Last updated, 27 Oct 2016


Terms used:
DOA (Dead on Arrival) - Malfunction/Faulty on the spot
EOL (End of Life) - No longer in production
Limited warranty - limited to just the specified parts, certain types of defects, or other conditions. Does not cover cosmetic damages due to wear and tear (e.g. scratches)

All Warranty are based on date of purchase. Please keep your receipt


Gaming Chairs

Warranty Period : (2 years for chair parts (not including natural wear of PVC or fabric)

FB: https://goo.gl/KztfE8

Spectacles

 

 

No warranty unless DOA.

*All purchase are recommended to check on the spot

Speaker

Warranty Period : 3 Years Limited Warranty on parts and labor.

Image result for edifier logo
Warranty Period : 1 year Limited Warranty

Image result for sonic gear logo

Warranty Period : 1 year

Sony
Warranty Period : 1 year
Covered by Sony Service Centre(located at KLCC & The Curve)

Gaming Peripherals

Astro

Warranty Period : 3 months

Armageddon

Warranty Period:-

-Mouse                - 1 year

-Mouse pad        - DOA

-Audio product        - 1 year

-Keyboards        - 1 year

Nyko

Warranty Period : 3 months

Plantronics

Warranty Period : 1 year

Warranty Period:-

-Mouse - 2 years

-Mouse pad - DOA / Firefly -  6 months

-Audio product - 1 year / 6 Months (In-Ear(Adaro/Hammerhead series))

-Keyboards/ Keypad - 1 year

-Wearable - 1 year

Roccat

Warranty Period:-

-Mouse - 2 years

-Mouse pad - DOA only

-Audio product - 2 years

-Keyboards - 2 years

 

 

SteelSeries

Warranty Period:-

-Mouse -1 year

-Mouse pad - DOA only

-Audio product - 1 year

-Keyboards - 1 year

 

Corsair

Warranty Period:-

-Mouse - 2 years

-Mouse pad - DOA

-Audio product - 2 years

-Keyboard - 2 years

Gamdias

Warranty Period:-

-Mouse – 1 year

-Mouse pad - DOA

-Audio product – 1 year

-Keyboards – 1 year

Logitech

Warranty Period:-

-Mouse – 2 years

-Mouse pad - DOA

-Audio product - 2/3 years

-Keyboards/ Keypad – 2 years

-Controller - 3 years

-Driving Controller - 2 years

Fnatic

Warranty Period:-

-Mouse – 2 years

-Mouse pad -  DOA

-Keyboards– 2 years

HyperX

Warranty Period : 2 years

Not entitled for 1-to-1 exchange

Valve

Warranty Period : 1 year

Zowie

Warranty Period:-

-Mouse - 1 year

-Mouse pad - DOA

Consoles

Nintendo

3DS XL console (Red, Blue, Black)

Warranty Period : 3 months limited warranty (Repair, no 1-to-1 exchange)

-Special editions come with 1 year warranty(unless stated)

Nintendo Switch (Repair, no 1-to-1 exchange)

Warranty Period : 12 months

Sony

Playstation 4 & Playstation 4 Pro

Warranty Period : 12 months

Covered by Sony Service Centre(located at KLCC & The Curve)

Playstation VR

Warranty Period : 12 months
Covered by Sony Service Centre(located at KLCC & The Curve)

Gaming Laptop
MSI

1-2 Years warranty base on series.

Website - my.msi.com/page/msinewmap/

Dell

2 Years Premium Dell 24/7 on-site warranty.

Note: Check product box for information

Alienware

1 Year Premium onsite warranty & 1 Year accidental damage warranty.

Note: Check product box for information

Custom Gaming Desktop

Vault

Warranty Period:

Based on individual parts.

Note: Kindly contact us for further information.

High-performance Gaming Monitors

Philips

Warranty Period:

2-3 Years warranty based on series.

Samsung

Warranty Period:

2-3 Years warranty based on series.

BenQ

Warranty Period

2-3 Years warranty based on series.



All goods sold are not refundable or exchangeable (terms and condition applied)