Tickets

What are the different ticket types?

Zone A - Amazing visibility

Zone B - Great visibility

Zone C - Good visibility

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event. Please remain in the zone for which you purchased your ticket.

Can I book a ticket for my caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

South Congregational Church, 1301 Forbes St, East Hartford, CT 06118

How do I get to the venue?

South Congregational Church is located near the “Maple St & Forbes St” bus stop along the 95 line, or off CT-2 E via Maple St.

Is there food served?

No, no outside food or beverages are allowed.

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

Yes

Is there parking available?

There is ample parking behind and along the south side of the church with handicap parking located close to the building.