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COLD WEATHER RESOURCES IN AUSTIN, TX

This document was prepared by the Office of Austin City Council Member Greg Casar.

Share this document: bit.ly/austincoldresources 

City of Austin Information: http://austintexas.gov/weatherinfo 

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LANGUAGES: English | ASL | ESPAÑOL (Spanish) | Tiếng Việt (Vietnamese) | 한국어 (Korean) | 中國傳統的 (Chinese Traditional) | नेपाली (Nepali) | हिन्दी (Hindi) | عربي (Arabic) | Sugbuanon (Cebuano) | Tagalog

(Thank you to the AAQoL Commission, Asian American Community Health Initiative, &

Cody Littlepage, Deaf Interpreter, for their important translation work.)

JUMP TO A SECTION:

NUMBERS & CONTACTS

Purpose

Phone Number / Contact

Emergency Food

2-1-1

General Information

3-1-1

If your water pipe is broken

512-972-1000 or 3-1-1

Medical or Life Threatening Emergency

9-1-1

Volunteer

City: https://www.austintexas.gov/help-atx-winter 
ADRN: https://bit.ly/keepaustinwarm 

Austin Water Updates

https://www.austintexas.gov/article/operational-updates 

City of Austin Resource Site

http://austintexas.gov/weatherinfo

FEMA Disaster Assistance Center

https://www.disasterassistance.gov/ 

Water: 

Boil Water notice has been lifted for the entire city, but outside water restrictions remain in place.

Water Distribution for EMERGENCY DRINKING until further notice:

 (9am-5pm)

  • Nelson Field (7105 Berkman Dr., 78752)
  • Onion Creek Soccer Complex (5600 E. William Cannon Dr., 78744)
  • Roy G. Guerrero Park (400 Grove Blvd., 78741)
  • Lago Vista City Hall (5803 Thunderbird St., 78645)
  • Village of Point Venture Office (411 Lohman Ford Rd., 78645)
  • Jones Brothers Park (10301 Lakeside Dr., 78645)

If you are without water:

  • If you have a leak/outage/broken pipe, report it online or call 512-972-1000 immediately.
  • If you don’t have water or if your pressure is currently low, your faucets do not have to be open when water is restored. To ensure water pressure has returned, open one faucet at the highest level. If water begins to flow, move on to your next faucet and repeat the process. Ensure all lines are flushed to remove air or debris.

If you have water, don’t:

  • Use water for irrigation or testing of irrigation equipment
  • Wash vehicles, including at commercial car wash facilities
  • Wash pavement or other surfaces
  • Add water to a pool or spa
  • Conduct foundation watering, or
  • Operate an ornamental fountain or pond, other than aeration necessary to support aquatic life

Violations of these restrictions should be reported to Austin 3-1-1. Austin Water appreciates your support in reducing water use to help stabilize Austin’s water treatment plants.

Shower and Laundry: 

ADRN has sites where you can sign up to take a shower and do laundry.

For continued updates please check out Austin Water’s website and Facebook page.

Food

Wednesday, Feb. 24th Food & Water Distribution:

  • Wooldridge Elementary (1412 Norseman Terrace): 4PM
  • Millennium Youth Entertainment Center (1154 Hargrave St.): 1-8PM

Thursday, Feb. 25th Food & Water Distribution:

  • Dobie Middle School (1200 E. Rundberg Lane): 10:30AM
  • Millennium Youth Entertainment Center (1154 Hargrave St.): 1-8PM

Saturday, Feb. 27th Food & Water Distribution:

  • Guerrero-Thompson Elementary (102 E. Rundberg Lane): 10AM

Monday, Mar. 1st Food & Water Distribution:

  • Dobie Middle School (1200 E. Rundberg Lane): 10:30AM

For other options and updates:

Repairs and Other Aid

https://www.disasterassistance.gov/ 

  • To receive FEMA aid at least one member of the household must be a US citizen (requires SSN)
  • Covers damage to homes, cars, business assistance, childcare, and funeral expenses

Austin Disaster Relief Network Clean Up Hotline:

Austin Disaster Relief Network (ADRN), Central Texas Voluntary Organizations Active in Disaster (CTX VOAD) and the volunteer management platform; Crisis Clean Up are collaborating with the Counties of Bastrop, Hays, Travis, Williamson to include the cities of Austin and Round Rock in a massive “Clean Up” effort. This effort has begun today to assist Central Texans in clearing homes and removing debris as a result of the recent winter storm. Homeowners who have few resources and abilities, can request assistance in the removal of fallen trees, limbs, interiors of home water damage and other storm related damage.

Residents in Bastrop, Hays, Travis and Williamson counties can call the “Crisis Clean Up” toll free number at 1-800-329-8052 requesting assistance to clean up their home and/or debris. Home cleanups will take priority between the two. Client information will then be shared with a network of volunteer organizations. These organizations will coordinate cleanup with homeowners and will ultimately deploy their volunteers to homeowner locations to assist in clearing the debris and removing interior water/storm related damage.

Volunteer

In addition to our local non-profits and community leaders, the City is asking those interested to sign up to volunteer here: https://www.austintexas.gov/help-atx-winter 

 

Where to Donate:

Last Updated: 9:20AM on Feb. 24, 2021