Tickets
What are the different ticket types?
The ticket page specifies the different Zones that are available for purchase. Zone A will have the best view, whereas Zone C might only have a partial view.
Can I buy tickets at the venue?
Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.
Can I book a ticket for my caretaker?
Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.
Is there an age requirement for the event?
All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
Where can I find my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
Venue information
Where is the experience taking place?
The Royal Cinema Theatre, 608 College St, Toronto, ON M6G 1B4
How do I get to the venue?
The Royal Cinema Theatre is accessible by car, city bus or train.
Visitors can find parking both underground, and at street level with ‘Green P’ parking within a two-minute walk of the venue.
The 506 Carlton streetcar stops at Grace and College. Below ground and above ground ‘Green P’ parking lots are accessible via Clinton St., immediately north of College and Clinton Streets.
Is there food served?
There will be snacks and drinks available for purchase at the venue.
Can I bring animals?
Animals are not allowed, except for service animals.
Does this venue have disability access?
For the convenience and comfort of accessibility needs, we kindly request that you arrive at the venue at least 30 minutes before the doors open. This early arrival allows ample time to assess the seating options available and select the most suitable location. If you have accessibility needs, please contact us for more information.
Is there parking available?
Not available. Alternatively, visitors can find parking both underground, and at street level with ‘Green P’ parking within a two-minute walk of the venue.
COVID Measures
Do I have to wear a mask?
We encourage all attendees to wear a mask, however this is not a requirement. This policy is subject to change.