At WorkStory, we are committed to protecting your privacy and ensuring the security of your personal information. Our privacy policy outlines how we collect, use, and safeguard the data you share with us.

We believe in transparency and want to make sure you have a clear understanding of how your information is handled. Whether you’re a client, partner, or visitor to our site, we prioritize your privacy and strive to maintain your trust by adhering to the highest standards of data protection.

Please read through our policy to learn more about our practices and your rights regarding your personal data.

WHAT WE COLLECT

Information You Give Us. We collect your‎ name, email address, phone number, username, password, as well as other information you directly give us on our site.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about your use of and actions on our Site.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site.    This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

WHERE IT IS STORED

Our system utilizes Google Cloud as its backend, providing a robust and secure platform

for storing and processing sensitive data. Google Cloud follows strict security protocols and uses cutting-edge technology to secure data, such as encryption both at rest and in transit. Additionally, Google Cloud is certified for various international security standards to ensure the highest levels of security for our users.

DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the nature of the personal data and the purpose for which it was collected. Once the data is no longer needed, it will be securely deleted or anonymized.

ACCESS, TRANSFER, AND DELETION OF DATA

Individuals have the right to request access, transfer, or deletion of their personal data held by WorkStory. To exercise any of these rights, individuals can submit a request through the following methods:

Access: Individuals can request access to their personal data by contacting us through the provided contact details mentioned in this privacy policy.

Transfer: Individuals can request the transfer of their personal data to another party or service in a commonly used and machine-readable format by contacting us through the provided contact details mentioned in this privacy policy.

Deletion: To request the deletion of personal data, individuals can contact us through the provided contact details mentioned in this privacy policy. Please include the relevant details regarding the data you wish to be deleted.

REQUEST FOR DATA DELETION

To request the deletion of personal data, please contact us using the information provided below.

Email: hello@workstory.team

Please provide your name, email address associated with your account, and specify that you are requesting the deletion of your personal data.

Upon receiving your request, we will take reasonable steps to delete your personal data in accordance with applicable laws and regulations. Data that we are required to retain for legal or legitimate business purposes may not be deleted. We strive to respond to all data deletion requests within 30 days.

Please note that deleted data may persist in backup copies for a reasonable period of time. We will take steps to permanently erase your data as technically feasible.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding your personal data, please don't hesitate to contact us. You can reach us through the following methods:

Email: hello@workstory.team

We aim to address all inquiries and requests related to personal data in a timely manner and in accordance with applicable privacy laws.

INTEGRATION ACCESS

        Our integrations with other services - Slack, Teams, Webex - are purposefully limited in

scope to only access information shared within a direct chat between the user and our system. When a user authorizes the integration of WorkStory, it has no access to other portions of the designated workspace and messages/data contained within.

USE OF LARGE LANGUAGE MODELS (LLM)

WorkStory incorporates advanced artificial intelligence technologies, including Large Language Models (LLM) such as ChatGPT, to enhance user experience by providing conversational interfaces and automated responses. These models are designed to understand and generate human-like text based on the prompts they receive. We do not utilize these functions within integrated services like Slack, Teams, and Webex.

DATA PRIVACY AND SECURITY

Your privacy is paramount. We ensure that all interactions with the LLM are managed in strict compliance with our comprehensive privacy policy. We do not use the LLM to store or learn from data that can be used to identify you or any sensitive information pertaining to your organization.

POTENTIAL FOR INACCURATE RESPONSES

While we strive for accuracy and relevance in the responses generated by the LLM, we acknowledge that the model may occasionally produce incorrect or irrelevant information. WorkStory does not endorse or guarantee the accuracy of the information provided by the LLM. We encourage users to exercise discretion and not to rely solely on the automated responses for critical decision-making.

TRANSPARENCY AND CONTROL

We believe in transparency and control when it comes to the use of AI within our application. Users can easily identify when they are interacting with the LLM versus a human representative. Additionally, users have the option to report or provide feedback on responses generated by the LLM to help us improve the service.

CONTINUOUS MONITORING AND IMPROVEMENT

WorkStory is committed to continuously monitoring the performance of the LLM and making necessary adjustments to ensure that the technology aligns with our high standards for user experience and data privacy. We are dedicated to improving the accuracy of the LLM and reducing any potential risks associated with its use.

CONTACT AND FEEDBACK

For any concerns or questions regarding the use of LLM in our app, or if you would like to understand more about how we handle the information processed by the LLM, please contact us at hello@workstory.team. Your feedback is invaluable to us in making sure that our use of LLM technologies meets the highest standards of responsibility and transparency.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

• We use your personal information to operate, maintain, and improve our sites, products, and services.
• We use your personal information to respond to comments and questions and provide customer service.
• We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• We use your personal information to provide and deliver products and services customers request.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

• We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes.

• We may share information to comply with laws.
• We may share information to respond to lawful requests and legal processes.
• We may share information to protect the rights and property of GetSpeedBack LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
• We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

• We may share information with those who need it to do work for us.
• We may also share aggregated and/or anonymized data with others for their own uses.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

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