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28.08.2016

Stauffacher Apartments

Santiago, Spain

 

+”Dear HITrental team:

We have just left our comment in Booking.com. Here they are translated in English:

8,3

"A good option to stay in Zurich city"

We didn't like some aspects of cleanliness (under the sofa) and the bathroom is a bit small and it would need some improvements (enlarging wahsbasin, screen instead of curtain in the shower)

We liked the location, well-appointed, free WiFi in the apartment, easy check-in, and the great easy communication with HITrental staff. Highly recommended.

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28.08.2016

Old town Apartments

Marcela, Argentina

 

+”Dear team,I have anything but good comments about our stay at your

apartment.We did fall in love with the city and our confortness and great

location at your apartment,certainly added joy to the whole experience.

Just a detail that I dare to mention in case it might be improved.The fact

that the keys had been left in the key box at the front door ,was not

mentioned until I got there and spent some time don.t knowing how to get

into the unit.(not having a celular phone from which I could have reached

you)...Maybe,and just maybe,I could have known that at least one day before

arrival.

Besides that little inconvenience,I wish I had the chance to go back to

Luzern in the future,and I will certainly contact you again and will highly

recommend your services to my friends.

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27.08.2016

Chapel bridge Apartments

Praphul, United Arab Emirates

 

+”Dear management team

Being close to railway station as well as other central city activities/lake/historic bridge of Lucern is a huge positive for the property. The facitilies provided in the apt including fridge, cooking range etc a big plus. Only problem for our daughter was the frequent spotting of spiders on the windows/rooms/floors of the apartment where we stayed. Hopefully would be fixed soon with the ongoing property renovation in the near future.

Overall a much positive experience, would recommend to anyone we know who may want to visit Lucerne/surroundings in the near future. Thanks a ton for making our trip to Switzerland memorable. In case we visit Switzerland next we will definitely look at your other properties in cities that we visit

Regards.

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26.08.2016

Schmidgasse Apartments

Sarah, Canada

 

+”Hello

Nothing bothered us too much but I have a couple of suggestions -

• Have 2 towel hooks somewhere. The apartment is quite small so having the rack didn't work that well for us. Just 2 hooks would be great.

• I'd suggest get rid of the white 2 drawer piece of furniture- it's not needed and was in the way.

• Perhaps have net curtains on at least one window so there can be air coming in without the neighbours potentially looking in too?

• Perhaps warn people that it is a noisy street all day until 11.30pm? - one of us was trying to work in the room and that's hard with a live band at lunchtime...thankfully we had noise reducing headphones with us.

• On the map in the folder some of the numbers are not actually on the map - like where to buy the Nespresso capsules (#8 I think?).

• Shower door doesn't close 100%

Anyway- otherwise, the location is great! :) Liked the detailed info as to how to get there; and it was handy to just leave keys on table.

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25.08.2016

Allmend Apartments

Markus, Germany

 

+”Hallo,

vielen Dank für Ihre Mail.

Wir hatten einen sehr schönen Aufenthalt in Luzern und in Ihrem

Appartment. Es war alles sehr sauber und ordentlich.

Praktisch würde ich persönlich noch ein paar

gaderobehacken für Jacken neben der Türe finden.

Besonders Ihr Personal war sehr freundlich und aufmerksam.

Wir würden auf alle Fälle wieder kommen.

Viele liebe Grüße aus Bayern

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22.08.2016

Old town Apartments

Maha, Egypt

 

+”Thank you for your email. We did enjoy our stay in the apartment. It is in a charming area and was very clean, cheerful and tidy. However it was extremely small. Suitable for younger people not mature couples like us. There was also no cupboards what so ever on any hangers to hang our clothes. Just a unit with very narrow shelves and two drawers which made maneuvering around the room even more difficult. It would be highly appreciated to mention room size when booking (if you already did it was not in a noticeable place) as it gives customers a choice.

However as I said we did enjoy our stay and will consider you next time we come to Lucern

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20.08.2016

Chapel bridge Apartments

Anna, Spain

 

+”Good afternoon

First of all ,say that we played well in the apartment.

The only thing is we improved our part of the kitchen. We used this a lot

and maybe we would put more plates, cutlery and glasses (not only just for

5) .

We missed perhaps a pitcher for water, another pan and a tablecloth for the

table.

It also would put a mop and broom .

Anyway, we were very happy .

Thank you for everything.

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19.08.2016

Niederdorf Apartments

Susan, United States

 

+”Hello! Yes, we enjoyed our stay very much! The apartment was perfect! The one thing I would like to recommend is to have another fan when it is so hot outside. Also possibly put a mirror up in the living area, as it is difficult for 2 people to be in the bathroom using the mirror. We will recommend the apt to our friends! I work for Delta Airlines so if my co-workers travel to Zurich I will tell them to stay in the apartment.

Thank you!

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18.08.2016

Zeughausgasse Apartments

Louise, Sweden

 

+”Hello,

We just got back home so I apologize for the delay in responding. We enjoyed our stay very much, the apartment was very nice and had everything we needed and we really appreciated having access to the washing machine. We had some issues with the wifi during the period 27 July to 3 August - it just didn’t cover our apartment very well during this time (trying all available connections and in the end having to sit very close to the door to make it work for some remote office tasks I needed to perform...) whereas before it had worked without any problems at all.  But other than that we have only good things to say about the apartment, the house and your services! We look forward to returning and will certainly recommend you if the opportunity arises.

Kind regards.

********************************************************************************

17.08.2016

Chapel bridge Apartments

Deepti, United States

 

+”Dear HITrental team,

We enjoyed our stay in Luzern very much. The location was great and we

loved the feeling of having a spacious apartment right in the heart of the

town.

We do not have any complaints except that when we return, we would want all

the construction to be finished!

Other than that, the only suggestion is to have standard pillows for the

beds since most foreigners are not used to the large square pillows. Also a

few additional hooks in the bathroom will be helpful. The shower curtain

also needs to be shorter.

Thank you again for your services and we would definitely recommend your

place to friends and family.

Wishing you the best.

********************************************************************************

17.08.2016

Stauffacher Apartments

Alessandro, Switzerland

 

+”Dear Sir,

we would like to thank you for our stay in Zurich.

The apartment was in perfect conditions and also the welcome was great.

The only thing that we suggest to you is to put just some more stuff in the

kitchen. We think that guests would appreciate a kitchen fully furnished.

We hope to stay again in your apartment.

Best Regards

********************************************************************************

11.08.2016

Kreuzplatz Apartments

Mariani, Italy

 

+”Good morning, our stay was perfect. Everything was fine , we

appreciated your Being always helpful with our requests over all. We Will

sure book again your apartments when we Will visit Switzerland in the

future. Thank you very much.

********************************************************************************

10.08.2016

Station Apartments

Chandan, United Kingdom

 

+”Hi,

My stay was good. However, to improve your services I would recommend

cleaning once if people are staying over 2 nights. I was not able to even

dispose my garbage.

The kitchen was well equipped. The location was good. Checkout and check-in

was hassle free. the apartment was clean when we entered.

********************************************************************************

03.08.2016

Allmend Apartments

Sherry, Canada

 

+”Hi,

We had a great stay in Lucerne - the bed was very comfortable, kitchen was well equipped and we really appreciated the laundry facilities. The location was also very convenient to both the train and the bus.   We did find the room to be quite crowded with furniture, the room was also hot and stuffy and the hallway areas area pretty depressing.  The front desk staff were super friendly and helpful - thanks for a great stay.

********************************************************************************

03.08.2016

Allmend Apartments

Mrinmoy, United Arab Emirates

 

+”Dear HITrental Team,

Thank you so much for the hospitality provided by you and your team.

Special thanks to Ms. Karina and Ms. Tiana for their continuous and

untiring effort to make our check in very smooth. We stayed in KKL-II

apartment for 4 nights. We liked the place and apartment very much. Beds

are comfortable. Also the scenic views from the room is excellent. Kitchen

and kitchenware are also excellent. The place is quiet and peaceful which

we liked the most and ideal for leisure trip. We enjoyed daily morning walk

in the beautiful street. We really enjoyed staying here.

The shower curtain is not convenient and please consider to make it a glass

cubicle. Also there is a little scope for improvement in the cleanliness of

the floor and bath towels.

Once again thank you so much and definitely we will choose this place to

stay in future and recommend our friends to choose this to stay in Lucerne.

Warm Regards

********************************************************************************

02.08.2016

Stauffacher Apartments

Edmund, Austria

 

+”Sehr geehrte Frau Stephanie

Danke für Ihr Schreiben. Es war ein schöner Aufenthalt in Zürich, die Unterkunft war perfekt für uns. Wir bedanken uns für Ihre nette und zuvorkommenden Unterstützung. Vielen Dank nochmals und großes Lob an alle Mitarbeiter.

Mit freundlichen Grüßen

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01.08.2016

Allmend Apartments

Duc, Vietnam

 

+”Hi,

My family got a great time in Lucern. Staying at your apartment was like at home. It was clean, comfortable in particular the convenient location with a few minutes walk to the bus station. Last but not least, your staff was very helpful, she gave us a clear and detailed instruction at check in.

Thanks for such a great staying. I would strongly recommend your apartment for my friends.

Thanks

********************************************************************************

01.08.2016

Wagner Apartments

Edmund, Saudi Arabia

 

+”Very neat and clean apartment and it is exactly same as per listing description.A dressing mirror is needed.

Regards

********************************************************************************

29.07.2016

Allmend Apartments

Stanislav, Australia

 

+”Hello,

we did enjoy our stay at a HITrental apartment in Luzern and everything was

very good. We have got extremely positive impressions from our first-ever

visit to Switzerland, particularly of Luzern.

However, there was a couple of things in the apartment that did bother us a

little bit. Nothing too concerning though.

The ventilation in the apartment was very poor. I appreciate that it was a

rather small studio with only one window, but it still could be better if

there was an exhaust fan in the bathroom or a window which would safely

open a bit more than just a crack. The exhaust fan in the kitchen helped a

little bit, but it was unable to provide a sufficient airflow to replace

the air in the rooms.

We arrived on a rather hot day (31-32C) and it was very hot and humid in

the apartment. The window (or rather a door) would only open slightly for

safety reasons as the door goes directly outside and there is no balcony or

a safety barrier of some sort. Without being able to open the window and

let the fresh air in (temperature was pretty comfortable outside) we had to

wait for about six hours before the temperature inside dropped to a

relatively comfortable level. The central cooling function did seem to

work, but as the cooling was embedded into the floor the cold air wouldn't

go up and it without ventilation it would still remain humid and stuffed.

Another concern was that the window\door opening was big enough to let a

small child through. We were traveling with a 1y.o. baby who's actually

quite small, and it looked like she could have fallen out of the window. I

had to barricade the opening to ensure her safety.

Overall we are satisfied with the service and the condition of the

apartment and would definitely consider one of your bigger apartments

for our next trip.

Thank you.

********************************************************************************

27.07.2016

Station Apartments

Damian, Australia

 

+”Hi,

 

Just would like to let you know we had a fantastic stay in HITrental apartment 4. It was nice and cosy. However I could not get the coffee machine to work. Not sure if it was just me but it did not seem to prick the coffee pods properly. Thought I would let you know personally instead of in a review.

 

Thanks

********************************************************************************

26.07.2016

Chapel bridge Apartments

Mary, United States

 

+”Thank you for your message. We had a wonderful time in this apartment ‹

the view was just amazing, the location perfect, and inside the apartment

was just delightful. We so appreciated all the friendliness and

helpfulness of the staff ‹ everyone with whom we spoke was so

well-organized, friendly, and helpful. We hope to return next year!

I also just gave the highest praise on Bookings.com, in case that is

helpful.

********************************************************************************

25.07.2016

Schmidgasse Apartments

Daniela , Austria

 

+”Sehr geehrte Damen und Herren

Habe den Aufenthalt in Zürich sehr genossen.

Appartement war sehr sauber, besonders das Bad.

Lage war für meine Zwecke auch ideal.

Hat sehr gut gepasst. Werde ich gerne weiterempfehlen bzw. wieder buchen.

Vielen Dank.

********************************************************************************

24.07.2016

Wagner Apartment

Evelyn, Singapore

 

+”Hi,

We had a good stay thanks. The apartment felt safe and was spacious and bright. We had everything we needed for cooking.

The main area needing improvement I would say is pillows. There were only 2 yet there were three of us. We had to put a pillow case on the sofa cushion.

Also I felt the floor was not clean on arrival and actually mopped it myself the next day! Not something I usually want to do on holiday! Otherwise everything was very clean.

I would suggest you let guests know that the entrance to the building is right beside the Prizzi Italian restaurant. We went all around the block trying to find it. Not easy when suitcases and a child in a stroller. The restaurant is such a useful landmark.

All in all a good stay,

Many thanks

********************************************************************************

24.07.2016

Allmend Apartments

Sonja, New Zealand

 

+”Hi

We thoroughly enjoyed our stay at the HITrental Allmend Comfort Apartments

and will definitely recommend this accommodation to our friends. We were

welcomed very friendly and taken through the apartments and shown

everything that we need to know to make our stay easy and comfortable. We

were late to book in but this was no problem for the lady who welcomed us

even if she had to stay longer at the office. We were extremely impressed

with the reception, cleanness of the room and especially the laundry

facilities as this was much needed after 10 days in Europe already and with

another two weeks to go.

Thank you for making our Europe trip an extremely enjoyable and memorable

experience

********************************************************************************

22.07.2016

Badenerstrasse Apartments

Des, New Zealand

 

+”Hi There HIT Rentals,

Thank you for a wonderful stay!

The apartment was perfect for what we needed when visiting your beautiful country.

I will certainly recommend your service.

Thanks again

Best Wishes

********************************************************************************

19.07.2016

Allmend Apartments

Alissa, Switzerland

 

+”Dear Sir/Madame,

 

Good evening! I was happy with everything in the apartment I rented and I left a comment on Tripadvisor with 5stars and following comment :

 

"First of all I would like to thank all staff that does a great job at the HITrental company! I had a wonderful stay and I completely do not have any disadvantages to mention about. It was my the most satisfying stay I have ever had.

I had a 6 months stay in Studio Bourbaki III Apartment. I had a view of a stadium and it was not bothering at all. I had a third floor. Elevator was always operating properly. Cleanliness was good at the corridors and halls. Once a month Housekeeping ladies were coming to clean my apartment and exchange linens and towels. Laundry room was nicely equipped with three washing and drying machines. Also, washing powder provided for free and laundry itself is for free for all guests of HITrental. Garbage containers were always clean and located on the ground floor that was comfortable for me. Rental company provided rubbish bags individually for each apartment. There were some cameras in the corridors, so there were no problems with safety. I got a storage room on -2 floor for some of my heavy and huge belongings. If I had any questions I could always call to staff or go to ground floor to the office. Wi fi was fast enough for anything I watched or researched.

Apartment is equipped really nicely : there were enough cutleries, plates and bowls with different sizes, plenty of glasses ( for water, wine ) and cups, pots and frying pans, refrigerator and freezer, microwave and a stove, coffee machine and kettle, kitchen towels. It also had a nice table, spacious bed and sofa. Bathroom and everything was clean upon my arrival. I got 4 body towels, 4 towels for hands and face and 2 for the floor. I received some shampoos and soap as well. There were two mirrors and it was great. Unfortunately, I did not have a balcony, but other apartments had. This was just a question of choice, preferences and availability. There were a special place to keep my bicycle. If you want to have this opportunity - clarify with the staff first to let them know.

Transportation was super comfortable : 1 min away from Zihlmattweg bus stop (coming 4 times per hour) and 5 min always from Allmend / Messe train station (4 times per hour as well). You can easily get to city! Also, there were a Migros grocery store, prices were good and it was just nearby my stay. The views from outside were great and I could see mountain Pilatus.

I had an amazing 6 months! Thank you, HITrental!"

 

Thank you for your service!

********************************************************************************

17.07.2016

Stauffacher Apartments

Regina, Thailand

 

+”Dear Team

Thank you very much for a wonderful stay.

It was my first time using an apartment rental like this and we were

pleasantly surprised. All worked very well. The apartment was well fitted

with everything we would need and very clean. We also felt very secure

staying there. Appreciated the sound proof windows!

We also found the information folder very useful - thank you !

My suggestion would be the welcome amenities. Whilst I am sure the tap

water is drinkable, most foreigners prefer bottled water. I would suggest

to provide two small bottles or point out that the tap water is drinkable.

Its the first thing anybody needs after a long flight.

I would also eventually change the pillows! But again - the facilities were

excellent and we will certainly use the apartments again.

Special thanks also to Dominic for the very warm welcome and assistance

with my lost luggage. Thank you also to the very nice man on departure (

can not remember the name ) who assisted me with a taxi on check out.

Everything was fine and I will have no hesitation to recommend you in the

future.

********************************************************************************

12.07.2016

Allmend Apartments

Herbert, Netherlands

 

+”Hello HITrental team,

We did fully enjoy our stay at your apartments during 1/7 till 5/7.

No comments at all about these apartments.

I only would point you on the information which your clients need, when

using the public transport (bus no 20 from the station to the apartments on

Zihlmattweg).

Perhaps you can inform them after booking with the same info you gave me

during checking in, that such persons can use the cheaper choice for a

single ticket of € 2,50 p.p. and that ticketautomats were present at any

stop for that.

It could really help such clients to make the right choice for buying

transport tickets, as I bought more expensive ones, as I was not aware of it

by the start from the station to your apartment to the Zihlmattweg.

I hope you can use this positive comment, but furthermore your service was

excellent and surely we did enjoy.

********************************************************************************

12.07.2016

Zeughausgasse Apartments

Nigel, Australia

 

+”Hi Stephanie

Thanks for this.

I always book HIT if available. A little feedback for the two apartments,

1) Zügergasse, Zug The top floor apartment is very nice, but very hot in summer. It really needs an electric fan in the bedroom and potentially lounge as well. Also a couple of large mugs would also be welcome in the otherwise very well equipped kitchen.

2) Lüzenerstrasse, Cham Jasmin II, the two bucket chairs are very uncomfortable and made of plastic, hence very hot in summer. A small cloth sofa would be a big approval. There is a fan in this unit that was most welcome. Also a couple of large mugs would also be welcome in the otherwise very well equipped kitchen.

Thanks again.

********************************************************************************

11.07.2016

Allmend Apartments

Karen, Malta

 

+”To whom it may concern,

 

To be honest I truly must say that the experience was positive.  I have been in contact by email with Karina and we have been toured into our apartment by Bianca.  Both have been extremely nice and helpful and quick in their replies.

 

The apartment was clean and all amenities as described.....the only comment I have is that i didn't know that the apartment was not equipped with a/cs and at first my concern was weather the fan in the room would have been enough.....in our case it was....although I am not too sure if the temperature would rise further whether this would have been enough.

 

In the meantime I have already recommended the place with family and friends for any future vacations...:-)

 

Thanks and regards.

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10.07.2016

Kreuzplatz Apartments

Ian, Switzerland

 

+”We have only positive news on the apartment. The stay of our family from the USA was comfortable and there were no negative issues. An enjoyable experience and we would not hesitate to recommend to other people.

A few more cooking pans would be an advantage!!

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10.07.2016

Oerlikon Apartments

Frederick, United States

 

+”Hi,We had a wonderful time in Zurich. We found your apartment conveniently located. It was in excellent conditions. I do not think we could have asked for more. My only suggestion would be to add a curtain in the living room area to give more privacy and decrease the heat getting inside the apartment.

********************************************************************************

08.07.2016

Allmend Apartments

Sin, Hong Kong

 

+”Dear HITrental team,

We enjoyed staying in your apartment.

The location is great , which is near to the bus station and a Migros supermarket .The room itself is clean and fully furnished , which is suitable for family to stay in. We felt like staying in our home .

It would be great if there are more lamps or lights in the room because I found the room a bit dim at night . Besides , it would be perfect to provide one or two more extension sockets for the room.

Thank you for offering us such a great accommodation during our trip!

********************************************************************************

07.07.2016

Zugersee Apartments

Ma, Singapore

 

+”Dear Sir/Mdm: 

It is a pleasure stay at HITrental apartment in Cham. Thanks a lot and definitely I will choose stay at HITrental for my next trip! 

Wish you a nice day! 

********************************************************************************

05.07.2016

Stauffacher Apartments

Thomas, Indonesia

 

+”Dear HITrental,

We had a really nice stay. You run a great rental accommodation at a

beautiful location. Thank you!

********************************************************************************

05.07.2016

Zuegersee Apartments

Michael, Canada

 

+”Hi

We stayed at your Jasmine 1? apartment in Cham from Monday, June 20 until Friday morning (4 nights).

We loved the location as it is so close to the train station and shops and restaurants.  The church bells did not bother us as we used to live on Seestrasse and got used to them.

The apartment was nice and clean and well stocked.  The bed was comfortable.  The only problem was the shower.......it looked very old, dated and some of the plastic trim was broken - great place for germs to hide.

Also, there was no outlet for a hair dryer that we could find so we had to rig something up in the bedroom.

Other than that, it was perfect.”

********************************************************************************

04.07.2016

Central Apartments

Papavee, Germany

 

+”Everything was great and we were impressed. Room was nice and cleaned :) Thank you very much for your great service.

********************************************************************************

03.07.2016

Zeughausgasse Apartments

Elke, Germany

 

+”Hallo Stephanie,

Wieder einmal besten Dank das wir Ihre Gäste sein durften.

Unsere Verwandten haben sich im Apartment sehr wohl gefühlt. Alles bestens und ihr Service drum herum : hervorragend!!

********************************************************************************

29.06.2016

Zeughausgasse Apartments

Wendy, United Kingdom

 

+”Hi Hit Rental Team,

On the whole we were pleased but we found the matresses rather hard and we would have liked more pillows. Also the plugs were in awkward positions for using an adaptor when charging our mobile phones.  We had a lovely stay in Zug with some beautiful weather so we could enjoy seeing the town and the lake, and even have a swim and a sunbathe.  We are now back in England in the cold and the rain but with some lovely memories....

I hope the feedback helps,

Best Wishes.

********************************************************************************

28.06.2016

Oerlikon Apartments

Erkki, Estonia

 

+”Hi! I'm writing on behalf of Tiina Mändmets. She came to visit me, her son in Zürich and wanted me to thank You for very pleasant stay at the Oerlikon apartments. She cannot speak german or english so it's hard for her to do it.

She was extremely satisfied with everything. Location was perfect, rooms were clean and everything she and her friends needed was there in the apartment.”

********************************************************************************

27.06.2016

Oerlikon Apartments

Hambulo, Norway

 

+”Our stay at your apartments was suburb. The location is great, the apartment was beyond my expectations in terms of cleanliness and furnishings. The service was excellent, we didn’t have trouble with collecting keys at arrival. The information pack on activities in Zurich is great. All in all, our stay was great.

The bad side is that there is no bad side. Job well done folks. I will definitely recommend your apartments to friends who want to away from home but be at home in the lovely city of Zurich

********************************************************************************

26.06.2016

Kreuzplatz Apartments

Christine, United States

 

+”Karina and Dominic,

We enjoyed a wonderful stay in Zurich. The apartment was excellent. It was the perfect fit for our family.

Thank you for supplying the fans. They made dealing with the heat much better. I don't remember it being so hot in the time we lived here.

We also appreciated the use of the washer and dryer.

I want to let you know about a few items. The bathroom sink drains very slowly and did from the first use. Also, we broke the hair dryer. It still works but is somewhat divided in half. It probably won't look good to your next renters. Please let me know how you want to handle this.

Thanks again for a great apartment!”

********************************************************************************

25.06.2016

Stauffacher Apartments

Corinna, United States

 

+”Stay at the apartment was great....thank you.

Glad to see that there is a 'lift' in the building...should be noted as a 'perk' in your advertising...as we stayed in other apartments in EU and only stairs...that was a big and tiring surprise to get to our room !!

Thanks for the microwave...that is key for those who do prepare some meals during their stay.

Some improvements:

- washer/dryer instructions --- please include some basic operational guide in English as it was hard to figure out the translation and operational steps to get the them started....as all the labels on the machines are in another language.

- tram/bus maps -- there there was a note on which bus/tram to take, simple instructions on which tram to take to the direction of the city center and which one back would be helpful.....  along with other 'nearby' options of the tram close to apartment

    -  perhaps a url / link to the city tram/bus lines will be helpful

    - (like the metro & train maps) that show the stops and end points

 

Thanks again.

 

********************************************************************************

22.06.2016

Zeughausgasse Apartments

Matteo, Switzerland

 

+”There’s no negative comments that I would like to leave you, rather, your apartment was very very nice and cozy. The cleaning was good.

It was ok also the tv and stereo system.

Very clear the instruction for the keys, the washing machine and the operations to do for the garbage.

Interesting the position of the apartment, into the centre of the city, near to the nice lake.

 

Thank you.

********************************************************************************

20.06.2016

Stauffacher Apartments

Kayo, Japan

 

+”Thank you for your mail.

The apartment was convenient and fashionable.

The delivery of a key was also easy to understand.

Thank you !!!

********************************************************************************

20.06.2016

Allmend Apartments

Joseph, Australia

 

+”Hello,

We enjoyed our stay in the Apartments very much. Having access to the laundry was excellent and the coffee machine was a bonus. Clean, comfortable and secure. The only negative was the constant loud banging of doors,by other residents, which reverberated throughout the unit.

Thank you for our stay.

********************************************************************************

20.06.2016

Letzigrund Apartments

Rajendra, India

 

+”Hello Team,

I apologies for the late response as I was on vacation after departing from Zurich and joined office today.

Yes, definitely our stay at the apartment was enjoyable and very pleasant.

HITRental have all good points and I can't note any bad about it. All services were perfect and very timely. My visa is in process and will travel for 60-90days to Zurich again sometime in August. I would like to rent HIT again. Hope to get one in Zurich. Many thanks to all members of HIT Rental. Great Work and good job!

********************************************************************************

15.06.2016

Schmidgasse Apartments

Shantalla, Brazil

 

+”Hello,

we had a great time in Zurich.

We loved the location!

It was a little difficult to carry all the luggage but it worth it.

 

It was our first experience renting apartment and It was great. Thank you for your attention.

********************************************************************************

14.06.2016

Allmend Apartments

Vikas, India

 

+”Dear HITRENTAL team

Thanks for your mail and the nice arrangements made to make our stay comfortable and memorable at Lucerne

I have a small suggestion, as the studio apartments are very small, the TV should be mounted on the wall to save space.  Also the table provided are too big. The width should be a bit smaller so there is some space for movement in the apartment.

Lastly, the apartments should be NUMBERED too. Not many Indians/foreigners are comfortable with names. Case in point my mother, who stayed with us, she was never comfortable going to the other apartment we had as she said she gets confused. It was confusing even for us.

I am sure with above changes these apartments shall become more suitable and comfortable!!

Thanks and best regards

********************************************************************************

14.06.2016

Schmidgasse Apartments

Natalie, Australia

 

+”Dear HITrental team

I have stayed in your apartment in Zurich twice now and would do so again if I visit Zurich in the future.

The apartment is in an excellent location (particularly it's close proximity to the train station and Coop) and it's really nice to have the freedom of an apartment instead of a hotel. It is also supplied with everything you need to be self sufficient.

However, we found the ironing board difficult to use - it's too small and not stable enough to be able to iron easily. Also, we weren't able to access any English speaking channels on the television. We spent most of our time out and about but it was extremely frustrating that we weren't able to relax and watch and shows or news in the evening if we wanted to. I'm not sure why you would provide a list of English channels if none of them work, or are dubbed in German.

Thanks again for your service.

********************************************************************************

12.06.2016

Oerlikon Apartments

Ben, United Kingdom

 

+”Dear Hitrental,

Thank you for your email. Overall the experience was positive. Few issues that we noticed:

Bathroom was not very clean when we arrived (e.g. hairs on the wall of shower)

The wardrobe was poorly assembled - the doors were not attached at the bottom. While it was working OK this seemed a bit dangerous.

The room was quite warm even when the temperature outside was lower - I dont think you can do anything about this though!

********************************************************************************

11.06.2016

Allmend Apartments

Heidi, Singapore

 

+”Dear Hitrental,

 

We stayed for 3 nights in a wasserturm apartment and we enjoyed the stay very much.

 

We were delighted to find out that the apartment was well stocked with amenities - sufficient toiletries, towels, bedsheets, coffee, washing powder. The crockery and utensils were also spotless and more than enough to eat comfortably. Bianca was also extremely patient in explaining everything to us.

 

Just one tiny gripe - when we arrived, one of the bathroom floors was a little sticky at the corner. Other than that, it was a most pleasant stay.

 

Warm regards.

********************************************************************************

09.06.2016

Schmidgasse Apartments

Lea, Finland

 

+”Dear HITrental team,

we had a pleasant stay in Zürich. We really appreciated getting the keys earlier than the normal check-in time, even though the cleaning lady hadn't cleaned the apartment yet. That way we didn't have to carry our luggage a around the city for a long time. The apartment was lovely, very suitable for our stay. Thank you also for letting us stay until 4pm in Sunday since there were no bookings. The apartment was clean, and we felt that it had a really good quality-price ratio. Just a small negative thing, one of the bathroom lamps were broken, making the room darker than usual.

Thank you again.

Warm regards.

********************************************************************************

08.06.2016

Stauffacher Apartments

Sandeep, India

 

+”Dear Sir/Madam,

My stay at HITrental Zurich was very comfortable and memorable. The

HITrental staff was very cooperative and helpful. The assistance of Ms

Stephanie, Mr Dominic and Ms Karina was particularly noteworthy.

I would definitely mention this to my friends who plan to visit Europe /

Switzerland.

Looking forward to my stay at HITrental again.

Best wishes to the entire HITrental team

********************************************************************************

06.06.2016

Allmend Apartments

Jenny, United Kingdom

 

+”We did enjoy our stay in the HIT Rental apartments in Luzern.  However we would say that in the LU Superior Wasserturm there was a shortage of coathangers, no chopping board (we had to use one from our other apartment LU Pilatus II) and glasses.  We were very comfortable and had a good time in Luzern and hope to come back again.

********************************************************************************

05.06.2016

Niederdorf Apartments

Gaspare, Italy

 

+”Good morning,

We were very well in your apartment. Everything was perfect. I only have a

note for you: we have already found a single broken plate. No problem for

us :)

Thanks and best regards

********************************************************************************

04.06.2016

Allmend Apartments

Brian, Thailand

 

+”To HITretal Team,

We enjoyed our stay at your apartment in Luzern.However, there are a few matters that would have made our stay at your accommodation even better.

1) While we arrived at 4pm on Tuesday, we didn't get to check-in by meeting your staff. The instructions how to open the front door and calling the elevator were not clear, so we struggled to find the right way to use it. Also, we did not know that we could use the laundry room for free until it was too late for us to use it..... These matters would have been good to know ahead of the time.

2) Our neighbors were quite noisy. They slammed their door close every 5 minutes going in and out....

3) We could use one extra curtain to cover the windows. Our room was located on the second floor, and it was right next to the stadium entrance and bus stops, so we had a difficult time keeping our room private and not to visible from the outside.

********************************************************************************

04.06.2016

Central Apartments

Andrew, Australia

 

+We loved the apartment. Great roof terrace and views.

All good, would certainly recommend you.

Regards

********************************************************************************

04.06.2016

Kreuzplatz Apartments

Alex, Philippines

 

+”Hello!

We had a great stay in your apartment! We love your oven and stove top, and of course the proximity to grocery and tram.

Some minor area for improvement:

1. Soap for dish washer can be based on the number of days of stay, same with the trash bag.2. We couldn't find a Nespresso pod in Migros as stated in the manual.3. We hope the washing machine is inside the flat.4. There is a certain smell in the comforter that it is not fresh. But it is tolerable.5. The chairs in the dining area looks fragile, that is why we used the 2 chairs in the kitchen which are sturdier.6. Toaster for bread not working.

We were surprised how we could check in without any contact with a person, just the code of the box-- that was really cool! And Mario was very efficient in getting our credit card payment. Thanks!

Hope we can visit Zurich again in the future!

********************************************************************************

04.06.2016

Stauffacher Apartments

Zaidani, Singapore

 

+”Hi..We enjoyed the recent trip to zurich and also the apartment. The apartment location is very accessible. Nearby to shops, groceries stores. We are very satisfied with the apartment and have no comments.

We hope to hv spend more time in zurich as we would like to explore more of this beautiful country..we love the country very much. Zurich nations are very very friendly. We were quite amazed with their helpfullness. Hope to come back again and visit the capital city of switzerland one day..

Thank you so much..all in the apartment are to our expectation.

Thks for accommadating to our request too.

We would like to wish HITrental a success..

********************************************************************************

31.05.2016

Letzigrund Apartments

Prabhu, India

 

+”Greetings,

Thanks for your email.

We really enjoyed the stay at HitRentals these 30 days.

There is nothing to say, that there were any issues while our stay.

My kids & wife enjoyed the stay and it was convenience for everything.

Unfortunately we didn't get accommodate for few more days, but we managed to get in other place, still we remember our stay at HitRentals.

Thanks for all your support. :)

********************************************************************************

27.05.2016

Oerlikon Apartments

Raluca, Romania

 

+”Hello,

The apartment was booked for My relatives, and they were very happy and pleased about all The conditions during their staying at HITrental Apartment.

They were only sad because they couldn't extend more days their staying in The same apartment, because you were fully booked already.

Thank you and have a Nice week-end!

********************************************************************************

23.05.2016

Allmend Apartments

Marco, Switzerland

 

+”Hallo

Wir hatten das Apartment für eine befreundete Familie gebucht, die uns aus Deutschland besuchen kam.

Das Feedbackl unserer Gäste war sehr sehr positiv. Das Apartment hat ihnen sehr gefallen.

"Bemängelt" haben sie, dass sie keinen zweiten Schlüssel hatten. Wir hatten uns jedoch auch nicht an der Rezeption danach erkundigt.

Im weiteren hatte sie etwas Mühe mit dem Duschvorhang. Man musste sehr vorsichtig duschen, damit es zu keiner Überschwemmung kam.

Freundliche Grüsse

********************************************************************************

23.05.2016

Oerlikon Apartments

Ahmet, Turkey

 

+”Dear HITrental Team,

We really enjoyed to stay in your place. It was very clean. Everything which we needed there was. And your friend who gived us a keys was very friendly and helpfull.He explained everything.

So if we come again,definitely stay in your place. Also recommend for my friends.

Thank for everything.

********************************************************************************

22.05.2016

Station Apartments

Tosca, Switzerland

 

+”Hallo

 

Die Wohnung war tipptopp! Einzig gab es beim Bett keine Nachtlampe. Die einzige Zimmerlampe hängt an der Decke bei der Eingangstür, so ist Lesen im Bett nicht möglich und das Aufstehen in der Nach muss ohne Licht bewältigt werden. Eine Kleinigkeit, die aber auch schnell verändert werden kann.

 

Beste Grüsse

********************************************************************************

21.05.2016

Niederdorf Apartments

John, Australia

 

+”Hi Team,

The apartment and arrangements were generally very good.

The big problem is the loud noise from the nearby pubs. On several occasions this made sleeping impossible till 4am. You should seriously look at improving window sound proofing, and also better curtins to keep out street light.

TV antenna connection was also dodgy and only 2 of the many listed English speaking channels worked.

********************************************************************************

21.05.2016

Oerlikon Apartments

Shelly, Israel

 

+”Hi Hitrental/Dominic

It was a pleasant place.

And Dominic is a very nice guy.

I had 2 issues

1. The room is smeller then how it looks in the picture

2. The bed is not suited for 2 persons it is to small, but it was nice of

you to bring us another matters.

********************************************************************************

19.05.2016

Kreuzplatz Apartments

Juan, Agentina

 

+”Dear HITrental Kreuzplatz Apartments,

Thank you for your email.

We had a great experience at your apartment. It was tidy, clean, and

perfectly located.

Next time we visit Zurich we will for sure stay at your apartments

again!

********************************************************************************

18.05.2016

Oerlikon Apartments

Raphiphan, Thailand

 

+”In overall our family are happy with your apartment.

My comment is the floor was not clean enough. We felt it's quite

dustly when we checked-in. And our room is on the top floor, it was

like an oven when we came back in the evening. We opened the door and

windows and left them opened overnight. This made the room very dusty

in the morning so we had to clean the floor everyday.

Other things were fine and comfortable. Your kind and helpful staffs

were impressive.

********************************************************************************

17.05.2016

Badenerstrasse Apartments

Maria, Russia

 

+”Thank you very much for you hospitality!

We have only one notice - it will be great to have washing machine in

the flat or somewhere nearby (but easy to use). It's the most

desirable improvement!

Other things is great, thank you!

********************************************************************************

16.05.2016

Zeughausgasse Apartments

Nathalie, Italy

 

+”Dear HITrental team,

Thank you for a nice stay in Zug!

If there is one observation I would like to make, it would be the

following:

It would be nice to have glass curtains, not only shades.

The buildings surrounding the house are mostly offices which are open very

early till very late, and also some houses with families.

It is not very nice to have people look straight into the apartment,

especially with a bathroom that is too small to comfortably dress yourself

in.

Glass curtains would allow some privacy and permit the light to come into

the apartment even during the day when one might need some privacy or

feels uncomfortable eating with the neighbor looking straight into your

plate.

Now you can obtain privacy only by closing the shade curtains, which take

away most of the natural light. With glass curtains this problem would be

resolved.

Hint: I see you are an IKEA fan, they sell them for only 4.99?...

http://www.ikea.com/us/en/catalog/products/90111980/. ;-)

Besides for this inconvenience, I had a wonderful stay and definitely hope

to come back for my upcoming regular business trips to Zug.

Kind regards and thank you!!!

********************************************************************************

12.05.2016

Badenerstrasse Apartments

Ben, Belgium

 

+”We had a really great stay in our appartment!

The appartment was nice, clean, in order,... We just found that the

bathroom was a little to big if you see the rest of the appartment. This is

not really something you can change, but i just wanted to tell.

Everything was very clear when we arrived, and had good help from the lady

i needed to call when we arrived.

The only remarc i want to make, is the day we needed to leave, the cleaning

staff arrived at +/- 9h45. Normally we had time untill 11h to leave. But we

were ready and the cleaning lady gave us the time to leave.

********************************************************************************

11.05.2016

Allmend Apartments

Hiroko, Japan

 

+”Dear HIT rental office

Thank you for the email.

We enjoyed the stay very much.

The view from the room was so beautiful. Piratus with snow on the top was so lovely.

The apartment was spacious and clean. Entrance and elevator system were very easy once we understood them.

Supermarket and bus stop were very near and convenient.

Bianca is a lovely and charming person. She taught me "how to use" , rooms and what we had to do when checked out.

If there were some seasonings (salt, peppers, cooking oil etc) , it would have been nice for us.

However, dishwasher powder cube and washing machine wash powder were prepared, it helped us a lot!)

As I wrote my comment on booking.com (comment will be on the internet soon, I think), I would like to go back to the apartment sometime. Our family could relax and enjoy the stay!

Thank you and best regards.”

********************************************************************************

10.05.2016

Letzigrund Apartments

Paivi, Finland

+”Hi!

We and my family stayed at apartment Ivory on 5th of may to 8th of may. We were satisfied with the key hand over, public transport and the quitness of the house. Allthough I´d wish that there would be small lamps on the both sides of the bed in the bedroom and a samller lamp in the kitchen in the side of the sofa. So reding a book before sleeping would be more pleasant. Allso we wish there would be a curtain or shade in the door of the balcony.

********************************************************************************

10.05.2016

Schmidgasse Apartments

Wang, China

 

+”Sorry for replying late.We like zurich and we really appreciate that chose your apartment to stay.It is convenient and clean.Definitely,we'll write a good review on Booking.com.And we want to thank you for letting us check in early.”

********************************************************************************

06.05.2016

Kreuzplatz Apartments

Natalia, Russia

 

+”Thank you, everything was fine. The location is convenient- food stores nearby, train station etc...

the 2 bed-rooms and living-room which we used as a dining area is very comfortable for our family. The apartment is clean. Beds are nice.

Couple things I can mark:

- for us the amount of kitchenware was a bit not enough, some small things like for the salads, some small boxes to keep food in the refrigerator.

- TV channels extremely limited and only in German. I assume that people from different countries are visiting the apartment, so at least some English news and or music channels would be a plus (for example during rainy day)”

 

********************************************************************************

04.05.2016

Oerlikon Apartments

Mohd, Malaysia

+”Hi, we had a wonderful stay at ur apartment and pls continue maintaining as such. Quite impressed with the security& hv been travelling worldwide and this the best so far and thanks once again for giving us the opportunity to host 6 of us in a family.”

********************************************************************************

03.05.2016

Schmidgasse Apartments

Milos, Serbia

 

+”We are family of 5 (2 adults, one 15 years old an two 10 years old). Our

stay was very pleasant, location was excellent and apartment charming.

There were just a few small problems.Lights in the kitchen area did not

work, neither the tube above the working space, nor lights bulbs within kitchen exhaust hood. Also, bulb in one standing lamps was dead too. I would suggest some more reading lamps near beds, because you need to get out of Bed to turn the light off.”

 

********************************************************************************

02.05.2016

Oerlikon Apartments

Junjie, Germany

+”I am satisfied with your Cranberry I appartment.

It was a pleasant stay during the past two weeks.

 

However, the quality of sound isolation could be improved since sometimes I was bothered by children's cries in the early morning.

 

I would like to recommend your apartments to friends if necessary.”

********************************************************************************

02.05.2016

Zeughausgasse Apartments

Laurianne, Switzerland

 

+”Good morning,

I really enjoy the stay at your place. Everything was perfect

Thanks a lot”

 

********************************************************************************

02.05.2016

Zeughausgasse Apartments

 

Laurianne, Switzerland

+”Good morning,

I really enjoy the stay at your place. Everything was perfect

Thanks a lot.”

********************************************************************************

29.04.2016

Niederdorf Apartments

Tapas, India

 

+”Hi,

We really enjoyed our stay at your apartment at Zurich. The place was clean and it was a home away from  home for us.

Many thanks to all your people who made this possible.”

 

********************************************************************************

28.04.2016

Niederdorf Apartments

Tapas, India

+We really enjoyed our stay at your apartment at Zurich. The place was clean and it was a home away from  home for us.

Many thanks to all your people who made this possible.”

********************************************************************************

27.04.2016

Central Apartments

Anna-Sophie, France

 

+”Dear friends,

Thanks a lot for your mail.

Here are some comments.

Could be improved:   - "Welcome pack": it would be nice to offer one or two tea bags for those who do not drink coffee ... ;o)   - the hair dryer was not very efficient

   - noise at night because of street traffic: poor soundproofing as far are windows are concerned   - welcome not very "warm": you find the keys in a box, so you never meet the team.

- Positive comments:  - no problem with booking!

  - complete information concerning the way to get the keys, to reach the building (map...)  - "Welcome pack" (with some coffee, chocolates, soap...)  - getting the key was ok

  - the appartement was very clean :o)

  - warm blankets -  responses to emails: very reactive, effective and nice team :o) !

I hope that these comments will help you.”

 

********************************************************************************

25.04.2016

Zeughausgasse Apartments

Stephane, France

+”Yes, we have enjoyed our stay at the HITrental apartment in Zug. The location is very good (old city Zentrum and near the train station and shopping area). Here are a couple of comments:

- the 2 stools were very unstable.

- the main electricity plug had adhesive to keep it stuck to the wall: not very secure when you have kids.

 

Thank you”

 

********************************************************************************

22.04.2016

Oerlikon Apartments

Jenifer, Germany

+”I LOVED it!!

 

Everything was just about perfect.  I have stayed in many apartments and hotels in Zurich and this was the best yet for this price range.  By far.

The attention to detail, and the perks - like the nice dishwasher and personalized garbage bags, made a difference.

I will be back - if I can get a reservation:  It's often sold out.

 

I had two problems which would not prevent me from coming back but I would like to mention in case they can be improved.  First of all, as you probably know, the front door to the building makes an extremely loud noise when it shuts and it echos like a bang through the whole building.  I realize it's an old door and maybe it can't be replaced  or fixed.  How about a sign that says "Please close the door carefully and slowly?"  I have earplugs so it wasn't a problem for me.

The other problem needs to be fixed:  the door to the apartment.  I noticed, on the last day, that it was slipping away from the hinges, so that if you weren't careful, the door actually came off partly. That has to be fixed, but you probably noticed that.

 

In any case I look forward to my next visit.  Thanks for making it a lovely stay.”

 

********************************************************************************

22.04.2016

Stauffacher Apartments

Swapnil, India

 

+”We thoroughly enjoyed our stay in the apartment. It was very well equipped

and also very close to the city center.

There is a Indian grocery shop just behind the apartment, you can also

mention the same in the nearby places . This will be very convenient to

Indian travellers.

Rest all other things were first class and we would like to visit again.

 

Thank u. Had a great time.”

 

********************************************************************************

22.04.2016

Zeughausgasse Apartments

Emilian, Bulgaria

 

+”Dear Ladies and Gentlemen,

My wife enjoyed staying at your apartment. It is very well located, nicely decorated, clean and cosy. So we will be using your services definitely again and recommend you to friends - for a direct booking!

May be tougher pillows will still increase the comfort of your apartments - the sleeping comfort is very important!

I widh you a lot of success further on”

 

********************************************************************************

22.04.2016

Niederdorf Apartments

Rong, Germany

 

+”Dear Stephanie,

 

Yes, I did have a nice stay in Zurich, especially in your apartment.

 

Thank you very much for the effort.”

 

********************************************************************************

18.04.2016

Oerlikon Apartments

Roberta, Italy

 

+”We have nothing to complain about our staying in your apartment in Zurich, everything was perfect!

As I already told you, it was CLEAN, comfortable, functional and so close to the therapist Dr.Nancy Aberle in Kohrnhausstrasse, where we had to go twice a day for our younger kid!

In 7 minutes drive we reached our place, and that was great!

Also, it was near to the COOP supermarket and to so many other facilities....

Furnishing was simple but more than enough for our family.

We never opened the sofa/bed (that's why we did not find the pillows... :-) ), and we slept on the sofa as it was, one night my husband and one night myself, letting the children sleep well in the big bed... ;-)

We'll surely come back for some more therapies in September, probably for just 3 nights, but we do not know the exact dates, yet, unfortunately.

Hope to find the same apartment for that period, soon.”

 

********************************************************************************

13.04.2016

Allmend Apartments

Karla, Australia

 

+”We had a wonderful stay thank you. The facilities were great, the apartment was very clean and Bianca was very helpful. I really appreciated the washing machine and the dryer. The beds were very comfortable and the apartment was warm so we did not need to use the heating at all. We were very comfortable. Having the supermarket next door was very convenient and we did not find the paid parking expensive compared to Sydney parking prices.

 

The only very minor problem we had was that we could not operate the plug in the kitchen sink to do the washing up but we managed okay without it.

 

I would be very happy to stay there again and recommend to others.”

 

********************************************************************************

12.04.2016

Allmend Apartments

Priya, India

 

+”Overall, stay was very good experience.

1. few suggestion is to  incude a guide for ringng the door . for people not familiarit is not clear where the door bell is.

2. Once person is inside it shuld be possble to atleast use the rest rooms withut keys while waitig for collection of keys of the apartment

overall, it was a enjoyable and pleasant stay.

Bianca was very helpful.”

 

********************************************************************************

11.04.2016

Stauffacher Apartments

Petra, Netherlands

 

+”We did like the apartment very much.

The only thing we missed a little was something (a peg or a hatstand) to hang our coats on. Otherwise everything was very well taken care of.

Whenever we have to visit Zürich again we will contact you to rent an apartment of Hitrental.

If so, we will ask for an apartment at the back of the building because of the traffic noise.”

 

********************************************************************************

10.04.2016

Schmidgasse Apartments

Karen, Canada

 

+”The apartment was absolutely perfect; the location, the amenities, and the ease and convenience of the reservation, finding the location, etc. There is nothing at all that we could say that we would improve regarding our stay with you in Zurich!

 

Thank you for making our visit to Switzerland very memorable! We look forward to staying with you again sometime and will surely recommend you to others.”

 

********************************************************************************

09.04.2016

Zeughausgasse Apartments

Kathleen, Switzerland

 

+”I liked the apartment.

There are a couple of things that could be improved.

The curtains and shutters are not enough to block light or provide privacy. The curtains are not really curtains, and the shutters are old. This means anyone outside can see in.

The light switch to the right of the entry does not work.

The stove does not get hot enough to boil water to cook.

Thanks so much”

********************************************************************************

01.04.2016

Oerlikon Apartments

Fernanda, Portugal

+”Everything was perfect, very clean and comfortable.

The location is very good, the tram and the train are easy to catch as well as the bus.

There is everything you need around such as supermarkets, restaurants , kiosks...

I loved being there and I will recommend it to my friends.

I'll be in touch if I need to stay in Zurique again.

********************************************************************************

30.03.2016

Zeughausgasse Apartments

Susanne, Germany

+”Liebes HITrental-Team,

wir waren mit Ihrem Apartment sehr zufrieden. Die Ausstattung, Sauberkeit,zentrale Lage, nette Einrichtung und diverse Kleinigkeiten (Kaffee, Geschirrtücher, Spülmittel usw) haben uns sehr gut gefallen.

********************************************************************************

28.03.2016

Allmend Apartments

Olaf, Germany

+”Ihre Unterkunft war sehr gut. Verbesserungswürdig wäre die Ausstattung des Bades mit Handtuchhaken für große und kleine Handtücher! Zudem fehlen Garderobehaken im Flur! Die Winterjacken haben wir auf den Fußboden gelegt.

********************************************************************************

28.03.2016

Stauffacher Apartments

Anita, Latvia

+”Thanks for apartment, great location and all necessary equipment.   Everything worked well, and we didn't cook directly on the griddle.. ;))

********************************************************************************

27.03.2016

Zeughausgasse Apartments

Irene, United Kingdom

+”We had a lovely time in the apartment. Didn't get a lot of sleep because of the ongoing building work though. Apart from that all good.

********************************************************************************

27.03.2016

Oerlikon Apartments

Rangsiya, Thailand

+”Thank you for recommendation a good apartment for my family. It is the best one I ever stays in my trip both room and facilities in kitchen room. I will recommend to my friends who are going to Zurich. But it will be better if we can check in earlier. Thanks again for the best accommodation.

********************************************************************************

23.03.2016

Oerlikon Apartments

Hélène, France

+”Wir sind im allgemein sehr zufrieden mit unserer Wohnung : Sauberkeit, Lokalisierung, Austattung,...und mit den Austäuschen mit Ihnen. Nur das Bett ist wirklich zu eng für 2 Personen ; es müsste wenigstens 1,3 Meter sein !...

Ausserdem  wäre es auch sehr praktisch, einen Platz im Bad für Toilettentaschen vorzusehen und Kleiderhaken zu haben. Ich nutze die Gelegenheit, um Sie zu fragen, ob die Putzfrau einen ganz kleinen Elephanten aus Plastik (gekauft im Zoo) nicht gefunden hätte ? Freundliche Grüsse und bis zum nächsten Mal!

********************************************************************************

21.03.2016

Badenerstrasse Apartments

Pilar, Spain

+”Good afternoon,

We had a great stay at HITrental in Zurich.

Not much to say, but maybe hungers for the coats and extra storage for the suitcases in the living room could have helped to keep the apartment tidier during our short stay.

It's very remarkable that everything was super clean!!!

Thanks a lot for everything.

********************************************************************************

12.03.2016

Allmend Apartments

Richard, Spain

+”Just a few words to say thank you for everything. We really enjoyed our stay at your apartment. The apartment was very modern with all the necessary facilities and so we felt as if we were at home. The view from the windows was something to behold!

 

If we are ever in the area another time then we would not hesitate to re-book with you.

********************************************************************************

08.03.2016

Zeughausgasse Apartments

Emilian, Bulgaria

+”Yes, we enjoyed very much our stay at your apartment. I think it is very

nicely furnished and decorated, the customer feels that it is done with

love (liebefoll). The matrass is as well convenient - unlike the matrass

of the apartment in the last floor (I think it belongs to a different

company) which was a torture!

The only recommendation I would have is to buy one or two more pillows -

now only one is comfortable, the other one is a compromise. May be one

more for the case the sofa is used would be necessary as well.

********************************************************************************

08.03.2016

Letzigrund Apartments

Deborah, United States

+”We enjoyed our stay in Zurich and found the apartment to be at a great location. Some suggestions for improvement would be:

- longer duvets. While the bed was long enough for me, the duvet was too short leaving me with cold shoulders at night.

- there was a constant smell of cigarette smoke in the apartment. Would be nice to get rid of this.

- the right window could not be closed.

********************************************************************************

08.03.2016

Niederdorf Apartments

Martijn, Netherlands

+”We enjoyed our stay in Zurich and found the apartment to be at a great location. Some suggestions for improvement would be:

- longer duvets. While the bed was long enough for me, the duvet was too short leaving me with cold shoulders at night.

- there was a constant smell of cigarette smoke in the apartment. Would be nice to get rid of this.

- the right window could not be closed.

********************************************************************************

08.03.2016

Station Apartments

Choi, South Korea

+”We really enjoyed staying at HITrental station Apartments! Dianne was really nice and kind :)

The room was very clean and modern.

I was wondering why there wasn't any reviews in booking.com ( So my review of this apartment was first)

One thing!

I wish there was English instruction in Laundry.

Maybe I missed in information in red binder, but in the laundry room there wasn't any instruction in english so we really confused. And also we didnt know that yellow block? is the key for laundry.

But everything was perfect! except laundry.

We'll definitely visit HiTrental apartment next time too!

Thank you

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07.03.2016

Badenerstrasse Apartments

Paul, Switzerland

+”Die Wohnung war schön und zweckmässig eingerichtet. Folgendes hat mich jedoch gestört:

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07.03.2016

Zeughausgasse Apartments

Susan, Germany

+”Sehr geehrtes Team von HITrental!

Wir waren sehr zufrieden mit Ihrem Apartment und haben uns dort sehr wohl gefühlt!

Was wir, als wir am Abend ankamen allerdings sehr vermisst haben, war ein Zwischenstecker, mit dem wir unseren deutschen PC-Stecker auch ans schweizer Stromnetz hätten anschließen können. Den hatten wir leider vergessen, womit wir aber vermutlich nicht die Einzigen waren bzw. sein werden....

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05.03.2016

Niederdorf Apartments

Susan, United States

+”We were very delighted staying in the apartment at 41 Niederdorfstrasse.  Honestly it was one of the best accommodations we've ever had.  The apartment was clean and well-stocked as well as very well located.  We also felt quite fortunate to have been on the top floor with not only a spectacular view of the Limmat, but it was quiet as well.

Should we return to Zurich we will certainly contact you about availability of the Neiderdorfstrasse apartment again.

Thank you for such a wonderful stay!

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05.03.2016

Allmend Apartments

Ankur, United Kingdom

+”We really enjoyed our stay at your Lucerne apartment. The services are excellent. The complimentary free Tell passes added more comfort during our stay. The staff is excellent and took care of us.

Five stars from me.

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05.03.2016

Allmend Apartments

Hosny, Egypt

+”I would like to say it was very good stay for me the place the apartment it is well enough equeped

and clean the service was good the friendly staff i met  (ms bianca ) what iwant to say it was good to stay

by hitrental i like it very much thanks again for your good service

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03.03.2016

Zugersee Apartments

Gerd, Germany

+”An das Team,

wir waren höchst zufrieden in dem schönen Apartment in Cham. Alles war perfekt für unseren viertägigen Aufenthalt.  Besonders gefreut haben wir uns übrigens über die von uns nicht erwarteten Kaffeekapseln für den Kaffee am ersten Morgen und die ausreichende Zahl von Duschgel, Toilettenpapier und dgl. Gekocht haben wir nicht, aber das Frühstück konnten wir gut vorbereiten und genießen.

Da  unser Sohn mit seiner Familie in Cham wohnt, werden wir öfter im Ort sein und uns dann gerne wieder in diesem Haus "einmieten".

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03.03.2016

Niederdorf Apartments

Danesa, Argentina

+”We loved staying in Hitrental, beautiful place, you were si kind with us, and everything was perfect! We hope come back sometime. And we will recommend you!!

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01.03.2016

Letzigrund Apartments

Maria, Belgium

+”negative comments:

- impossible to use the dishwasher in ECO function (the time button was stuck); no instructions found; I had to wash up all dishes myself

- no grey curtain at the balcon window (the light was entering early in the morning)

- the cleaning lady asked us if we need toilet paper rolls one day before departure whereas we were there already 6 days)

- the white duvet for the sofa bed was quite dirty

positive comments:

- all necessary ustensiles and laundry provided

- nice to have some capsules of coffee (but without any sugar cubes,impossible to drink it!)

- quietness in the corridors and to neighbouring rooms

Thank you.

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01.03.2016

Allmend Apartments

Scott, United Kingdom

+”Our stay was very good. Special thanks to the lovely and friendly woman who helped check us in, fix our shower and leave.

Many thanks

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28.02.2016

Niederdorf Apartments

Muriel, Canada

+”I had a lovely stay in HITrental Apartment in Zurich.  The flat was well appointed and clean.  I was greeted shortly upon arrival and asked if anything was amiss or lacking.  I felt well hosted.  My only complaints were (which on some level I understand) was the inflexibly around the check in time.  I arrived in CH after an overnight flight and was not able to occupy the apt. until 14:00.  Would your suggestion be that I book one day earlier so that the key might be released upon arrival?  I would not mind paying for the extra day.  The only other “complaint” was that at least for two days, the last two days, the flat smelled of fish.  I took out the trash and opened the windows.  I wonder if someone in the building was cooking strong fish, or worse, if something had died. Otherwise, I would book this flat again in a heartbeat.  I love staying with HITrental and often recommend you to my friends. and colleagues.  A quick question, I disposed of the trash in the CH bag provided as per instructions.  I was not sure about what to do with recyclables.  I bagged them and added them to the deposit but I wonder if this was correct.  Instructions to this regard would be helpful in your welcome literature.  Finally, I had trouble with the Espressopress.  Sometimes it seemed to work, other times not.  

Warmly and with gratitude.

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28.02.2016

Allmend Apartments

Beat, Switzerland

+”Wir habe den Aufenthalt sehr genossen und es wäre uns nichts aufgefallen, was einen negativen Inhalt abgeben würde. Von A bis Z sehr zufrieden. Besten Dank!

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28.02.2016

Letzigrund Apartments

Günter, Germany

+”Es war alles in Ordnung, es hat mir gefallen. Schwachpunkt: das Internet. Das war leider nicht stark genug.

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27.02.2016

Niederdorf Apartments

Susan, United States

+”Thank you for everything;  we had a wonderful time in the apartment and I wanted to let you know that we have left both keys on table.

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26.02.2016

Schmidgasse Apartments

Gaye, Australia

+”Everything was fine with the apartment. It was very clean and in a really good location. It had everything we needed. Thank you.

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25.02.2016

Stauffacher Apartments

Marianne, Switzerland

+”We fully appreciated our stay with  your Company. Your Personal, Mr. Mario, adorable and highly efficiant. We shall probably more often come to Zurich in futur and shall revert to Hitrental at any time in order to rent a flat at the Stauffacherstrasse: flat Kuhn, Botteron or Kuenzli.

All our best regards to all your colleagues, M. Hock

N.B. e-booking asked us to commend, what I did. They only mentioned a wrong note under Personal . I had indicated note 10, they noted 8.6 which I never indicated. I told them to change this. Of course, I don't suppose that they take the energy to change it.

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22.02.2016

Schmidgasse Apartments

Tanaporn, Thailand

+”Service is very good. During stay in apartment I am comfortable

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20.02.2016

Stauffacher Apartments

Michael, United Kingdom

+”Thank you. The apartment was warm and the water hot, which was much appreciated. Also, in general, the atmosphere was very quiet. We enjoyed our stay, We were not able to put out the rubbish bag in the courtyard because we could not find a HitRental container.

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19.02.2016

Kreuzplatz Apartments

Mirko, Italy

+”Everything was perfect as I will be ' very happy to recommend it to all my colleagues

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17.02.2016

Schmidgasse Apartments

Walter, Argentina

+”Muy buena fue la bienvenida de Dominic y su amabilidad de llevarme las maletas.

Es verdad, la estancia en un apartamento no es lo mismo que en un hotel. Sera recomendado.

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17.02.2016

Zugersse Apartments

Eva, France

+”I would like to say that the apartment was very nice and well equipped. It was also very clean. The communication worked very well before, during and after the rental. We will definitely use your services again in the future, especially as we live very close to you and an apartment rental is great for family when they come and visit.

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15.02.2016

Allmend Apartments

Elisabeth, Belgium

+”We have had a pleasant stay and all was well in order.

Only parking costs we found quite expensive and the apartment was very hot.

Perfect location and beautiful views. Very satisfied. Thank you very much!

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12.02.2016

Letzigrund Apartments

Servi, Netherlands

+”We enjoyed the appartement, which is conveniently located near public transport and which was also very clean.

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11.02.2016

Schmidgasse Apartments

Hans-Bernd, Germany

+”Es hat uns sehr gefallen, alles sauber, netter Service, perfekte Lage

Einziger Wermutstropfen war die unmittelbar angrenzende Bar, bei der das Publikum lange und laut draussen stand, dadurch war eine Fensterlüftung nachts nicht möglich. Wenn man das weiss, dagegen gibt es Ohropax ... die haben wir dann besorgt.

Beim nächsten Zürichbesuch gerne wieder.

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10.02.2016

Allmend Apartments

Rory

+”I honestly had a perfect a perfect stay and couldn't have asked for better.

The staff who we dealt with personally and the ones who i dealt with over

the phone and email were beyond helpful.

So thank you very much on behalf of me and my friends for a lovely stay.

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10.02.2016

Oerlikon Apartments

Sara, Italy

+”I loved my staying thank you.

Everything was perfect and clean and new.

A suggestion: you should only put something where to put coats behind the door. And it would be more than perfect! Hope to be back soon!

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10.02.2016

Kreuzplatz Apartments

Shamima, United Kingdom

+”We have had a very comfortable and happy stay at the apartment could not really fault it overall. Your colleague Mario was very helpful and welcoming on arrival and the during of our stay was comfortable.

If we came to visit Zurich again we would definitely stay with Hitrental. Thank you for making the stay easy and happy for us.

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09.02.2016

Schmidgasse Apartments

Andreas, Germany

+”War alles super, bis auf das Gerumpel über uns. (ist halt die Bauart des Hauses, da kann man nix machen)

Beim nächsten mal gerne wieder, allerdings dann ganz oben.

Vielen Dank für den netten Checkin.

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09.02.2016

Zeughausgasse Apartments

Natalia, Russia

+”Everything was just perfect. Thanks!

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08.02.2016

Schmidgasse Apartments

Kenneth, Sweden

+”Thank you for a nice stay in your apartment! We really liked the good central  location in the old parts of the town and the unik  layout of the apartment. The only negative comment we can give was that the electric light in the citchen area did not work but that was no problem for us. We really can recommend your apartment to our friends if they are going to your area.

Greetings from Sweden!

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07.02.2016

Stauffacher Apartments

Ronald, Netherlands

+”Everything was perfect. Never had such a good place to stay. Gave a 10 on booking.com Thanks and maybe till a next time!

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01.02.2016

Letzigrund Apartments

Julio, France

+”Our stay there was excellent, in the apartment and in Zurich too.

Everything was great, the apartment was better then we expected. The person who came to clean the apartment was VERY nice to us, we arrived a little earlier, but she received us very well.

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01.02.2016

Letzigrund Apartments

Maninderdeep, India

+”I had a comfortable stay for over a year at 413 Hohlstrasse and everything was perfect. I will surely be a returning customer.

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31.01.2016

Station Apartments

Catalynne, Australia

+”Your apartment was perfect! Close to the station, excellent facilities, spacious, warm and very comfortable. I was very happy meeting the lovely lady to begin our stay - she took us up to the room and showed us all of the facilities with such friendliness. I would be very happy to stay with HITrental again. Thank you so much for the great stay.

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26.01.2016

Letzigrund Apartments

Ulrike, Germany

+”Appartment Purple: Sehr sauberes, ordentliches Appartment.

Lediglich komisches Geräusch aus Richtung Kühlschrank. Tiefkühlfach stark vereist.

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25.01.2016

Schmidgasse Apartments

Tatjana, Serbia

+”We came back to Belgrade today. Just wanted to let you know that our stay in your apartment was very nice and comfortable.

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25.01.2016

Allmend Apartments

Jürgen, Germany

+”Wir haben den Aufenthalt in der Wohnung "Pilatus I" genossen und schöne Tage in Luzern verlebt. Die Wohnung war sauber und komfortabel ausgestattet.

Ein tolles Plus war der Gutschein für den Tell-Pass, welcher uns, allerdings erst auf Nachfrage, ausgehändigt wurde. Diese Option könnte aus unserer Sicht von Ihnen noch besser in den Vordergrund gestellt und vermarktet werden (z.B. LINK zur entsprechenden Homepage). Für deutsche Urlaubsgäste bietet das Ticket interessante Freizeitmöglichkeiten und stellt ist ein super Angebot.

Die Nutzung der Garage ist sehr teuer. Es wäre wünschenswert, einen festen Stellplatz zu Sonderkonditionen anmieten zu können. Im abgesperrten Teil der Garage gab es viele freie Stellflächen mit HITrental-Beschriftung, welche dafür in Frage kämen.

Wir hoffen Ihnen einige Anregungen gegeben zu haben und verbleiben

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24.01.2016

Zug Apartments

Sam, United Kingdom

+”I was happy with my stay in general.

 

The one thing that bothered me was getting the key.  It was -7 degrees, so my hands were cold when getting there.  Then picking up an ice cold metal box, it was a really difficult task to turn the 4 dials to the right number .....  it was actually an unpleasant experience.  I had to walk to a restaurant to warm up my hands, just to get the key out of the box.

 

Other than that it was fine and good value, relatively.

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25.01.2016

Zugersee Apartments

Ma, Singapore

+”It was very nice experience for my stay at HITrental apartment in Cham. The apartment is clean, quiet and very comfortable with all necessary facilities.

Only one feedback from my side: it will be quite convenient if you can provide a small rice cooker.

Definitely I will consider to stay in such kind of apartment from HITRental for my next trip to Zug/Cham.

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20.01.2016

Badenerstrasse Apartments

Jad, Switzerland

+”The overall experience was very positive and we liked the apartment.

However, since we stayed 12 nights, you should offered at least one time cleaning for free during our stay,

Plus you made us pay more for an extra set of towels and sheets, and we didn't have access to the laundry machine for free.

It would be better to consider that for stays that exceed 10 days.

Thank you for your understanding.

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19.01.2016

Kreuzplatz Apartments

Theo, Luxembourg

+”Thanks for your support during our stay in Zurich. We had a very good time.

The apartment was in a very convenient location, good price for Zurich and spacious.

On the negative side (sorry for this), the apartment – especially the bedroom facing the street – is loud because of the tram which makes it difficult to sleep. As a result, we had to put our kids in the same bedroom with us.

In any case, thanks for your help.

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19.01.2016

Allmend Apartments

Alessia, Italy

+”Dear HITRENTAL,

as usual everything was very good, even if this time the room was really too hot!

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19.01.2016

Schmidgasse Apartments

Victor, Brazil

+”Thank you very much for your kindness. Everything was perfect in our stay at Zurich. Location of the apartament, reception, and the facilities. The only lack is the fact that there is no elevator in the building but it was supplented buy the help of your staff with our luggage. I would definetelly reccomend you to my friends. Great job!

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18.01.2016

Stauffacher Apartments

Meredith, Switzerland

+”We had a wonderful stay, it was a highlight of our holiday. I can't believe how perfect the apartment was for children (plus the park and kids restaurant) and so comfy and cosy. If anyone told me they were going to Zurich I would give them details of your company in a heartbeat, I honestly don't have a single negative thing to say. It was also half the price of anything on airbnb and I suspect much nicer than some of our other prospects so we felt very fortunate!

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15.01.2016

Niederdorf Apartments

Donna, New Zealand

+”Apartment great well set out and would recommend it to others.

A toaster would be good and a sheet in book in English how to use machine and dryer.

I couldn't do washing as not in English on machine or dryer

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14.01.2016

Schmidgasse Apartments

Sylvie, France

+”It was perfect.

The only one thing I really missed is : coat hanger! And maybe a raincoat hanger put into the shower, that could be useful for towels too.”

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09.01.2016

Schmidgasse Apartments

Marc, Germany

+”Wir haben uns sehr wohl gefuehlt in ihrem Apartement.gut funktionierendes wifi ist ein plus,gerade mit Kindern.

Auch ihre Flexibilitaet und Entgegenkommen bez des late check out war Sehr angenehm.

Das Apartement ist sehr gut ausgestattet und alles hat funktioniert.

Ein idealer Ausgangspunkt um Zuerich zu erkunden.

Gerne kommen wir wieder.”

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08.01.2016

Allmend Apartments

Mathias, Germany

+danke für die Nachfrage, und ja, es hat meiner ganzen Familie sehr gut gefallen. Die Atmosphäre in dem modernen Gebäude und einem gut abgestimmten kleinen Apartment hat überzeugt.

Wir mochten die Lage, da es sehr gut mit öffentlichen Verkehrsmittel erreichbar ist. Die Zimmer waren für alle 4 Personen sehr gut nutzbar für einen kurzwähre guten Aufenthalt. Vor allem die Ausstattung ist gelungen und es fehlt fast nichts für diese kurze Zeit (Staubsauger wäre noch perfekt).

Kleine Punkte möchte ich noch erwähnen, waren aber nichts was unseren Aufenthalt beeinträchtigt hatten:

- Abfluss des Waschbeckens im Bad war etwas langsam. Beim Händewaschen schon Wasserstau im Becken.

- Die Tür zum Balkon ist schwergängig, aber das auch in anderen Apartments wie wir hören konnten.

- ein kleiner Staubsauger als Ergänzung wäre perfekt, da mit kleinen Kindern immer wieder mal einer gebraucht wird.

- WLAN war immer vorhanden, aber die Server haben sich immer geändert, waren teilweise komplett verschwunden.

Ein Vorschlag, um anderen Gästen in der Vorbereitung zu helfen, bitte die Kaffeemaschine benennen. Damit könnte man bereits passende Kapsel mitbringen.

Besten Dank nochmals für die schöne Zeit in Ihrem Hause und die freundliche Aufnahme.

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08.01.2016

Letzigurnd Apartments

Mohamad, Singapore

+Your apartment is one of the best place I have ever stayed in my experience travelling. It is conveniently situated. The facilities provided is definitely adequate and was at its best standard.

Thank you to.the housekeeper who helps to clean the room and being very understanding on the day we check-out.

We are truly impressed with the service rendered by Mr Dominic on our day of arrival. He was so flexible and respectful towards us. He readily provide us with the additional soap and linen knowing that we are staying for 7 nights. Thank you for the chocolates, we felt really welcomed.

We did the full payment to Mr Dominic the other day in cash. Please advise if the invoice is sent to us. I have not received it in my email to date.

We are grateful for making our stay such a pleasant experience and look forward to come back at an opptune time.

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07.01.2016

Allmend Superior Apartments

Rahel, Switzerland

+haben vor ein paar tagen diese wohnung gemietet.

 

das erste, was mir auffiel, war die freundlichen beiden damen am telefon, mit denen ich zu tun hatte. aber auch später, als ich vor ort war, haben sie einen super job gemacht.

sie brauchten etwas geduld mit mir, da ich wegen einem gesundheitlichen problem etwas verlangsamt war, und sie mir die sachen zweimal zeigen mussten. sie hatten eine engelsgeduld und waren so freundlich und hilfsbereit!

werde diese adresse wärmsten weiterempfehlen!

 

die wohnung war wunderbar!

 

wenn sie etwas suchen, was mir den wohnkomfort noch mehr erhöht hätte,  würde ich dieser wohnung ein paar haken mehr wünschen.

im bad (an den wänden und hinter der türe) und im korridor, um ein paar mäntel oder jacken auch ausserhalb des kastens aufzuhängen.”

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06.01.2016

Schmidgasse Apartments

Michèle, Switzerland

+”...Alles sauber und unkompliziert, wie immer.

Nur ein Detail: Die bereitgestellten Kaffee-Kapseln schätze ich sehr. Die Kaffee-Maschine konnte ich jedoch im Studio V nicht brauchen.  Es liegt womöglich  an den Migros-Kapseln, die in älteren Nespresso-Modellen nicht funktionieren (der Kaffee läuft in die Schublade), hatte aber keine Zeit testweise richtige Nespresso-Kapseln zu besorgen. War ja kein Problem, anderweitig zu Kaffe zu kommen.

Was das Licht betrifft (Erkerfenster; automatisches Licht Gang), habe ich mir diesmal hab ich mir mit einem Tuch als "Vorhang" im Durchgang zum Erker beholfen, um einigermassen zu verdunkeln.

Herzlichen Dank und auf ein nächstes Mal

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05.01.2016

Stauffacher Apartments

David, France

+”We are totally satisfied about your services and the both apartments. Everything was perfect. All my friends and me are very pleased.

Thank you for everything.

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05.01.2016

Zugersee Apartments

Edmée, Netherlands

+”We enjoyed our stay in HIT rental Cham. Just a few notes:

 

- Heating wasn't working. Although we received a small electrical heating, it was extremely cold.

- There were no light bulbs in the two bed lights

- The church bells ring every 30 minutes, even during the night. For someone not used to this, it is very noisy and disturbing. It should be mentioned on the website

- The cleaners already arrived at 9.30 instead of 11.

 

Positive notes:

- very good beds

- all was clean

- nice area and central location

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04.01.2016

Niederdorf Apartments

Arun, Belgium

+”We really enjoyed our stay at the apartment and we didn't find any issues as such. The location was so perfect with the vicinity to the railway station and other shops around. We really appreciate the neatness and the hygiene maintained which is very important while travelling with a kid.

 

In all it was a very good experience for us.

 

Would definitely recommend to our friends and hope to stay in one of your apartments in future.

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04.01.2016

Letzigrund Apartments

Carlos, Spain

+”Thanks so much for everything.

We spend an amazing time in Zurich. The apartment was so confortable, clean and warm and with all the commodities we need.

I.m sorry but i dont have any negative point to comment .... well, i couldnt set  the cable TV but probably it was my fault :)

Again, thanks!!

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04.01.2016

Allmend Apartments

Esther, Switzerland

+”Wir verbrachten eine tolle Zeit in unserem Apartment in Luzern, welches unseren Anforderungen völlig entsprach. Einzig die Schneidemesser liessen zu wünschen übrig, weil die Klingen nicht scharf genug waren. Aber sonst war alles tiptop. Danke!

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02.01.2016

Allmend Apartments

Martin, Switzerland

+”Für uns war der Aufenthalt einmalig, nicht zuletzt weil gerade nebenan in der Messe die EXPLO15 stattfand und uns neu inspirierte.

Vielen Dank für die tolle Unterkunft mit genialer Aussicht, wir haben es in vollen Zügen genossen.

Ein kleines Manko: es gab nur einen einzigen Kleiderbügel für 4 Kleiderschränke, wir mussten unsere Jacken auf einen Haufen werfen.

Wenn wir wieder als Familie in Luzern eine Wohnung benötigen seid ihr garantiert die Nummer 1.

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02.01.2016

Allmend Apartments

Heike, Switzerland

+”Aufenthalt war sehr gut, danke.

Was uns gefehlt hat in der Küche war ein Krug oder Messbecher, sonst alles i.O.

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02.01.2016

Allmend Apartments

Katrin, Switzerland

+”Gerne gebe ich ein positives Feedback! Als ich vor knapp einem Jahr das Studio in Luzern gebucht hatte, war ich mir nicht sicher ob das wirklich alles klappt… Es war alles so automatisch etc.

Aber der Mail-Kontakt mit „Stefanie“ vor unserer Anreise, war sehr nett. Sie beantwortete alle Fragen und reagierte sehr flexible auf unseren Zeitpunkt der Anreise.

Wir wurden sehr herzlich willkommen geheissen von einer jungen Frau. Sie erklärte uns alles sehr gut. Mit dem Studio waren wir sehr zufrieden. Wir hatten eine gute Zeit. Ich kann ihr Angebot auf jeden Fall weiter empfehlen. Falls wir wieder mal in der Messe Luzern sind, werden wir auf jeden Fall wieder schauen, ob noch ein Studio frei ist bei Ihnen…

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31.12.2015

Allmend Superior Apartments

Helen, Singapore

+”Spacious apartment with a lovely view! Staff are helpful and friendly. Only negative is that the pillows are too small and some are too flat. Overall a very pleasant stay. Thank you!

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29.12.2015

Letzigrund Apartments

Norashimah, Malaysia

+”The apartment is ok and everything that we need are there. The only issue ( which is quite minor) is the key.

When I arrived, my phone is unable to connect to the local telco system for whatever reason and I was unable to call your office. I waited there for around 10 minutes or so. Luckily there was someone parking his car at the neighbouring building. So I seek his help to call your office.

I thought this was an inconvenience. My suggestion is for you to just give the combination to the key box through the email confirmation or at least have an intercom to your office or the lady that is cleaning the apartments. I always see her there. I understand that this is for security reasons etc but you already have our credit card details.

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29.12.2015

Allmend Superior Apartments

Aarthi, United Kingdom

+”We really enjoyed our stay in your studio. The room was very clean and spacious. The balcony was an added bonus. Also the closeness to the bus station and ability to reach Luzern Bahnhof was very helpful. Overall we are very much satisfied with the stay. The security was impressive and we felt safe staying there.

A couple of things i would like to mention.

1. You could add some sugar, salt and tea bags to your coffee pods in the kitchenette.

2. Also the thermostat did not work (or could be that we couldn’t comprehend the instructions to change the settings). So it ended up being too hot in the night. Better instructions would be helpful.

Apart from these, everything else was good.

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19.12.2015

Allmend Superior Apartments

Emilee, United States

+”Our family enjoyed our stay at your apartment in Luzern.  The apartment was perfectly setup for us.  Luzern was one of our favorite stops in our two week stay in the European Alps.  Thank you so much for sharing this special place with us.”

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17.12.2015

Allmend Superior Apartments

Adam, Singapore

+”You guys done a great job by keeping the apartment clean and comfortable to stay.

We really enjoyed our stay at your apartment and it's near to bus station where we can go and enjoy Luzern Scenery.

This apartment is highly recommended.

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17.12.2015

Letzigrund Apartments

Adriana, France

+”My husband and I were very happy with our stay in the Purple apartment. It was extremely clean, comfortable, felt new and well-maintained and had the necessities for our stay (hair dryer, coffee, toiletries). Especially liked the floor lamp behind the tv in the living room, because it made the room feel cosier.

The 31 bus was easy, accessible and very convenient. We did not find the traffic noise a problem.

The person who answered the phone was polite, helpful, and informative.

We  would have liked: window covering on the patio door for privacy, the small lights over the cooktop to work, and the couch to be in a position to watch the tv. That said, we enjoyed our stay and the value for money. We would stay at HITrental again.

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10.12.2015

Badenerstrasse Apartments

Christina, Singapore

+”We had a very pleasant experience at your apartment.  Generally, Katrina, Stephanie and Mario provided great support and assistance.

From the time we made the reservation and the strings of correspondences with your staff, experience had been great.  Your colleagues provided clear instructions and information pertaining to all our enquiries.

The apartment is well maintained and clean.  Location is good too, very near tram stop.

Thank you for making our stay in Switzerland a pleasant one.”

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09.12.2015

Kreuzplatz Apartments

Ana, Spain

+”First, thanks so much for your email. All your attention during the process (from the reservation to the final feedback), has been perfect, so many thanks for that. I don't have any bad comment about the apartment. The cleaning and services included were what we need for a perfect stay.

 

Again, many thanks for your consideration. If I get back to Switzerland, I will repeat with HIT Rental.

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09.12.2015

Allmend Superior Apartments

Vanja, Italy

+”It was super. really. apartment was beautiful and Clean with Very Good Service!! if we will come back we will Book again this Apartment. the only Problem is the Parking, really expensive. Thanks a lot for all.”

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08.12.2015

Schmidgasse Apartments

Dion, Malta

+”Thanks for your mail.

I can confirm that the Apartment was very good with regards to location, cleanliness, and facilities. The service was also very flexible and receptive to client's needs.

The downside, albeit perfectly understandable and something that is beyond HIRental's control, are the narrow steps to take up the luggage and the noise from the nearby establishments (especially in early hours of Sunday)

The suggestions,

- please give clients options about late checkouts (when no guests will be arriving on check-out date)

- please consider giving clients options available if they would wish to leave their luggage to pick up after check-out

- please consider adding an additional layer of darker window curtains, for added privacy once lights are switched on in the inside.

Thanks again for a comfortable stay, and I look forward to be your guest again in the near future.”

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07.12.2015

Stauffacher Apartments

Heloise, Germany

+”Wir waren von der Wohnung in der Stauffacherstr in Zürich positiv überrascht. Es hat alles gestimmt: die Wohnung war sauber, die Einrichtung war neu und hatte sogar mehr, als wir erwartet haben: besonders gut fanden wir die  Details der Einrichtung wie: Nespresso Maschine, Föhn, Backofen (so selten!), Rollladen an den Fenstern. Die Location war perfekt, gut angebunden mit der Straßenbahn und gegenüber der grünen Anlage mit Spielplatz. Gut fanden wir auch, daß ein Mitarbeiter persönlich vorbeikam, um zu wissen, ob wir Fragen haben oder etwas brauchen. Die Schlüsselübergabe über den Schlüssel Box lief reibungslos.

Insgesamt sehr guter Preis/Leistungsverhältnis.

Wir werden die Wohnung dementsprechend positiv in Booking.com bewerten.”

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03.12.2015

Letzigrund Apartments

Elisa, Italy

+”Our stay in Zurich was amazing and we were so sad to leave! The apartment was very clean, nice and you have been very kind so that we enjoyed it so much! We're going to leave a comment on booking.com and we hope to come back in Zurich again.

Have a nice evening !”

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01.12.2015

Niederdorf Apartments

Paul, United States

+”The apartment itself was just fine, very well located and clean.

My concern was the street noise. I understand that we are in the city center, but the amount of people in the street going to the bars made it impossible to sleep before 4:00 in the morning. Closing the Windows helped a bit, but the room got warm. It would help if there was a fan even in the winter time.  The people on the street were yelling, playing soccer, breaking bottles and singing at all hours of the night.

As much as I liked the location and apartment, the noise would cause me to stay elsewhere next time we are in Zurich.”

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01.12.2015

Seefeld Apartments

Daniel, United Kingdom

+”I'd just like to thank you for an excellent stay in Zurich

The apartment was perfect ( though the kitchen light bulb needs to be changed ).”

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30.11.2015

Niederdorf Apartments

Julia, United Kingdom

+”Dear  HITrental Team,

thank you very much for emailing us. We would like to share our positive feedback about the stay at HITrental Apartments. Everything was great, all things we needed (iron, kitchen facilities, towels and beddings) we found, very tidy and clean room. Great location as promoted on Booking.com.

In particular I would like to say thanks to Stephanie for keeping us updated in regards to payment and booking in general! Good service, very pleasant experience and amazing customer service :-)  

We would definitely recommend your Apartments to our friends and for sure will choose you next time again! “

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20.11.2015

Schmidgasse Apartments

Sally, United Kingdom

+”Thank you. We had a most marvellous stay with you. We were impressed somebody [a nice young gentleman but I cannot remember his name, so sorry], came on our first night at about 9pm just to check we were alright. He was charming.

The flat was beautifully clean and had the most powerful shower we've ever come across. It is also perfectly situated. We loved walking out onto the riverside walk, and only 4 mins from the Train Station: perfect.

Also with the high cost of eating out, it was very cost effective to eat in, and then go out to a cafe or bar for a small drink after meals.....

The only thing we didn't understand were that there were working shutters on the windows. We felt rather stupid when we realised, but for people brought up in the UK, we only think of curtains, so never thought of looking OUTSIDE the windows. Perhaps a small sentence in the clear 'welcome file' about shutters?

Thank you again, for a really splendid stay.”

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17.11.2015

Allmend Apartments

Maria, Italy

+”CARO team di HITrental

Abbiamo apprezzato tanto il vostro appartamento molto carino, accogliente e funzionale. Ben collegato con il centro di Lucerna.

Il personale era molto garbato e gentile . Bianca è stata tanto gentile e disponibile con noi. Avremmo tanto gradito se nell'appartamento ci fosse stato un forno e la lavastoviglie.

Spero di ritornare presto a Lucerna e sicuramente ritorneremo ad alloggiare presso di voi. A presto con affetto Maria Giordano e la sua famiglia.”

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23.10.2015

Letzigrund Apartments

Simon, Germany

+”Hi there!

Sorry for answering so late. Unfortunately I cannot answer the official booking.com questionnaire now neither, because it is too late.

But still I would like to thank you for an excellent stay in Zurich.

Well, the start was a bit dodgy, as our key had not been put in the keybox as arranged, but after phoning you up we were excellently welcomed and taken care of. And not charging us for parking was a more than welcome compensation.

The apartment itself was excellent, clean and furnished nicely and completely and we thus enjoyed our stay very much.

Thank you again and best regards.”

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22.10.2015

Superior Allmend Apartments

Sreeram, India

+”Dear HITrental team,

 We had an awesome stay in your apartments! Your staff (Bianca checked us in) was very helpful. The location was very convenient, great security, fantastic views, well-maintained facilities, wi-fi worked well. We'd definitely love to come back there. Please consider providing better mattresses (firmer ones) and some packets of sugar, salt and pepper in the kitchen - it would make it perfect!

Thanks and we would gladly recommend you.”

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20.10.2015

Allmend Apartments

minsoo Seo, South Korea

+Hi, I enjoyed staying your apartment. It's very clean and comfortable. I stayed at 1bed room, having 3 single beds, a living room with dining table, terrace, small kitchen and large bathroom.

Well equipped kitchenette. I cook all the time.

Location is also not bad. They let me know how to get to the apartment by e-mail. Good direction. I can easily get there 😃😃It takes 10 min to Luzern station by bus, bus is coming very often.

Nothing I can complain about.”

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18.10.2015

Letzigrund Apartments

Roslina

+”Apologies for the late response. I just wanted to let you know that my mother and aunt enjoyed their stay tremendously at your apartment. The apartment was very clean and very well appointed, as well as close to the shops and bus stop. And they have special commendation for the cleaning staff who were very friendly and helpful, making their stay so pleasant.

They only have one suggestion, which is to include more instructions in English, such as for how to use the washing machine for example.

Thank you again for helping to make their stay in Switzerland so enjoyable.”

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18.10.2015

Allmend Apartments

Imesh, Sri Lanka

+”Overall it was good but I didn't like the fact that I had to clean up the apartment since we were on holiday and I was under the impression that this is a serviced apartment if not you should have mentioned prior to booking I hope you agree with me and only one other thing was negative the curtains were too thin and any body outside could see us as it even didn't cover the whole window other than that it was a memorable experience and loved the chocolates please try and tweek the negative and all would be good.”

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17.10.2015

Letzigrund Apartments

Peyman, Norway

+”I am really happy of the cleanliness, location, your services and also the commitment if your employees to keep the customers happy.

Thank you for everything.”

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16.10.2015

Seefeld Apartments

Louise, United Kingdom

+”We had a great weekend in Zurich, and were very happy with the apartment.

It was clean and comfortable with plenty of space and amenities.

The only issue we had, was trying to get the television to work (not sure if the batteries were not failing), but it was a minor point as we didn't go to watch TV.

Thanks again for a good stay.”

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16.10.2015

Schmidgasse Apartments

David, New Zealand

+”We were very happy with the apartment.  We appreciated the staff assistance with our bags.  We were surprised to be asked to clear the rubbish ourselves, and believe that this should be done by the cleaner.  Also the clothes dryer did not work, though we have been told that this will be attended to.  The result was a room full of laundry on improvised lines.”

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13.10.2015

Allmend Apartments

Jin Zhan, China

+”The stay in HITrental Luzern has been a wonderful experience for me and my family. Highly appreciated! What I like most are:

1. Modern and clean apartment, high security facility;

2. Nice surrounding area, Migros supermarket so close by; I watched a Swiss super league game in nearby stadium;

3. Easy connection to train station by bus 20;

4. Kitchen staff very helpful, particularly for my family who are not so used to western food;

5. I forgot my apple watch after leaving the apartment. I called your number before I got to the bus station, and the lady came to help in a few mins and I found my watch again. Appreciated!

The only minor inconvenience is the shower area. It is a little bit too tight and the shower head could not be fixed and it kept slipping down during showering process. Not a huge issue so we didn't even call during the stay.

Anyway, great experience and we will most probably choose you in our future trip to Europe. I noticed in your website Hitrental.com that you have many apartments to stay in most cities in Europe, which is very helpful to us to plan ahead.”

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12.10.2015

Badenerstrasse Apartments

Raelene, Australia

+”The stay was very good and comfortable. Only issue was that we found it difficult to find the building address to begin with.

Other than that- great! Thanks.”

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08.10.2015

Kreuzplatz Apartments

Larisa, Moldova

+”We are satisfied with our stay in Zurich and the quality of your services. The high speed of your reactions to client questions, the readiness to satisfy client requests, as well as high organization of cooperation with client - all this deserves all praise. Comfort of apartments, saturation of home appliances are distinguished by high quality. Therefore, we are not disappointed that took preference of your services. We wish you continue to support your business standards achieved.”

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08.10.2015

Letzigrund Apartments

Bharathi, Australia

+”Thanks for the email.  It was a great stay and nothing really bothered us. Everything was readily available & the apartment was very tidy. Thanks for organizing a pleasant stay!”

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07.10.2015

Allmend Superior Apartments

Viresh, India

+”It was just amazing, can't complain at all... We loved it :) Thanks for everything.”

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06.10.2015

Allmend Apartments

Anphu, Singapore

+”Thank you for your concern about our stay.

Everything was we expected. The apartment, its cleanliness, the reception and location are very good.

However, we were on the first floor, just above the entrance door which was very loud when closing each time guests come in. So many times at night, my heart just pounded each time the door closed!...also the doors on apartment go through the same problem...loud! We hope this helps.”

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06.10.2015

Kreuzplatz Apartments

Shulamit, Israel

+”Thank you, we find the apartment very good, we enjoyed to be in Zurich, every things was ok.”

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05.10.2015

Kreuzplatz Apartments

David and friends, United Kingdom

+“Hello, I am writing to confirm how delighted we were with the accommodation you provided in Zurich. The apartment was roomy, well equipped and very clean. It was positioned in a superb location with great access to the centre whilst also having great facilities and bars close by. We were met by Stephanie who was most charming and extremely helpful and courteous. We really couldn’t have asked for more. All expectation was surpassed. Thank you for helping make our stay at Zurich most memorable.”

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04.10.2015

Letzigrund Apartments

Susanne, Italy

+”Hello, I am writing to confirm how delighted we were with the accommodation you provided in Zurich. The apartment was roomy, well equipped and very clean. It was positioned in a superb location with great access to the centre whilst also having great facilities and bars close by. We were met by Stephanie who was most charming and extremely helpful and courteous. We really couldn’t have asked for more. All expectation was surpassed. Thank you for helping make our stay at Zurich most memorable.”

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04.10.2015

Letzigrund Apartments

Susanne, Italy

+”Hi the apartment was fine, clean and the cleaning lady was very kind letting us stay one our longer in the morning after 11.00 The only thing is about the iron we try to use it but it didn’t work.

Thanks a lot, we will recommend your structure to our friends.”

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04.10.2015

Allmend Superior Apartments

Michael, Singapore

+”We were very happy with the aparemt. It was very well equipped with everything we could need in the kitchen and laundry. Parking, lift access, the appliances were all easy especially after the very thorough introduction by Bianca. The apartment itself was very comfortable. We would recommend it!”

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03.10.2015

Allmend Apartments

Sie Yen, Singapore

+”We had a wonderful stay at the apartment. Everything was great and we liked that the facilities were clean and new. The Swiss chocolates was an especially sweet touch. The kitchen though small, was very well equipped and useful.

The only grunt we had was that the blinds for the apartment stopped working on the second night of our stay. Not sure what happened, but the button to put down the blinds was unresponsive. We did not sleep well as a result because our apartment was located on the second floor and lights from neighbouring buildings were too bright. Fortunately, the button seemed to resumed its functionality on the third night.”

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01.10.2015

Allmend Apartments

Rahma, Italy

+”We stayed in hitrental for few days it was really excellent accommodation started from staff who is in reception to the flat, survice .view. Cleanses I recommend to stay in this apartment defently I will stay again in this apartment.”

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29.09.2015

Badenerstrasse Apartments

Yasuyuki, Japan

We enjoyed staying your apartment! Thank you all.

Specially, Mario helped us very much... appreciated him.”

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29.09.2015

Zeughausgasse Apartments

Jana, Czech Republic

+”We spent very nice time in Switzerland and I hope, it was not our last visit in this beautiful country.

According the appartment I can say, that it was exactly what we expected. We enjoyed possibility of cooking.

Appartment was clean, well equiped and in great location.

On the other hand, the appartment is not big enough for occupancy of 4 people and I would offer it to the clients like for 3 pax max. It is not really comfortable to have extra folding bed, which takes place and it is difficult to move there. We had to move with the furniture to have some space at least.

All the services were fine, picking up the keys on the arrival day was exciting for our kids :-).

Thanks again for everything.”

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29.09.2015

Kreuzplatz Apartments

Margret, Switzerland

+”We thought the apartment was great, very clean.  We appreciated the fans, as it was too noisy to have the window open.  The beds were very comfortable.  I liked that you provided washing up products (liquid, tablets, brush, etc).

For info, I did not know that apartment 1 was number 26 and not 28 - fortunately the people in that apartment were in and advised me.  It could be made clearer on the booking confirmation.

Potential improvements:

1. The cups don't fit under the coffee machine.  Personally I prefer a cafetière or filter machine.

2. Some hooks or equivalent for hanging towels up.

3. An additional big mirror (near a plug socket for hair dryer).

4. The chairs around the table - they spread when you sit on them, try it and you'll understand.

5. As I live here, I understand the keys for the washing machine, my colleagues who don't, had no idea - perhaps a picture of the keys in the file would assist.”

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28.09.2015

Allmend Apartments

Margret, Germany

+”Hallo, der Aufenthalt hat uns gut gefallen. Folgende Anmerkungen haben wir:

Es gab keinen Backofen wie in der Anzeige beschrieben.

Eine Nachtischlampe funktionierte nicht.

Die Messer aus dem Messerblock waren total stumpf, man konnte kein Brot abschneiden.

Es könnte vielleicht noch eine Lampe über den Esstisch, dort war es sehr dunkel.

Zusätzliche Bilder beim Esstisch würden es freundlicher machen. War sehr steril.

Position Couch und TV könnte besser sein.

Infomaterial über Luzern auf dem Zimmer wäre nicht schlecht.”

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28.09.2015

Letzigrund Apartments

Patricia, USA

+”The apartment worked well for us.  It was clean, sufficiently stocked with bathroom supplies and kitchen supplies.  Three things i would like to suggest because we used the couch/bed in the living room.

1.  It would be nice to have the ability to pull down some type of cover on the door going to the balcony.

2.  It would be  nice to have the tv in the livingroom.

3.  Couch is uncomfortable for a shorter person so a living room chair would be helpful.

None of the above would prevent us renting the apartment again.  Staff was very pleasant and helpful.”

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27.09.2015

Allmend Apartments

Rajender, India

+”WE WERE VERY HAPPY DURING OUR STAY - THE APARTMENT AND FACILITIES AND SURROUNDINGS ARE VERY GOOD - THE STAFF ALSO VERY COOPERATIVE IN PROVIDING INFORMATION AND GUIDANCE - ONLY DRAWBACK WE CAN MENTION IS PROBLEM OF BATH AREA - ONE CANNOT ENJOY BATH SINCE ONE HAS TO BE ALWAYS CAREFUL WHILE USING HANDSHOWER.”

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27.09.2015

Allmend Apartment

Cyril, United Arab Emirates

+”We thoroughly enjoyed our stay in Switzerland and to add flavor to our visit, the HIT rental apartment was excellent and was very comfortable.

The rooms are quite comfortable , well equipped  with adequate facilities.

Appreciate the management for a well planned and organized procedure developed for the stay. Very easy, highly secured and well managed and informed adequately. The front desk part-time staffs were very accommodative.

One suggestion is that if you can arrange for a in-house housekeeping once in 3 days it would add comfort during our stay.

Overall the stay was excellent and comfortable.

Thankyou and God bless you all.With best of regards to everyone in HITrental.”

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25.09.2015

Letzigrund Apartment

Fabiola, United States

+”Everything was great, thank you.”

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24.09.2015

Allmend Superior Apartment

Jacob, Australia

+”Thank you for allowing us to use your apartment. We really enjoyed our stay in your apartment. We're highly impressed by the way it was managed.

One minor recommendation is if you will keep the manuals of the appliances, so as to enable people to use them more efficiently.

The views from our apartment were breath taking.”

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24.09.2015

Allmend Apartment

Anuj, India

+”It was a pleasant stay at HITrental. Apartment is very nice and location is also good.

We would recommend to our friends.

We tried our best to follow all the house rules and I hope you didnt find any problem from our side.

The only problem we had was the floor heater. It was not working.. We thought of complaining initially but as it was not much required so we ignored.

Overall the experience was good.”

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24.09.2015

Allmend Apartment

James, United States

+”We enjoyed our stay at the Allmend apartment which was our base for 3 nights while we explored the Lucerne area.  The staff was responsive to our emails.  The apartment was spacious, clean, well furnished with strong internet.  Rigi II did not have views of Mt Pilatus, but the breezy balcony and large windows were fantastic.  Bus station and grocery store were very close with easy access to downtown Lucerne (train station, boat pier, Old Town Lucerne, restaurants and shops, etc).  We highly recommend this apartment.

We may never visit Switzerland again, but if we do you can be sure we'll look to HITrental for lodging.”

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23.09.2015

Seefeld Apartment

Pasuta, Thailand

+”We are very happy to stay at your place. Everything is perfect except one small thing like there is no any light at corridor. And it would be better if you could put more bin in bathroom. Anyway, we will definitely come back to your place if visiting Zürich again.

Thank you and best regards.”

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23.09.2015

Allmend Superior Apartments

Muhammed, Oman

+”Everything was perfect!!! Excellent Apartment.”

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20.09.2015

Allmend Apartments

Khalil, Saudi Arabia

+”I would like to thank you for the best apartment and service. All my family said that we had good time in this apartment and city.”

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16.09.2015

Niederdorf Apartments

David, United States

+”We thoroughly enjoyed our stay in the apartment in Zurich. We loved being in the "old-town" section and being on a pedestrian-friendly street with all the shops, cafes and restaurants. The apartment was charming, spacious, clean and allowed us to fix our meals as well as eat out.  It was close to the rail station as well as the bus tour excursions. Such a memorable experience. Thank you.”

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15.09.2015

Letzigrund Apartments

Karthik , United Arab Emirates

Thanks for the receipt and the apartment with facilities are excellent , we really enjoyed our stay.

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15.09.2015

Allmend Apartments

Sheila , Austria

+”Positives:

Informative and detailed instructions on everything. Really appreciate that as it helped us a lot.

We really liked the fact that everything was clean and everything was provided for, i.e. towels, cutleries, pots and pans, as well as shower items (they were a nice surprise)

We were most impressed with Diana, she was very friendly and helpful.

Things we Didn’t Really Like:

The beds were strange. We didn’t like that there were sharp protruding edges. If the mattresses were on top of the bed frames instead of inside like a box, that would probably solve it.

Also, one of the beds seemed old because the springs were just loud and creaked a lot. We didn’t bother using it.

The Laundry Cards - we didn’t understand why the cards couldn’t be topped up, instead we had to buy a new card when we used up one card and there were no provision for refund if the whole value wasn’t used.

The kitchen was tiny. One reason why we rented an apartment was to allow us to cook but the space was not conducive to cooking. The stove and the sink took up the entire space. There weren’t enough storage as well for our grocery. Had we been staying for a short time, say 3 days, maybe it wouldn’t have been an issue but we stayed for 11 days so that was a bother for us. Perhaps, you could offer an apartment with a bigger kitchen for those staying longer.

Overall, it was a great apartment and we would stay there again.”

 

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10.09.2015

Allmend Superior Apartments

Pat , Austria

+”We really enjoyed our stay at Allmend apartment The view was amazing and facilities were excellent Staff very friendly The blinds kept opening and closing during the night so not sure why that happened but was not a big problem Would definitely recommend to other travellers We also enjoyed watching soccer from the balcony.”

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10.09.2015

Badenerstrasse Apartments

Josef , Malta

+”Thanks. We were very happy with the apartment. It is comfortable, central, has amenities and spacious rooms.

My only comment for improving is that one should find some tea, coffee and sugar as a starter please.”

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08.09.2015

Zeughausgasse Apartments

Miles , United Kingdom

+”I enjoyed my stay and I come to Zug every few weeks, preferring this to a hotel.

The only comments I would make are:

- I couldn’t work out how to adjust the heating.

- There is construction happening very early across the road but there is not much you can do about that.

- The shutters on the windows didn’t appear to close properly.

I look forward to staying another time…”

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07.09.2015

Allmend Apartments

HSING-YU SHIH , Saudi Arabia

+”I must say, everything is PERFECT :)!

Very nice, helpful staff. Very comfortable beds and very clean apartment.

We love kitchen the most:) because everything is expensive in Switzerland so we have to cook ourselves, thus, it's great to have a kitchen in apartment.

Thank you very much :)”

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03.09.2015

Niederdorf Apartments

Shane ,Australia

+”We enjoyed our time at Zurich, except for the overpowering heat of the room and the extremely noisy street outside.   When we closed all the windows to shut out the loud street noise, it was stifling inside.   Another fan or portable air conditioning unit would be a real plus.  Unfortunately, because of the very uncomfortable heat and noise, we would not recommend this apartment to any of our friends to use.

 

Everything was in good repair in the apartment but we would suggest a selection of bedding such as a top sheet instead of a very hot doona/duvet.   Also at least 2 more pillows please.  We had to use cushions off the settee as the pillows were so flat.

 

Other than these things, we found the apartment very convenient to the Old City and train station, supermarket, etc.+”

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24.08.2015

Niederdorf Apartments

Alison , United Kingdom

+”We would definitely like to feed back on our stay in Niederdorf 2 apartment in Zurich.

It is a fabulous apartment in a great location, with a good price and well equipped.

It was very noisy at night, which was the main downside - it was too hot to have windows closed and I wonder if mentioning this on the website would be sensible (a noisy/lively area of Zurich).  It didnt help that the music festival was on during our stay.  Again, some warning might have been appreciated. The only other criticism is that the "curtains" are useless.  The morning sunshine comes in through the windows and given we were kept awake due to noise until fairly late, it would be nice to have better curtains to block out light in the mornings.

Otherwise the stay was lovely and we will use you again, though maybe in a different, quieter location!”

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17.08.2015

Allmend Apartments

Michèle , Switzerland

+”I thank you for this e-mail. We have been very well welcomed at the HITrental in Luzern. Very nice person. Got all necessary informations/explanations.

Our stay was very good.

The only mention I would eventually bring is the fact that there was no air-conditioning, and especially this summer, it would have been much appreciated to have one.

Otherwise, no other comments/remarks to be brought.”

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12.08.2015

Allmend Apartments

Abdullatif , Saudi Arabia

+”Thank you for the warm reception and the speed of action ... All beautiful and excellent. The lack of parking problem solved ... I thank you.”

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11.08.2015

Badenerstrasse Apartments

Chalam, India

Fabulous apartment, great location and to notch help team.

I Was particularly impressed by the support provided by Karina and Stephanie.  They were prompt, helpful and guided us well on all aspects of the apartment and Zurich.

Only negative is the loud noise from the billiards Club below.

I would surely come back and also recommend this to friends and family.

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10.08.2015

Allmend Apartments

Izza, Qatar

+”Dear all, First i would like to thank Diana at the reception who shows particular kindness and professionalism. She explained everything clearly from the flat till the laundry room. The flat: kitchen was fully equipped. Beds were comfortable. I visited our friends who stayed at 28th floor the flat was homy huge big tv really big flat.

Next time, i will book the same flat. My kids enjoyed every moments especially the swimming next door and the playground downstairs. Thank you for your effort and kindness. I will come back for sure.”

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10.08.2015

Badenerstrasse Apartments

Maurice, Ireland

+”The service was excellent and I will highly recommend HITrental to people in the future.”

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04.08.2015

Schmidgasse Apartments

Abdulmajeed, Saudi Arabia

+”I enjoyed staying in the apartment everything were wonderful ,the apartment was clean and  provided by everything i need i will recommend it to anyone going to visit zurich, but i hope you provide a car parking ,finding a car parking in that area is a nightmare ,and i hope you improve the stairs. Thank you.”

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04.08.2015

Letzigrund Apartments

Pertti, Sweden

+”The apartment, service and cleanliness was excellent. We really enjoyed our stay at the HITrental apartment in Zurich and we can highly recommend it for other guests.”

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04.08.2015

Zeughausgasse Apartments

Enam, USA

+”Our stay at your place was very satisfying. I do not have any complain. The only issue I had was finding the washer key which was left in an awkward place probably by the previous occupant. I think a clear instruction about where to leave it need to be added in the instruction book.

Thanks again.”

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03.08.2015

Letzigrund Apartments

Ishan, Norway

+”Everything was excellent and we are very satisfied with the stay.”

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02.08.2015

Letzigrund Apartments

Susan, Singapore

+”We are very happy with our stay at HITrental on Hohlstrasse. The staff was very helpful and the facilities are more than adequate for our needs. The access to public transport was a key feature that made easy connection into downtown Zurich. The proximity to Letzipark is also an added advantage for us. Having our dog with us was not a problem. Everyone made us feel welcome.

Thank you for a great stay. It was a great way to start our new life in Zurich.”

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01.08.2015

Badenerstrasse Apartments

Marianne, Switzerland

+”Wir waren rundum zufrieden mit unserem Apartment an der Badenerstrasse 294.

Es war sauber, ist gut gelegen und das Personal war freundlich. Auch hat alles geklappt.

Ich würde es weiterempfehlen.”

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28.07.2015

Zugersee Apartments

Ebrahim, United Arab Emirates

+”Thank you for your hospitality

I and the family we were comfortable in the hotel

The hotel is beautiful and neat and tidy

In the coming times we choose the same hotel and the longest duration

Thank you and beautiful greetings.”

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27.07.2015

Niederdorf Apartments

Riva, USA

+”Thank you very much for providing a wonderful apartment well located in old town and close to dining and shopping. It was perfect for our needs.  The only issue which we had was the temperature in the apartment due to to the heatwave and the fact that there were windows only on one side of the apartment so not able to cool off at night even with the fans.  We enjoyed our stay in Zurich and would definitely recommend your agency and this apartment to others.”

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24.07.2015

Kreuzplatz Apartments

Randall

+”Hi - We enjoyed very much both our two stays at the apartment. Despite the heat of Zurich, we found the apartment large, clean, and very comfortable (the fans helped a lot) and we took advantage of the access to the washer/dryer to replenish our supply of clothes. We liked the large kitchen and refrigerator as well as the coffee maker and dishwasher. A couple things I would suggest would be adding a comfortable chair to the living room and some hooks on the wall in the back bedroom to hang clothes. With the windows wide open (because of the heat), the trams could be a bit loud but we did enjoy the short distance to the tram stop as well as the close proximity to the COOP, Migros, Starbucks, and bakery. Let me know if you would like any additional details. We would definitely recommend the apartment to our friends and would rent it again on our next family trip to Zurich.”

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22.07.2015

Zugersee Apartment

Raed, Saudi Arabia

+”Dears, Everything was good, lovely apartment in perfect location near beautiful lake.

One thing that is fatal, the air-condition, as seems we catch a really hot weather.

Thanks a lot for everything.”

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21.07.2015

Seefeld Apartment

Robert, Brazil

+”During our stay, there was only one problem at the tap in the kitchen. The tap of cold water was not closing properly (easily).

Otherwise, our stay was pleaseant. Those are the points we liked:

- extra trash bags and toilet paper;

- location of the appartment;

- late check out made our stay more convenient.”

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18.07.2015

Schmidgasse Apartments

Alun, UK

Hi - many thanks for a wonderful stay. the place was really nice and clean and well located. The team were very friendly and helpful in helping us carry our luggage up the stairs and in organising a return transfer to the airport. If there was one thing I would consider installing it would be air conditioning as it did get very hot in the rooms!

A lovely stay and would definitely come back.

thanks very much.

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17.07.2015

Allmend Apartments

June, USA

+”Hi!   The apartment was very nice, comfortable, clean, plenty of room for a

family of 4 and we enjoyed our stay.  The convenience to both the bus and train was perfect.

Bianca was very friendly and helpful.

I gave it a very positive rating on the booking site I used (hotels.com).

Thank you!”

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16.07.2015

Kreuzplatz Apartments

Katherine, China

+”The apartment is excellent, tidy, room is big, equipment good, position is convenient. Service is good.

Just one concern: noisy in night, because of the train behind the apartment.

Overall, it is good. Thank you.”

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15.07.2015

Allmend Apartments

Pranay, India

+”We had an amazing stay in Luzern with HITrental. Easy and smooth check-in, thanks to Pianka. She gave us a proper tour of the apartment, better than guided tours in museums. :) Plus, the view from the room, the cleanliness and the availability of every little thing required for a comfortable stay. A balcony would add to it but unfortunately no apartments with balcony were available when we booked through Booking.com.

Would definitely recommend to anyone who's going to Luzern. Please give me a list of apartments and places you rent. Shall contact you if we need a booking in future - for us or for our friends/relatives.”

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13.07.2015

Kreuzplatz Apartments

Danny, Israel

+”Dear HITrental team,

Thank you for your assistance. We had a very good time. The apartment was perfect for us and our 2 grandchildren (8).

So close to public transport, Migros and Coop made our life easy. The apartment had everything we needed, the smart TV was just perfect for the kids, since I brought a disk-on-key full of dubbed movies in Hebrew.

We certainly will recommend the apartment to our friends.”

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12.07.2015

Zeughausgasse Apartments

Darlene, Canada

+”The apartment was wonderful.

1 - I really appreciated the fan as it was quite hot in the city and even with the windows open the room would not have been cool enough to sleep without it.

2 - And I also appreciated how quickly you solved the wifi problem.

3 - Having some garbage bags, hand soap, a hairdryer, and dish soap to use was really nice. Thank you.

What I think could be improved

1 - The most important is a curtain in the kitchen window. Both for privacy and to keep the room a little darker in the morning. I had to change sitting down or in the bathroom and this was awkward.

2 - The other small thing is to get a plug for the sink. I hate wasting water and soap and I had to wash the dishes with the water running because I couldn't fill the sink.

Thank you again.”

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09.07.2015

Allmend Apartments

Tejal, India

+”We did have a wonderful stay at Lucerne, it was a memorable trip. To start with, let me thank and compliment Bianca for her wonderful warm self. she was very friendly and helpful. As for the apartment all was good but i do need to say that as i was given the room Gletschergarten-1 which did not have an window to open. i did feel hot in d room, though 2 fans were given but then also it was very warm. Say if a person from India feels hot that means it must be very hot *:D big grin jokes apart just see if u can do anything about the cooling quotient at the apartment. A gentle suggestion to please mention the available floor of the apartment and the cooling options at the booking time. Rest all was great. The apartment was clean, the security of the apartment was good too.All good. Looking forward for many more stays for myself and my friends at the swiss with you guys.”

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07.07.2015

Schmidgasse Apartment Zürich

Anja, Germany

+Mir hat das Apartment sehr gefallen, klein aber sehr sauber, gute Lage”

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06.07.2015

Schmidgasse Apartments Zürich

Miroslava, Slovakia

+”Thank you very much for your services. Our employees enjoyed their stay very much.”

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06.07.2015

Allmend Apartments Luzern

Marilee, USA

+”We loved the apartment. We couldn't imagine a better location. The quick walk to the train station was perfect. Apt was clean, beds and bedding were comfortable. Kitchen and bathroom worked for us. Our only struggle was the heat. The fan helped tremendously.

We would gladly stay again.”

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03.07.2015

Allmend Apartments Luzern

Kathy, USA

+”We were very pleased with the apartment.  We appreciated that is was clean and you even supplied coffee and laundry soap.  

We enjoyed our stay and would commend your company.

Thank you for making our trip more present.”

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02.07.2015

Allmend Apartments Luzern

Anine, South Africa 

+ “We had an absolute wonderful time in Luzern.  The appartment was perfect, on the bus route, very modern, very clean and equipped with everything we needed for a 3 day stay.   The washing machine and drier were a bonus.   If we ever visit Luzern again, we will definitely use your Allmend apartments again.”

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10.08.2014

Badenerstrasse Apartments Luzern

Johan, Switzerland

+”My stay in your appartment in Zurich was very comfortable and in general everything was absolutely perfect.+

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30.07.2014

Allmend Apartments Luzern

Pilar, Spain

+”Dear sirs, My colleagues stayed in your apartments since yesterday. They found apartments comfortable and clean.

Only negative comments are for the Gletschergarten apartment (no Windows to open) and very heavy doors in the building.

Everything else was ok. I would personally like to highlight the kind and always gentle attention of the reception staff.

Thanks a lot.”

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05.07.2014

Allmend Apartments Luzern

Pavel, Czech Republic

+”Dear Sirs, thank you very much for everything, all was fantastic. Accommodation perfect, all the equipment, cleanness perfect. I am sure I will use it in the near future again. Best regards.+

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06.06.2014

Allmend Apartments Luzern

Luann, USA

+”Hello, Just returned from out trip. Your rental property was a very good place to stay and I would recommend it to others.  Easy access to transportation.  Just a few things. Different shower curtain.. We had a flood more than once. Unfamiliar w/ coffee maker and initially bought incorrect pods. Maybe a list of the types of pod needed? Provide wash cloths in bathroom. Unsure if we could have received 2 keys, but it would have been helpful. Thank you again.”

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14.04.2014

Allmend Apartments Luzern

Pitchaya, India

+”Thank you very much for your mail. I really had the pleasant time during 5 days in your apartment. Everything is fine and comfortable. I hope I can come back here again.”

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17.2.2014

Schmidgasse Apartments ZÜRICH

Bryan, United States of America

 

+ “Large, comfortable apartment with excellent facilites. Great location close to the city centre, railway station and easy walking distance to many restaurants and attractions. The stairs to the top floor were testing to begin with but we soon got used to these. We felt like we were locals staying here. Lovely, helpful people running the apartment and free WiFi. We would love to stay here again.”

 

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3.2.2014

Niederdorf Apartments ZÜRICH

Lynley, New Zealand

 

+ “We loved staying in a building that was built in 1357 in a little lane in central Zurich. It is nicely finished, comfortable and compact. It is on the third floor and the young man that met us took our bags up.”

- Being in the centre means noise from the restaurants below in summer but that is part of being in the thick of it.

 

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16.1.2014

Schmidgasse Apartments ZÜRICH

Catherine, Australia

 

+ “Staff were very helpful. The young man assisted us in storing our baggage as we had a very late flight. He also called a taxi for us which ensured we could all travel (5 of us) to the airport together at a cost of 55 francs. On the way there we had to hire two taxis as there were no larger ones available, more than doubling the cost.”

- The stairs would not be easy to negotiate if you were infirm. As we had 3 males in our group this made negotiating stairs with luggage much easier Roof is low in top bedroom but it adds to the ambience.

 

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5.1.2014

Allmend Apartments LUCERNE

Anadi, India

 

We stayed here in an 2BHK apartment for 4 days, and one word to describe it "awesome". Hotel is easy to reach by bus 20 in direction of HORW, from Lucerne train station. We were on the 27th floor, and view was amazing. Excellent facilities in the apartment. Apartment was really loaded with ultra modern facilities, and no complaints at all for 4 days we stayed. It has no reception, but they are just a phone call away in case you need anything.

Will definitely like to stay here during my next trip.

 

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22.12.2013

Letzigrund Apartments ZÜRICH

Matteo, Italy

 

Ho soggiornato con 3 amici in occasione del capodanno. Posizione comoda per raggiungere il centro (davanti al residence ferma il bus 31 che in 10/12 min porta alla stazione centrale). L'appartamento non è grandissimo ma è pulito, arredato con funzionalità e provvisto di tutto quello che serve. A due passi si trova un grande centro commerciale dove si può trovare un po' di tutto a buon mercato (secondo gli standard di Zurigo, che è tra le città più care al mondo).

 

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18.12.2013

Allmend Apartments LUCERNE

Christopher, Germany

 

+ “Mein zweiter Besuch in den Apartments in den Allmend Hochhäusern. Wiederum netter Empfang durch Diana zur abgemachten Zeit der Schlüsselübergabe. Apartment sind genau wie auf den Fotos und sauber. Sehr praktisch für einen Geschäftsreisenden.”

- Wasserkocher war leicht verkalkt.

 

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02.12.2013

Seefeld Apartment ZÜRICH

Aneela, Norway

 

+ “Easy access to tram, centrally located. Staff was very helpful. The apartment is spacious. Appreciated the coffee machine the apartment had. Big tv, many channels, spacious rooms, centrally heated.”

- The bathroom needs a serious upgrade. The apartment only had one little mirror in the bathroom and the apartment could have up to 6 people. Imagine six girls staying and getting ready in the morning would take ages.

 

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17.11.2013

Letzigrund Apartments ZÜRICH

Christopher, Switzerland

 

+ “Sauberes, grosses und gut gelegenes Apartment(mit Bus Nr.31 ist man innerhalb von wenigen minuten am Hauptbahnhof). Sehr grosszügige Küche mit allem was wir brauchten. Netter Empfang durch das Personal, welches jederzeit für Hilfe zur Verfügung steht.”

- Es hatte keinen Toaster, wurde dann jedoch am letzten Tag vom Personal beschafft.

 

 

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10.11.2013

Allmend Apartments LUCERNE

Vony, Singapore

 

+ “we first arrived at night and was blown away by the size of the apartment, very spacious and well-equipped, everything is very clean and neat. The next morning, we were surprised by the stunning view of the city & mountain from the apartment (at 28th level). We thoroughly enjoyed our stay and hoped we cld stay longer!”

- we wished there's lobby/connecting carpark, to make the loading/unloading of luggages easier.

 

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30.9.2013

Allmend Apartments LUCERNE

Danny, United States of America

 

+ “It was indeed a pleasant stay for us at Allmend Apartment, Luzern. It is highly recommended for families like us with superb facilities i.e kitchen equipments, utensils, washing machine, sofa and etc which makes us feels like at a home.”

- It would be nice if there is a 24hrs reception/front desk which will be more welcoming.

 

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15.9.2013

Allmend Superior Apartments LUCERNE

Sanne, Netherlands

 

+ “het was een perfecte locatie met een geweldig uitzicht, het appartement was heel ruim, we zaten op de 28e verdieping, dus was echt genieten!”

- dat er zoveel parkeergeld betaald moest worden

 

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30.8.2013

Allmend Apartments LUCERNE

Prashat, Switzerland

 

Very responsible service with the HitRental Team, safe and convenient location, with all neccessary utensils(Plates,cups, Knives...) and fridge, and cooking options. Budget friendly, Family Friendly, Commutation friendly.. excellent value for Money.

 

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11.8.2013

Allmend Apartments LUCERNE

Jey, Great Britain

 

Spacious for a family of 5. Stephanie from hit rental was waiting for us and oriented us. She was very helpful. Economical and child friendly with a small play area outside, TV with english channels and free wireless internet. Kitchenette was small but functional. Stephanie was helpful. Good location outside the town with nice views and close to bus station and a grocery store

 

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5.6.2013

Letzigrund Silver Apartment ZÜRICH

Miguel, Spain

 

I'm leaving the apartment now. The 2 keys are already on the table. This apartment is really convenience to us & I will definitely recommend it to others who are coming to Zurich.Appreciate your support & prompt response.

cheers

 

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22.5.2013

Letzigrund Magenta Apartment ZÜRICH

Saiful, Saudi Arabia

 

The first time we stepped inside the apartment yesterday, all of us were amazed with the facilities & arrangement(everything looks new & neat). I believe we will enjoy ourselves here.

Regards

Saiful

 

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15.5.2013

Allmend Apartments LUZERN

Nathalie from France

booked 3 one bedroom apartments through hitrental.com

rooms are very basic and served our purpose as we moved out early and came back late only for sleep and bath.

we were with kids and faced not even a single problem for the entire 6 days we used the apartments.. Diana/Stephanie at the main reception was very helpful.

direct Metro connection from Luzern main station every 30 minutes and we used this everyday as it took only 2 minutes against the bus ride which was for 15-20 min.. apartments are 5 min walk from the Allmend Messe station.

used their laundry card once and that wasn't a problem too.

Overall in my opinion this is place to be if you want to explore central Switzerland without having a burning sensation in your pocket as hotels charge too much if you are with kids.

enjoy your trip to the most beautiful place on earth!!!

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3.5.2013

Allmend apartments LUZERN

Amber from India

 

I and my family whole heartedly thank you for an excellent and unforgettable Switzerland Tour.

It was the most Ideal Gift I could give my daughter on completion of her school education.

 

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25.3.2013

Seefeld apartments  ZÜRICH

Ingrid Moreira do Brasil

 

+ Ótimo apartamento, muito bem estruturado e com mobílias novas. Dois excelentes quartos, banheiro confortável e cozinha muito bem equipada. Internet grátis muito boa e a pessoa responsável por nos entregar a chave foi muito solícito.

 

- Por se tratar da Suíça, o preço estava dentro do esperado, porém bem acima de outros países.

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15.4.2013

Allmend apartments LUZERN

Sameer Sultanfrom India

I was at the Allmend Apartment for 7 nights last month. I was booked through Swiss tours. Before booking I had checked the reviews on trip advisor and the clincher for the booking was that the apartments became operational in Dec 2012 which means they are brand new. I was travelling  to Switzerland for the first time with my family of 2 young kids and wife.

I had checked a lot hotels and found out that the rooms were pretty small and very expensive, and they could accommodate only 3 guests, as we were 4 many hotels were offering quad rooms or asking us to take 2 rooms which was working out very expensive. Then finally I came across Allmend Apartments, the reviews were good and the price reasonable, the only catch was we had to book for a minimum of 1 week. Less than 7 nights they do not accept the bookings. It has to be either Wed-Wed or Sat-Sat and these were not serviced apartments.

I went ahead with the booking and was promised a studio apartment of size 25sqmts which I felt was pretty decent space compared to what other hotels were offering in Luzern and other cities of Swiss. I was told that the apartment had all the amenities like a TV with cable channels free WIFI full fledge kitchen and utensils ironing box with table hair dryer, bathroom with toiletries bath towels a balcony 2 wardrobes 3 beds + 1 sofa bed and dining table. Which I felt was as good as any hotel could offer actually it was better than hotels considering the full range of amenities provided. I was also informed that this is NOT a serviced apartment but just an apartment which we will be renting out for a week hence they do not provide house keeping services.

If we require house keeping to be done daily then it would be charged at 75CHF per day.This was working out expensive hence we did not opt for housekeeping and decided to manage ourselves. The other facilities offered were laundry service which we need to do it ourselves, they would give us a card to use the washing machine and dryer. Then there was a swimming pool and health club which can be used on chargeable basis.

Swiss tours who booked me at Allmend Apartments had given us the voucher which had the full address of the apartments and the bus no or train no which we need to take from the Luzern Bahnof/Main Station. The apartments are located 2 kms from the Luzern main station and can be reached by bus no 20 which runs every 15 mins and stops at Zihlmattweg which is the stop name for Allmend Apartments. The bus ride take 10-15mins one way. Then there is the train S4 from Luzern Main station which takes just 2 mins and the station near to the apartments is Allmend/Messe which is a 5 min walk away. I preferred the bus at it stopped at the door step and was easily accessible than the train.

The hit rental staff was waiting for us on our day of arrival, the apartments do not have a formal reception, just an office hence you need to call the staff and inform your time of arrival as one cannot just enter the building as they have security locks and only people with access keys can enter. There are 2 blocks numbered 42 and 44 Zihlmattweg and one needs to make a note before arrival as the Allemnd Apartments of hit rental are in block no 44. The hit rental staff Stephanie welcomed us and explained all the rules and regulations of the apartments and how to operate each and every amenity. She showed us the laundry area gave us the access card and also requested us to empty the garbage bin every 2 days(remember no housekeeping)!! She gave us a set of 2 keys.

The apartment was exactly the same which we had expected after seeing the photos at the time of booking. The temperature is maintained at a comfortable level in the central AC/Heating unit. All the amenities promised were provided. We were very happy with the apartment. Everything was perfect and brand new. The views from the room were nice of the snow capped mountains. There is the Migros supermarket next door which is very convenient to buy groceries as we were cooking 1-2 meals a day. There is a playing area for kids at the ground floor in front of the apartments. There are floor to ceiling glass windows with blinds which can be lowered at the click of a button.

We were satisfied with the stay and really happy with the decision of choosing Allmend apartments to stay in Switzerland. All the attractions are located at a distance of 1-2 hours by train from Luzern main station and this is the best way to see Switzerland by having your base at one place for a week instead of staying 2 days at each town which becomes a hassle with kids as one needs to pack and unpack every 2 days.

I would highly recommend Allmend Apartments for travellers with kids and who would like to cook as well, as eating out is expensive in Switzerland.

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29.2.2013

Schmidgasse apartments ZÜRICH

Edna do Brasil

Tudo muito organizado, pontual e espaçoso, ideal para um grupo de pessoas.

Utensílios de casa e aquecimento do apartamento de primeira linha. Próximo de supermercado, caferetia e restaurantes

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15.2.2013

Letzigrund apartments ZÜRICH

Yaser-Saudi Arabia

شقة راقية ونظيفة جدا جدا ... وسعرها رخيص جدا .. واسعة .. موقف مجاني للسيارة .. بقربها ماكدونالدز وسوبرماركت كوب .. وكذلك قريبة من مول صغير

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5.2.2013

Letzigrund apartments ZÜRICH

Agustina Torres de Honduras

 

Agent was friendly, helpful and pleasant. The apartment was spacious, beds were comfortable, and the facilities were up to the minute and excellent. The shopping centre is around the corner and the football stadium was one street away. Public transport is right outside the door, as well as a post box.

What more could you want?

 

 

At night the street noise is audible inside if the windows are open. This may be because there is no aircon, just heaters and a fan.

 

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22.1.2013

Letzigrund apartments ZÜRICH

Hannu from Finnland

 

Hissillä pääsi suoraa huoneeseen ja loistava näköalaparveke!!Viimesen päälle hieno paikka ja loistava sijainti!Suosittelen

 

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16.1.2013

Letzigrund  Black apartment ZÜRICH

Tim from Wales

Hi hitrental stuff we were staying at the "black apartment in Zürich Letzigrund"

 

We thought the appartment was well designed and very comfortable for it's size. It served as an ideal base for us to travel into Zurich centre to access the rail network. We enjoyed our stay in the appartment we rented

There was nothing we didn't really like. Some very minor points: 1) It would have been nice to have had a can opener, teapot and bottle opener/corkscrew supplied. 2) It would be useful for future guests to know that bus number 31 from Zurich centre caughts from just outside the central station stops almost outside the appartments (workstadt). The first day we caught the tram which was a longer walk to the appartments whilst carrying heavy suitcases.

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11.1.2013

Letzigrund  Violet apartment ZÜRICH

Jens Schmitz aus Detschland

 

Saubere, niedliche Wohnung. Preisleistung top! Total unkomplizierte Vermieterin samt Personal ! Fahrstuhl ( 5. Stock ). Parkplatz hinter dem Haus möglich. Würde Wohnung wieder nehmen!

 

schlecht: Kleine Mängel schon dem Vermieter aufgeschrieben

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11.1.2013

Seefeld apartment ZÜRICH

Christophe de la France

Appartement assez grand avec 2 chambres séparés : très bien pour les enfants. Bien situé dans la ville avec facilité d'accès aux transports en commun et proximité du lac.

 

 

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6.1.2013

Letzigrund apartments

Hu from China

位於市區,屬鬧中取靜的好地點,雖只有公車抵達,但車班多,非常方便

 

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5.1.2013

Titlis III apartment LUZERN

Ana Faiman USA

 

I am trying to get this done in german

Wir waren in den Allmend Apartments über Weihnachten. Wir wurden von einer dreisprachigen Angestellten am Weihnachtstag an, die sehr hilfsbereit war und uns traf in das Apartment, obwohl es Weihnachten war.

Das Appartement war neu und sauber und mit einer Küche ausgestattet. Es war ein tolles Preis-Leistungs -Verhältnis für eine vierköpfige Familie.

Während das Apartment nicht im Zentrum von Luzern die öffentlichen Verkehrsmittel ist hervorragend, und direkt vor dem Apartment war und nur 5 bis 10 Minuten mit dem Bus war Fahrt in die Stadt / Hauptbahnhof war - Bus fährt alle 15 Minuten.

Ein Supermarkt und Aquatic Centre befindet sich direkt nebenan.

Das Appartement war super für unsere Familie von 2 Erwachsenen und 2 Kindern und ist das beste Apartment Wahl für Luzern.

Die Lage war für uns kein Problem.

Thank you guys

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6.12.2012

Letzigrund Indigo and Ivory apartment

Debora from portugal

Apartamento muito bom e confortável, amplo e excelente para família ou grupo de pessoas. Apesar de termos chegado tarde ao local não tivemos muitos problemas. O responsável foi muito atencioso, mesmo em situações que não estavam previstas no contrato.

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1.12.2012

Darren from the US

Schmidgasse I apartment ZÜRICH

+++ Location: in the old town, very close to train station, close to restaurants... ++ sofa-bed fits 2 children without problems, and we still had the double-bed + Good price (value for money) + well equipped (I missed a toaster, but all the rest was available)

-- very noisy in the night, specially on weekends: due to the bars/restaurants just below the apartment and the old windows with bad acoustic insulation, we could hear (very loud) the people talking, singing, cars passing by... - 3rd floor w/o lift (but it was already advertised on the website): no surprise and no big issue.

Despite these points, I would recommend it and come back for sure.

Cheers

Darren

 

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29.11.2012

Comfort Studio-Allmend apartments LUZERN

Irka Petrova from Russia

 

The location is convinient enough though you could be a bit bored by the same bus route 2-4-6 times a day. There are supermarket and large fitness club with a swimming pool in the building next door. You can get the card for the fitness club if you want.

The apartment itself could be better: central AC/heating device which didn't reply to our manipulations with the control unit... just one shelf in the apartment(!) for three, and in the living room; just a square sink in the floor with a curtain - instead of a shower; no towel-drying rack.

For three of us we'd got only one key - which is necessary to enter the building and call for an elevator. I don't know if you may get more; having only one key could be a problem (for example, when one person is going to the swimmming pool and other is going to the supermarket; you see - the second one couldn't get in the building).

Our Comfort One-Bedroom-Apartment contained sitting/dining room and a bedroom and they put the 3rd bed in the bedroom too - which not convinient when you travel with kid.

The beds were comfortable, the kitchenette was fully equiped and with Nespesso machine!); the terrace would be nice in the warmer weather...

I called it "Average" because I personally got annoyed by the bathroom which was very basic.

 

Nevertheless I would recommend for the price/value (good for Lucerne) and stay myself again if I’ll be in Lucerne with my family.

 

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26.11.2012

Niederdorf II apartment ZÜRICH

Chris from GB

+++ Location: in the old town, very close to train station, close to restaurantes...

++ sofa-bed fits 2 children without problems, and we still had the double-bed

+ Good price (value for money) + well equipped (I missed a toaster, but all the rest was available)

 

- very noisy in the night, specially on weekends: due to the bars/restaurantes just below the apartment and the old windows with bad acoustic insulation, we could hear (very loud) the people talking, singing,...  

Despite these points, I would  totally recomend it.

Cheers

Chris

 

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16.11.2012

Schmidgasse I apartment

Daniel Smith Australia

 

Location in the 'old town' was excellent - easy walking distance to local sights. Very close to the main train station and 10 mins walk from where the tour buses leave. The apartment is a small one room apartment, which was comfortable, well equipped, and close to the river. Management stayed in touch with me and we were met on arrival and assisted with our bags - which was fortunate. We were also given a comprehensive welcome kit and offered their services should we need them.

 

There are two restaurants with table seating directly below the windows of the apartment, which are extremely noisy until very late, and the apartment is situated up 3 flights of narrow stairs - no lift. The tread on the stairs is also narrow which makes walking up and down them hazardous if you have any kind of disability, and the automatic stair light often failed to turn on. After my husband moved all our bags down on leaving, he commented it would be very difficult for anyone older or more unfit.

 

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04.11.2012

Bourbaki I apartment LUZERN

Valbon France

                 

Bonjour,

je tenais à remercier tout le staff de l'appart Allmend car notre séjour a été parfait et l'appartement était mieux que sur la description.

En vous remerciant pour votre professionnalisme.

Valbon.

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 01.11.2012

Letzigrund apartments ZÜRICH

Vincent Bellizi de la France

 

Dear Stephanie [HITrental] ,

I would like to thank you for the wonderful apartment you offered us. Although  we had to travel more than expected , both groups really enjoyed their stay as the interior was excellently decorated and very practical

We look forward to work with you next year ,

Best Regards ,

Vincent Bellizzi

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15.10.2012

Museggmauer I-Allmend  apartments LUZERN

Jess from Australia

 

These apartments are brand new so everything in them is spotlessly clean. Modern decor. (Espresso coffee machine in kitchen) We stayed here with 2 very young children and the apartment wasn't huge but OK, enough space for us just. We enjoyed being able to cook our own meals and save heaps as eating out in Switzerland every night is not cheap, there is also a supermarket next door. The only drawback is the apartments are a away from the centre of town, about 2km. We didn't mind as there was a bus in to the main train station every 20 min and it takes 8 min. With instructions from the owners we easily navigated our way to the apartment by bus. Very good value compared with the price of hotels in central lucerne and would recommend if you don't mind being just out of town. We stayed in museggmauer 1 apartment (they each have names) which was a 1 room apartment with small balcony. Also it will be much nicer when the newly planted grass and plants grow among the children's play equipment outside.

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