Community Fridges HamOnt FAQ

“What is a community fridge?”

“Where are the fridges located?”

“Do you operate all of the community fridges in Hamilton?”

“When can I come by?”

“What’s in the fridge right now?”

“Why is the fridge often empty?”

“What if someone is taking too much food?”

“How/what do I donate to the community fridge?”

“Can I donate unsold goods from my restaurant/certified kitchen?”

“Can you pick up my donation?”

“Can I make a financial donation?”

“How can I get involved?”

“How do I open a community fridge in my neighbourhood?”

“How can I contact the organizers of CFH?”


“What is a community fridge?”

Community fridges are a volunteer-run, publicly-accessible, low-barrier resource, from which anyone in need can get free food & hygiene supplies. Community fridges are a method to reduce food waste, and by donating, volunteering, and spreading the word, are a method to provide care for one's own community. Community fridges and pantries have gained a lot of prevalence over the past few years, as the pandemic has highlighted the need for mutual aid.

Where is the fridge located?”

The Crown Point Community Fridge is located outdoors in a painted wooden shelter.

It can be found at 204 Ottawa St. N (at Britannia), outside of Ottawa Market.

See below question for more information.

“Do you operate all of the community fridges in Hamilton?”

We do not. Community Fridges HamOnt opened the first community fridge in Hamilton in early 2021. At one point we operated 3 locations, but we now have just one.

Similar initiatives in Hamilton include:

More community fridges & pantries have continued to open. See our Free Food Resources list for available supports throughout the city.

“When can I come by?”

Any time, 24/7! The Crown Point community fridge is located outdoors for self-serve access at all times. Everyone is welcome to come take whatever they need, no registration required.

“What’s in the fridge right now?”

Stock updates can be found on Facebook and Instagram stories. These serve as a glimpse into what the fridges look like on a given day, but food typically moves so quickly that it is not possible for our team to provide timely status updates.

“Why is the fridge often empty?”

The need for food and supplies is very high. Donations happen every day, and are scooped up quickly. This organization does not have any large partnerships, government funding, or charity ties; it is run entirely on donation drop-offs by members of the community. We’re always seeking more donations. We’re so glad community fridges are able to provide this low-barrier support, but they are unfortunately not able to support everyone in need. Systemic change is needed. (Read more on food insecurity in Canada, here.)

“What if someone is taking too much food?”

There are no restrictions on how much anyone can take. We don’t know people’s individual needs, who they’re providing for, or what struggles they face. This program works by giving freely, and knowing that more food will come. To read more on this, see Safe & Supportive Engagement at the Community Fridges.

“How/what do I donate to the community fridge?”

Come by any time (24/7) and place items directly inside the fridge, freezer, or pantry. If your donation is packaged in bulk/multiples, it’s especially helpful if you can disassemble it and take excess packaging away with you.

Our donation guidelines have been carefully chosen to allow a wide variety of foods, while also eliminating the most “high-risk” items, in accordance with Public Health (see: Food Donation Supplemental Materials for reference).

Requests from the community are shared on our Facebook and Instagram stories. Our Instagram page features a “Requests” highlight, which shows requests from the past few weeks.

Please note that we do not accept home-cooked food, raw meat (in the fridge OR freezer), items past expiry, opened, or going bad. (Non-perishable items just slightly past the best before date are accepted.)

Can I donate unsold goods from my restaurant/certified kitchen?”

Yes please; your support is needed! Please ensure that items are labelled with the kitchen or restaurant name, ingredients or allergens, and prepared and/or best before date. Feel free to contact us for additional clarity or if pick-up support is needed: communityfridgeshamont@gmail.com

“Can you pick up my donation?”

In instances such as food rescues and larger donations, we can certainly arrange to have a volunteer pick up. While we value even the smallest donations, we likely won’t be able to send our volunteers out for them. Coordinating with your friends, neighbours, or posting your donation on a local free Facebook group (such as Hamilton Leftovers or Recycling Kindness), may be a good alternative.

Feel free to contact us with any inquiries: communityfridgeshamont@gmail.com

“Can I make a financial donation?”

We do not accept monetary donations but can happily accept gift cards. Learn more about donating a gift card.

“How can I get involved?”

This initiative is sustained entirely by community efforts. You can help by -

  • Joining our volunteer team (fridge cleaning, transporting goods, etc.)
  • Donating food and hygiene supplies directly to the fridges
  • Fundraising or collecting nonperishables at your office, storefront, or event  
  • Donating unsold goods from your certified kitchen
  • Donating a gift card to support our ongoing costs
  • Taking a picture while you’re at the fridge, and tagging us on social media
  • Spreading the word in your networks (online and off)
  • Hosting a fridge outside your business

“How do I open a community fridge in my neighbourhood?”

While community fridges are not the solution to food insecurity, there continues to be a need for tangible support via mutual aid. Some important components of establishing a community fridge, from our perspective, are:

  • A supportive team that can disinfect and maintain the fridge regularly (typically 2-3 times daily), pick up donations, build/repair things, manage administration, etc.
  • A host that can provide space (private property*), electricity, and ideally that is keen on this endeavour & understands its importance.
  • Weather protection for the fridge to ensure year-round operation.
  • Social media networking to find the help you need - let folks in your community know you’re trying to make this happen!
  • And importantly, maintaining as few barriers to access as possible.

*Private property is recommended over City-owned, as with City-owned property (such as parks or sidewalks) you will likely run into more red tape or risk your fridge being removed. 

“How can I contact the organizers of CFH?”

For further inquiries, please email us at communityfridgeshamont@gmail.com.