Train Effectively with Mobile Nano Learning

User Guide

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Create Effective Training with Nano Learning

Welcome to ArcLab! Our Nano Learning platform helps you create effective training for your team! Below is a quick overview of how to create Nano Learning Modules.

Let’s get started creating interesting and effective learning modules for your employees!

Table of Contents

1-Minute Overview        5

Feature Overview        7

Designing Nano Learning Modules        9

Themes        9

Text        9

Module Screens        10

Engage Learners through Meaningful Media        10

Assessment Screens        11

Export Screens        17

Nano Credentials        18

ArcLab Discover        20

ArcLab SmartTranslate        21

End-screen Branching        23

Saving your Project        23

Upgrading to ArcLab Pro        25

Project Settings (PRO)        27

Private Learner Communities        27

Invite your Learners        28

Invite your Learners (Scheduled Send)        28

Making changes to your Authorised Learner list        29

Publicly Sharing Your Module        30

Module Remix        32

Automated Learner Analytics Reports        32

Email CC Learner Analytic Reports        33

Question Settings        33

Organising Projects        35

Folder Sharing Settings        36

Review Learner Analytics (PRO)        38

Highlights        38

Learners        39

Questions        39

Filter-by-date Analytics        40

Delete Analytics Entries        40

Consolidated Learner Analytics        41

Saving and Printing Learner Analytics Visualisation Reports        41

Learner Dashboard        43

1-Minute Overview

1. Create your ArcLab account at builder.arclab.io (Click on “Sign up now!” at the bottom right).

2. This is your Project Dashboard where all the Nano Learning Modules you create can be found. Create your first New Nano Learning Module by clicking the blue  “+ New Project” button to start. It’s that simple!

3. This is the Editor where you create and design Nano Learning content for your learners. Use text, images, videos or questions to engage your learners. Add /delete/edit screens as you like.

4. Preview your Content anytime (white button at the top right corner of screen). For private modules, you may skip the login authentication by clicking on “LogIn”.

5. Configure your Audience & Learner Analytics Reports under the project settings - which can be accessed via the drop-down arrow at the top centre of screen.

6. Publish your Nano Learning Module (green button at top right corner of screen). You can also unpublish your module by clicking the green drop-down arrow and selecting “Unpublish”

7. Invite your Learners to begin their training

For a more detailed step-by-step guide, please continue to the following pages.

Thank you for creating effective learning with ArcLab!

Feature Overview

An overall view of ArcLab’s 2 main pages

In your Project Dashboard, you can:

In the Editor, you can:

Designing Nano Learning Modules

Making module visuals fit your organisation’s look & feel 

Themes

Select from the different themes, or create your own from scratch:

1. Navigate to the Design tab at the bottom corner of the right column.

2. Select a theme of your liking.

3. Choose the font type you like.

4. Customize your module by changing the colors of elements displayed on the Screens.

Note: You can change the colours to match your organisation’s brand identity. HEX / RGB and HSL colour schemes are available in the drop down options; try it by clicking on the colour box.

5. Upload your own background image and organisation’s logo.

Text

Font sizes and text alignment can be changed for each screen under the “Screen Settings” panel. Highlight specific characters and words within the screen preview to bold, italicise, or underline them. Hyperlinks can also be added to your text; you can use them to direct learners to view additional training content via a new browser tab. ArcLab also supports multiple languages and the use of emojis too!😎

Module Screens

Engaging learners through different screens increases efficiency of learning

Add screens to your module by clicking on the “+ Add Screen” button at the bottom of the left side panel. Reorder your screens by dragging them up or down the panel. You can also duplicate screens to keep the formatting of an existing screen. Different types of screens have different settings which can be configured under the “Screen Settings” tab found on the right column of the screen.

While you are in the editor dashboard, you can navigate to different screens by using your mouse to scroll up and down on the left thumbnail panel, or simply press the Up 🔼 or Down 🔽 arrows on your keyboard.

Engage Learners through Meaningful Media

Rich media evokes emotions from your learners and results in higher participation and knowledge retention. Hence, we encourage you to add relevant images or play a tutorial video to your learners.

Add an image

1. Click on the “Add/ Edit Media” box.
2. Choose to “Upload Image” or “Search Stock Photos”.
3. Resize the crop box and make it look its best.
4. Click on “Upload” at the bottom right.
5. Images can also be made optional on most screens by switching the “Display Media” toggle on the screen settings panel to your right.

Note: Supported image files include PNG / JPG / GIFs. Maximum file size for PNG / JPG is 5 MB. Maximum file size for GIFs is 5 MB and the ideal minimum dimension is 828 x 600 px^[1].

Add a Video

1. Select an option from the dropdown menu on the right.
2. Search for the title of the video on Youtube/ Vimeo in the search bar.
3. Or paste the Youtube/Vimeo link into the search bar.
4. Preview the video and click “Embed” to add the video.
5. You can also upload videos directly from your computer by clicking “Upload Video” (PRO Users only).

Note: Supported video files that can be uploaded by PRO users include MPG / AVI / MP4 / MOV / FLV / WMV. Maximum file size for videos is 1 GB.

Assessment Screens

Use assessment screens to increase your learners’ interaction with your Nano Learning modules. By encouraging them to act on their learning and allow them to apply their learning. There are 4 types of assessment screens.

Multiple Choice Question

1. Add a Multiple Choice Question Screen using the “+ Add Screen” button.

2. Choose an image (optional).

3. Choose a question type:

1. MCQ Quiz

• Use quiz questions to quickly test your learner’s understanding of key concepts.
• Set the Correct Answer(s) to score your learner.
• To help facilitate further learning, MCQ Answer Explanations can also be added and displayed to your learners after they respond to the questions.
• You can also allow learners to have multiple attempts at answering the question, and by toggling “Allow Retries and Display Hint”, selecting the maximum number of attempts allowed, and typing in a hint to the learner.

2. MCQ Poll

• Use poll questions to gather your learners’ preferences and views.
• Choose to Display Percentage of learners’ responses to the current learner.

5. Set a Time Limit to each question.

6. Set the number of options.

7. Fill in the options and the question text.

8. Give it a Question Tag (optional), e.g., according to syllabus, theme, category, or skill, for a more detailed profiling of learner knowledge retention; illustrated by a radar chart in your Analytics Dashboard.

Multiple Select Question Screen

1. Add a Multiple Selection Question Screen using the “+ Add Screen” button.

2. Choose an image (optional).

3. Choose a question type:

a. MSQ Quiz

• Use quiz questions to quickly test your learner’s understanding of key concepts.
• You may set more than 1 Correct Answer(s) to score your learner.
• To help facilitate further learning, MSQ Answer Explanations can also be added and displayed to your learners after they respond to the questions.
• You can also allow learners to have multiple attempts at answering the question, and by toggling “Allow Retries and Display Hint”, selecting the maximum number of attempts allowed, and typing in a hint to the learner.

b. MSQ Poll

• Use poll questions to gather your learners’ preferences and views.
• Choose to Display Percentage of learners’ responses to the current learner.

5. Set a Time Limit to each question.
6. Set the number of correction options (2 or more)

7. Fill in the options and the question text.

8. Give it a Question Tag (optional), e.g., according to syllabus, theme, category, or skill, for a more detailed profiling of learner knowledge retention; illustrated by a radar chart in your Analytics Dashboard.

Likert Scale

An alternative to the Poll Screen to obtain learners’ views and perspectives. Learners get to answer on a 5-point scale to provide more quantifiable data to your questions.

Open-Ended Question

Use open-ended questions to up the challenge for your learners. Alternatively, they can also be used to collect feedback from your learners. You can specify responses to be mandatory or optional by switching the “Optional” toggle button on the right panel.

Auto-Grading

Open-ended questions can be automatically graded to save you time from manually scoring your learners’ responses:

1. Navigate to the Auto-Grading tab on the rightmost column of your open-ended question screen.

2. Enable auto-grading by switching the “Turn on Auto-Grading” toggle button.

3. Add the Correct and/or Wrong keywords to your question accordingly. Wrong keywords take precedence over correct keywords. i.e., learners who have both correct and wrong keywords in their response will be graded as incorrect.

Note: As of Apr 2021, ArcLab’s auto-grading engine now supports non-Romanized language (e.g., Mandarin, Korean, Tamil). Our SmartTranslate feature also translates the grading rubric into your selected languages automatically.

4. Add alternative terms or other acceptable synonyms to each of your keywords. To do so, left click on the respective keyword checkbox and select “Add alternative term”. Learners who entered any of these specified alternative terms in their response will be automatically graded as correct/wrong as well. e.g., other acceptable terms for “nano learning” (keyword) that could be included: bite sized learning, micro learning.

5. Assign correct/wrong keywords as absolute. To do so, left click on the respective keyword checkbox and select “Assign word as absolute”. Answers with absolute correct keyword(s) will be graded as correct regardless of any wrong keyword(s) found, unless the answers also contain absolute wrong keyword(s). However, answers with absolute wrong keyword(s) will always be graded as wrong regardless of any correct or absolute correct keyword(s) found.

6. Specify the Minimum number of correct/wrong keywords that learners would have to attain for the question to be graded as either correct or wrong.

7. Similar to MCQ & MSQ, you can allow learners to have multiple attempts, display an answer hint, and provide answer explanations by selecting & populating the respective options in the “Auto-grading” settings panel on the right edge of your screen.

        Note: When enabling auto-grading, it is important that your open-ended questions are

well-defined and specific. Avoid constructing vague and abstract questions that could

generate a diverse variety of responses from learners.

Word Unscramble

Gamify learner’s assessment by getting them to rearrange and form words or phrases.

1. Specify your Correct Answer.

2. Determine if you would like to give your learners a Time Limit. Once a time limit is set, you can further specify if you would like to Allow Retries for your learners.

Note: If the time limit is not set, learners can try up to 3 times before they will be shown to the next screen and the unscramble question will be graded as incorrect.

3. Up the challenge for your learners by including Extra Letters in the pool of letters that they will be selecting from to form the word or phrase.

4. You may also include Answer Explanations which will be displayed to your learners after they respond to the questions (optional).  

5. Give the questions a Question Tag (optional), e.g., according to syllabus, theme, category, or skill, for a more detailed profiling of learner knowledge retention; illustrated by a radar chart in your Analytics Dashboard.

Form Screen

The form screen can be used to collect information about your learners if your project is not restricted to private learner communities (for PRO only, more on this later). You can add up to 5 fields by simply clicking on the “+ Add new form field” button located under the screen settings panel to your right. Then, customize each of your field labels and its respective placeholder text.

Export Screens

For learners who might not have ready internet access, you can export your ArcLab module (either individual screens) or the entire module.

Select the “Image” icon at the top of your Editor middle panel, above the screen, and select accordingly. The files will be added to your browser ‘download’ folder, which can be shared with learners to access offline if necessary. Note: learners viewing the exported file offline are not part of Learner Analytics.

Nano Credentials

Digital Badges to accredit your learners

When learners successfully answer the questions of your Learning Module, reward them and give a word of encouragement.

At the NanoCred Screen,

1. Give your Nano Credential a name

2. Upload a customized NanoCred Badge, using your own image or by using a stock image.

3. Set a Minimum Score for your learner to hit before awarding them the NanoCredential

4. Set a Time Validity for your Nano Credential to keep your learners relevant

5. Leave your learner’s an Encouraging Message

6. Upload a Signature to make it official

7. A Digital NanoCred certificate can now be emailed to your learner upon passing / completing the module if you switch on the Learner Reports feature (PRO Users only)

Example of how to upload your own image for a custom trophy below.

ArcLab Discover

ArcLab Discover allows you to browse through different nano-learning module templates

1. Simply click on “Discover”, located at the top of your Project Dashboard.
2. Start browsing through the different categories available.
3. Templates include modules for Learning & Development, Digital SOPs, HR and Operations

4. Click on a module for a description
5. If the module suits your brief, click on “Use Template” and it will bring you to the Editor screen for you to start building your module right away

ArcLab SmartTranslate

ArcLab SmartTranslate is our AI-assisted feature that empowers you to create modules in multiple languages to serve your learners’ specific needs, all with the click of a button.

After you have created your ArcLab in your base language, you are now ready to use ArcLab SmartTranslate to convert it into different languages.

Step 1: In the ArcLab editor, click the Translate icon at the top of the browser window

Step 2: Select the language you want to translate the module into

You can add as many translations as you wish.

Simply click on the translate iconon your editor dashboard again and “+ Add Smart Translation”. To view all the translated versions that you have added to your module, click on “Select Translated Version” in the same dropdown menu.

Step 3: Check the translated text and make refinements where necessary

That’s it.

When your learner clicks on his/her invite link, he/she gets the option to select which language to access the module in, to best suit his/her language preference.

For a full illustration of ArcLab SmartTranslate, visit: https://b.arclab.io/smart-translate 

End-screen Branching

Personalised Learning that caters for different learning speeds

At your End-Screen, send learners with different scores to different resources, e.g., reviewing the basics for those who didn't do so well, power activities for those who ace-d the module.

We're laying the foundations for personalised learning through Screen Branching, because we all learn differently.

Saving your Project

Do remember to save your project periodically by clicking the “Save” icon at the top right of your ArcLab Editor (circled in pink beneath).

Midway through any changes that you’ve decide not to proceed with, you can also restore the last published version of your project by clicking the green dropdown arrow button at the top right of your ArcLab editor, and select “Restore Last Published Version” (circle in green beneath).

Upgrading to ArcLab Pro

ArcLab Basic gives you much of ArcLab functionalities, which are sufficient for a number of our users. Unfortunately, we are only able to provide a limited number of modules (2) in Basic. ArcLab Basic modules are also public, ad-supported and we are not able to provide individual learner analytics at the Basic tier.

For most of our customers, this might not be enough and that’s where our ArcLab Pro tier offers immense value.

ArcLab Pro gives you access to all Nano Learning templates, all ArcLab screen types and other amazing features like private learner modules, inviting designated learners to access learning modules, individual learner analytics, scheduled reports, skills profiling etc. Learn more about the ArcLab Pro features in the following sections.

Upgrading to ArcLab Pro is easy. Simply click on “Account Settings” under the dropdown bar at the top right hand corner of the screen

Fill in your organisation’s details, scroll down to the button and click “Update”.  You are all set!

Creating Nano Learning is always free with ArcLab, even in ArcLab PRO. All you pay are affordable subscriptions for unique ACTIVE learners, regardless of how much learning content they consume.

Project Settings (PRO)

At the Top Center of your screen, click on the down arrow beside the project title and select: (more in the following sections)

1. Manage Learners:

(i) Make projects public/ private, add learners via their emails or phone numbers.

(ii)  If your project is made public, you can allow users to share your module on their social media, or allow them to use your module as their own template, by adding to their ArcLab dashboard.

2. Manage Emails: Send results to learners, send learner’s results to module creators.

3. Question Settings: Enable navigation, Shuffle Questions, Question Bank.

Private Learner Communities

Decide whether to restrict your learning module to your private learning community (default option), or open it to the public.

Make your project private to selected learners

1. Under “Manage Learners”, select “Make Private”.
2. Enter email of learner that you wish to access the module.
3. Click on the “+” icon to add it into the Authorised Learners list.
4. To add multiple learners all-at-once, you can compile their emails and phone numbers into a Microsoft Excel file

1. Follow this template: https://docs.google.com/spreadsheets/d/19puluAISCLvp9M5A-2ShfmJtA9ZYuiWLt_oyFEwA3oM/edit?usp=sharing
2. Note: Remove the blue columns and rows before uploading the excel. 
3. Name your file “namelist” and click on the Upload to Excel Sheet button.
4. Click “Save Changes” and the Module will be published to these learners’ access only. No-one else can access the module unless you include them in this ‘Authorised Learners’ list.
5. Save the file on your desktop and name it “namelist”.
6. Then click on the Upload to Excel Sheet button and select your excel file.

Invite your Learners

1. Click the “Manage Learners” option.

2. Select the staff / learner you want to access the module by checking the square box next to their emails in the “Authorised Learners” list (or check the box in the top row to “select all”).

3. Click the “Invite Learners” (green button with the paper plane icon).

Your selected staff will receive an email or SMS with their unique module link and a welcome message to the module. They will be able to directly enter the module through the web link. No app downloads necessary.

Invite your Learners (Scheduled Send)

1. Click the “Manage Learners” option.

2. Select the staff / learner you want to access the module by checking the square box next to their emails in the “Authorised Learners” list (or check the box in the top row to “select all”).

3. Click the dropdown arrow on the “Invite Learners” button.

4. Select “Scheduled Sending”. A date & time picker will appear. 

5. Select a Date and key in a Time that you want the module to be sent out at, and click confirm.

6. The selected Date & Time will be reflected in the status of the Learners in your list.

Making changes to your Authorised Learner list

If you need to make changes to your Authorised Learners list, this can be done easily by downloading the list of existing learners from your Editor dashboard.

Click “Upload Authorized Learners” button in your module or learner dashboard

Followed by “Download”

An excel spreadsheet of your existing Authorised learners would be downloaded.

Now all we need is to make your required changes to the Authorised Learner spreadsheet.

Here are 3 video tutorials that shows you how to:

1. Add new learners to an existing module or folder: https://youtu.be/qMY4YhwwoBk 
2. Edit details of the existing list of learners: https://youtu.be/ThlV8mQuYk0
3. Remove some learners from an existing module or folder: https://youtu.be/qMY4YhwwoBk

Publicly Sharing Your Module

1. Click the “Manage Learners” option.

2. Enable the “Share Through Social Media” toggle button (option is disabled by default) and then click “Save Changes”.

3. At the end screen of your module, your learners can now directly Share the module on their social media sites: Facebook, Twitter, LinkedIn. Note that these modules would by default be PUBLIC so make sure this is not being done for modules that contain internal / confidential / sensitive content.

4. For modules that are shared publicly, you have an option to configure the “Previews” that are shown in social or messaging platforms. Simply go to the title dropdown menu, and configure accordingly.

Module Remix

Module remix enables you to adapt and use public ArcLab modules as your own template. You can also contribute to the learning community by enabling your modules for ‘remixing’, as long as the content within is not private & confidential.

1. Click the “Manage Learners” option.

2. Enable the “Share As Template” toggle button (option is disabled by default) and then click “Save Changes”.

3. At the end screen of your module, your learners can click on the “Share” button and select “Remix this module”. Your module will then be duplicated onto their project dashboard where they can now begin their own creation using your module as their template!

Note: Module remix cannot currently be performed on smaller screen devices such as mobile phones. For mobile phone users/learners, your module template will be sent as a URL link to their email address which they can later access on a bigger device.

Automated Learner Analytics Reports

1. Select the “Manage Email” option to configure automated learner reports.

2. Turn on or off the  “Send Results to Learner” and the “Send Learner’s Results to Module Creator” based on preferences using the sliders^[2].

3. Choose frequency of reports sent to Module Creator: Daily, Weekly, & Monthly.

Email CC Learner Analytic Reports

Your analytics reports can be sent to multiple stakeholders via the CC function.

1. Go to the “Manage Email” option.
2. Under “Creator Email Settings”, check one or both of the options to bring up the textbox for entering emails.
3. In the “CC Field”, enter the email address you would like to share your analytics report with and click enter.
4. To remove an email, simply click the red x icon on the top right of the email address that has been added.
5. Don’t forget to click on “Save Changes” once you are done.

Question Settings

Under the questions settings option, there are 3 different features:

1. “Enable Navigation” allows your learners to move back and forward in your nano learning module. This allows your learners to reference a previous screen, for example. When Learner Navigation is turned on, your learners can double-check their answers near the end of the module before submitting them.
   
   Learners can now also use the swipe gesture on their phone screens to navigate between screens.

Note: With navigation enabled, the correct answer (and explanation) will not be revealed after each question. This is to prevent learners from obtaining an artificially perfect score.

2. “Shuffle questions” randomize the order that questions are presented to your learners.

3. “Question Bank” allows you to automatically upload your questions into the Nano Learning module format. Follow this template to prepare your question bank for upload: https://docs.google.com/spreadsheets/d/1Ny-zYmBDXzfDu4YOpxnKaX49N4ywf5gtGUgNMLfCwvw/edit?usp=sharing

Here’s how you can do this in the ArcLab editor:

Organising Projects

Use the folder system to easily find your different modules

1. On your Project Dashboard, go to the ellipsis icon located on the rightmost of each row and select “Move to folder”.

2. Select the folder you want to move your project into and then click “Move”.

3. You can also create a new folder directly by clicking  “+ Add to a New Folder” and then entering the desired name for the new folder. Click the green tick button to confirm.
   

4. Once your project is in a folder, you can select and have it “Move to Another Folder” or “Remove from Folder” through the same dropdown menu.
   

Folder Sharing Settings

Share multiple modules by utilising Folders

1. On your Project Dashboard, view your folders by clicking on Folders on the left of the dashboard. Select the Folder you want to share and click on the ellipsis menu button to show Sharing Settings.

2. Select the staff / learner you want to access the module by checking the square box next to their emails in the “Authorised Learners” list (or check the box in the top row to “select all”).

3. Click  “Invite Learners”

Your selected staff will receive an email or SMS with their unique link.

They will be able to directly access the folder through the web link. No app download is necessary.

Review Learner Analytics (PRO)

Track your learners’ progress and use the data by upgrading to ArcLab Pro

See highlights, individual responses as well as aggregated data with ArcLab’s Learner Analytics feature. Use this data to help you identify learners who need help, map skill gaps, compare performance across locations/branches/time, and refine your content if necessary. The learner analytics data can also be downloaded into csv format, for you to study further offline.

To access the Learner Analytics of each module,

1. Go to the Project Dashboard and click on the Analytics icon on the right of each module row

2. Or click on the Analytics icon in Editor

If you don’t see any data or charts, it’s because your learners have not accessed your Nano Learning modules yet. Prompt them to get started!

The Learner Analytics dashboard is divided into 3 tabs:

1. Highlights
2. Learners
3. Questions

Highlights

This tab aggregates your workforce's top-level learning data.

Scroll down further to see each of your learner audience’s performance “heat map”.

Green represents good performance for that learner for that question, while red suggests that learner/question might need some help from you.

Learners

See the performance of every learner and information about their attempts at your module.

Click “View Attempts” to drill down into each Learner’s performance for each attempt.

Questions

See a more in-depth analysis of your learners’ performance by question.

Filter-by-date Analytics

Better understand the trends of your learners’ performance over time or at specific time periods.

Delete Analytics Entries

You also have the option to delete analytics entries from specific time periods (or the entire period), by clicking the trashcan icon next to the date selection panel.

Do note that this process is irreversible, so only delete analytics entries you know you won’t need any more.

Consolidated Learner Analytics

For Modules that are grouped together in a folder, we present a consolidated view that allows you to track learners’ progress it an aggregate level.

Access the for your respective folders by clicking the blue “Folder Analytics” button at the top right of the dashboard when you are in the folder view.

Under “Highlights”, you can see at a glance the high-level metrics as well as the access numbers for each module.

Default display shows analytics for ALL learners. Click on the “Select branch” field to filter analytics at individual branch level.

Also see which learner is lagging behind so you can do the necessary interventions and follow-ups, down to individual work unit levels.

The “Module tracking” tab allows you to track the performance of each learner across different modules.

Saving and Printing Learner Analytics Visualisation Reports

Want to share all the insightful learner analytics visualisations you see? You can download / print them to share with your management or key staff members.

Make sure you select “A3” paper size, then save or print your Learner Analytics visualisations to share with your management or key staff members

Learner Dashboard

The Learner Dashboard is where Learners can access all the modules that are made available to them. They are able to see which modules they have completed and which modules they have yet to complete.

To access Learner Dashboard

Have the modules you want to share with your Learner’s in a Shared Folder.

Go to your Share Settings in your Projects Dashboard to set access permissions for the Shared Folder.

Click on the link sent to you for access to your Learner Dashboard

You will be able to view both Completed and Uncompleted Modules that are in the folder.

That’s it!

You’re all set! Upskilling your team is as easy as 1-2-3. Thank you for choosing ArcLab Nano Learning for your organisation!

(Last but not least, click the Chat button at the bottom right.

If you need help on anything at all, or have any feedback, you can reach us at any time by clicking it.)

Update History:

In our development roadmap:  

(i) More Editor Upgrades (this will always be ongoing!),

(ii) Question Bank + Bulk Question Upload (now in Beta),

(iii) Branched outcomes - send different learners to different learning paths (now in Beta),

(iv) EVEN more assessment screens for your learners,

(v) Geofenced module access (now in Beta),

(vi) AI-assisted module / assessment authoring

(vii) Lots more (stay tuned!)

(We’re always at #Day1, working to improve ArcLab for you. Give us your feedback at nano@arclab.io)