We take steps to ensure that your personal information is always protected with us and that the treatment is carried out in accordance with current data protection regulations and our internal policies and procedures.
Who is responsible for personal information?
Solidtango AB is responsible for personal information, and can be contacted at the following address:
120 31 Stockholm, Sweden
How do we collect personal information?
We collect the information you provide when you sign up for a Solidtango account. When you open an account, we ask for your full name and e-mail address. In some cases we also ask you, for payment information such as credit card number. We also collect information we receive when you use our services, such as what you watch and what you like or comment on as a logged in user. We use different methods to collect personal data such as cookies and customer surveys.
What type of personal information we collect?
Solidtango collects the data needed to present the services you have applied for. Information collected may be name, address, phone number and e-mail address, payment card number. We may also collect information about the goods and services you purchased through us and our partners. Furthermore, we may collect information about your IP address, language settings, browser settings, time zone, operating system and device platform.
What is the purpose of the processing of your personal data?
Your personal information may be used to send e-mail with content that we think is relevant to you. If you have not unsubscribed from such marketing, we may use your personal information to send you e-mail regarding special offers, as well as other products and services that may be of interest to you. Your personal data may also be used for market and customer analysis, development and improvement of our services, risk management and statistics.
Purpose & Type Of Information
Legal Basis For Processing Of Data
To confirm your identity and verify your personal and contact information to administer your user account on Solidtango. To be able to give you information about your purchase and payment history, and to enable user profile and settings, etc.
Type of information: name, social security number, email address, phone number, username, password, profile preferences, purchase history and billing information.
Fulfillment of the User Agreement on registration and use of Solidtangos services. This collection of your personal information is required for us to fulfill our commitments and obligations towards you according to the User Agreement.
The processing is necessary to meet
our legitimate concern to manage
the customer relationship and membership, for example, to respond to requests from you or handle a complaint.
Manage your orders and payments to give you the opportunity to have access to Solidsport channels and other content on Solidtango that you request.
Type of information: name, social security number, email address, phone number, order information, purchased products and services, purchase history and billing information.
Fulfillment of Solidtangos commitments to you under this User Agreement.
Newsletters / marketing information to registrered users.
Type of information: name, contact information, such as e-mail address and phone number and information about purchased items.
Processing is necessary to meet
our legitimate concern to send promotional content to you.
Processing of your personal information in order to handle customer service issues.
Type of information: Contact information, such as e-mail, correspondence, account information, Social Security number.
Processing is necessary to meet our and your legitimate interest in addressing customer service issues. Furthermore, there is a contractual obligation for us to provide you with customer service according to the User Agreement.
Solidtangos obligation to comply with legal obligations under legal requirements, all judgments or administrative decisions (eg Accounting Act, VAT Act, and the Act on money laundering).
Type of information: name, social security number, email, phone number, username, password, profile settings, purchase history and payment information and correspondence.
Compliance with legal obligations. This collection of your personal information is required by law. If the information is not provided, Solidtangos legal obligation is not fulfilled.
Generate reports and statistics to monitor and evaluate our business and improve our services and business development to develop new products and features.
Type of information: name, gender, profile preferences, purchase history and billing information, technical data regarding the devices used, payment and usage data (such as clicks and visit history), information about interacting with Solidtango.
Processing is necessary to meet our and our customers' legitimate interest in evaluating and improving Solidtangos services, products and systems.
More detailed about your rights to rectification, erasure, etc.
You have the right to free of charge, once a year receive information about what personal information we have about you and how we are keeping them. You also have the right to seek redress in respect of personal information which we hold about you. You also have the right to be deleted ( "right to be forgotten '). This means you may request deletion of your personal data in the event that the data is no longer necessary for the purpose it was collected for. Thought, however, that there may be legal obligations for us as preventing an immediate deletion, eg requirements in accounting and tax legislation.
If you want to make a complaint to a supervisor or ask anything about your rights regarding personal data processed by us, please go to the Swedish Data Inspection / Privacy Authority. Contact information for them can be found here: www.datainspektionen.se
How we handle personal information?
We will only process your personal when it is clearly justified in regards to the original purpose, if needed for secure identification or other substantial reason. We keep the use of your social security number to a minimum, as far as possible. In those cases it is sufficient, we will use only your year and date of birth.
How long do we keep your data?
We save your data only as long as necessary to perform our contractual obligations to you and as long as it is required by statutory retention periods. When we save your data for purposes other than our contractual obligations, such as to meet requirements for accounting and regulatory capital requirements, we save your personal information only as long as necessary and / or required by law for each purpose.
Where we process your personal data?
We always strive for your personal data to be processed in the EU / EEA and all our own IT systems are located in the EU / EEA. At a system-rate support and maintenance, we may be required to transfer the data to a country outside the EU / EEA. No matter in which country your personal data is processed, we will take all reasonably legal, technical and organizational measures to ensure that the level is the same as in the EU / EEA.
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