Clancy Childs CV 2017

CLANCY CHILDS

+44 (0)7790 292901

EDUCATION

2005 - 2007 LONDON BUSINESS SCHOOL

Masters in Business Administration with Distinction (Top 10% of MBA Class)

Received Student Award from the Alumni Community

1998 - 2002 UNIVERSITY OF MICHIGAN, USA

BS in Computer Science and Economics (Double Major - GPA 3.4/4.0)

Awarded University Honors

BUSINESS EXPERIENCE

2015 - Now DOW JONES, London, UK & New York City, USA

Chief Product and Technology Officer, Professional Information

Reorganized and transformed product management function, technology product delivery and roadmap management at Dow Jones Professional Information
Accountable for product development of Dow Jones’ B2B products and data platforms including Factiva, Risk & Compliance, Newswires, NewsPlus and VentureSource
Conceived, developed and delivered the Dow Jones DNA platform that places Dow Jones data and content into a developer- and data scientist-accessible platform
Developed the long-term product and platform strategic roadmaps for Dow Jones Professional Information

2014 - 2015 Chief Data Officer

Managed global Data Science, Data Warehousing and Data Engineering teams.
Ran Data Science projects for customer data initiatives including predictive churn analysis, customer segmentation, content recommendation and ad targeting.
Developed R&D projects for Dow Jones Professional Information including Risk and Compliance Visualization and Content Recommendation from Chat.

2014 - Now INDERUS, London, UK

Founding Partner

Founded Inderus as a data and analytics consultancy.
Actively worked with clients of different sizes, business models and industries to develop their data analytics and data product management capabilities.
Designed data and measurement strategies, implementing analytics and data collection, and developing data warehouses and infrastructure for data mining.

Early 2014 TIZARO, London, UK

Chief Product and Marketing Officer

Launched new Tizaro ecommerce platform with new suppliers and logistics.
Designed multi-supplier virtual marketplace and procurement platform for large industrial operations (e.g. oil rigs and mine sites).
Ran marketing and data operations for customer acquisition and retention.
Developed product data warehouse for merchandising analysis.

2011 - 2014 GOOGLE, London, UK

Product Manager, Google Analytics

Launched Google Analytics Premium in Japan, France, Germany, Spain and Italy for both direct and reseller sales channels.
Managed cross-functional team including sales, marketing, support, legal and engineering to grow Google Analytics Premium business globally.
Developed and launched features for Google Analytics targeted towards largest enterprise clients and data scientists including unsampled report processing pipeline and integration with Google BigQuery.
Served as product management lead for all features and efforts around data privacy and security for Google Analytics including ISO 27001 certification, European Data Processing Amendment and Opt-out functionality.

2010 - 2011 Manager, Google Analytics Premium EMEA

Launched Google Analytics Premium Support programme globally, including design of support model, client segmentation, hiring, training and management.
Launched Google Analytics Premium in the UK for both direct and reseller sales channels.
Built and managed high-performing team of consultants, sales engineers and support staff who served Google’s top advertisers and consistently earned top customer satisfaction scores.
Earned Manager Upwards Feedback rating (from direct reports) in the 99th percentile of all managers.

2007 – 2010 Senior Sales Engineer, Partner Solutions Organisation

Negotiated contracts and signed deals with some of the largest online publishers in Europe for AdSense (Google’s advertising network) and syndication of Google web search.
Worked with several European public transportation agencies to launch their data in Google Maps.
Developed and published Google Conversion Optimisation methodology and launched Google Conversion Professionals programme. Worked with several advertising agencies to develop their in-house conversion optimisation capability.
Acted as technical pre-sales contact for partner integrations of Google Checkout and Google Apps.

Summer 2006 REAL NETWORKS, London, UK

Summer MBA Intern, International Video Services

Designed and developed business intelligence and data analysis procedures to understand customer behaviours and trends within the subscription video product.
Researched strategies for premium subscription video products including narrowcasting to underserved audiences and reconfiguring product packages to align with consumer preferences.

2003 - 2005 MCGRAW COMMUNICATIONS, New York, USA

Director, Information Technology

Directed development, marketing, deployment and support of Voice over IP product line. Coordinated between multiple vendors and internal cross-functional team to deliver to market.
Designed and maintained systems for tracking and billing a constantly growing portfolio of telecommunications services for over 7,000 customer locations and millions of billable calls producing monthly gross revenue of $2.4 million
Coordinated and led in-house and outsourced development of complex IT projects working with functional heads from revenue assurance, marketing, product development to identify specifications and deliver customised solutions
Researched new communications technologies and advised board of directors of industry developments that affected the company's competitive position. Initiated change in strategy from traditional telephony to converged services
Led pre-sales engineering team to design sophisticated telecommunications solutions for clients. Personally engineered and managed client solutions totaling $2 million in gross annual revenue

2002 - 2003 Developer / Data Architect

Designed, developed and deployed system to track sales, commissions, provisioning and customer inventory for over 50,000 telecommunications circuits
Increased accuracy of billing information and captured $150,000 in previously lost monthly revenue by migrating data of 1,000 legacy customer accounts to a new billing platform
Created company intranet and performance management reporting platform for sales, provisioning and customer service. Also built extranet component for customer access to billing information.

1997 - 1998 THUNDER HOUSE NEW YORK (NOW MRM PARTNERS), USA

Programmer

Led programming of web-based client projects including US Airways' E-Savers customer contact database and L'Oreal's cosmetic product matcher
Presented products and services to clients for consideration in web service and marketing development plans
Organised, developed and maintained company technology infrastructure including client extranet and web sites for L'Oreal Cosmetics, Tiffany & Co., and US Airways

ADDITIONAL INFORMATION

London Business School Clubs: IT & Library Representative, Student Association. Treasurer, Media Club. Treasurer, Shooting Club. Social Chair, Rugby Club. Co-president, North American Club.
Awarded McGraw Communications' President's Circle nomination for excellence and creativity (2005) and received Employee of the Year award (2003)
Advisor to Level 3 Communications' Executive Partner Advisory Council (2004)
GMAT score: 740 (98th Percentile)
Interests include sporting clay shooting, rugby, technology, travel and urban history