Los Angeles Mayor’s Office of Immigrant Affairs

Please note that information is subject to change [last updated March 31, 2020]

LOS ANGELES MAYOR’S OFFICE OF IMMIGRANT AFFAIRS

COVID-19 Information and Resources for Immigrant and Refugee Angelenos

CORONAVIRUS INFORMATION (in Spanish and other languages)

  • International Rescue Committee (IRC)
  • Comunidades Indígenas en Liderazgo (CIELO)

PUBLIC CHARGE INFORMATION

  • LA County Office of Immigrant Affairs:
  • U.S. Citizenship and Immigration Services (USCIS):
  • Public Charge: Necessary medical treatment or preventive services regarding COVID-19 will not negatively affect any immigrant as part of a future Public Charge analysis.

FOOD

For all listed agencies below, we strongly recommend that you contact the organization directly for their most updated hours of operation and to ensure continued services.

  • For the general public
  • 16439 Vanowen Street, Van Nuys, CA 91406. Phone: 818-988-7682
  • 8846 West Pico Boulevard, Los Angeles, CA 90035. Phone: 818-988-7682
  • 4305 Degnan Blvd., Suite 102, Los Angeles, CA 90008. Phone: 323-290-6560 (1st and 3rd Thursday of each month)
  • 8730 Vermont Ave., Los Angeles, CA 90044. Phone: 323-290-6560 (2nd and 4th Thursday of each month)
  • North Valley Caring Services: 15453 Rayen Street, North Hills, CA 91343. Phone: 818-891-0481 (Friday’s from 10AM to 12PM)
  • Monte Sion Center: 4405 East Olympic Blvd., Los Angeles, CA 90023. Phone: 323-974-2856
  • Carvery Kitchen: 8832 Pico Blvd, Los Angeles, California, CA 90035. Phone: (310) 450.0880. Free grab-and-go meals available for curbside pick-up for children under 18 (child must be present; just drop by, no order necessary); 30% off all meals for seniors 65 and over and free delivery (order by phone or online); for all other customers, free delivery within 5 miles through 3/31 and low cost ready-to-heat meal packages

  • For children and youth
  • Los Angeles Unified School District (LAUSD): 60 Grab and Go Food Centers
  • Grab & Go Food Centers will be open beginning Wednesday, March 18, and will be staffed weekdays from 7 a.m. to 10 a.m. Each child can take home two nutritious meals: Map of Grab and Go Food Centers.
  • Free meals for LAUSD students at the Dream Center from 7:30am-6:30pm (for more info, click here)
  • Free meals for kids from the Hugo’s kids menu (specifically for guests 12 and under) continuing through LAUSD closure. LA location: 12851 Riverside Dr, Valley Village, CA 91607 (for more info, click here)

  • For seniors (60+)
  • Alicia Broadous-Duncan Multipurpose Senior Center, 11300 Glenoaks Blvd., Pacoima, CA 91331. Phone: 818-834-6100 ext. 130
  • Robert M. Wilkinson Multipurpose Senior Center, 8956 Vanalden Ave., Northridge, CA 91324. Phone: 818-756-7741
  • Bernardi Multipurpose Senior Center, 6514 Sylmar Ave., Van Nuys, CA 91401. Phone: 818-781-1101
  • Sherman Oaks East Valley Adult Center, 5056 Van Nuys Blvd., Sherman Oaks, CA 91403. Phone: 818-981-1284 ext. 245
  • For seniors (65+)
  • City of Los Angeles Department of Aging
  • The Department of Aging is continuing to deliver packaged and frozen meals for older adults enrolled in their meal program. If a senior is not aware of who their meal provider is, they may call 1-800-510-2020 for assistance and, if not enrolled in the Department of Aging meal program, can call the department at 213-482-7252 to enroll. The phone line is open Monday through Sunday from 8 AM - 5 PM. For more information, click here.  

HEALTH

  • COVID-19 Testing by the City of LA:
  • If you are age 65 or older or have a chronic underlying medical condition, and have symptoms such as cough, shortness of breath or fever, you can get free testing for COVID-19 today. Learn more and make an appointment at Coronavirus.LACity.org/Testing.
  • Los Angeles County Department of Health Service:
  • My Health LA is a no-cost health care program for people who live in Los Angeles County. MHLA is free to individuals and families who do not have and cannot get health insurance, such as Full-Scope Medi-Cal.
  • 1-844-744-6452
  • Los Angeles County Department of Public Social Services - Emergency Medi-Cal: 
  • You do not have to be a citizen or have satisfactory immigration status to qualify for Medi-Cal 
  • Can apply at the emergency room or call the county office
  • Los Angeles County Department of Mental Health - Access Center 24/7 Helpline:
  • Covered California:
  • COVID-19 Response (waiving co-pays for COVID 19 testing; opened special enrollment period)
  • CA Department of Social Services:
  • South Los Angeles Health Projects:
  • WIC Program: Clinics under South Los Angeles Health Projects will remain open to the community; will be remotely issuing participants food benefits onto their WIC cards to avoid families from going out given COVID-19 pandemic; for those families that have not received the new WIC card and wish to locate the nearest WIC clinic to them please click here or call 323-905-7810.
  • National Immigration Law Center:
  • Crisis Text Line:
  • Serves anyone, in any type of crisis, providing access to free, 24/7 support and information via a medium people already use and trust.
  • Text “HOME” to 741741 from anywhere in the United States, any time, about any type of crisis.

EDUCATION

  • LA County Resources:
  • Los Angeles Public Library:
  • Los Angeles Unified School District:
  • Free access to L’il Libros worksheets for kids (for more information, click here)
  • Free educational PBS daytime programming designated for each grade level weekdays for Pre-K-12 graders (for more information, click here)
  • Free Scholastic Learn at Home, click here. Letter for families in Spanish here.  
  • Pre-K-Kinder, Grades 1-2, Grades 3-5, and Grades 6+
  • JSTOR:
  • Open Content in JSTOR (Academic content on JSTOR that is open to everyone, everywhere. You can search thousands of free journal articles and open access book chapters.)
  • Immigrant Connections:

UTILITIES/SERVICES

  • City of LA - Digital Inclusion for Angelenos - Get Connected Los Angeles, a City of Los Angeles partnership with the California Emerging Technology Fund and EveryoneOn, is helping Angelenos find options for low-cost internet services, access to computers, and digital literacy services. To find low-cost internet services in your area, click here. To learn more about this partnership, click here.  
  • Southern California Edison suspending service disconnections for nonpayment and waiving late fees, effective immediately, for residential and business customers impacted by COVID-19 (for more info, click here).e.com/billh
  • Southern California Gas suspending service disconnections until further notice and offering assistance with paying bills for residential customers impacted by COVID-19; also waiving late payment fees for small business customers (for more info, click here).
  • Free internet for 60 Days for new households signing up with K-12 and/or college students.
  • To enroll for Charter’s service, call 844-488-8395
  • To enroll for Comcast’s service, call 855-846-8376, or go to internetessentials.com
  • Verizon will help customers and small businesses impacted by COVID-19 (for more info, click here).
  • T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days; will also provide additional data to mobile hotspot users.
  • AT&T is suspending the termination of wireless, home phone or broadband service when customers can't pay their bills because of coronavirus disruptions; waiving related late fees; access to its public Wi-Fi hotspots; consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data (for more info, click here).
  • Enterprise car rental company is reducing the minimum age for renting a car to 18 through May 31 (for more info, click here).

TRANSPORTATION

  • Los Angeles Department of Transportation (LADOT):
  • DASH: All Dash bus services are free - effective 3/23 until further notice. To help riders & drivers practice social distancing, all boarding will be from the rear door of the bus only (for more info, click here)  

EMPLOYMENT/WORKERS RIGHTS

  • LA City:
  • CA State:
  • Employment Development Department
  • Bet Tzedek:
  • COVID-19 and Workers' Rights 
  • Individuals seeking legal assistance should call intake call center at 323-939-0506 and leave a message - or email legal question or request for legal assistance to intake@bettzedek.org. Calls and emails will be returned by expert staff and trained volunteers.
  • Legal Aid at Work:
  • Relief Funds:  
  • National Domestic Workers Alliance (NDWA) Coronavirus Care Fund: to provide emergency assistance for home care workers, nannies and house cleaners. Currently, application is only open to domestic workers who are members and participants in NDWA’s chapters, affiliates, and circles, and to current Alia users. NDWA will open their application to other domestic workers as soon as funding allows. If you do not currently qualify, complete form and you will be informed as soon as the fund is open to all domestic workers. Text RELIEF to 97779 to get updates from NDWA.
  • Southern Smoke Emergency Relief Program via Restaurant Workers’ Community Foundation: to provide assistance for those employed by restaurants or bars or are employed by a restaurant or bar supplier. Make sure to indicate on your application that you found out about Southern Smoke Foundation through Restaurant Workers’ Community Foundation. For application in Spanish, click here; for application in English, click here.
  • Another Round, Another Rally Emergency Assistance: to provide $500 in relief grants to workers in the hospitality industry such as dishwashers, bartenders, servers, bussers, chefs, cooks, sommeliers, managers, hosts, concierges, cleaning staff, and barbacks. For application click here.
  • USBG National Charity Foundation – Bartender Emergency Assistance Program: bartenders, bar backs, bar servers, those otherwise engaged in the service or preparation of alcoholic beverages are eligible. Full eligibility requirements can be found here and application here.
  • One Fair Wage - Emergency Coronavirus Affected Workers Support Fund: restaurant workers, delivery workers, app-based delivery drivers, and other tipped workers and service workers who have been impacted by coronavirus and the related economic crisis can apply for assistance. Currently, prioritizing tipped workers, gig workers, and service workers in California and other states. For application in Spanish, click here; for application in English, click here.

CONSUMER RIGHTS

  • LA City Attorney’s Office:
  • Beware of scams. You can report COVID-19-related scams here.
  • LA County Consumer and Business Affairs:

IMMIGRANT RIGHTS 

  • Coalition for Humane Immigrant Rights of Los Angeles (CHIRLA):
  • Hotline: 888-624-4752 (Providing referrals to immigrant communities to the appropriate resources).
  • Virtual DACA Renewal appointments on Tuesdays and Thursday (30 participants per day). Must register at https://tinyurl.com/u9zlyxf (link will close when appointment slots have been filled and will reopen for appointments on the following Tuesday and Thursday).
  • Asian Americans Advancing Justice- Los Angeles (AAAJ-LA): Clients can call their helplines to get questions answered about various topics: citizenship, other immigration remedies/petitions, DACA renewals, family law, health insurance access/public charge, workers rights issues etc.
  • English: 888.349.9695
  • Chinese: 800.520.2356
  • Korean: 800.867.3640
  • Tagalog: 855.300.2552
  • Thai: 800.914.9583

HOUSING/HOMELESSNESS

For all listings below, we strongly recommend that you contact the agency directly for their most updated hours of operation and to ensure continued services.

  • City of Los Angeles
  • Los Angeles Homeless Services Authority (LAHSA): To connect with temporary shelter:

BUSINESSES

  • City of Los Angeles, Economic & Workforce Development Department:
  • On March 15, Mayor Eric Garcetti issued a temporary moratorium on commercial evictions for non-payment of rent for tenants who are unable to pay rent due to circumstances related to the COVID-19 pandemic. Tenants will have up to six months following the end of the emergency to repay any back rent due.
  • Inclusive Action for the City, East LA Community Corporation, & Public Counsel:
  • Immigrants Rising Entrepreneurship Fund: to provide grants to undocumented entrepreneurs working to create positive social change. The Fund showcases the talents of undocumented young people and amplifies the positive impact of their work. Two different types of grants available: 1) Kickstarter Grants: Short-term, non-renewable grants of up to $2,000 and 2) Fellowship Grants: One-year grants ranging from $5,000 to $50,000. To find out more and apply, click here. 

CENSUS

  • City of LA:
  • NALEO:
  • https://hagasecontar.org 
  • Bilingual Hotline: 877-EL-CENSO (877-352-3676), Monday-Friday from 8:30 a.m.–8:30 p.m. ET to get additional information.
  • U.S. Census Bureau: 
  • Census Questionnaire online
  • Complete questionnaire over the phone in English, dial 844-330-2020.
  • Complete questionnaire over the phone in Spanish, dial 844-468-2020.
  • CHIRLA:
  • Hotline: 888-624-4752 (can provide help filling out the census).