COVID-19 Nevada Resources ~ Share this guide: bit.ly/nvcorona 

Para acceder esta guia en español haga click aquí: bit.ly/nvcoronaes 

TABLE OF CONTENTS

TABLE OF CONTENTS

**Thanksgiving**

**New Restrictions in effect November 24th**

**COVID Testing**

NEWS & UPDATES

Official Information Sources

Nevada

Federal

International

Other Resource Guides

Essential vs. Non-essential Business Guide -- Old, may need update 11/19

RELIEF PACKAGE INFORMATION

CARES ACT FAQ from Sen. Cortez Masto

Direct Cash Assistance FAQ

Small Business Relief

Paid Sick Days & Paid Leave Know Your Rights Document

MULTI-SERVICE ORGANIZATIONS

ULAN (United Labor Agency of Nevada)

United Way of Southern Nevada

HopeLink of Southern Nevada

CHILDCARE

Welfare & Benefits

Preschool/Child Care Centers

Diapers

EDUCATION

General Tools

Internet Access for K-12

Spanish for K-5

VegasPBS Educational Content

Scholastic Learn at Home

Clark County School District

School Breakfast/Lunch

Libraries

Washoe County School District

STUDENT LOAN DEBT

US Department of Education

ELDERCARE

Welfare & Benefits

EVICTIONS

CDC Moratorium Extension - Updated: 09/09/2020

From the Legal Aid Center of Southern Nevada

FOOD

Statewide

Welfare & Benefits

USDA (NV Department of Agriculture)

Southern Nevada

Food Pantries

Free Meals

Senior Hours

Northern Nevada

Testing

Food Delivery/Pickup

Grocery Store Senior Hours

Reno/Sparks Meal Programs

Facebook Resource Group

Nevada 211 Resources

Carson/Gardnerville

Food pantries

HOUSING ASSISTANCE

For Renters

For Homeowners

For Landlords

HEALTHCARE

General Info

Prevention Tips & Identifying Symptoms

Getting/Keeping Health Insurance

Reproductive Health

Schools

Veterans

Domestic Violence

Blood Donation

Medical Maijuana

Mental Health

LEGAL ASSISTANCE

Southern Nevada - Legal Aid Center of Southern Nevada

Legal/Evictions/Rent/Tenant - Tenants in Weekly Rentals: Know Your Rights Flyer

Northern Nevada:

Statewide including Elko, Carson City, and Yerington offices:

For someone in a CORRECTIONAL FACILITY or someone UNSHELTERED:

SCAMS

Where to report a scam

Where to report price gouging

Fake Tests, Cures or Vaccines

Phony NVEnergy or Utility Workers

TRANSPORTATION

AAA

UNEMPLOYMENT/WORK

General Resources for Workers Impacted by COVID-19

Filing a Claim

Pandemic Unemployment Assistance (PUA)

Paid Leave

Families First Act Updates - March 30, 2020

Private Sector

Public Sector

Safety

Places Hiring

Work force Supportive Services

For Small Business Owners

Emergency Funds Resources

SMALL BUSINESS SUPPORT

UTILITIES

Gas/Water/Power/Communications

Electric

Gas

Water

Communications

HELP WITH UTILITY BILLS

Free Internet Access

VOLUNTEERS NEEDED

**Thanksgiving**

Guidance from the CDC

**New Restrictions in effect November 24th**

Source

When do the new NV Covid-19 restrictions start?

The new restrictions will go into effect Tuesday.

How long will the statewide pause last?

Sisolak said the restrictions will be in place for three weeks.

Are there limitations on private gatherings, including Thanksgiving?

Starting Tuesday the following will apply to private gatherings:

  • No more than 10 people can attend
  • No more than two households can participate
  • Masks are required any time you are around someone not part of your immediate household, both inside and outside.

What about public gatherings?

The following limits will be in place for public gatherings:

  • Capacity must be reduced from 250 to 50 people, or 25 percent of fire code capacity, including at churches.
  • Masks are required any time you are around someone not part of your immediate household, both inside and outside.

What about restaurants and bars?

The statewide pause will affect restaurants and bars that serve food in the following ways:

  • Reservations are now required for in-person dining except at fast food restaurants and food courts
  • Capacity will be reduced from 50 to 25 percent
  • No more than four customers can be at a table.

What about gyms, fitness and dance studios?

Capacity at gyms, fitness and dance studios will be reduced from 50 to 25 percent. Also patrons must:

  • Wear a mask at all times, unless actively drinking
  • Choose an alternative activity if the activity they are engaging in is too strenuous to be done while wearing a mask properly

What other capacity restrictions will be in place?

All of the following places will have to reduce their capacity to 25 percent:

  • Casinos
  • Arcades
  • Art galleries
  • Aquariums
  • Racetracks
  • Bowling alleys
  • Amusement and theme parks
  • Mini golf
  • Libraries
  • Museums
  • Zoos

What about sports tournaments?

All adult and youth sports tournaments will be on pause.

What isn't affected by the new restrictions?

The three-week restrictions do not apply or change current health and safety protocols, such as capacity limitations for:

  • K-12 schools
  • community and recreation centers
  • retail stores
  • barbershops
  • hair and nail salons
  • body art or piercing establishments
  • massage and spa establishments
  • medicinal or recreational cannabis dispensaries

Other restrictions announced Sunday include:

  • Reservations are required at all restaurants and bars that serve food for in-person dining. Fast food restaurants and food courts are exempt from the reservation requirement. Restaurant and bar capacity was reduced from 50 to 25 percent, and there can be no more than four patrons at a table.
  • Capacity at gyms, fitness and dance studios is reduced from 50 to 25 percent.  Patrons must wear a mask at all times, unless actively drinking. If the activity is too strenuous to be done while wearing a mask properly, people must seek an alternative.
  • Casino capacity has been reduced from 50 to 25 percent.
  • Public gatherings are limited to no more than 50 people, or 25 percent of fire code capacity, whichever is less.
  • Arcades, art galleries, aquariums, racetracks, bowling alleys, mini golf, libraries, museums and zoos all are reduced to 25 percent capacity.
  • Big box stores that have more than 50,000 square feet must now have monitors at public entrances to manage capacity
  • There will be a pause on adult and youth sports tournaments

**COVID Testing**

Find COVID-19 Testing Locations in NV: https://nvhealthresponse.nv.gov/find-covid-19-testing-in-nevada/

Washoe County Testing:

Where to get tested

County residents in need of testing have several options.

► At-home COVID-19 testing: LabCorp provides at-home testing via FedEx for those who meet screening criteria after filling out a short survey. Further information is available at pixel.labcorp.com/covid-19.

► Carson Tahoe Specialty Medical Center: Carson Tahoe Health has instituted drive-through testing for those experiencing COVID-like symptoms (fever, cough, breathing difficulty, fatigue, aches, sore throat, loss of taste or smell). The drive-through location at 775 Fleischmann Way in Carson City is open between 8 a.m. and 5 p.m. Monday through Friday. The drive-through program is open only to those with symptoms; asymptomatic individuals may be assessed for testing by calling 775-283-4789 or visiting gethealthycarsoncity.org/novel-coronavirus-2019/.

► CVS Pharmacy: CVS Pharmacy is conducting free drive-thru testing for COVID-19 at eight locations in Reno, Sparks, Carson City and Fallon. Patients must register in advance by scheduling an appointment at cvs.com/minuteclinic/covid-19-testing.

► Reno-Sparks Livestock Events Center: The Washoe County Health District conducts COVID-19 testing by appointment only for those who meet screening criteria after taking a brief survey. Appointments can be scheduled online at aca-prod.accela.com/Washoe-Covid19/welcome.aspx or by calling 775-328-2427.

► Saint Mary's Urgent Care: Coronavirus testing is available by appointment only at four Saint Mary's Urgent Care facilities in Reno-Sparks. Appointments can be made by visiting carbonhealth.com/coronavirus.

► University of Nevada: Students, faculty and staff exhibiting symptoms of COVID-19 or who have been in close contact with someone who has COVID-19 may receive an appointment to be tested by calling 775-784-6598 or by visiting www.unr.edu/coronavirus/health-and-safety/testing.

► Walgreens: Walgreens is conducting no-cost COVID-19 testing for patients who meet testing criteria at its location at 3495 S. Virginia St. near Moana Lane. Appointments are required; visit www.walgreens.com/findcare/covid19/testing to learn more.

► Walmart: Two Reno Walmart locations are conducting drive-thru COVID-19 tests by appointment at 5260 W. 7th St. and 155 Damonte Ranch Pkwy. For details, visit MyQuestCOVIDTest.com.

Northern Nevada Medical Center, Renown Regional Medical Center, Renown's urgent care locations and Veterans Affairs Sierra Nevada Health Care System also are performing COVID-19 tests, but require orders from a physician. Contact your general practitioner to discuss options.

NEWS & UPDATES

Official Information Sources

Nevada

Federal

International

Other Resource Guides

  • Essential vs. Non-essential Business Guide -- Old, may need update 11/19

RELIEF PACKAGE INFORMATION

CARES ACT FAQ from Sen. Cortez Masto

Frequently Asked Questions:

 

Will I get a rebate check?

 

To receive a rebate check, you must have a valid social security number, meet the income eligibility thresholds AND have filed a tax return this year (2019) or one last year (2018), regardless of income level. Social Security beneficiaries who don’t normally file tax returns will automatically receive their rebate payments through a direct deposit to their bank accounts. Senator Cortez Masto has called on the Administration to also issue checks automatically for recipients of benefits through the Department of Veterans Affairs and the Supplemental Security Income program. Low-income Nevadans not required to file a tax return must file an abbreviated return. They can use the new IRS tool at http://www.irs.gov/nonfilereip for quick registration.

 

Americans making under $75,000 will receive the full amount of $1,200 per adult and $500 per qualifying child (under 17). This money is not taxable. Senator Cortez Masto has joined legislation that would ensure children over 16 and adult dependents count toward what a family gets in direct payments. Congress has directed the Administration and the IRS to send the rebates as quickly as possible, but it could still take a month or longer. The fastest way for Nevadans to receive their rebates is if they have already filed a tax return for 2018 or 2019 and provided their direct deposit information.

 

How has unemployment insurance in Nevada changed under this legislation?

 

The Nevada Department of Employment, Training and Rehabilitation (DETR) administers the Nevada Unemployment Insurance (UI) program. Nevada workers who have experienced job losses through no fault of their own may be eligible for unemployment compensation. Nevada has waived previous requirements that applicants need to wait 7 days after they have been terminated from a job and prove they are looking for work to apply for benefits. Between now and July 31, an additional $600 will be added to every unemployment compensation check, so no one will receive less than $600 per week. DETR strongly encourages Nevadans to apply online at http://ui.nv.gov/css.html.

 

What If I am not eligible for traditional unemployment insurance?

 

The CARES Act established a program called the Pandemic Unemployment Assistance (PUA) program that temporarily expands unemployment insurance to cover individuals who are not traditionally covered, including the self-employed, gig-workers, independent contractors, and workers with irregular work history. It also expands the list of allowable criteria for claiming unemployment compensation to include many reasons related to the COVID-19 public health emergency. Senators Cortez Masto and Jacky Rosen have sent a letter urging the Trump Administration to ensure that guidance and funding for the Pandemic Unemployment Assistance goes out as quickly as possible. The Senators have also sent a letter to the Department of Labor asking them to clarify guidance provided to states so that local unemployment agencies can ensure that the workers Congress intended to be covered by the Pandemic Unemployment Assistance Program receive the benefits they deserve.  

 

What sort of help might a small business qualify for?

 

The CARES Act provides $350 billion to create a Paycheck Protection Program (PPP) to offer forgivable loans to small businesses that continue to pay employees. The entire Nevada delegation has urged Congress to ensure gaming small businesses qualify for PPP.

 

Small businesses and non-profits who need a quick infusion of cash can also apply for Small Business Administration disaster loans that Congress has made available. The CARES Act also allows a maximum $10,000 one-time emergency advance to small businesses and nonprofits applying for SBA economic injury disaster loans (EIDLs). If you’re worried about keeping up with current loan payments, the CARES Act includes $17 billion so that the SBA can cover all loan payments for existing SBA borrowers for six months, including principal, interest, and fees. In addition, many banks and credit card companies have stated they are willing to work with small businesses to reduce fees or provide credit during this period. Small businesses should contact their bank for more information.

 

Does the CARES Act include relief for homeowners or renters?

 

Homeowners in housing financed by federally-backed mortgages can get forbearance on their mortgage payments for at least six months, and they cannot be foreclosed on for 60 days. The CARES Act also provides the Department of Housing and Urban Development (HUD) with an additional $17.4 billion in funding including monies for rent assistance, housing vouchers, public housing, and housing for the elderly. Many landlords and lenders are making other arrangements to work with renters and homeowners. Recently, Senators Cortez Masto and Rosen announced that the Department of Housing and Urban Development provided $20,629,106 in CARES Act grants to Nevada communities, to be used to help people experiencing homelessness or families having trouble paying rent. Governor Steve Sisolak has also suspended evictions for the duration of Nevada’s state of emergency.

 

Will the CARES Act help ease the medical supply shortages in Nevada?

 

The bill provides $1 billion for the Defense Production Act, and the Administration can use this funding to immediately address shortages in personal protective equipment, ventilators, beds, diagnostic test kits, and other urgently-needed medical supplies and equipment, and engage in other essential activities during the COVID-19 emergency. Additionally, the bill includes $16 billion to replenish the Strategic National Stockpile supplies which are currently being distributed to State and local health agencies, hospitals and other healthcare entities. Senator Cortez Masto will continue to fight to ensure Nevada gets the resources it needs.

 

Will the CARES Act provide additional support for hospitals battling the coronavirus?

 

The CARES Act makes available $100 billion through the Public Health and Social Services Emergency Fund (PHSSEF) to help hospitals cover COVID-19 expenses and $1.32 billion in supplemental funding for community health centers (CHCS). The CARES Act also creates the opportunity for hospitals to receive accelerated payments in order to give providers a more reliable and stable cash flow to help maintain and support their workforce, buy essential supplies, and keep their doors open to care for patients. The bill also includes $3.5 billion in funding to help provide child care assistance to health care sector employees, emergency responders, sanitation workers, and other essential workers.

 

Will Nevada’s state and local governments receive funding from the CARES Act?

 

The CARES Act includes $150 billion in funding for local, state and tribal governments, with at least $1.25 billion for Nevada. This funding will provide immediate resources to impacted communities throughout our state and help Governor Sisolak meet the state’s urgent response needs. Of this funding, $8 billion is directed to go to Tribal governments to protect Native communities.  

 

Direct Cash Assistance FAQ

(From Rep. Susie Lee)

When will the rebates be distributed?

 

The Internal Revenue Service (IRS) is working to deliver rebates quickly in the form of advance payments. For people who filed a federal income tax return in 2018 or 2019, payment processing will be based on payment or address information already on file with the IRS. Electronic distributions will be automatic to an account the payee authorized January 1, 2018 or later.

 

How large are the rebates?

 

The amount of the rebate depends on family size. The payment is $1,200 for each adult individual ($2,400 for joint filers) and $500 per qualifying child under age 17. The advance payment of rebates is reduced by $5 for every $100 of income to the extent a taxpayer’s income exceeds $150,000 for  joint filer, $112,500 for a head of household filer, and $75,000 for anyone else.

Many individuals don’t need to file a tax return. Are non-filers eligible for rebates?

 

Yes. There is no earned income requirement to be eligible for a rebate, but non-filers may need to take additional steps to receive their rebate. Visit irs.gov/coronavirus for more information.

Will the rebates affect my eligibility for federal income-targeted programs?

 

No. The rebate is considered a tax refund and is not counted towards eligibility for federal programs.

 

What identification is required to receive a rebate?

Taxpayers must have Social Security Numbers for themselves and their qualifying children in order to receive rebates.

Small Business Relief

Paid Sick Days & Paid Leave Know Your Rights Document

MULTI-SERVICE ORGANIZATIONS

ULAN (United Labor Agency of Nevada)

https://twitter.com/ULAN_LV

https://www.facebook.com/ulan.lv/

ULAN’s mission is to improve the quality of life for workers, their families and the community at large by providing services to meet their basic needs. The do not limit services to union workers.

United Way of Southern Nevada

Emergency Assistance & Community Needs Fund: https://www.uwsn.org/COVID19

From their website: United Way of Southern Nevada (UWSN) unites our community to improve people’s lives from cradle to career. UWSN created the Emergency Assistance and Community Needs Fund to assist those impacted by Coronavirus-19 (COVID-19). By bringing together nonprofits, corporate partners, schools, governmental agencies and our community, we will move our Southern Nevada forward.

HopeLink of Southern Nevada

https://link2hope.org/

Monday through Thurs 8am to 530pm at 702-566-0576

From their website:Among services provided are: emergency and inclement weather shelter, housing, supportive housing, community home rentals under the Neighborhood Stabilization Program, food pantry and nutrition programs, senior service programs, community resource fairs, family events and programs, free tax preparation services under the VITA program, holiday gift assistance and rent and utility assistance. All service and program recipients qualify based on verified need and require client accountability, documentation and mutual participation toward case management goals.

CHILDCARE

Welfare & Benefits

Preschool/Child Care Centers


Diapers

EDUCATION

General Tools

Internet Access for K-12

  • Charter is offering a free 60 days of broadband and wifi for new k-12 and college student households

Spanish for K-5

VegasPBS Educational Content

  • Vegas PBS will be providing educational content for parents and teachers

Scholastic Learn at Home

  • Allows open access to daily learning journeys divided into four grade spans—Pre-K–K, Grades 1–2, Grades 3–5, and Grades 6–9+, covering ELA, STEM, Science, Social Studies, and Social-Emotional Learning. Click here.

Clark County School District

School Breakfast/Lunch

Libraries

  • Clark County Libraries will have Wifi in Parking Lots
  • Library cardholders are encouraged to utilize LVCCLD.org to take advantage of our vast collection of digital resources, which are available 24/7.
  • These include downloadable eBooks and audiobooks, as well as streaming music, TV shows, databases, and eResources such as Lynda.com, Rosetta Stone, and Socrates, which helps kids in grades K-5 improve their knowledge base outside of school, while having fun playing games. LVCCLD.org also allows library cardholders to manage their accounts remotely, renew books, place holds, and more.

Washoe County School District

Higher Education

STUDENT LOAN DEBT

US Department of Education

email SLO@nevadatreasurer.gov.

ELDERCARE

Welfare & Benefits

  • Economic Opportunity Board of Clark County

EVICTIONS

CDC Moratorium Extension - Updated: 09/09/2020

  • The Center for Disease Control released an order preventing residential evictions.
  • *Which tenants are covered by the CDC Order?*
  • The number of tenants covered by the CDC Order is much larger than the number previously covered under the federal CARES Act, which limited its protections to tenants in properties with federally backed mortgages or programs. A tenant is covered by the CDC Order if he or she:
  1. 1. Has used their best effort to obtain all available government assistance for rent or housing
  2. Either expects to earn no more than $99,000 during 2020, was not required to report income to the IRS in 2019, or received a stimulus check under the federal CARES Act
  3. Is unable to pay the full rent due to substantial loss of household income, reduction in wages or hours, lay-off, or extraordinary out-of-pocket medical expenses
  4. Is using best effort to make partial payments of rent as close to full payment as his or her circumstances permit
  5. Would likely be rendered homeless or forced to move and live in close quarters in a shared living setting if evicted.

From the Legal Aid Center of Southern Nevada

Link for more information

The CDC issued an order temporarily halting residential evictions through December 31, 2020. To be protected, covered tenants facing eviction should provide a signed declaration to their landlord.

View a packet that includes instructions for both tenants and landlords and a declaration with proof of service by clicking here.

Sample declaration forms can also be found in Spanish, Mandarin, Tagalog, and 17 other languages by clicking here.

Slides from our presentation about the CDC order and the declaration can be viewed or downloaded byclicking here.

If you live in Las Vegas, you can complete an online guided interview to file an answer to a summary eviction and a proof of service for the CDC declaration by clicking here.

If you've received an eviction notice due to nonpayment of rent, view our flyer for additional information and resources:

English

español

Clark County's CARES Housing Assistance Program (CHAP) is available to help with housing and utility payments. Click here to learn more or apply.

FOOD

Statewide

Welfare & Benefits

USDA (NV Department of Agriculture)

Southern Nevada

Las Vegas Senior Citizens: temporary programs introduced during COVI-19:  delivered meals, delivered pantry items, https://dh.hhovv.org/pantry-program/ 

Food Pantries

  • Three Square Senior Hunger Program (home grocery delivery for seniors)
  • Just One Project - food delivery for seniors

  • Feeding LGBTQ folks -- Old, May Need to Update
  • Saturdays from 11:00 a.m. until food runs out at The Center (401 S. Maryland Parkway)
  • If you would like to help set up, bring donations or food please email chris.davin@EqualityNV.org
  • East Valley Family Services -- Old, May Need to Update
  • Tuesday and Thursday from 9am to 12pm. 1830 E. Sahara Ave Ste. 103

CCSD Meal Program

Free Meals

Senior Hours

Northern Nevada

Testing

  • Best option
  • Results can take 7-10 days though
  • Limited availability
  • Limited availability

Food Delivery/Pickup

Grocery Store Senior Hours

Reno/Sparks Meal Programs

Facebook Resource Group

  • This is a local group of community members who are sharing information, resources, and assisting with delivering items to those in-need in the Reno/Sparks area
  • Can ask this group for information on where to buy cleaning supplies, where to get tested for COVID19 and various other needs/assistance.

Nevada 211 Resources

Carson/Gardnerville

HOUSING ASSISTANCE

Clark County Housing Assistance Program

  • As of 07/20/2020: Rental assistance is now available for Nevadans living in short-term rentals and facing financial hardship due to the COVID-19 pandemic. The Nevada State Treasurer’s office announced today that applications are now being accepted for the state’s CARES Housing Assistance Program (CHAP).
  • Undocumented Nevadans are eligible for this assistance!
  • Visit housing.nv.gov to apply. Undocumented immigrants are eligible.
  • The Nevada Affordable Housing Assistance Corporation (NAHAC) was specifically chosen by the U.S. Treasury’s Hardest Hit Fund to help Nevada homeowners in their time of need.
  • Visit https://nahac.org/ for more information.
  • Direct your tenants to apply for the CARES Housing Assistance Program (CHAP) at  housing.nv.gov. Undocumented immigrants are eligible.

HEALTHCARE

General Info

Prevention Tips & Identifying Symptoms

  • Fever
  • Cough
  • Shortness of breath, difficulty breathing

  • How does COVID-19 spread?
  • close contact with an infectious person
  • respiratory droplets produced when an infectious person coughs or sneezes
  • touching an object or surface with the virus on it, then touching your mouth, nose or eyes

Getting/Keeping Health Insurance

  • Open Enrollment for health insurance through Nevada Health Link is running now through Jan, 15, 2021. In order to start receiving coverage by Jan 1, you must enroll by Dec, 31, 2020. https://www.nevadahealthlink.com/ 

Reproductive Health

  • Planned Parenthood MarMonte remains open. You can visit them at:
  • 455 W 5th St. Reno, NV

Restrictions: Prioritization of abortion care, STI treatments, and infection checks. Patients who need STI tests, pregnancy tests and well women exams are being postponed. Patients who need access to contraceptives (pill, patch, and rings) are scheduled for phone visits.

  • Planned Parenthood of Southern Nevada remains open. You can visit them at:
  • 3220 W. Charleston, Las Vegas
  • 3300 E. Flamingo #35, Las Vegas

Restrictions:

  • one person per visit (only the person who is seeking care, all other folks joining, must wait in car)
  • only immediate needs are being considered, such as STI screenings, cancer screenings and possible emergency referrals, but no “wellness checks”

HIV

  • Avella will be operating during its regular business hours 8:30am-5:30pm Monday through Friday
  • Avella will have a pharmacist available at any time and are able to offer PrEP to patients and will continue to offer this service.
  • Additionally, they will offer a 90-day supply of medication and their staff is able to navigate insurance and copay barriers.
  • Para contactarse con la tienda, puede llamar al 702.522.6483, opción 2 o por correo electrónico lasvegas@avella.com

LGBTQ Care

  • The Center is open by appointment for individuals contacting The Center via telephone who may be in crisis. Our certified Center Advocacy Network Specialists are available to help anyone in need and we will continue to provide those services throughout the crisis. Additionally, our Affirmations program is operating as usual as we continue providing essential mental health services as part of our partnership with Community Counseling Center.
  • Our Harm Reduction Services will continue including the Trac-B program. Anyone arriving at The Center for those services will need to ring the front bell to alert personnel at the reception desk.
  • https://thecenterlv.org/online

Schools

Veterans

Domestic Violence

  • Call 702-455-1500 to contact the Legal Aid Center/Family Law Self-Help Center to file a TPO remotely or email flshcinfo@lacsn.org 

Blood Donation

Medical Maijuana

Mental Health

  • Silver State Health: 702- 451-7542
  • Nevada Crisis Line Call 211 or 775-784-8090 Disponible 24 horas
  • Northern Nevada Child and Adolescent Services at (775) 688-1600
  • Kids First Family Services (Northern NV): 775-348-9047
  • NAMI Northern Nevada at: 775-470-5600
  • SAMHSA Línea de angustia durante desastres: Call (800) 985-5990. Para espanol oprima 2 [En Español].
  • Intervención de crisis y prevención de suicidio /775-784-8085 or text LISTEN to 839863. Servicios son gratuitos, confidenciales, y 24/7 www.crisiscallcenter.org

LEGAL ASSISTANCE

If you have a civil legal need (foreclosure, evictions, foreclosures, health care eligibility, unemployment compensation, worries about car repossessions, debt collection, etc.) You can call:

Southern Nevada - Legal Aid Center of Southern Nevada

https://www.lacsn.org/covid-19

Legal/Evictions/Rent/Tenant - Tenants in Weekly Rentals: Know Your Rights Flyer

Northern Nevada:

Washoe Legal Services (775) 329 - 2727

Statewide including Elko, Carson City, and Yerington offices:

Nevada Legal Services https://nlslaw.net/contact/

For someone in a CORRECTIONAL FACILITY or someone UNSHELTERED:

Does your loved one in a correctional facility have access to healthcare? Are you in contact with unsheltered persons who cannot find adequate sanitation facilities? Contact the ACLU of Nevada

SCAMS

FTC (Federal Trade Commission) - Avoid Scams

Where to report a scam

  • Follow the Attorney General’s guidance against scams - English / Spanish
  • If you are a victim of a scam, call the Attorney General’s office at 888-434-9989

Where to report price gouging

Fake Tests, Cures or Vaccines

  • DO NOT buy or give your information to anyone claiming to sell homemade test kits, COVID-19 vaccines, or cures. Talk to your doctor first.

Phony NVEnergy or Utility Workers

  • Real NVEnergy employees will be driving a marked vehicle with an NVEnergy Uniform and badge ID
  • They will never show up for unscheduled maintenance, they will contact you first
  • If in doubt, don’t answer the door

TRANSPORTATION

AAA

Free Roadside Assistance to Healthcare Workers and First Responders. No AAA Membership required. You will have to provide a work ID and answer a brief survey when calling for service. https://calstate.aaa.com/lp/news/free-ers

UNEMPLOYMENT/WORK

General Resources for Workers Impacted by COVID-19

Filing a Claim

Phone

DETR Job Connect Call Center:

M-F 8am-8pm

North: (775) 684-0350

South: (702) 486-0350

Rural: (888) 890-8211

DETR Director Tiffany Tyler Video 

Informational Brochure from DETR - English / Spanish

Pandemic Unemployment Assistance (PUA)

DETR’s NEW filing system for PUA in Nevada. This new temporary federal program is part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The PUA program is available retroactive to February 2, 2020 through December 26, 2020 and provides up to 39 weeks of benefits to eligible individuals. PUA is separate from unemployment insurance and provides coverage only to individuals who are not eligible for regular unemployment insurance. https://detr.nv.gov/Page/Pandemic_Unemployment_Assistance(PUA)

PUA call center: 1-800-603-9681

Paid Leave

Families First Act Updates - March 30, 2020

Families First Coronavirus Response Act: Employee Paid Leave Rights (PDF)

Private Sector

Public Sector

Safety

Places Hiring

Work force Supportive Services

For Small Business Owners

Emergency Funds Resources

SMALL BUSINESS SUPPORT

UTILITIES

Gas/Water/Power/Communications

The following have suspended or put a moratorium on disconnections for non-payment - more information here:

Electric

  • NVEnergy - also offering payment support
  • Valley Electric
  • Wells Rural Electric Company
  • Mt. Wheeler Power
  • Raft River Electric
  • Boulder City
  • Overton Power District
  • Lincoln County Power District
  • Plumas-Sierra Rural Electric Co-op

Gas

  • Southwest Gas
  • Amerigas

Water

  • Great Basin Water Co.
  • Southern Nevada Water Authority
  • Truckee Meadows Water Authority
  • Las Vegas Valley Water District
  • City of Henderson
  • City of Fallon
  • Gardnerville Water Company
  • Pahrump Utility Company Inc.
  • Glenbrook Water Cooperative

Communications

  • AT&T
  • Cox
  • Century Link
  • Frontier
  • Moapa Valley Telephone
  • Filer Mutual Telephone Company
  • Rio Virgin Telephone

HELP WITH UTILITY BILLS

East Valley Family Services is partnering with United Way of Southern Nevada to help Southern Nevadans with their past due utility expenses during this pandemic.

For anyone that has been affected by the COVID-19 pandemic (i.e. lost their job, reduced hours, etc.) or is over the age of 62, they can assist you to apply for energy utility relief. Please reach out to their office at 702-631-7098 and mention PROJECT REACH.

They will need you to provide us with: Picture of your ID (address/name has to match NV Energy Bill) Current NV Energy Bill (with past due amount) Letter from your employer stating company shutdown/furlough due to COVID-19 Current amount receiving from unemployment and/or last pay stub If you need assistance, but are missing one of these documents reach out to see how we can help.

Senator Cortez Masto’s Guide on paying bills

Free Internet Access

  • Charter is offering a free 60 days of broadband and wifi for new k-12 and college student households
  • Spectrum Internet: Offering free wifi for families with children K-12 or college to allow students to continue their education while homebound. Must not already be a spectrum customer, owe money to the company, and live in an area that offers spectrum internet: Call:1-844-488-8395.

VOLUNTEERS NEEDED

  • Mobile Health Collaborative - NON-STUDENTS ONLY
  • All skills and levels of knowledge are needed and appreciated.
  • Click for here for volunteer opportunities or contact Dr. Laura K. Culley (702) 373-2442

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