Student: Voice Tools: Troubleshooting Moodle ISU


Blackboard Collaborate Voice Tools facilitates and promotes vocal instruction, collaboration, coaching, and assessment -- perfect for language learning and creating vocal exercises in any subject.  Voice Boards craft threaded voice discussions which provide a warm vocal component beyond traditional message boards.

Blackboard Collaborate requires Java to be installed on the user’s computer. This guide will explain how to install Java and how to deal with pop-up blockers.

Note: Many mobile devices do not run Java and therefore the Voice Tools applications will not be accessible on those devices. If you are unsure if your device will run Java, you may need to check with the device manufacturer.

This guide will help you:

Student guides for Voice Tools:

Download Java (free download)

Click on the Java link to download the latest version to your computer. When installing, uncheck the selection for Install Ask Toolbar and Google Chrome.

Enabling Cookies and JavaScript in Firefox

Open or view the menu bar for Firefox.

  1. In the top right hand corner of the page, Click the triple bar icon.
  1. This opens a new tab in your browser.

  1. Select Options.


  1. Once the Options window is open, Click the Privacy tab.


  1. From the dropdown menu in the Privacy tab labeled Firefox will:, Select Use custom settings for history.


  1. Check Accept cookies from sites.


  1. Click OK to accept any changes.

Use the Pop-Up Blocker in Firefox

There are some functions in Moodle ISU that require that the pop-up blocker be turned off.

To open or view the menu bar for Firefox:

  1. In the top right corner of the page, Click the triple bar icon.
  1. This opens a new tab in your browser.
  1. Select Options.
  2. Click the Content tab.


  1. If not already checked, Check Block pop-up windows.
  2. Click Exceptions.


Note: A pop-up screen will appear.

  1. In the Address of website field, Type *
  2. Click Allow. The website will now be in the site menu/status area.


  1. Click Save Changes. The pop-up screen will disappear.


  1. Close the Options tab in your browser tabs.

If you have any additional technology questions, contact the IT Service Desk at 282-HELP (4357).  For questions about your course in Moodle please contact your instructor.

This work was done by Instructional Technology Resource Center at Idaho State University and is licensed under the Creative Commons Unported License. To view a copy of this license, visit Attribution Noncommercial 3.0 United States or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View, California, 94041, USA.