Harassment by patients policy statement

YOUR COMMITMENT TO US


Please treat our staff with the respect you expect from us. Harassment of our dental team will not be tolerated


Action may be taken by the practice owner against patients who harass the dental team. You may be de-registered from the practice


Harassment includes but is not limited to violence or abuse, together with using offensive language


OUR COMMITMENT TO YOU

Our aim is for patients to be pleased with their experience of our service


We take complaints very seriously in this practice


Please refer to our complaints procedure if you wish to make a complaint



Barbara Castle Dental Practice

Reviewed 10/12/16

Next Review Date: 10/12/17 ___________

Date :___________