Software?

Devices

All Models Have Unless Noted

Stereo Audio Mini-Jack
SD Card reader
Kensington Lock
Can be purchased with more RAM and larger SSD

Samsung Series 5 550

Second Chromebook after Series 5 (Cr-48 prototype)
12.1" display TN
Dual-core Intel Celeron 867 processor
16 GB SSD
4 GB RAM
6 hours of battery
$479

Samsung Series 3 XE303C12

11.6 inch display TN
Samsung Exynos 5250 Dual Core Processor
16 GB SSD
2 GB RAM
1 USB 3.0 + 1 USB 2.0, HDMI Port
6 hours of battery
$199

Acer C7 or C710

11.6
Intel Celeron 847
320 GB HDD or 16 GB SSD in late models
2 GB RAM
3 USB, VGA, HDMI, Ethernet Ports
~6 hours of battery, less with HDD
$199

Acer C720

11.6 inch display TN
Intel Haswell
16 GB SSD
2 GB RAM
1 USB 2.0, 1 USB 3.0, HDMI
8 hours of battery
$199
Touch available C720p

HP Chromebook 11

11.6 inch display IPS
Samsung Exynos 5
16 GB SSD
2 GB RAM
2 USB and micro-USB for charging and display out
No SD Card reader
6 hours of battery
$279
Subsequently “Upgraded”

Lenovo ThinkPad X131e

First EDU SKU
Specially Ruggedized
11.6 inch display TN
Intel Celeron 743
16 GB SSD
4 GB RAM
2x USB 3.0, 1x USB 2.0, 1x HDMI Port, 1x VGA Port
6 hours of battery
$429.00
Processor upgraded for better battery

Other Lenovo

Lenovo ThinkPad 11e

Successor to X131e AKA ruggedized
Intel Bay Trail
$339

Lenovo ThinkPad Yoga 11e

Ruggedized Convertible IPS Touchscreen
Intel Bay Trail
$429

Lenovo N20

11.6 inch display TN
Intel Bay Trail
16 GB SSD
2 GB RAM
1 USB 2.0, 1 USB 3.0, mini-HDMI, proprietary power
$220
Also available with semi-convertible touch in N20p

Dell Chromebook 11

11.6 inch display TN (glass covered)
Intel Haswell
16 GB SSD
2 GB RAM
2 USB 3.0, HDMI, standard Dell power
8 hours of battery
$250
Supply issues, More RAM at reasonable cost

Samsung Chromebook 2

11.6 inch display TN
Samsung Exynos 5 Octa
16 GB SSD
2 GB RAM
1 USB 2.0, 1 USB 3.0, HDMI
8 hours battery life
$250
First 1080P TN Screen, “Exquisite & Sleek Stitch Design”

ASUS C200MA

11.6 inch display TN
Intel Bay Trail
16 GB SSD
2 GB RAM
1 x USB2.0 port, 1 x USB 3.0 port, 1 x HDMI
10 hours battery
$250
Special EDU SKU with 1 year ADP

ASUS C300MA

13.3 inch display
Intel Bay Trail
16 GB SSD
2 GB RAM
1 x USB2.0 port, 1 x USB 3.0 port, 1 x HDMI
10 hours battery
$250

Acer Chromebook 11

11.6 inch display TN
Intel Bay Trail
16 GB SSD
2 GB RAM
1 x USB2.0 port, 1 x USB 3.0 port, 1 x HDMI
8.5 hour battery
$199($179)

Acer Chromebook 13

13.3 inch display TN
Nvidia Tegra K1 Processor
16 GB SSD
2 GB RAM
2 USB 3.0, HDMI
13 hour battery
$250
Available in 1080p TN for $380

Toshiba Chromebook 2

13.3 inch display TN
Bay Trail Processor
16 GB SSD
2 GB RAM
1 USB 2.0, 1 USB 3.0, HDMI
11 hour battery
$250
Available with 4 GB RAM and 1080p IPS for $350

HP Chromebook 14

14 inch display TN
Nvidia Tegra K1 Processor
16 GB SSD
2 GB RAM
2 USB 2.0, 1 USB 3.0, HDMI
8 hour battery
$299

Intel Reference/Classmate/CTL NL6/CDI Unobook

Specially Ruggedized
Built in handle
Swivel camera with magnifying lens
11.6 inch display TN
Intel Bay Trail
16 GB SSD
4 GB RAM
1x USB 3.0, 1x USB 2.0, 1x HDMI Port
9 hours of battery
$299

Chromeboxes

Intel Haswell
16 GB SSD
2 GB RAM
4 USB, HDMI and DP
Ethernet and Wi-Fi
Intel Core i3 SKU for conferencing $$$

ASUS - $179 ($159), includes VESA mount

HP - $179 ($136)

Dell - $179

Acer - $179, includes VESA mount and Keyboard/Mouse

LG Chromebase

21.5 inch 1080p IPS display
Intel Haswell
16 GB SSD
2 GB RAM
3 USB 2.0, 1 USB 3.0, HDMI
Ethernet and Wireless
Includes Keyboard/Mouse
$320

Pixel?

Protection

Case - CaseLogic QNS-111 - $25 ($15 SageNet)
Shell - iPearl - http://www.ipearl-inc.com/

Storage / Carts

Spectrum - 32 unit - $1500 - http://www.spectrumfurniture.com/products/productDetail.cfm?pc=2&psc=19&prod=1486
Datamation Systems - 32 unit top loading - $1600 - http://www.pc-security.com/products_solutions/carts_cabinets_cases/DS-NSC-32-MINI.htm, http://www.pc-security.com/products_solutions/carts_cabinets_cases/chromebook/DS-GR-CB-M32-C.htm
EarthWalk ChromeCarts - 30 unit - $2000 - http://www.earthwalk.com/products/carts-labs/chromebooks/
Luxor - 24 unit - $500 - http://www.luxorfurn.com/products/?sku=LLTS24-B
Bretford - 42 unit - $1800 - http://bretford.com/products/focus-42m-cart/
Ergotron PowerShuttle - 30 unit - $1500 - http://www.ergotron.com/tabid/65/PRDID/626/default.aspx
Anthro - 32 unit - $1600 - http://www.anthro.com/products/laptop-charging-cart#.VGLuqOhX9pA
LocknCharge Carrier - top load with baskets - 30 or 40 units - $2000+ - http://www.lockncharge.com/category/chromebook/

Licensing for Management

$30?

Requires Google Apps for Education
Provide Vendor with Domain Name, Domain Email Address, Non-Domain Email Address

Setup and Deployment

Planning - Not unique to just Chromebooks would be similar questions if working with iPads, Windows, Mac OS.

Who is involved in the setup? Tech, Students, Teachers, Administrators, Anybody
Where will devices be delivered?
Where will devices be setup?
Where are devices going?
Where and How will devices be distributed?

Cart, Classroom Set, Teacher, Lab, 1:1

Where and How will devices be Charged?

Cart, Classroom Set, Teacher, Lab, 1:1

Desk type?
Printing - Is it necessary? Who? Where?
Who will be using devices? (Shared or 1 user per device)

Staging

Unboxing

Separate Chargers from Chromebooks
Boxes

Reasons to Save
Reasons to Discard

Labelling/Inventory

Admin Console uses Serial Number
May want Internal System

Cart Setup

Running cables for AC Adapters
Lock or Unlock

Cases/Covers
USB Ethernet Dongle vs Wifi
Enrolling Devices

Enrollment

https://support.google.com/chrome/a/answer/1360534?hl=en

Licenses: Buffer

New or freshly restored device

Enrollment Demo

- Ctrl+Alt+E

- Login with GAFE Domain Admin user

- Device enrolls to the root of the domain

Enrollment issues

time(ntp)
firewall/filter

Management

admin.google.com
Device Management > Chrome > Devices
Organizational Unit organizational logic

- Separate OU for devices or combined with users

- OU structure examples

Device Management > Chrome > Devices

Device enrolls to the root of the domain

- Create OU

- Move device to OU

- Misplaced device

Device Management > Chrome > Advanced Settings

User Settings

User settings apply to the Chrome browser on other devices
Enrollment Controls
Pre-Installed Apps and Extensions
URL Blocking
Managed bookmarks
Google Translate

Device Settings

Cloud Print

- Cloud Print Service - https://support.google.com/a/answer/3179170?hl=en

- Cloud Print User/Group Sharing

- Randomly scatter auto-updates over

Shipments

Deprecated

Network

For Users vs For Devices
For Devices allows Wi-Fi and Ethernet
For Users allows Certificates(802.1x), VPN, Wi-Fi, Ethernet

Public Session and Single App Kiosk Settings

Applied to device
No sign in required

Public Session Kiosk

https://support.google.com/chrome/a/answer/3017014?hl=en

One policy per OU
Allows user settings to apply to a device
Can be configured to allow protected assessment - https://support.google.com/chrome/a/answer/3273084?hl=en