Terms of Use.docx

These Terms of Use (these “Terms”) were last updated on: 10 October 2024.

These Terms are between you and Drizzle Studios Private Limited. This document is an electronic record in terms of the Information Technology Act, 2000 and rules framed there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

We at Drizzle Studios Private Limited, its affiliates, subsidiaries, successors in interest (“Company”, “we”, “our” or “us”) own, manage, and operate the application MRMR.SOCIAL. When we say “ MRMR.SOCIAL Platform” or “Platform” or “MRMR” we mean the website – mrmr.social (“Website”), and/or the mobile application mrmr.social.

We provide you with, among others, an anonymous micro-blogging platform within a closed community and access to content which is created and uploaded by users on MRMR as sought to be accessed by you (“Services”). Service (as referred in this document and the Privacy Policy) includes the website, the associated mobile application, SMS, APIs, e-mail notifications, chat feature, and any Content available on the Services in whichever form and format capable of communication. The terms “user”, “you”, “your” or “yours” refer to any user of MRMR.

When you click “Get”, “Buy”, “Install”, “Download” or a similar button in an app store (such as the Apple App Store or Google Play Store) or when you land/visit on any page of the Platform for accessing, downloading, using of the Services, you agree to be bound and abide by these Terms, and you further explicitly consent to our Privacy Policy and Community Guidelines (“Policies”), as amended from time to time. If the contents of any of our other Policies conflict with these Terms, these Terms shall prevail over the Policies. We urge you to access, review and familiarize yourself with these Terms periodically, for your continued use of the Services, which will constitute your consent and agreement to these Terms.

In the event the Terms are not agreeable to you, then you are required to desist from accessing, downloading, or using the Services in any manner, whatsoever.

For ease of reference, we are defining certain terms as below which will be used throughout the Terms and associated policies:

“Application” shall mean and include the website of MRMR.SOCIAL as well as the software and mobile application of MRMR accessed through or downloaded from the app store viz., Android or iOS or any other operating system and accessible from any compatible device.

“Community Guidelines” and “Abridged Guidelines” outline what is considered as unacceptable Content and behaviour of the Platform, as well as the actions that may be taken in the event of any violation of the Community Guidelines and/or Abridged Guidelines.

“Content” means and includes, any material available on or through the Platform, without limitation, any information, data, text, pictures, audio, video, GIFs, polls, user profiles, software, tags, graphics, chat messages, and interactive features generated, provided, or otherwise made accessible either by you or other users or by us or our partners or sponsors on or through the Service/s. This encompasses materials created, uploaded, posted, or shared by Users through its account, as well as Content created by the Platform, third parties, or reposted from other sources.

“Post” shall mean any post by a registered user on the Application/Platform.

“You” or “User” shall mean any registered user of the Application/Platform.

If you are accepting these Terms and using the Services on behalf of any juristic entity or any other person, you represent and warrant that you are authorized to do so and have the authority to bind such entity or person to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity or person irrevocably.

1. ACCESS TO AND MANNER OF USE OF SERVICES

Ideally, you should have attained the age of majority in your jurisdiction to be able to use and access our Services. In cases, where a minor (which in India is below the age of 18 years of age), wants to use the Application, such a user shall duly register himself through his parent/guardian and such a parent/guardian hereby agrees to accordingly register and supervise usage by, and be responsible for the action of any such minors who access the Application/Platform through a mobile and/or password. It would be deemed that the parent/guardian has entered into this agreement on behalf of such minor, and accordingly is bound in accordance with all terms and conditions herein.
You are responsible for your use of our Services, and undertake to comply with the applicable laws, and act in strict adherence to our Terms, Privacy Policy, Abridged Guidelines and Community Guidelines, as well.
You may access our Services free of charge, or in any such manner which is determined by the Company and is conveyed to you from time to time.
The Services provided to you are for your personal purpose only. We specifically prohibit sale or purchase of a MRMR account or handle.

You are responsible for safeguarding your account and you agree not to disclose your password to any third party. You agree that you will be solely responsible for any activities or actions taken under your account or handle name or password, irrespective of whether you have authorized such activities or actions. You will immediately notify the Company of any unauthorized use of your password or your account, upon becoming aware of any such discrepancy.
The Company further reserves the right to restrict the circulation of any content if the said content violates the Community Guidelines of the Platform. The Company may also suspend or terminate your account for such a violation.
The Company is committed to safeguarding the efficiency of the Platform. For that reason, we reserve the right to make changes to the Platform for maintenance at any time. If such situations cause an interruption of your Services for a reasonable duration, we shall not bear any liability to you and/or to any third parties. We will make attempts on a best-efforts basis to let you beware of any scheduled maintenance to such extent as is possible, however, this cannot be guaranteed.
You agree not to: circumvent, remove, degrade, deactivate, or thwart any of the Contents of our Service; use any robot, spider, scraper, or other means to access our Service. You also agree not to decompile, reverse engineer, indulge in any form of cyber-attack and/or disassemble any software or other products or processes accessible through our Services or on the Platform. Additionally, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy, or limit the functionality of our Services. We may terminate or restrict your use of our Service if you violate these Terms or are engaged in any illegal or fraudulent or unethical or unwarranted or otherwise malicious use of our Services.
You agree not to use the accounts of other Users, disparage other accounts, or indulge in any activity which is against our guidelines.
We do not claim ownership of the content that you post on or through the Service. By submitting, posting, displaying, or communicating Content on or through our Services, you hereby grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, reproduce, process, such Content across all formats, media now known, or which may come into existence later. You represent and warrant that you have, or have obtained, all rights, licenses, necessary authorizations required to grant the rights granted here for any Content that you submit, or post, or display, or communicate through our Services and such Content is not subject to copyright or other proprietary rights of third parties unless you are legally entitled to post such Content through necessary permission or otherwise.
It will be our best endeavour to monitor or control the user generated content, except to the extent required by law. As an intermediary that primarily enables online interaction between two or more users and allows them to create, upload, share, disseminate, modify or access information using MRMR’s Services, we are not responsible for any content available on the Platform and hence, we cannot assume liability for the same. While we support valid and legitimate claims of intellectual property ownership, however, since it is not an adjudicatory authority, it cannot determine definitively whether any content violates the law or infringes third – party intellectual property rights. Hence, MRMR cannot adjudicate any claims. Accordingly, in the first instance, parties must resolve any disputes relating to intellectual property amongst themselves or through legal process, before reporting to MRMR. However, if you believe that someone is violating your or anyone else’s intellectual property, you may report it by emailing to mrmr@mrmr.social or by filling up this form. Please ensure that you submit complete details of the violation and ownership of the intellectual property in order for us to process the report. Such reports will typically be processed within 48 hours. Orders or directions of courts or legal authorities will be honoured on priority. The contents of a report (including any attachment) and the reporter’s email address will be provided to the person who posted the contested content along with a request to respond to the claim within 36 hours. If no response is received within the specified time, or, if in the sole discretion of MRMR, either the report or the response are unsatisfactory, MRMR will take such action as it deems fit. Please note that MRMR is under no obligation to act on a report of violation in the absence of ‘actual knowledge’ by way of a court order or any government body’s order. Please also note that MRMR is acting on a best efforts basis and accepts no responsibility for any actions taken by it. Any assertion or adjudication of legal rights must be carried out through legal process. Any abuse of this process may lead to termination of your user account and/or other legal consequences. Please do not hesitate to seek your own legal advice before filing or contesting any report for intellectual property violation.
We do not endorse, support, represent, authorize the circulation of all Content published on our Application, and we do not further attest to the accuracy, originality, reliability, legitimacy, completeness, of such Content, as available on our Services.
All the Content that is available on the Platform is the sole responsibility of the originator of the Content. Your use or reliance on any Content while availing the Services is solely at your own risk. As a User, you may come across Content which you may construe to be offensive, harmful, misleading, inaccurate, or inappropriate. We may not always monitor or control the Content accessible on the Services, and as an intermediary we cannot assume responsibility for such Content. Please use the Report User button within the Platform to record your reactions or contact the Grievance Officer as stated below. We may be required to remove Content if such Content is violative of established and universal legal principles, constitutes spam or if such Content is violative of applicable law. In this connection, we shall abide by binding directions of legal authorities as and when they are made. If you have obtained a legal order for removal of any Content please furnish the same via this form. While we will endeavour to do so, in complying with legal directions or in other compelling circumstances, it may not always be possible to immediately notify you of an action taken on our part.
We give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the Services. This license is subject to your compliance with all of the conditions and terms in these Terms of Use.
The Services made available to you are protected by copyright, trademark, and other laws. Nothing in these Terms gives you the right to use our trademarks, logos, domain names, other distinctive brand features, and other proprietary rights whatsoever. All right, title, and interest in and to the Services or any username or handle names (excluding Content provided by users) are and will remain the exclusive property of the Company.

2. SERVICES

The Application provides you with the ability to:

(a) Create and maintain your own profile on the Platform after registration.

(b) Share your Content; re-share Content shared by others; connect, follow and communicate with other Users through posts, comments, chat messages.

(d) Control your own privacy, as per the Privacy Policy of the Company, right from your own account. This gives you the ability to determine which other Users can view your profile and/or any other Content uploaded by you on the Platform. From time to time we may introduce additional features which will assist you in safeguarding your privacy.

(e) Use the Chat feature to interact with fellow users on the Platform.

3. REGISTRATION AND ACCOUNT INTEGRITY

3.1 You are required to be registered with us to avail full functionalities of our Services. You are prohibited from buying or selling or exchanging accounts for cash or kind or any other value or for no value.

3.2 As part of the registration process for creating your account, you will need to provide us with your phone number and/or email address, (which will be verified via a one-time password verification mechanism). A username/handle shall be provided to you by us, post which, you can then create a password for yourself. You must use original and distinct credentials to create an account on our Platform, which does not infringe any applicable laws and third-party rights.

3.3 To create a MRMR Account, you could pick a unique screen name (pseudonym), if you desire. The Platform promotes pseudonymity and therefore we will never display your personal information such as your real name, or any information that has the potential to disclose your real identity, unless the applicable law requires us to do so. We also expect you to maintain and promote pseudonymity on the Platform, for yourself and for others.

3.4 You undertake that the information you provide to us is accurate, secure, and is not misleading. User accounts and handles are the property of the Company and have been licensed for use to you by these Terms. Usernames or handles are the property of the Company and cannot be sold or commercially dealt with in any manner.

4. USER CONTENT

4.1. You are allowed to write text (collectively, “User Content”) on the Platform strictly in accordance with the Terms and applicable laws. Being a citizen of India and User of the Platform, it is presumed that you abide by the laws of the country in your course of availing Services.

4.2. You represent and warrant that you own the User Content posted by you or that you otherwise have sufficient right, title and interest in and to such User Content to allow you to post such User Content on the Platform in accordance with these Terms.

4.3. By displaying or publishing (“posting”) any User Content on or through the Platform, you hereby grant to the Company a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, display, reproduce, adapt, modify (e.g., re-format), rearrange, and distribute your User Content through any media now known or developed in the future.

4.4. Subject to applicable law and unless provided otherwise under any statute in force in India, this license will terminate at the time you remove your User Content from the Platform except as to any User Content that the Company has sublicensed prior to the removal of your User Content from the Platform, which license shall continue in perpetuity. Notwithstanding anything contained in these Terms, we may have to retain copies of your User Content, even upon its removal, for such time as may be necessary to comply with applicable laws.

4.5. In the event that any User Content posted by you is found to be in violation of another person’s intellectual property or any other rights in any manner, then you alone shall be absolutely and solely liable for such violation and no liability shall be laid down on the Company for the same.

4.6. We do not guarantee, support or represent the completeness, reliability, truthfulness or accuracy of any Content appearing on the Services. You understand that by using the Services, you may be exposed to Content you may find offensive, inaccurate or otherwise inappropriate, deceptive or in some cases, mislabelled. We expressly disclaim any liability for any Content, including, but not limited to, any errors or omissions within any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available via the Services. By using the Services, you expressly relieve us of any and all liability arising from your use of any third-party website, service, feature or application.

5. THIRD PARTY SERVICES

5.1 You note that during your usage of our Services, the Company can place advertisements or other types of commercial information on the Platform. You also agree to receive advertisement or other relevant commercial information from us via e-mail or other authorized means. The Company may provide its Users with links to, or contact information for, third-party sites or services. Please note that we do not control such third-party websites, and their interactions with you. We have not reviewed, and do not review, all the material, including goods or services, made available through third-party sites. We therefore urge you to kindly make an informed choice in interacting with such third-party sites and ensure that you are familiar with the policies of such sites before you proceed with engaging, interacting, with such third-party sites.

5.2 The Company is not responsible for, and does not endorse, any third-party content, sites, or services mentioned on the Application. Third party materials accessed through or used by means of the third-party sites may also be protected by copyright and other intellectual property laws.

6. RULES AND CONDUCT

6.1 Without foregoing the responsibilities ascribed to you under these Terms, and without foregoing the generality of the Community Guidelines, and allied policies, you are strictly prohibited from publishing any Content which:

may be harmful to minors or children, including any sexually explicit, abusive content. We have a zero-tolerance policy against child sexual abuse content; and/ or,
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; and/ or,
is invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating, or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; and/ or,
infringes on any third party’s rights, including copyright, trademark, privacy, and publicity rights, and any other protected subject matter; and/ or,
may be deemed as capitalizing on or lacking reasonable sensitivity towards a natural disaster, atrocity, conflict, death, or other tragic event; and/ or,
threaten, harass, or bully other Users or third parties, including depictions of violence, gratuitous or otherwise, to any person place or property, or inciting violence, including suicide; and/ or,
depicts content, which is sexually explicit (pornographic or erotic content, including icons, titles, or descriptions), violent in nature, abusive, and grossly harmful,
Content that is defamatory or libellous;
Content that is obscene, pornographic, paedophilic, disrespectful, invasive of another’s privacy, including bodily privacy, insulting or harassing based on gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
Content that impersonates another person;
Content that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
Content that contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of the Platform;
Content that involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming";
Content that contains restricted or password-only access pages or hidden pages or images (those not linked to or from another accessible page);
Content that furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to violating someone’s privacy;
Content that involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes;
Content that solicits passwords or personal identifying information for commercial or unlawful purposes from other users.
is in violation of applicable law.
Any other illegal activity.

6.2 The Company shall, upon obtaining actual knowledge by itself or through a government body or court or by an affected person in writing or through email, about any such information as mentioned above, be entitled to disable such information that is in contravention of this clause. We shall also be entitled to preserve such information and associated records for production to governmental authorities for investigation purposes.

Although we prohibit certain activities in these Terms, the Company does not make any representation or warranty that the User Content you may encounter through your use of the Services complies with these acceptable use provisions or the Terms. These Terms do not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by these acceptable use provisions. We will have no liability or responsibility to users of the Services or any other person or entity for performance or non-performance of such activities. Our enforcement of the acceptable use provisions set forth in these Terms with respect to User Content in some instances does not constitute a waiver of our right to enforce such provisions in other instances involving similar User Content.

RESTRICTION ON USE

You agree and undertake that by using the Platform you shall not engage in or encourage or assist others to:

Post any Content that is against the Rules as defined above;
Use the Platform or any content or information for any purpose or in any manner that is illegal or prohibited by these Terms or under any applicable laws;
Use the Platform for any harmful or nefarious purpose;
Use the Platform in order to cause any kind of damage to us in any form or manner whatsoever;
work around any technical limitations in the software provided to you as part of the services on the Platform;
probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures or attempt and engage in any form cyber attacks;
modify, translate, create derivate works, reverse engineer, decompile or disassemble the software, except and only to the extent that applicable law expressly permits;
Directly or indirectly, publish, post or disclose or threaten to disclose, or incentivize others to disclose, in any manner whatsoever, other users' private information (including their real identity or any information that could lead to exposure of their real identity);
Spam or defraud any users of the Platform or any potential users thereof;
Impersonate any person or entity on the Platform;
Be disrespectful or unkind while interacting or communicating with any of our representatives, including without limitation, our grievance officer;
Use the Platform or any content or information thereof in any manner that violates or infringes anyone's rights, including rights of publicity, privacy, copyright, trademark or other intellectual property or contractual rights;
Use the Platform in any manner that may amount to hate speech, threatening, sexually explicit or pornographic, incites violence, or contains nudity or graphic or gratuitous violence;
Use the Platform in any manner that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
Rent, lease, loan, trade, sell/re-sell or otherwise monetize any content or any other aspect relating to the Platform or its services, without our express permission;
Solicit passwords for any purpose, or personal information for commercial or unlawful purposes from other users or disseminate another person's personal information without his or her permission;
Unauthorized scraping of any information from the Platform; You cannot attempt to create accounts or access or collect information in unauthorised ways. This includes creating accounts, posting or collecting information in an automated way (such as by using bots), or accessing the Platform and/or its services without our express permission;
Create another account if we have already terminated your account unless you have our permission;
Embed, re-publish, maintain and/or display any third-party websites/applications on any website or other internet location that ordinarily contains or hosts content that is unlawful, pornographic, obscene, defamatory, threatening, discriminatory, harassing, bullying, vulgar, indecent, profane, hateful, racially, culturally or ethnically offensive, or that encourages criminal conduct, or that gives rise, or potentially gives rise, to civil or criminal liability, or that violates any applicable laws, or that infringes or violates other parties' intellectual property rights or links to infringing or unauthorized content;
Express or imply that any statements you make are endorsed by us.

If you do or attempt any of the acts listed in Clause 6 and 7.1, in relation to the Platform, we may, in our sole discretion, take the following actions to protect ourselves and our community and also to comply with the applicable laws –

remove or block any content or information that you share on the Platform that violates these terms or any of our policies
refuse to provide or stop providing any part of our services on the Platform, including complete termination of your use of the Platform;
report such actions to the appropriate law enforcement authorities and commence legal proceedings against you.

8. SUPPORT

8.1 The Company offers email based, and online support tools. You may access support resources within the Platform or contact our support by emailing at mrmr@mrmr.social. Under certain exceptional circumstances, we may also request you to reach out to other authorized, appointed contact persons for resolution of your queries or support requests. The Company does not make any promises regarding how quickly we will respond to your request for support, or that we will be able to fix any problems you may be having. Any suggestions by the Company regarding use of the Services shall not be construed as a warranty.

8.2 We are an intermediary enabling online interaction between two or more users and allowing them to create, upload, share, disseminate, modify or access information using our services. Resolution of grievances or disputes or claims relating to violation of legal or personal or public or community rights (collectively known as grievances) is solely within the domain of legal or judicial authorities. We do not adjudicate any personal grievances.

8.3 If a post or its contents are contested or disputed, reporters have the option to use the “Report post” or “Report User” option within the Platform. Reporters may also submit to MRMR, orders from judicial or other authorities to take down any contested or disputed content at this link. Such orders will be acted upon on a priority basis. A Grievance Redressal Process in accordance with applicable law has been created and is available on the Compliance page on our website.

9. TERMINATION

9.1 The Company reserves the right to suspend or terminate your access to the Application and the Services with or without notice and to exercise any other remedy available under law, in cases where:

You are in breach of any terms and conditions of these Terms;
The Company is unable to verify or authenticate any information provided to Company by you;
The Company has reasonable grounds for suspecting any illegal, fraudulent, spammy or abusive activity on your part;
The Company believes in its sole discretion that your actions may cause legal liability for you, other Users or for the Company, or are contrary to the interests of the Application or the Company; or
directed by law enforcement.

9.2 Once temporarily or permanently suspended, or terminated, the User may not continue to use the Application under the same account, a different account or re-register under a new account, unless approved by the Company. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to Content by such User on the Application , to the extent permissible in law.

9.3 The User has the provision to appeal the suspension or termination of the account by contacting mrmr@mrmr.social or by submitting this appeal form.

9.4 All provisions of these Terms, which by their nature should survive termination, shall survive termination, including, without limitation, disclaimers, indemnity, and limitations of liability.

10. SAFETY WARRANTIES

10.1 The Services are provided “as is” and “as available” and is without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. Your use of the service is solely at your own risk. The Company and its directors, employees, agents, and partners do not warrant that: the service will be secure or available at any particular time or location; or, any defects or errors will be corrected (unless otherwise secured in these Terms); or, any content or software available at or through the service is free of viruses or other harmful components; or, the results of using the service will meet your requirements.

10.2 Unless you receive explicit permission by MRMR in writing, you must not:

Use bots or other automated methods to access the application.
Scrap or copy Content, User Content or any other information available on the Platform through crawlers, plug-ins, add-ons or any other technology.
Alter, modify or boost Content in any manner using automated or other unwarranted means.

11. INDEMNITY

You shall defend, indemnify, and hold harmless the Company, its affiliates, subsidiaries, joint venture partners and each of its affiliates, subsidiaries, join venture partners’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to:

(a) Your use or misuse of, or access to, the Service; or,

(b) Your violation of the Terms of Service or any applicable law, contract, policy, regulation or other obligation. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us.

12. LIMITATION OF LIABILITY

12.1 To the fullest extent permitted by law, in no event shall the Company or its directors, shareholders, employees, sponsors and partners, be liable under contract, tort, principles of liability including strict and vicarious liability, negligence or any other legal or equitable theory concerning the Services and/or the Platform:

(a) For any lost profits, data loss, loss of goodwill or opportunity, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever;

(b) For your reliance on the service;

(c) For any matter beyond the Company’s reasonable control, even if it has been intimated of the possibility of damages arising out of such events both beyond its reasonable control and/or their potential consequences.

12.2 To the maximum extent permitted by applicable law, MRMR will have no liability related to the User’s content and/or third party’s content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. MRMR also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User’s content and / or third party’s content.

12.3 User expressly understands and agrees that, to the maximum extent permitted by applicable law, MRMR will not be liable for any loss that User may incur as a consequence of unauthorized use of its account or account information in connection with the Services, either with or without User’s knowledge.

13. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to any rules of conflict of laws. All claims, differences and disputes arising under or in connection with or in relation thereto the Application or Services, the Terms or any transactions entered into on or through the Application or Services shall be subject to the exclusive jurisdiction of the courts at Delhi, India.

14. GRIEVANCE REDRESSAL MECHANISM

14.1 Any discrepancies or grievances with regard to Content and or comment or breach of this Agreement or Community Guidelines shall be taken up with the designated Grievance Officer as mentioned below only. You have the right to appeal against any action on your complaint or Content to the Grievance Officer. The Grievance Officer shall endeavour to resolve the same in an expeditious manner.

Name: Avi Chandra

Email: mrmr@mrmr.social

14.2 A Grievance Redressal Process in accordance with applicable law has been created and is available on the Compliance page of our website

14.3 Any dispute between the User and MRMR arising out of or in arising out of or in relation to or in connection with these Terms, including any question regarding its existence, validity or termination, shall first be referred to the Grievance Officer. If not resolved within 30 days, the dispute between the User and MRMR in relation to the parties’ rights and obligations under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. The parties hereby agree to submit to the jurisdiction of such courts for the resolution of any such dispute.

15. CHANGES

We reserve the right to change, modify, revise or otherwise amend any provision of these Terms, and any other terms, policies or guidelines governing your use of the Services, at any time at its sole discretion by providing notice that the Terms have been modified. Such notice may be provided by sending an email, or by posting a notice on the Platform, or by posting the revised Terms on the Platform and revising the date at the top of these Terms or by such other form of notice as determined by us.

Any changes will take effect as of the Effective Date posted at the top and bottom of this document.

We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.

16. ENTIRE AGREEMENT

These Terms, all the other policies and/or agreements incorporated in these Terms, and any other terms or policies as may be prescribed by MRMR from time to time, constitute the entire agreement between the User and MRMR, which will govern User’s use of or access to the Services, superseding any prior agreements between the parties.

17. WAIVER

Except as expressly provided in these Terms, no waiver of any provision of the Terms shall be effective unless set forth in a written instrument signed by the party waiving such provision. Each of the rights of the Parties under the Terms of Use are independent, cumulative and without prejudice to all other rights available to them, and no failure or delay by a party in exercising any right, power or remedy under the Terms of Use shall operate as a waiver thereof, nor shall any single or partial exercise of the same preclude any further exercise thereof or the exercise of any other right, power or remedy. Without limiting the foregoing, no waiver by a party of any breach by any other party of any provision hereof shall be deemed to be a waiver of any preceding or subsequent breach of that or any other provision hereof.

18. DIRECT MESSAGING FEATURE

The direct messaging (DM) feature can be used by users to interact with like-minded people on the Platform. However, it is important to ensure that the usage of this feature aligns with our Community Guidelines and promotes a safe and inclusive environment for all users. While using the DM feature, the user shall refrain from sharing any form of personal information. As a user, you bear the responsibility for both your actions and the content you disseminate, for which the Platform cannot be held liable. As an intermediary, we do not adhere to data encryption measures and are under no obligation to do so.

MISCELLANEOUS

Suggestions and Feedback. The Company is committed to keeping the users happy and satisfied with their use of the Services. We welcome feedback or inquiries about our Services. However, if you elect to provide any feedback or comments of any nature to us, all of such feedback and comments shall be our sole and exclusive property and we will have the right to use such feedback in any manner and for any purpose at our discretion without remuneration, compensation or attribution to you, provided that we are under no obligation to use such feedback.

Quality of Service. We strive to provide the Services under these Terms without errors or interruptions. Unfortunately, faultless and uninterrupted service cannot always be guaranteed. In the event of errors or interruptions, we will generally attempt to restore our normal operations as soon as possible.

No Agency. No agency, partnership, joint venture, or employment is created as a result of the Terms, and you do not have any authority of any kind to bind us in any respect whatsoever.

Right to Assign. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, and any purported assignment shall be null and void, but may be assigned or delegated by us, in whole or in part, without restriction.

Privacy. Our Privacy Policy informs you how we collect, use, and share your personal information.

For Parents and Guardians. If you are under the majority age as stipulated within your jurisdiction, your parent/guardian may request the termination of your Account by contacting mrmr customer support at mrmr@mrmr.social.

Survival. The terms and conditions of these Terms which by their nature are intended to survive termination or expiration of Services (including, but not limited to, Indemnification, Warranty Disclaimer, Dispute Resolution and the Limitation of Liability) will survive any expiration or termination of these Terms.

Interpretation, Severability, and Entire Agreement. These Terms, together with our Privacy Policy, form the complete and exclusive agreement between you and us, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between you and us relating to the subject products. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not affect the interpretation of these Terms. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, the other provisions of these Terms shall be unimpaired and the invalid or unenforceable provision shall be deemed modified and/or severed so that it is valid and enforceable to the maximum extent permitted by law.

Disclaimer. The information made available on the Platform is purely for informational purposes only. The information shall not constitute and is not intended to be professional advice or services. We do not make any representation or assume any responsibility for the accuracy, completeness, appropriateness, or usefulness of any information posted on the Platform.