The purpose of this handbook is to provide families with information regarding the services, policies, procedures and regulations of the Floyd County Head Start Birth to Five program.
Please keep this guide in a convenient, safe place so you can refer to it throughout the program year. After reviewing this information, if you have any questions or concerns, please speak with your child’s teacher, Family Services, or the Site Supervisor.
The information contained in this handbook may be modified by changes in federal, state or local regulations.
IMPORTANT INFORMATION & DATES
Your Child's Teachers:_______________________________&_______________________________
Your Child's
Classroom Location: _________________RM#________/______________________
(Site & Room Number) (Phone number)
Your Child's
Bus #____________& Driver: ____________________________________________
Attendance Line:
If Your child will be absent or late to school, text 812-202-7157 (with child’s name & reason for absence the morning of the absence)
If you have questions …
Director: Tara Wright 812∙271-4140 Ext. 1010
Education Manager: Donna Minton 812∙271-4140 Ext. 1012
Education Mentor/Coach: Cassie Stout 812-948-6981 Ext. 1217
Education Site Supervisors: Kezia Hodge 812-948-6981 Ext. 1215
Shawntel Hyde 812-948-6981 Ext. 1210
Early Head Start Education Mentor/Coach: Jennifer Griffin 812-948-6981 Ext. 1113
EHS Education Site Supervisor: Heather Walters 812-948-6981 Ext. 1114
Disabilities & Transition Coordinator: Linda Wuertz 812-271-4140 Ext. 1002
Family Intervention Specialist: Amanda Roberts 812-271-4140 Ext. 1003
Family Services Manager: Alex Stotts 812∙271-4140 Ext. 1009
Family Services Supervisor: Pam Bayer 812-948-6981 Ext. 1112
Health/Nutrition: Christy Hampton: 812∙271-4140 Ext. 1008
Health Supervisor/School Nurse: Tiffany Stumler, RN 812-948-6981 ext 1104
Safety Compliance Manager: Eric Bradshaw: 812∙271-4140 Ext. 1001
Locations: Administrative Offices CA-ELC Site
700 Pearl Street 1111 Pearl Street
New Albany, IN 47150 New Albany, IN 47150
Phone: 812-271-4104
FCCAA Governing Board is legally responsible for the Floyd County Head Start Birth to Five program. For information on how to contact the Board please call the Director at 812∙271-4140 Ext. 1010
Visit our Facebook page @ Floyd County Head Start Birth to Five
Visit our website @ www.fchsbirth2five.com
Table of Contents
Important phone numbers & Dates 2
Table of Contents 3
Mission Statement 7
Parent CALENDAR 8
SECTION (1) Parent Rights & Responsibilities 9
Parent Rights 9
Parent Responsibilities 9
SECTION (2) Information to Parents—State Bureau of Licensing 10
SECTION (3) General Policies & Procedures 10
Emergency Evacuations 10
Inclement Weather and Program Closings 10
Statement of Confidentiality 11
Cell Phone Usage Prohibited 11
Release of Confidential Information 11
Parent Concerns 11
SECTION (4) Family Services 12
Family Services 12
Parent/Family Engagement 12
Parenting Curriculum 13
Home Based Family Services 13
SECTION (5) Center & Classroom Operations 13
General Transition Plan 13
Child Phase-In (If starts after the 1st day of school) 14
Classrooms 14
Positive Discipline and Guidance Policy for Children 14
Unacceptable Discipline Methods 15
Developmental and Social Emotional Screenings 16
Services for Children with Special Needs 16
Short- and Long-Term Exclusion 16
Child Guidance and Behavior Management 16
Decision to Exclude 17
Approval for Exclusions 17
Schedule of Exclusion 17
Reporting Suspected Child Abuse and Neglect 18
Parent Communication 18
Definitions of Abuse & Neglect 18
Field Trips 19
Naptime 19
Allergies and Diet Restrictions 19
Building for the Future 23
Meal Times 23
Outside Food 23
USDA Nondiscrimination Statement 23
Holidays and Celebrations 24
Bathroom & Toileting 24
What to Send to School with Your Child 25
Appropriate Clothing 25
Child Safety: Jewelry 26
Outside Time 26
In-Kind Break Down 26
Safety Drills 27
SECTION (6) Attendance, Arrival & Departure 27
Attendance 27
Attendance Policy 27
Chronic Absenteeism Policy 28
Arrival & Departure 28
Emergency Contact Information 28
Release of Child 29
Child Release Contingency Procedures 29
Bus Codes for Parents 30
School Bus Danger Zone 31
SECTION (7) Health & Safety 32
Health Requirements 32
Requirements to Attend the Center 32
Notifying & Following Up with Families 33
Immunizations-Special Cases 33
Requirements for Preventive Care, Screenings and Immunizations 33
Immunization for Birth to Five 34
Illness Policy 37
Symptoms 37
Expectations for Parents 40
Medication Policy 40
Obtaining Necessary Authorization 40
Medication Administration Files 40
Medication Procedures 41
Authorization for Emergency Medical or Dental Treatment 41
Emergency Procedure 41
Accident Procedure 42
SECTION (8) Community Resources 42
Alcohol & Drug Abuse 42
Child Care Services 43
Counseling 43
Consumer Debt & Tax Preparation 45
Developmental Services 45
Education 45
Employment & Training 46
Family Support Services 47
Food Pantry 47
Furniture, Household Items, & Clothing 48
Health Care 49
Homeownership 50
Housing and Shelter 50
Legal Services 51
Maternity & Baby Supplies 52
Parenting Classes 52
Respite Services 53
Resources 53
Social Services 54
Support Groups 54
Translators 55
Transportation 55
Trustees Office 55
Utility Assistance 55
Victims of Violence 56
Vision and Hearing 56
Youth Services 57
OUR MISSION STATEMENT:
Bringing staff, community, and families together to promote
education, wellness, and self-sufficiency.
Who We Are:Floyd County Head Start Birth to Five is a federally funded program that provides free education and comprehensive services to children birth to five, their families, and to expecting mothers. If your child is younger than 5 on August 1, and you meet the income guidelines, your child can attend! Because we are federally funded the families we serve must have a yearly income that is below or meets the income guidelines set forth by the Government.
Who We Serve:
We serve children who live in, or have a babysitter in the New Albany Floyd County area. We welcome all children, including those with Special Needs. We also offer Translation Services for children and families who are learning English because we believe in the long-term value of retaining one’s home language as they are learning a second language.
What We Do:
We have school Monday through Thursday, or by weekly Home Visits. During these hours the children are involved in many aspects of learning including:
Floyd County Head Start Birth to Five
Parent Calendar 2023-2024
EHS (Infant-3yrs.) children will attend Monday-Thursday 8:00am-4:00pm
Head Start (3-5yrs.) children will attend Monday-Thursday 8:00am-3:00pm
Visit our website @ www.fchsbirth2five.com
Monday, July 31st EHS & HS Students 1st Day of School
Monday, September 4 No School, Labor Day
October 2-13 No School, Fall Break
Friday, November 3 Parent Teacher Conferences
Sunday, November 5 Time Change (back 1 hour)
Wed – Fri, November 22-24 No School, Thanksgiving Break
Dec. 20-Jan. 2 No School, Winter Break
Wednesday, Jan. 3 Children Return to School
Monday, Jan. 15 No School, MLK Day
Sunday, March 10 Time Change (forward 1 hour)
Mar. 18-29 HS ONLY No School, Spring Break
Mar. 25-29 EHS No School, Spring Break
Friday, April 26 Parent Teacher Conferences
Monday, May 27 No School, Memorial Day
Thursday, May 30 HS Students Last Day
Wednesday, June 19 No School, Juneteenth Day
Tuesday, July 2 Last Day of EHS
Thursday, July 4 No School, Independence Day
Parent Rights
My rights as a parent or guardian in the program include:
Parent Responsibilities
My responsibilities as a parent/guardian in the Floyd County Head Start Birth to Five program include:
Emergency Evacuations
In the event of an emergency that requires an evacuation of your child’s location, please review the following. Children’s Early Learning Center: Early Head Start children will evacuate to the Hope Southern Indiana 1200 Bono Road.
Children’s Early Learning Center: Head Start children will evacuate to Griffin Recreation Center 1140 Griffin Street.
Inclement Weather and Program Closings
Decisions regarding center delayed openings or closures (early dismissals) will be made by the Director, based on the situation. An automated text message will be sent when emergency situations arise therefore, Families need to ensure that the centers have all updated information, especially phone numbers. For the safety of your children, sometimes it is necessary, due to inclement weather conditions, to release the children early from their classes. It is your responsibility, as the parent, to make sure that there is someone at home to get your child off the bus. You must make sure that this person is on the release form. Please know that the safety of your children is our first concern. If the weather is questionable and you are not sure, please feel free to contact us at 812-271-4140.
Below are the following options that we have implemented if we have delays due to inclement weather.
While we will make our best effort to provide as many hours of service as possible, the safety of children and faculty is our top priority.
Statement of Confidentiality
All files and information recorded in Floyd County Head Start Birth to Five regarding children and families in the program are kept strictly confidential. Staff members are the only people who have access to these files, including Family Services, Classroom Teachers, and other staff and consultants as needed (e.g. in the case of a specific health concern). Access to files is on a “Need to Know Basis”; only staff members that are involved with your child and family will have access to the records.
Cell Phone Usage Prohibited
Cell Phone usage at school is not permitted. In recognizing the privacy of others, photos and video recordings are strictly prohibited.
Release of Confidential Information
Our program will not release information from a child’s record or file without the consent of a parent/guardian. If the program receives a request for information on your child and/or our program would like to obtain information from an outside entity we will request that the parent/guardian sign a consent form that includes what kind of information we would like to release/receive and to/from whom. Parents/guardians have the right not to sign this release consent form.
All Floyd County Head Start Birth to Five centers/programs are licensed by the Indiana Child Care Licensing office; therefore, all child/family information is available to them without parental consent and prior notification.
Parent Concerns
Floyd County Head Start Birth to Five deeply values feedback from parents/guardians. The following is a process that we encourage parents/guardians to follow to ensure that concerns are heard and adequately addressed. Attention to confidentiality of all parties involved will be met throughout the steps of the following procedure, and the resolutions for grievances will be reached within a reasonable time frame.
Documentation: Whenever this procedure is implemented, each step will be documented clearly and thoroughly, for example through Policy Council minutes.
Family Services provides support for parents to be effective in their role as their child’s first and most important teacher. The purpose of Family Services and Parent Engagement is to ensure that parents are connected, confident and capable of supporting their child’s development and school readiness. Our goal is to help families become self-sufficient and empower them to actively engage their child’s learning and individual aspirations.
Family Services Staff
Each family is assigned a Family Advocate or Home Visitor. This role connects the program and your family through supporting your family’s development, well-being, core values, and aspirations in this season of life. Family Services staff can, with the family’s collaboration, provide helpful resources and information, be a supportive voice in difficulties, visit your home to discuss your strengths or challenges, and check in with you periodically as needed by each individual family. An assessment is completed at enrollment that indicates areas of strength and challenge for each family. Family Services can support families through developing a plan, discussing goals, offering resources, and providing other means of empowerment to reach Family self-sufficiency. Family Services Advocates and Home Visitors can be great partners as you navigate through life’s questions, obstacles, and dreams, and are a safe place to discuss any concerns. Your Family Service worker will coordinate care with other Head Start areas and local community agencies to promote the most effective, unified approach possible for flourishing in your unique situation.
Parent & Family Engagement
Floyd County Head Start Birth to Five offers a variety of ways for our parents and families to engage in their child’s education.
Parenting Curriculum
Positive Solutions for Families is a family education curriculum that tackles everyday family issues and presents helpful ideas to practice with your child. Workshops are discussion-based and integrate role play, video, and opportunities to share experiences. Parents and guardians will receive invitations to parenting workshops giving the time, place, topic, and information will be posted on our social media. We will conduct surveys to gain ideas and feedback from the workshops to plan future topics and formats that interest our parents most!
Home Based Family Services
Families enrolled with our Home Visiting program will be assigned a Home Visitor allowing additional opportunities to engage in our Birth to Five program, including regular events to connect with other families onsite. Home Visits will be covered in an initial agreement communicating expectations, safety guidelines, and other policies. The Home Visitor is a vital connection for the family, offering Family development support, Health Assistance, and facilitation of the Home-Based Curriculum.
General Transition Plan
Plan identifies various facets of transition and establishes goals and methods to assist children, families, and staff in making smooth transitions.
Child Transition (If starting after the 1st day of school)
The Transition Plan is an individualized plan based on the child and family needs. Parents/guardians and the of newly enrolled child will be provided an opportunity to visit the center.
Classrooms
Our classrooms are set up in learning centers to provide a balanced daily program of child initiated and adult directed activities, including individual and small group activities. We utilize the Creative Curriculum and the Desired Results Developmental Profile (DRDP) Assessment to monitor children’s individual progress. Parents will also receive reminders and updates about their child’s classroom through Child Plus, Facebook classroom page and newsletters. Education staff are required to complete two (2) Home visits and two (2) Parent Teacher Conferences per program year.
Positive Discipline and Guidance Policy for Children
The Floyd County Head Start Birth to Five program uses an approach of discipline and guidance that emphasizes respect for each child; developmentally appropriate expectations of children’s behavior; and the use of positive discipline and guidance strategies.
Our staff members strive to create a relaxed, positive environment that enables children to explore and experiment while remaining safe and feeling well-supported. Through positive guidance strategies and modeling social skills, staff help children learn pro-social behaviors, build confidence and self-esteem, and develop greater respect for others’ rights and feelings, as well as a sense that they are respected.
Discipline concerns are handled by staff in a way that encourages children to solve problems and develop a sense of inner self-control. Children are given authentic choices and the opportunity to be an active part of decision-making in their environment, thus fostering personal responsibility. Staff help children to understand the reasons for rules and limits and to feel good about the choices they make.
Our staff will use a variety of strategies for positive discipline and guidance in the classroom, including the following:
Some of the above strategies adapted from the Creative Curriculum® (Teaching Strategies, Inc.).
Time away from an activity can allow a child the chance to cool off and regain control; however, this strategy is used only rarely, for very objectionable, out-of-control or repeated antisocial behavior.
Unacceptable Discipline Methods
The following methods are prohibited by staff at all times, under any circumstances:
We will also refrain from discussing a child’s challenging behavior in front of the child whenever possible, and will never do so in front of other children or families.
Use of any inappropriate child discipline methods by faculty or volunteers will be grounds for immediate disciplinary action.
If you would like additional information about using positive discipline and guidance strategies in the home, please speak to your child’s teacher, your Family Advocate, Mentor Coach, and Family Intervention Specialist to provide additional resources in this important area.
Developmental and Social Emotional Screenings
Floyd County Head Start Birth to Five strives to meet the individual needs of all children in the program. To determine each child’ needs the program conducts screenings within the first 45 days of school to assess children’s developmental, behavioral, and language development. We utilize the Brigance screening tool for all children birth to age 5.
* Brigance Floyd County Head Start Birth to Five Screen: Each child will be administered the Brigance within 45 days of entering Floyd County Head Start Birth to Five. The Brigance measures several areas of development, such as language and fine/gross motor skills, as well as, social and self-help skills. This screening will be administered during the school day by your child’s teacher. The Brigance will be administered in your child’s primary language through a short series of game-like activities using blocks, picture cards, and drawing. The results will be shared with every parent/guardian during the first parent teacher conference and a discussion of whether further intervention and support is recommended.
Services for Children with Special Needs
Under Public Law 99-457, local schools are required to provide special education services to children ages 3, 4, and 5 with a disability. If children in Floyd County Head Start Birth to Five have certain disabilities which call for more specialized attention, Floyd County Head Start Birth to Five works with the families and First Step (Birth to 3) or New Albany Floyd County School System (3-5) to assure that each child receives the special service he/she needs. All children entering Floyd County Head Start Birth to Five receive screenings (i.e., developmental, speech, vision, and hearing) which help us identify any concern for more in-depth evaluations. Screening results will be discussed with parents and if we feel additional testing is warranted and parents agree a referral will be made to either First Steps (Birth to 3) or the Pre-school Special Education Coordinator at New Albany Floyd County Schools.
Short- and Long-Term Exclusion
We will never exclude any enrolled child from program participation on the basis of health care, , provided that we can accommodate those needs (i.e. through reasonable modifications or auxiliary aids) without either fundamentally altering the program or posing a significant health or safety risk to the child or to anyone in contact with him/her.
A child’s enrollment in the program may also be terminated because of continual or extreme violation of the parent responsibilities listed in this Parent Handbook.
Child Guidance and Behavior Management
Decision to Exclude
Parental actions that may require exclusion of the child for behavior and health concerns include the following:
Approval for Exclusions
1. The Health Manager and/or the Family Intervention Specialist will be the primary decision-maker on all issues related to short-term exclusion as well as long-term medical, mental health and/or disabilities accommodation, conferring with the Education Manager and other leadership team members.
2. The Health Manager and/or the Family Intervention Specialist will also provide all staff with appropriate training and support to enable them to understand and implement this policy.
3. The Director will be aware of all issues related to short-term exclusion of children.
Schedule of Exclusion
If the above or other remedial actions above have not been successful, the child’s parent/guardian will be advised verbally and in writing about the child’s or parent’s /guardian’s behavior warranting temporary exclusion. In this instance, we will consider alternative means of serving this child and family such as a shortened day option. During this temporary exclusion period, the Floyd County Head Start Birth to Five staff will work with special education and mental health service providers and in partnership with the family, to identify behavioral supports that could allow the child to re-enter and participate successfully in center-based option.
1. The parent/guardian will be informed regarding the length of the exclusion period.
Only in special circumstances, when the Family Intervention Specialist, Early Intervention, and Transition Coordinator recommends that the child receive services from a more intensive program than Floyd County Head Start Birth to Five, will the child be transitioned to an appropriate program.
A child WILL NOT be excluded from the program without receiving adequate support from Floyd County Head Start Birth to Five program, or if the child’s parent/guardian:
Reporting Suspected Child Abuse and Neglect
Our staff is responsible for the health and welfare of all children participating in the program, and as such are mandatory reporters of any suspected child abuse or neglect.
If necessary Floyd County Head Start Birth to Five staff will provide the following information to the appropriate state Child Protective Services (CPS) office on the child:
* If an allegation of child abuse and/or neglect is substantiated against any Floyd County Head Start Birth to Five staff member, his/her employment will immediately be terminated.
Parent Communication
The decision to notify parents that a report was made to the Department of Child Services will be determined on a case by case basis. If, after an investigation, a determination is made that corrective action is necessary to protect the child, Floyd County Head Start Birth to Five will carry out the Division's recommendation for corrective action.
In addition, staff shall advise parents of any unusual incident that occurred at the center and that might indicate possible abuse and/or neglect involving the child, such as unusual sexual activity; violent or destructive behavior; withdrawal or passivity; or significant changes in the child's personality, behavior or habits. Such notification shall be made on the same day on which the incident occurred, and documentation of the incident and of parent notification kept on file.
Definitions of Abuse & Neglect
Child abuse (including sexual abuse) and neglect are specifically defined by applicable state law. Our state law defines abuse and neglect as follows:
1. PHYSICAL ABUSE. Abused child means a child under the age of 18 years whose parent, guardian, or other person having his custody and control:
Field Trips
Teachers are required to plan educational field trips to help with children’s language, social, and cultural development. A signed permission form is required for each field trip and can only be signed by the parent or guardian. Floyd County Head Start Birth to Five will pay for children enrolled in the program. Parents are welcome to attend and must pay for each adult or additional sibling. Children who do not have a signed permission form will not be able to go on their field trip.
Early Head Start children will be offered opportunities for in-house field trips throughout the year. A signed permission is required for each opportunity and it can only be signed by the Parent/Guardian.
Naptime
Children enrolled in the Full Day program will have a rest time daily. Parents will be responsible to provide a small blanket for their child’s use. Blankets will be brought in on Monday and taken home on Thursday to be washed. Each child’s blanket will be kept in their assigned cubby when not in use. Each classroom will have an area to allow for any child who needs to nap outside of the scheduled rest time. Pillows will not be used during nap.
Children enrolled in Early Head Start will be permitted to nap as needed by the individual child. All infants will be placed on their backs in cribs for sleeping.
Allergies and Diet Restrictions
Parents/guardians must notify the center in writing of any allergies or other medical conditions at enrollment, or as the parent becomes aware of them. Any special diet requiring food substitutions at the center must be documented in writing by the child’s doctor and/or parent. The Health Manager and School Nurse are available to work with the parent of any child who has special dietary requirements. We strive to ensure that all children in the program are well nourished and substitutions are nutritionally equivalent. Special forms are required to provide a diet modification.
Meal Modification Procedures
Requests
To request a meal modification, a child’s parent or guardian shall submit the below information to: Christy Hampton, Health Manager champton@fcheadstart.com
For a request related to a medical special dietary need, submit a medical statement to the Health Manager that includes:
The medical statement must be signed by licensed physician, physician’s assistant or nurse practitioner. (Form can be obtained from the Health Office)
For a request related to a special dietary need that is not medical, submit the following information to the Health Manager, signed by a parent:
(Form can be obtained in the Health Office)
Updates to an existing accommodation require a new request.
Determinations
All requests for reasonable accommodations that relate to a disability will be approved as required by USDA regulation. Prior to denying any request related to a disability, the request will be reviewed by the Indiana Department of Education and United States Department of Agriculture’s Regional Civil Rights Director.
While requests that are unrelated to a disability are not required to be accommodated, our institution will consider them on a case by case basis to provide accommodations to the best of our ability.
A prompt written final decision will be provided to the child’s parent or guardian.
Grievances
A child’s parent or guardian may submit a written complaint with any supporting documentation for consideration to: Tara Wright, twright@fcheadstart.com
A meeting will be scheduled with the complainant to discuss the complaint and possible resolutions. Following the meeting, a written decision will be rendered with an explanation of the position of our institution.
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
(2) Fax: (202) 690-7442; or
(3) Email: program.intake@usda.gov.
This institution is an equal opportunity provider.
Building for the Future with CACFP
Meals--CACFP homes and centers follow meal requirements established by USDA.
Breakfast | Lunch or Supper | Snacks (Two of the FIVE) |
Fluid Milk Fruit or Vegetable Grains or Bread Meat/Meat Alternate | Fluid Milk Meat or meat alternate Grains or bread Vegetable Fruit | Milk Meat or meat alternate Grains or bread Fruit Vegetable |
Participating Facilities--Many different homes and centers operate CACFP and share the common goal of bringing nutritious meals and snacks to participants. Participating facilities include:
Centers, Head Start programs, and some for-profit centers.
School-age children and youth.
Eligibility--State agencies reimburse facilities that offer non-residential day care to the following children:
Contact Information--If you have questions about CACFP, please contact one of the following:
Sponsoring Organization/Center Indiana Department of Education
Sponsoring Organization/Center Floyd County Head Start: Birth to Five 1111 Pearl Street New Albany, IN 47150 Health Manager 812-271-4140 | CACFP Staff School & Community Nutrition Indiana Government Center North, 9th floor 100 N Senate AveIndianapolis IN 46204 800-537-1142 or 317-232-0850C |
The USDA is an equal opportunity provider and employer.
Meal Times
Modified family style meal service is used in the Floyd County Head Start Birth to Five program. When children are able to hold utensils, they will serve one menu item from a bowl, platter, basket, and/or pitcher provided. The children are encouraged to taste all foods, but they are never forced to eat anything they do not want. One goal of the program is to introduce the children to a wide variety of foods.
Teachers and guests in the classroom will serve themselves in the same manner. Teachers will sit with the children during meal times, model appropriate eating behavior, and initiate conversations, similar to a home setting. Teachers will also use this time for learning so that nutrition education is incorporated into the routine of meals.
The menus for the program are designed by a Nutritionist. She insures that the meals are nutritious, attractive and tasty at the same time providing 1/3 to 2/3 of the Recommended Daily Allowance for nutrients for preschoolers. The menus follow the guidelines for CACFP (Child and Adult Food Program) and are based on the child’s age and development.
Necessary adaptations will be made for any children with special needs. If a child arrives late to the center and is hungry they will be offered a nutritious breakfast or snack if it is within 30 minutes of scheduled lunch time. Parents and other family members are encouraged to volunteer in the classroom and participate in meal times!
Outside Food
According to our state Child Care Licensing office, all food consumed by children under the supervision of the childcare center must be provided by the center. No food or drinks are allowed to be brought into the center at any time, including celebrations.
USDA Nondiscrimination Statement
Full Nondiscrimination Statement
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
This institution is an equal opportunity provider.
Holidays and Celebrations
The Floyd County Head Start Birth to Five program is interested in facilitating meaningful experiences for children; therefore, we do not emphasize specific holiday celebrations or themed activities. Children will be encouraged to share meaningful experiences from their own family traditions with the class. Conversations about the diversity of cultures will be encouraged and included as part of our inclusive curriculum and program.
Children's birthdays are acknowledged in various ways in our classrooms. We want all children to feel special when celebrating birthdays, we prefer to keep the celebration simple, but special for your child. Parents/guardians are welcome to celebrate by doing a special classroom activity with the children in honor of their child’s birthday. We do not participate in handing out Birthday invitations.
In keeping with our Nutrition Policy, we do not allow families to bring any food or treats into the center to celebrate birthdays or holidays.
A special program will be held at the end of the school year to celebrate the children’s growth and development, as they transition into Kindergarten.
Bathroom & Toileting
As a component of our comprehensive early childhood program for children, we work with children who are in the process of becoming toilet-trained. Classroom Teachers will be available to assist your child in the Floyd County Head Start Birth to Five program and will support your child in learning to use the toilet.
Faculty members are required to wash their hands with soap and water after each toileting, and to assist children with hand-washing, using soap and water.
The following procedures are implemented in the center-based program to ensure sanitary conditions.
What to Send to School with Your Child
Appropriate Clothing
In our Floyd County Head Start Birth to Five program, children are involved in active play every day – both inside and outside. It is important that children come to school dressed appropriately. This includes:
Jacket when needed Coat, mittens, hat in winter
All extra clothing must be labeled with the child’s name or initials with a permanent marker.
Please ensure that you send in a new set of extra clothing the next day when soiled clothing has been sent home.
Child Safety: Jewelry
We ask that you do not send your child to school wearing jewelry—including teething necklaces, pacifier ties, rings and necklaces as these items can get caught in equipment when children play, increasing the risk of injury. Thank you for your understanding.
The center is not responsible for loss or damage of clothes and/or jewelry.
If you need assistance with clothing resources, please contact Family Services.
Outside Time
Your child will participate in outdoor activities daily, as the weather permits. We follow The Office of Head Start and the Indiana Child Care Licensing regulations concerning outdoor play. When inclement weather occurs, teachers have alternate activities on their weekly lesson plans. Our program policy is that if your child is well enough to attend school, they are well enough to go outside in a safe and supervised environment.
In-Kind Break Down
In-kind Break Down, Simple Math to Help Our Class!
Each Floyd County Head Start Birth to Five classroom needs 35,291.87 per school year to run! Wow, that’s a lot of money!!!
But, let’s break it down into an easier number.
35,291.87 divided by 9 months= 3,921.32 per month (still a large number)
Let’s make it smaller!
There are 20 children in a classroom
3,921.32 divided by 20 children= about 196.07 a child per month.
Well, how is each child supposed to come up with that?
Each hour you volunteer is worth 17.20
How do you volunteer?
Homework Packets are 15 minutes each day, which comes out to at least 3 hours a month.
Bird Sheets are worth 3 hours a month and you can do more than 1 a month.
Taking items home from Teachers to cut and color, and Parent Surveys are worth 15 minutes.
Classroom Volunteers, Field Trip Volunteers, Parent Meetings, Family Fun Nights, are worth the amount of time of that event.
Now how does that add up?
196.07 divided by 17.20= 11.40 hours per child per month.
That means that if each child/family in the classroom went above and beyond and donated 2 ½ hours a week, our classes would raise over
$30,960.00
Now that’s a great math activity and a great way to support our FLOYD COUNTY HEAD START BIRTH TO FIVE SCHOOL FAMILY!
Can we count on you?
Safety Drills
As required by the Federal Performance Standards and state Child Care Licensing, the centers will hold monthly fire drills and post evacuation plans in all classrooms. During the fire drills, staff will lead children to a safe area outside of the building. Please do not be alarmed if a fire drill occurs while you are in the school building, simply follow the direction of the staff. Tornado and Intruder drills are also conducted at different intervals throughout the school year.
Attendance
Parents need to ensure that their child attends and arrives to the center every day on time. Children who attend our program daily and on time experience better outcomes than those children who attend sporadically. Family Advocates monitor attendance every day. Please contact the center as early as possible if your child will be absent or late that day. If a child’s attendance is sporadic or there are three (3) consecutive unexcused absences, Family Services will meet with the parent/guardian to discuss if an applicable Attendance Support Plan will be put in place to address the issue. If after a period of time there is no improvement it may be determined that the current program option does not meet the needs of the family. If your child is riding a bus make sure you and your child are ready and waiting when the school bus arrives.
We maintain a waiting list of children and families who would like to participate in the program but cannot due to the limited number of available slots. Additionally, Floyd County Head Start Birth to Five Program Performance Standards require us to maintain a monthly average daily attendance of 85% or more.
Communicating Absences
If your child will be absent or late to school you must text us your child’s name and reason for absence at (812) 202-7157. Please text or call as early as possible. If you do not use the Attendance text line for absences a call must be made to the Family Advocate at (812) 948-6981. We are required to contact the family 1 hour after the school day begins for all unexpected absences to ensure your child is safe.
Consecutive Absences
If a child is absent consecutive days and their Family Advocate has not been contacted, we will on DAY 2 of Unexpected Absence attempt to call family directly & proceed in calling all Emergency Contacts of the family to communicate with family. On DAY 3 of Unexpected Absence the Advocate performs pop in Home Visit to check on the family. Chronic absenteeism may result in the child’s slot being considered an enrollment vacancy.
Chronic Absenteeism Policy
Family Advocates will review all attendance monthly to monitor chronic absenteeism and tardiness. Children with attendance rates below 85% will be noted and the advocate will reach out to the parent to support attendance improvement for the child. The Advocate will share Info about the importance of Timely Attendance, Help determine the Root Cause of Absenteeism, Provide Resources/ support with a follow-up plan and a Deadline (Not to exceed the end of second month) for improvement with Consequence of Drop/Waiting until attendance requirement can be satisfied.
Arrival & Departure
Bus Pick-Up | Arrival | Late Arrival | Dismissal | Bus Drop-Off | Early Pick-Up | |
EARLY HEAD START | N/A | 7:50-8:05 State Street | Pearl Street after 8:15 | 3:50-4:05 State Street | N/A | Before 3:30 Pearl Street |
HEAD START | 7:15-8:00 | 7:50-8:05 State Street | Pearl Street after 8:15 | 2:50-3:05 State Street | 3:00-3:45 | Before 2:30 Pearl Street |
Please note no admittance prior to 10 minutes before class start time, the building will not open until then.
To ensure your child’s safety,
Late Arrival
IF a child arrives at school after 8:15 the Pearl Street door must be used. The parent will sign in the child, stay with the child as they eat breakfast, and then take their child to their classroom,.
Emergency Contact Information
Parents/guardians must ensure that their file/data/information is kept current at all times:
Release of Child
Our program is deeply committed to the safety of the children we serve. The following will be strictly enforced.
Child Release Contingency Procedures
Late Pickups
In the event that a child is not picked up by an authorized person or at the appropriate time the Floyd County Head Start Birth to Five program will adhere to the following procedures:
We thank you for your cooperation in this matter, and we know you understand that for the safety and well-being of your children it is essential that children are picked up on time by authorized persons and that a responsible adult is available to receive the children from the center. At no time will faculty hold the child responsible for the situation or discuss the issue with the child.
Bus Codes for Parents
In order to transport your child to and from the centers safely and on time, it is necessary that everyone cooperates and follows the procedures listed below.
PLEASE NOTE: UNDER NO CIRCUMSTANCES WILL WE LEAVE YOUR CHILD WITH ANYONE OTHER THAN YOU OR PERSONS ON THE RELEASE FORM. THIS POLICY IS FOR THE PROTECTION OF YOUR CHILD. THIS ALSO APPLIES WHEN PICKING UP YOUR CHILD AT SCHOOL. ALWAYS HAVE AT LEAST THREE (3) PEOPLE (NAME, ADDRESS, PHONE NUMBER) ON THE RELEASE. WE REQUIRE PHOTO ID IF A PERSON IS UNKNOWN TO THE DRIVER/MONITOR.
We are pleased to be able to provide transportation to children and families. However, these procedures must be followed in order to receive these services.
If you have any questions, call the Safety Compliance Manager at 812-271-4140 ext. 1001
School Bus Danger Zone
Know the Danger Zones
* Every child must know the DANGER ZONES around the school bus.
* Children should never enter the DANGER ZONE unless the driver has given them permission.
* If a child can touch the bus, he or she is too close.
* If a child must cross the street, know all the rules to cross safely.
* The 10 Giant Step rule is a good measurement for children to identify the DANGER ZONE around the school bus, particularly when crossing in front of the bus.
* When near a bus, the children must have the attention of the school bus driver.
* Children should never play around or near school bus vehicles.
* When leaving the bus, children must walk directly home.
The Danger Zone is the area on all sides of the bus where children are in the most danger of being hit. Children should stay ten feet away from the bus (or as far away as they can) and never go behind the bus. Take five (5) giant steps in front of the bus before crossing, so they can be seen by the driver.
Health Requirements
Floyd County Head Start Birth to Five works with families to ensure that each child is up-to-date on all preventive medical procedures, including doctor’s visits, immunizations, and screenings. Please see the following pages for specific health requirements, per Head Start performance standards and state licensing
Requirements to Attend the Center
In our center-based program, children must be current on certain health requirements to attend and participate:
Our first priority is to support families to meet these requirements. New children must have a Physical completed that is dated in the past year and all necessary immunizations that are required by state licensing before they can start to attend the center. Returning children must complete their annual physical within thirty days of the expiration date of their current physical. Returning children can be temporarily excluded from the center if this is not completed. This is a state licensing requirement and no exceptions will be made.
Notifying & Following Up with Families
Our staff will communicate and follow up with your family to ensure that their health requirements are met, including the following steps as needed:
Parents/guardians must provide copies of health documentation to the Head Start Health Office.
Immunizations-Special Cases
In the case where immunizations are not recommended for a child for medical and/or religious reasons, the guardian must submit the following to the Floyd County Head Start Birth to Five program:
*For health reasons: a written statement from a health care provider attesting to the reason the immunization is medically contraindicated; and the specific time period that the immunization is medically not recommended.
*Religious/Parent Objection: Parent/guardian must submit a signed written statement to the Floyd County Head Start Birth to Five program explaining how the immunization conflicts with the child’s exercise of bona fide religious tenets or practices. A form will be provided to the parent by the Health Manager to be completed by the parent and physician.
Requirements for Preventive Care, Screenings and Immunizations
The following chart shows the health requirements for children before and after their enrollment in the Floyd County Head Start Birth to Five program. These requirements are based upon the Federal Early Periodic Screening, Diagnosis and Testing (EPSDT) guidelines and the state Child Care Licensing requirements.
| At Enrollment | After Enrollment |
Physical Exam | Required. See Chart A on the following pages for specific requirements. | Annually or as appropriate for child’s age and health history |
Immunizations | Required. See Chart B on the following pages for specific requirements. | Updated as appropriate for child’s age and health history. |
Hemoglobin/HCT | A requirement for all Head Start children. Most current lab results. | As medically indicated or with a history of iron deficiency anemia |
Lead | A requirement for all Head Start children. Most current lab results. | As medically indicated (abnormal results) |
Dental | Required, within 30 days of enrollment | One dental exam and one cleaning/fluoride annually; documentation of follow-up treatment, as indicated. |
Vision/Hearing | Completed by child’s physician with updated physical, or by Head Start after enrollment | Annually by Head Start |
The charts on the following pages show the requirements for children in our Head Start Birth to Five program.
Chart A-
Here is a guide of when your child should be visiting their primary doctor for a well-child visit:
Contact the Health Office with help on determining when your child will be due for their next exam and more information on what to expect at your child’s next visit.
Chart B- Immunization for Birth to Five
Illness Policy
Symptoms
The following are symptoms that, if children display, they must be temporarily excluded from participation in the program:
If your child is excluded from participation of the program for one of these symptoms, the child may return when symptom free for 24 hours without medications unless a doctor’s note is required.
If the Health Manager determines that the illness of a child is contagious or communicable, we will inform all parents within 24 hours that a child has a communicable disease, specifying its nature of illness, symptoms, and how transmitted.
Medical Exclusion List/Communicable Disease:
Please review each below for the requirement for a child to return to the program. For all illness/communicable diseases requiring a doctor note, the child will not be admitted back into the program unless the health care provider has stated in writing to the center, that the child poses no serious health risk to himself of any other individual in the center. When necessary, the Health Manager’s decision will be accepted as the final determination. This policy is established to protect all the children in our centers.
Cast/Injury: When a child has had surgery, sutures, or an injury requiring a cast, s/he must bring a physician’s note regarding any restriction of activities. Also, a parent/guardian must contact the Health Office to review the child’s condition and any restrictions, to make sure child will be safe and healthy at the center.
Chicken Pox (Varicella): child will be excluded from the program until all chicken pox or sores have dried and crusted. This process should take 1 week from the onset of the disease. The parent/guardian must provide us with a note indicating the date of onset of the disease
Cold Sores (Herpes Simplex Virus): child will be excluded from the program if the sores are open and weeping. A doctor’s note is required before the child can return to the program.
COVID-19 (Coronavirus): Head Start child will be excluded from the program until five days past the onset of illness, fever free for 24 hours and symptoms continue to improve. The Head Start child will return on day six and mask through day ten.
Early Head Start child will be excluded from the program until seven days past the onset of illness, fever free for 24 hours and symptoms continue to improve. The Early Head Start Child will return on day eight.
Coxackie Virus (Enterovirus): child will be excluded from the program until one week has passed the onset of illness .A doctor’s note is required before the child can return to the program.
Diarrhea (watery stool); child will be excluded from the program if three episodes occur within 24 hours. Child may return when symptom free.
Excessive Cough: child will be excluded from the program if excessive coughing is noted. A doctor’s note is required before the child can return to the program.
Fever: child will be excluded from the program if the temperature is above 100.4 degrees Fahrenheit. Child may return when symptom free for 24 hours.
Fifth Disease (Parvovirus B19): child will be excluded from the program if this diagnosis is made, however, the disease is no longer contagious after the rash appears. A doctor’s note is required before the child can return to the program.
German Measles (Rubella): child will be excluded from the program until the rash has disappeared for 7 days. Cases will be reported to the health department. A doctor’s note is required before the child can return to the program.
Head Lice (pediculosis capitis): child will be excluded from the program if live lice is found until treatment and his or her environment had been treated. Child may return to center only after the Health Office has checked them and found them to be lice free.
Hepatitis (inflammation of the liver): child will be excluded from the program until he or she had been given the appropriate treatment as directed by the primary care provider. Cases will be reported to the local health department. A doctor’s note is required before the child can return to the program.
Impetigo (streptococcal/staphylococcal): child will be excluded from the program until 24 hours after prescribed treatment has been started and lesions are covered. A doctor’s note is required before the child can return to the program.
Lethargy: child will be excluded from the program if he/she has a marked lack of energy and is unable to participate in the activities for the day. Child may return when symptom free.
Measles: child will be excluded from the program until the rash has disappeared for 6 days. Cases will be reported to the local health department. A doctor’s note is required before the child can return to the program.
Meningitis, Bacterial (meningococcal): child will be excluded from the program. Cases will be reported to the local health department. A doctor’s note is required before the child can return to the program.
Mumps (parotitis, paramyxovirus): child will be excluded from the program. A doctor’s note is required to be obtained. Cases will be reported to the local health department.
Pain/Discomfort: child will be excluded from the program if he/she until he/she is pain free. Pain/discomfort will be used as a reason for exclusion when there is a marked lack of energy and the child is unable to participate in the activities for the day. In some cases, a doctor’s note may be required before the child can return to the program. This determination will be made by the Health Office staff.
Pink Eye (conjunctivitis): child will be excluded from the program for 24 hours after prescribed treatment has started and there is no further drainage from the eye.
Pinworms (enterobius vermicularis): child will be excluded from the program until his/her environment has been treated as per doctor’s instructions. A doctor’s note is required before the child can return to the program.
Rash (unidentified): If a child is sent home with a rash the child will be excluded from the program until a doctor’s note is received. If this is a chronic skin condition, a doctor’s note is required for the child to remain in the program.
Rotavirus (gastroenteritis): child will be excluded from the program until symptom free. A doctor’s note is required before the child can return to the program.
Scabies (Sarcoptes Scabiei): child will be excluded from the program until the child and his or her environment has been treated as per physician’s orders. A doctor’s note is required before the child can return to the program.
Scarletina/Scarlet Fever (Group A Streptococcal infection): child will be excluded from the program 24 hours after prescribed treatment has started A doctor’s note is required before the child can return to the program.
Shingles: child will be excluded from the program. A doctor’s note is required before the child can return to the program.
Strep (Group A Streptococcal infection): child will be excluded from the program 24 hours after prescribed treatment has started. A doctor’s note is required before the child can return to the program.
Surgery/Sutures: When a child has had surgery, sutures, or an injury requiring a cast, s/he must bring a physician’s note regarding any restriction of activities. Also, a parent/guardian must contact the Health Manager or Health Assistant to review the child’s condition and any restrictions, to make sure child will be safe and healthy at the center.
Vomiting/Nausea: child will be excluded from the program if 2 episodes occur within 24 hours. Child may return when symptom free for 24 hours.
Wounds (open sores, lesions, rashes, etc.): All open wounds must be covered with a bandage while in the program.
Note: All medication will be administered by trained center staff.
Expectations for Parents
Medication Policy
Obtaining Necessary Authorization
Medication Administration Files
The staff must maintain a separate file for each child receiving medication; the file must contain record of:
Medication Procedures
(If as-needed, also known as PRN, the time between each dose is required)
Authorization for Emergency Medical or Dental Treatment
In the event the parent/guardian cannot be located the” Emergency Consent; Authorization for Medical Care for a Minor Child” form allows your child to receive emergency medical or dental treatment until the parent or guardian arrives.
Emergency Procedure
In the case of a severe accident or illness to a student, Floyd County Head Start Birth to Five will do the following:
Accident Procedure
If a child sustains any type of injury not requiring medical attention, the child’s parent will be notified by the Teacher, Family Services, or other program staff member by Accident/Illness Report Form or phone call, depending on injury.
All accidents will be documented on an Accident/Illness Report Form. An accident report will be prepared by the child’s teacher immediately after the child is treated. One copy of this report will be given to the Health Office, and the other will be given to the parent/guardian.
First aid will be administered in the classroom and may consist of a cold compress, when appropriate. Open wounds may be cleaned, using soap and water only. A non-medicated Band-Aid or sterile cloth may be used to cover the exposed area.
Alcohol & Drug Abuse
Alcoholics Anonymous
502-582-1849
24/7 Meetings in various locations/
Support Groups
Al-Anon & Alateen
1-888-425-2666
24/7 Support for friends and
Family members
Associates in Counseling & Psychotherapy
2627 Charlestown Road
New Albany, IN 47150
812-944-1550
Individual, family, & group counselling
Behavioral Health Services
Clark Memorial
1220 Missouri Avenue
Jeffersonville, IN 47130
812-283-2811
www.clarkmemorial.org/behavior-health
Wellness & Recovery Program
Inpatient, Outpatient, & Detox programs
Child Place
2420 E. 10th Street
Jeffersonville, IN 47130
812-282-8248
Provides substance abuse treatment/
Outpatient counselors
CMA Crystal Meth Anonymous
1-855-638-4373
24/7 Support seeking recovery
Family Ark Behavioral Health Center
215 Rainbow Way
Jeffersonville, IN 47130
812-284-1760
Chemical dependency treatment
Floyd County Token Club
506 Pearl Street
New Albany, IN 47150
812-725-1009
AA Meetings
Lifespring
Various Locations
812-280-6606
www.lifespringhealthsystems.org
Day treatment available on sliding fee scale
Marijuana Anonymous
1-800-766-6779 call or text
24/7 Hotline
Our Place Drug & Alcohol Education Services
400 E. Spring Street
New Albany, IN 47150
812-945-3400 or 800-276-9773
Early intervention & treatment program for substance abuse-sliding fee scale
Pregnancy Promise Program
888-467-2717
pregnancypromise.in.gov
Maternal & Infant recovery from opioid use
Salvation Army
812-944-1018
Provides transportation to treatment
centers in Indy
Seven Counties
502-583-3951
24/7 Addiction Help
Substance Abuse & Mental Health Services
800-662-4357
24/7 Treatment Referral
Sunrise Recovery Outpatient Center
1505 Allison Lane
Jeffersonville, IN 47130
812-913-0040
Substance abuse treatment, metal illness,
Offers transportations ask about when calling
Turning Point Center
1060 Sharon Drive
Jeffersonville, IN 47130
812-283-7116
www.lifespringhealthsystems.org
In-patient detox, sliding scale fees
Wellstone Regional Hospital
2700 Vissing Park Avenue
Jeffersonville, IN 47130
812-284-8000 or 1-877-999-WELL
24/7 In-patient & out-patient services
Child Care Services
Brighter Futures Indiana Child Care
Resource & Referral line
1-800-299-1627
En Espanol 1-866-8659-7056
Child care referrals & help getting childcare assistance
Counseling
Associates in Counseling & Psychotherapy
2627 Charlestown Road
New Albany, IN 47150
812-944-1550
Individual, family, and group/Trauma
Specialties/Psych educational groups
Brandon’s House
1618 Beeler Street
New Albany, IN 47150
812-949-2499
Free counseling to adolescents & families
Child Care Development Fund/RVR
River Valley Resources, Inc.
800 E. 8th Street
New Albany, IN 47150
812-949-4381 or 855-943-8937
www.earlyedconnectfssa.in.gov
to apply online for RVR
Indiana Child Care Finder
in.gov/fssa/childcarefinder/
Center for Women and Families
4919 Charlestown Road
New Albany, IN 47150
812-944-6743
Domestic Violence/Rape Crisis
Hosparus Grief Counseling Center
612 E. Spring Street
New Albany, IN 47150
812-948-4862 or 888-345-8197
24/7 Hotline 844-237-2331
Individual, family, group support grief counseling
Child Advocacy & Parental Support
CAPS-New Hope Services
1302 Wall Street
Jeffersonville, IN 47130
812-288-4304
Case management service free to families with children 0-1
Childplace, Inc.
2420 E 10th Street
Jeffersonville, IN 47130
812-282-8248
Counseling for families and children/Residential care/Adoption and Foster care
Clark Memorial Behavioral Health
1220 Missouri Avenue
Jeffersonville, IN 47130
812-283-2811
www.clarkmemorial.org/behavior-health
24/7 Services
Dougherty Counseling Services
1919 State Street #8
New Albany, IN 47150
812-944-2532
Individual, family, and couples counseling
Family Ark Behavioral Health Center
215 Rainbow Way
Jeffersonville, IN 47130
812-284-1760
Individual, family, and group counseling
Family and Children’s Place
136 E. Cottom Avenue
New Albany, IN 47150
812-944-6120
www.familyandchildrensplace.org
Individual, family, group, and school-based
Counseling/Supervised visitation
Family Time, Inc.
350 Missouri Avenue
Jeffersonville, IN 47130
812-881-0292
Family casework, Fatherhood engagement, Family Centered therapy, and Parent education
Home of the Innocents
1218 E Oak Street
New Albany, IN 47150
502-596-1000
Residential treatment services/Outpatient mental health counseling children, adolescents, & adults
Life Spring Main Center
460 Spring Street
Jeffersonville, IN 47130
812-280-2080 or 1-800-456-2117
www.lifespringhealthsystems.org
Our Place, New Beginnings Program
400 E Spring Street
New Albany, IN 47150
812-945-3400
Parent/Child relationship & Divorce/Separation
Personal Counseling Service, Inc.
1205 Applegate Lane
Clarksville, IN 47129
812-283-8383
Sliding scale fee/Psychological testing, Trauma therapy, & counseling individuals & families
St. Elizabeth Catholic Charities
702 E Market Street
New Albany, IN 47150
812-949-7305
Supported living and counseling services
Seven Counties Crisis Hotline
Adult Crisis line 502-589-4313
Child Crisis line 502-589-8070
24/7 Hotline
Wellstone Regional Hospital
2700 Vissing Park Avenue
Jeffersonville, IN 47130
812-284-8000
In-patient & out-patient treatment for adults, adolescents, and children
Consumer Debt & Tax Preparation
Community Action Southern IN,
201 E. 15th Street
Jeffersonville, IN 47130
VITA Tax 812-590-4064
Credit Workshop 812-288-6451
Budget counseling/Tax preparation
Developmental Services
Rauch Inc.
2525 Charlestown Road
New Albany, IN 47150
812-945-4063
www.rauchinc.org
Early intervention services & related therapies
age 0-3. Summer camp ages 9-17 with
developmental disability
First Steps of Southern IN.
215 E. Spring Street
New Albany, IN 47150
812-913-7333 or 800-941-2450
Goodwill of Southern Indiana
Children’s Learning Center
1329 Applegate Lane
Clarksville, IN 47129
812-207-2312
Education
Ahren’s Educational Resource Center
546 S 1st Street
Louisville, KY 40202
502-485-3400
Consumer Credit Help
1-866-464-5243
Credit Assistance
Healthy Families-New Hope Services
1302 Wall Street
Jeffersonville, IN 47130
812-288-4304
Services to support families preparing and adjusting to a new baby
Lifespan Resources
33 State Street
New Albany, IN 47150
812-948-8330 or 812-948-6428
Providing services to all ages with disability such as Care giving, Home care, Meals on wheels, and transportation
GED training & basic skills training
Goodwill of Southern Indiana
The Excell Center
Adult High School Ed Program
317-524-3925 or 317-524-4503
Homework Hotline
1-877-725-7673
Free math & science tutoring services grades 6-12
Indiana IEP Resource Center
1-317-757-8297
Resources for understanding IEP
Indiana Online Adult Education
High School Equivalent FREE
812-610-2145
www.iooadulted.com
Employment & Training
Crown Services
3823 Charlestown Road
New Albany, IN 47150
812-944-7894
Temporary Employment
Goodwill of Southern Indiana, Inc.
Employment Services
Services Locations
812-283-7908
Vocational Services, Interviewing, and job search
Job Corps/American Business
222 E. Ohio Street
Indianapollis, IN 46204
317-524-6788
Training program for qualifying individuals
Ivy Tech Community College
8204 Highway 131
Sellersburg, IN 47172
812-246-3301
Information on financial aid and career planning
IUS Adult Student Center
4201 Grant Line Road
New Albany, IN 47150
812-941-2650
Career planning and vocational training
New Albany Floyd County Schools
2813 Grant Line Road
New Albany, IN 47150
812-949-4200
Reisz Adult Leaning Center
1613 E. Spring Street
New Albany, IN 47150
812-981-3777
Enrollment information
People Ready
914 Eastern Blvd. Ste. 300
Clarksville, IN 47129
812-284-6234
Pre-qualify with 2 forms of ID/work daily
New Hope Services, Inc.
Adult Services
725 Wall Street
Jeffersonville, IN 47130
812-288-8248
Employment Services, Vocational training, and
Skills training
Rauch Employment & Interpretive Services
845 Park Place
New Albany, IN 47150
812-945-4063
www.rauchinc.org
Services for those with disabilities
Vocational Rehabilitation Services
1452 Vaxter Avenue
Clarksville, IN 47129
812-288-8261
Employment services & training
Family Support Services
Autism Society of Kentuckiana
812-923-1129
Meeting, Workshops, & Resources
Department of Education
Office of Special Education
1-877-851-4106
www. in.gov/doe/students/special-education/
Assistance with special education laws & rules
Goodwill of Southern Indiana, Inc.
Pediatric Therapies
1329 Applegate Lane
Clarksville, IN 47129
812-283-7908
Pediatric therapy with special needs and Autism resource network of Indiana
Food Pantry
Centenary United Methodist
2231 Green Valley Road
New Albany, IN 47150
812-944-7696
Free meals Thursday 6pm &
2nd & 4th Sundays 4:30pm
Charlestown Road Southern Baptist Church
2404 Charlestown Road
New Albany, IN 47150
812-944-2780 Call Tues.-Sat. to receive a box
Work One
2125 State Street Ste. #16
New Albany, IN 47150
812-948-6102
Employment referral, adult education, and literacy program
Insource: Special Education Parent Support
812-454-1927
One on One assistance to families
JM Autism Foundation SIGS
4343 Security Pkwy
New Albany, IN 47150
812-725-8101
Resource & referral to help access ABA therapy for parents and families
New Hope Services, Inc. CAPS Program
Child Advocacy & Parental Support
1302 Wall Street
Jeffersonville, IN 47130
812-288-4304
Providing families with in home case management support and parenting education
Colgate Baptist Church
125 E Montgomery Avenue
Clarksville, IN 47129
812-282-8345
Community Kitchen
1611 Spring Street
Jeffersonville, IN 47130
812-283-0808
www.jeffersonvillecommunitykitchen.org
Eastside Christian Church
2319 Veterans Pkwy
Jeffersonville, IN 47130
812-288-9061
www.discovereastside.com/local
Open Weds. 11-2pm
First Baptist Church-Hope Center
930 Market Street
Charlestown, IN 47111
812-256-3421
Mon. & Thur. 1-3pm
Georgetown Christian Church
9420 IN-64
Georgetown, IN 47122
812-951-2240
Open every Wed. 12-4pm
Bring ID & SS card for everyone in household
Graceland Baptist Church
3600 Kamer Miller Road
New Albany, IN 47150
812-944-6448
Must call Thurs. for food Tues.
Hope Southern Indiana
1200 Bono Road
New Albany, IN 47150
812-948-9248
North Clark County Outreach Center
240 Harrison Street
Charlestown, IN 47111
812-256-2633
The Floyd County Public Library
180 W. Spring Street
New Albany, In 47150
812-944-8464
By appointment only
https://floydlibrary.org/community-corner/
Furniture, Household Items, & Clothing
Goodwill of Southern Indiana, Inc.Stores
1329 Applegate Lane
Clarksville, IN 47129
812-283-7908
Northside Christian Church
Midtown Food Pantry
1423 E Oak Street
New Albany, IN 47150
812-945-8704
Tues./Thurs. 5:30-6:30pm
Oak Park Christian Ministries
3200 Holman’s Lane
Jeffersonville, IN 47130
812-283-8355
Wed. 9-11am, 12:30-1:30pm
Center for Lay Ministries
Food Pantry
213 E. Maple Street
Jeffersonville, IN 47130
812-282-0063
www.centerforlayministries.org
Salvation Army
2300 Green Valley Road
New Albany, IN 47150
812-944-1018
St. Luke’s Loaves & Fishes Ministry
329 Walnut Street
Jeffersonville, IN 47130
812-282-3383
Hot meal Saturdays 11:30
New Albany Corps Community Center
2300 Green Valley Road
New Albany, IN 47150
812-944-1018
St. Elizabeth Charities/Marie’s Closet
305 E. 7th Street
New Albany, IN 47150
812-941-0563
Tues. & Thurs. 10:00-2:00pm
Health Care
Choices for Women
2656 Charlestown Road
New Albany, IN 47150
812-941-0872
Pregnancy test, STD screening & Treatment
Family Health Center
1000 E Spring Street
New Albany, IN 47150
812-941-1701
Medical & dental care on sliding scale fees
Floyd County Health Department
1917 Bono Road
New Albany, IN 47150
812-948-4726
Immunizations for children under 18, HIV/STD
care, and Prenatal care
Healthier Community Initiative – Floyd Memorial Hospital
1850 State Street
New Albany, IN 47150
812-981-7291
www.baptisthealth.com/floyd
Free health screenings, blood pressure, heart screening, colon cancer, and skin cancer
Home of the Innocents-Open Arms
Children’s Health
1050 E Market Street
Louisville, KY 40202
502-596-1040
Medical, dental, vision, radiology, audiology
services, and care for medically fragile children
Hoosier Health Wise Helpline:
1-800-889-9949
Healthy Indiana Plan (HIP) Medicaid
Hope Care Clinic-New Hope Services, Inc.
1302 Wall Street
Jeffersonville, IN 47130
812-288-1223
Annual Medical Exams/Birth Control/STD Test
Indiana Poison Control Center
1-800-222-1222
Immediate free treatment advice in case of exposure to poisonous or hazardous substances 24/7
Kosiar For Kids
982 E Parkway
Louisville, KY 40217
Financial assistance program for medical bills, equipment, etc.
Life Springs Community Medical Services
1036 Sharon Drive
Jeffersonville, IN 47130
812-280-6606
www.lifespringhealthsystems.org
Primary care services/Immunizations/Well child Services
Medicaid
1-800-403-0864
Call to apply for insurance program
Medicare
1-800-633-4227
Call to apply for insurance program
Pregnancy Plus Line
601 E Market Street
New Albany, IN 47150
812-949-7305
Pregnancy Counseling
Planned Parenthood
412 New Albany Plaza
New Albany, IN 47150
317-205-8088
Pregnancy Promise Program
402 W. Washington Street
Indianapolis, IN 46204
888-467-2717
Prenancy & Opiod use
National Prescription Assistance Center
3465 Budd Road
New Albany, IN 47150
812-944-1300
www.nationalprescriptionassistance.com
Prescription Assistance
Norton’s Children’s Hospital
231 E Chestnut Street
Louisville, KY 40202
502-629-6000
Pediatric emergency care and specialists
(IN Medicaid)
Homeownership
Community Action of Southern IN
1613 E 8th Street
Jeffersonville, IN 47130
812-288-6451 EXT. 2113
Home buyers workshop held quarterly
Habitat for Humanity
711 E 8th Street
New Albany, IN 47150
812-948-1235
Housing assistance
Housing and Shelter
Community Action of Southern IN
Housing Choice Voucher-Section 8
201 E. 15th Street
Jeffersonville, IN 47130
812-288-6451 Ext. 2217
Housing assistance
U of L Dental Clinic School of Dentistry
501 S Preston Street
Louisville, KY 40202
502-852-5096
www.louisville.edu/dentistry/patient-care
Dental care for those without insurance
WIC – Floyd County
1917 Bono Road
New Albany, IN 47150
812-948-1564
www.womeninfantschildrenoffice.com
Indiana Housing & Community Development
www.in.gov/ihcda
Online resources, training and programs
USDA Rural Development
Online assistance in buying a home for very low and moderate income families
Center for Women & Families
4919 Charlestown Road
New Albany, IN 47150
502-581-7222 or 844-237-2331
Domestic violence emergency shelter
Clark County Youth Shelter-Safe Place
118 E Chestnut Street
Jeffersonville, IN 47130
812-284-5229
Emergency housing for youth
Floyd County Youth Shelter
2524 child Suite 108
New Albany, IN 47150
812-948-5481
Referral from DCS or Juvenile Probation is needed prior
Haven House
1727 Green Street
Jeffersonville, IN 47130
812-285-1197
Emergency shelter
Legal Services
CASA-Court Appointed Special Advocates
115 E. Spring Street Suite 416
New Albany, IN 47150
812-920-3002
Volunteer advocate in the best interest of the child in the courtroom and community
Floyd County Clerk
311 Hauss Square Room 235
New Albany, IN 47150
812-948-5411
Child Support, Small Claims, Evictions,
Case Filings, and Voter Registration
Floyd County Child Support
311 Hauss Square
New Albany, IN 47150
812-948-5411
St. Elizabeth’s Catholic Charities
702 E Market Street
New Albany, IN 47150
812-949-7305
Youth maternity pregnant women, homeless shelter, and transitional living assistance for
women and children
Wayside Christian Mission
432 Jefferson Street
Louisville, KY 40202
502-584-3711
www.waysidechristianmission.org
24/7 Emergency center/shelter
Floyd County Probation
311 Hauss Square Room 123
New Albany, IN 47150
812-948-5448
Probation Office
Indiana Legal Services-New Albany
3303 Plaza Drive Suite 5
New Albany, IN 47150
812-945-4123 or 1-800-892-2776
Legal representation, consultation, and advice for families
Indiana Child Support-Indianapolis Office
1-800-840-8757
Pro Bono Program of Indiana Judicial District 14
PO Box
New Albany, IN 47150
812-949-2292
Legal assistance
Maternity & Baby Supplies
Choices Life Resource Center &
Crib For Kids Project
2656 Charlestown Road
New Albany, IN 47150
812-941-0872
Free parenting and life skill classes. Participants may receive supplies for maternity through preschool such as diapers, clothing, and formula appointments are required.
Family and Children’s Place-HANDS Program
136 E. Cottom Avenue
New Albany, IN 47150
502-893-3900
www.familyandchildrensplace.org
Voluntary home visitation program for pregnancies and births, stable child growth and development, safe homes and self-sufficient families
Manger Baby Shop
7315 County Line Road
New Albany, IN 47150
812-246-6557
Diapers, formula, clothing and other essential items for infants
Parenting Classes
Clark County Youth Shelter
812-284-5229
Parenting education classes on abuse prevention, effective parenting, and keeping children safe. This program is free to any resident in Clark or Floyd
Family Ark Behavioral Health Center
215 Rainbow Way
Jeffersonville, IN 47130
812-282-1760
Medication management, diagnostic, services,
assessments, psychiatric testing, and evaluations
Safe Haven Law
1-866-992-2291
Enables responsible person to hand over an infant anonymously without fear of arrest or prosecution/baby less than 30 days old may be given to any Indiana Firefighter, Physician, Nurse, Paramedic, Law Enforcement, or Medical Technician
St. Elizabeth’s Catholic Charities
702 E Market Street
New Albany, IN 47150
812-949-7305
Free weekly baby food, diapers, and formula
Free monthly clothing closet
Home of the Innocents-PASS Class
1218 Oak Street
New Albany, IN 47150
502-596-1303
Free parent education class & support group
Hope Southern IN Neighborhood Place
1200 Bono Road
New Albany, IN 47150
812-948-9248
Our Place Inc. Families in Transition
& New Beginnings
400 E Spring Street
New Albany, IN 47150
812-945-3400
Parent/Child relationship, Divorce Separation
(2 sessions) Counseling (10 week series)
Respite Services
Blue River Services
1365 Old Hwy 135
Corydon, IN 47112
812-738-4541
Care for families supporting developmental or elderly challenges
Home of the Innocents-Respite Services
1100 E Market Street
Louisville, KY 40202
502-596-1331
Kaiser Home Support Services
2633 Grant Line Road
New Albany, IN 47150
812-945-6868
Assistance maintaining your home, personal care
and remaining active
Resources
Clarksville Public Library
1312 Eastern Blvd.
Clarksville, IN 47129
812-285-5640
Free wi-fi, Programs & activities for all ages
Floyd County Health Deparment
1917 Bono Road
New Albany, IN 47150
812-948-4726
Vital Statistics-Birth Certificates
Jeffersonville Public Library
LifeSpan Resources
33 State Street
New Albany, IN 47150
812-948-8330
Provides resource services for elderly
New Hope Services, Inc.-Respite Services
1302 Wall Street
New Albany, IN 47150
812-288-4304
Care for families supporting developmental or elderly challenges
Jeffersonville Public Library
211 E Court Avenue
Jeffersonville, IN 47130
812-285-5630
Free wi-fi, Programs & activities for all ages
Carnegie Center for Art & History
201 E. Spring Street
New Albany, IN 47150
812-944-7336
Free admission
Galena Digital Library
6954 Hwy 150
Floyds Knobs, IN 47119
812-949-3060
New Albany Public Library
180 W Spring Street
New Albany, IN 47150
812-944-8464
Free wi-fi, Programs & activities for all ages
Safelink – Wireless Phone
1-800-Safelink
Free wireless phone service available to those on Medicaid, Food Stamps, SSI, TANF, and other Indiana assistance
Social Services
DCS – Clark County
1421 E. 10th Street
Jeffersonville, IN 47130
812-288-5444
Child support, Child protective services,
and Foster care
DCS – New Albany
2610 Charlestown Road
New Albany, IN 47150
812-949-4056
Child support, Child protective services,
and Foster care
Support Groups
AIDS Hotline
800-232-4636
24/7 Dial 6 for Group Counseling
American Cancer Society
1-800-227-2345
24/7 Cancer support caregivers and survivors
Cancer Support Group
1850 State Street
New Albany, IN 47150
812-945-4000
Cancer support caregivers and survivors
Center for Women and Families
4919 Charlestown Road
New Albany, IN 47150
502-581-7222
Salvation Army-Christmas Assistance Program
2300 Green Valley Road
New Albany, IN 47150
812-944-1018
Call for application process
Family and Social Services
1-800-403-0864
Food Stamps, Medicaid, & TANF
Metro United Way
211 or 812-206-7515
Social Security Office
3700 Blackiston Blvd.
New Albany, IN 47150
866-331-9073
SSI Benefits
24/7 Intimate partner abuse/sexual violence
Floyd County Tobacco Prevention &
Cessation
400 E Spring Street
New Albany, IN 47150
1-800-QUIT-NOW
Assistance to quit smoking & Chew
Gambling Recovery/Treatment
800-994-8448
My Club-Christian Formation Ministries
812-945-0886
Mentoring Program for children (6-17) with an
incarcerated or recently-released parent.
Veteran Support
800-273-8255
Peer support and Vet to Vet support
Translators
Rauch Interpretive Services
215 E Spring Street
New Albany, IN 47150
812-945-4063
Sign language offered
Transportation
Blue River Services
1365 Old Hwy 135
Corydon, IN 47112
812-738-1681
Medical transport, doctor appointments and
hospital visits
LCP Transportation LLC
1-800-508-7230
Medicaid Cab statewide, local, and long distance
travels
Ride Wise-Ride Service to/from Medical visits
800-356-1204
For MDWise participeints,Hoosier Healthwise & Healthy Indiana Plan members
Trustees Office
Floyd County
311 Hauss Square B03
New Albany, IN 47150
812-948-5498
Residence only/application required
Servicios Hispanos-Hispanic Services
Hispanic Connection of Southern Indiana
1410 Charlestown-New Albany Pike Ste 101
Jeffersonville, IN 47130
812-944-1292
Translation from English to Spanish and Spanish to English
LifeSpan Transportation
812-948-8330 Clark & Floyd
Medicaid Transportation
Medicab
1-888-663-9990
Medicaid cab services
TARC
502-585-1234
Public Transportation
incarcerated or recently-released parent.
Jeff/Clark County
632 E Court Avenue
Jeffersonville, IN 47150
812-285-6240
Residence only/application required
812-282-0063
Energy assistance
Utility Assistance
Community Action of Southern Indiana
201 E. 15th Street
Jeffersonville, IN 47130
812-288-6451
Hope Southern Indiana
1200 Bono Road
New Albany, IN 47150
812-948-9248
Energy assistance/Eviction assistance
Victims of Violence
Adult Protective Services
812-285-6364
Elder Abuse
Center for Women & Families
4919 Charlestown Road
New Albany, IN 47150
812-944-6743,Interpreter 812-581-7222
Toll free crisis line 844-237-2331
24/7 Intimate Partner Abuse/Sexual Assault
Family and Children’s Place
Child & Family Services
136 E. Cottom Avenue
New Albany, IN 47150
812-944-6120
www.familyandchildrensplace.org
Individual, family, group and school-
-based counseling who have experienced trauma
Floyd County Child Protective Services
824 University Woods Drive
New Albany, IN 47150
812-949-4056
Child Abuse
Salvation Army
2300 Green Valley Road
New Albany, IN 47150
812-944-1018
www.salvationarmyusa.org
Utility assistance
St Vincent de Paul
428 E Lewis & Clark Parkway
Clarksville, IN 47129
502-584-2480 Ext. 345
Utility assistance
Vectren Energy Delivery
1-800-227-1376
Utility assistance
Child Protective Services
1-800-800-5556
24/7 Hotline
Family Ark
101 Noah’s Lane
Jeffersonville, IN 47130
812-282-8479
Group Therapy/SAFE/Sexually Maladjusted
Youth
Help Child National Child Abuse
1-800-422-4453
24/7 Hotline
Hoosier Hills PACT
812-883-1959
www.pactchangeslives.com/hoosier-hills-pact/
24/7 Hotline/Shelter/Support/Crisis
Indiana Sex & Violence Registry
24/7 Register for email alerts
National Sexual Assault Hotline
1-800-656-HOPE
24/7 Rape Hotline and live Cha
Vision and Hearing
Community Lions Club-New Albany
226 Pearl Street
New Albany, IN 47151-0281
Donna Robinson 812-945-1201
www.drobinson8828@sbcglobal.net
Eyeglasses Assistance
Hearing Aid-Bridgepointe
1329 Applegate Lane
Clarksville, IN 47129
812-283-7908
Hearing Aid Assistance
Youth Services
Big Brothers Big Sisters-Kentuckiana
1-877-588-2300 or 812-284-4001
Mentoring ages 7-17
New Albany Boys & Girls Club
1721 Ekin Avenue
New Albany, IN 47150
812-944-4343
After School care/Summer care/Sports
Recreation programs
Indiana TTY
711 or 877-446-8722
1-800-435-8590 Spanish
Free service that provides full telephone
communications accessibility to people who
are deaf, hard of hearing, or speech impaired
Salvation Army Summer Camp/Supper Club
2300 Green Valley Road
New Albany, IN 47150
812-944-1018
Numerous activities grades K-12
YMCA-Southern Indiana
Floyd and Clark County
812-206-0688
Exercise programs & recreational activities