Introduction

Bimwedo Technology Sdn Bhd ("we", "Bimwedo") is committed to protecting your privacy. This privacy policy (the "Policy") outlines how we collect, use, and safeguard your information when you access our website at mimar.tech (the "Website") and use our services including Mimar, Mimar Tech, and other related services (collectively "Service" or "Mimar"). By using our Service, you agree to the terms of this Policy and our Terms of Service.

Information We Collect

Personal and Business Information

When you use our Service, we collect personal information and business-related data such as:

Names
Email addresses
Phone numbers
Profile pictures
Logos
Physical addresses
Business details
Any other information?

You may opt-out of providing this information by choosing not to use our Service.

Information About Others

Our Service may also collect information about other individuals and businesses (e.g., your employees, customers, suppliers, consultants) through your use. You must ensure you are authorized to disclose this information to us. Bimwedo will use and disclose this information as described in this Policy.

You are responsible for informing those parties about this Policy and ensuring they agree to the terms, including how their information is collected, used, and disclosed.

How We Use Your Information

We collect your information to:

Provide and improve our Service
Verify your business identity
Administer the Service
Conduct marketing and training
Notify you about updates
Resolve technical issues (See Note 1)
Comply with legal obligations
Communicate with you

Note 1: Sensitive project data hosted on Bimwedo' servers remains under your ownership and is only accessed by Bimwedo for support and maintenance purposes.

By using our Service, you consent to the collection and use of your information as described in this Policy. We will only use your information for the purposes outlined or with your explicit permission.

You are responsible for keeping your Service password secure. Notify us immediately if you suspect misuse or if security is compromised and change your password promptly.

Data Aggregation

By using the Service, you agree that Bimwedo can access, aggregate, and use non-personally identifiable data. This data helps us:

Understand how customers use the Service
Improve the Service
Create business insights and benchmarks
Data Storage

Your information is stored on servers operated by reputable third parties (such as Amazon Web Services) located in Singapore. By using our Service, you consent to your information being stored in Singapore. These data centers provide hosting and storage services to Bimwedo, ensuring they do not access your data and use appropriate protection levels.

Protecting Your Information

We take reasonable measures to protect your information from unauthorized access, modification, or disclosure. Your data is stored on secure servers with SSL Certificates, and all data transfers between your machine and our servers are encrypted. However, the Internet is inherently insecure, and we cannot guarantee absolute security. Enter personal information into the Service only within a secure environment.

We will notify you promptly if we become aware of a security breach involving your information.

Information Disclosure

Bimwedo does not disclose your information to third parties without your consent, except where required by law (e.g., court orders, legal processes, tax authorities). We will inform you of any such disclosures whenever possible.

Payment Information

We do not store or access your credit card or payment information. These details are encrypted and securely stored by a payment gateway, enabling automatic recurring billing.

Accessing Your Information

You are responsible for ensuring your information is accurate and up-to-date. To request access to the information we hold about you, please contact us at hello@mimar.tech. We will process your request as soon as possible, provided there are no legal restrictions.

Use of Cookies

We use cookies to enhance your experience with the Service. Cookies do not identify you personally but recognize your computer. We use both persistent cookies (remain on your device) and session cookies (removed after closing your browser). Cookies help us track site usage and improve functionality. You can disable cookies in your browser settings, but this may impact the Service's functionality.

Making a Privacy Complaint

If you have a privacy complaint, please email us at hello@mimar.tech with full details and supporting documents.

Changes to the Policy

Bimwedo reserves the right to update this Policy at any time. Changes will be effective upon posting to our Website. We will notify you of significant changes via email or other means. Continued use of the Service indicates acceptance of the updated Policy.

Last updated: 28 June 2024