FAQ SHEET FOR DINING SERVICES

How does the Flex plan work?

Each student participating in the R&B Flex Plan is allocated 18 credits a week to be used at 3 different locations on campus, and 4 different off site locations in the city of Springfield. Flex credits will roll over each week until they expire at the end of the semester. Each student should check the days and times that each location is open. The R&B Flex Plan will allow the student to access their credits any time throughout the semester.  

Where can I use my credits off site?

McDonalds West Kearney

London Calling North Glenstone

Chick-Fil-A on Sunshine and Campbell        

Little Caesars on East Kearney

When do my credits expire?

Each block of 288 credits last one semester and end on the last of the semester.

Fall Semester: August 24th 2017 - December 11th 2017

Spring Semester: January 8th 2018- April 20th 2018

Christmas Break Credits: December 15th 2017- January 7th, 2018

How does Christmas Break Flex work?

If using Flex during Christmas break, you must purchase a credit block for $300.00 before receiving your sticker. The student can use cash, check, or credit card to pay for the block of credits. A student account charge is not an option for this block. This will include 55 credits to use anytime during the semester. Please see the Bursar to pay for this block of credits. At the time of purchase you will be charged a $100.00 for the use of flex for the entire Spring 18 semester. This charge can be applied to the student's account, or the student can pay check, cash, or credit card. If these credits are not used during the Christmas break they will rollover for use during the Spring 2018 Semester and will expire on April 20th, 2018.

How do I use my credits off site?

Every credit used off-site holds a $5.00 value.The student can purchase up to 2 credits worth of food ($10.00 pre-tax) at one time. Each vendor will track the student ID to the purchase and report to BBC. Vendors may have the student sign a logbook or the receipt, and write down their student ID number. Those credit(s) will then be deducted from the students credit count weekly.

Examples of Credit usage:

McDonald's total: 4.90 = 1 credit

Chick-Fil-A total : 8.45 = 2 credits  

Little Caesar’s Pizza 5.00 = 1 credit (this example is a $5.00 hot and ready pizza)

London Calling total:  9.45 = 2 credits

What if I run out of credits?

It’s important for the student to always be aware of what their balance is. The Dining Services staff will communicate with students periodically throughout the semester. It is the student's responsibility to keep track of their purchases. If the student needs, they can purchase a block of credits to add to their account from Dining Services. This may affect the student who is staying over breaks and may need extra credits.

How do I get started?

Simply fill out this form: FLEX PLAN

Each student will have the option of adding a $100.00 charge onto your account and may affect ending balances and payments plans. January 31st 2018 will be the last day to add Flex to your account. After this date all room and board plans will be set. Once flex is added, the student will receive an email from Randy Bates that will confirm Flex has been added to their account. The student will then come by Dining Services to get a special identifier added to their ID.