Jonathan Courtney

703-732-8340

mail@joncourtney.com

EDUCATION        

Virginia Tech, Blacksburg, VA        2015 - 2019

B.A. in Economics, College of Science        

PROFESSIONAL EXPERIENCE        

Red River, Chantilly, VA

Inside Sales Account Manager II - Commercial        January 2022 - Current

• Nurtured active customer list of 50+ industry agnostic accounts ranging from SMB to Enterprise size to find opportunities to upsell, renew, or assist with general gaps in services.
• Demonstrated clear understanding of the sales cycle by participating from scoping to close. This includes discovery calls with customers, coordinating with internal resources during pre-sales process, strategically pricing/assembling quotes, closing business, and participating in checkpoint calls.
• Demonstrated understanding of complex solutions across technology practice areas such as enterprise networking, cybersecurity, data center, unified communications, cloud, and AI.
• Communicated and maintained relationships with OEM partners to leverage strategic pricing and professional services. Meetings with partners to source new opportunities.
• Managed Customer data, opportunities, and quotes within Red River’s in-house CRM
• Supported book of business worth $9,217,8340 in Revenue, $3,223,221 Margin as of the beginning of Q4 2024. Primary sales point of contact for SMB Accounts.
• Presented and closed $688,555 TCV/$260,981.20 TCM in Red River Managed Services Contract uplifts for SMB accounts as of the beginning of Q4 2024.
• Inside Sales Account Manager Rookie of the Year, 2022.
• Promoted to Inside Sales Account Manager II in February 2023.

Red River, Chantilly, VA        December 2019 - December 2021

Sales Development Representative - Commercial & SLED

• Executed outbound cold calling and email campaign strategies to qualify potential clients who could leverage Red River’s  IT Managed Services & Professional Services to fill gaps in day-to-day IT Service Delivery & Digital Transformation. (60-100 Daily Calls)
• Met and exceeded pipeline targets, for example: Q3 2021 - $662,983 Margin Proposed, $53,438 Margin Closed Won
• Consistent top three performer, one of two SDR’s to be promoted to Account Manager at the end of the year.
• Notable Closed Won Business: Uncovered and set meeting for first Red River Commercial deal in Texas - $70,850.00 Revenue, $21,190 Margin and Commercial Managed Services opportunity: $224,380 Revenue, $94,637.96 Margin
• Highly skilled in multiple sales platforms and CRM’S such as LinkedIn Sales Navigator, ZoomInfo, Outreach.io and Salesforce for outbound sourcing efforts.
• Maintained relationships with decision makers ranging from IT manager role to C-Level/CEO for opportunities.

VERISIGN, INC Reston, VA

 Provisioning Operations Intern         May 2018 - August 2018

• Created a web interface that dynamically depicts dependencies in production services.
• Presented Final deliverable and explained benefits to executive leadership.

VERISIGN, INC Reston, VA

 Resolution Operations Intern        May 2017 - August 2017

• Developed utility that stored and visualized data regarding datacenter physical hardware

Certifications

Amazon Web Services Certified Cloud Practitioner

VOLUNTEER WORK