Diddychat, LLC and Eventchat Privacy Policy

Last Updated May 13, 2017

Here at Diddychat, LLC (the “Company”), we take your privacy very seriously. We only ask you to provide information that we need in order to deliver the service or information you have requested and we never share your personally identifiable information (“PII”) with anyone without your consent. By using the Eventchat app and website services, or visiting the Company website at www.Diddychat.com (collectively, the “Services”), you accept the practices outlined in this Privacy Policy.


WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers Diddychat’s treatment of information that Diddychat or Eventchat gathers when you access or use the Services. This Privacy Policy does not cover (i) use of information by third parties we do not control, or (ii) information collected via third party mobile or software applications which utilize Diddychat’s API or development platform. If you’re accessing the Services via a third party application or service that is integrated with Diddychat or Eventchat, then such third party's privacy policy will govern the use, storage and disclosure of your data in connection with such application or service, and you are expected to review such third party’s privacy policy.

WHAT INFORMATION DO DIDDYCHAT APPS AND EVENTCHAT COLLECT?

When using the Services or registering to use the App and website Services, Diddychat and Eventchat collects certain contact information from you including a unique username, email address, and password collectively, "User Information"). All such passwords are hashed and as such Diddychat has no access to your password. Additional optional information such as first name, last name, short bio, avatar and background image may be collected, but is not required. In addition, we collect information when an app user authenticates and logs in with Facebook, Twitter and Google.

In connection with your use of the Diddychat and EventChat Services, Diddychat may collect information that is created or provided by you for such purposes (collectively, "Service Information"). This may include but is not limited to: (a) commonly-used information-gathering tools, such as cookies, sessions, device id, advertiser id and Web beacons, (b) personal data, such as information you provide about other people such as contact information, phone number, email address, first and last names, and (c) usage data, such as messaging history, transaction dates, and read receipts, whether such information is implicitly or explicitly gathered.

In addition, like most apps and websites, we maintain logs of app and website usage for purposes such as to evaluate our app users’ interest level in different areas of the App, which and how many pages they look at, how long they stay on the App, and what Web browsers are used, such as is provided by Google Analytics or Mixed Panel. This data is tracked in the aggregate and on a per app user basis, but we only share the aggregate level data with third parties and the public.

HOW DOES DIDDYCHAT SECURE YOUR INFORMATION?

Your account is protected by a password for your privacy and security. Your password is encrypted in our databases. If you access your account via a third party site or service, such as Facebook, Twitter or Google, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time, including such breaches to Facebook, Twitter, Google, Eventbrite or others.

HOW DOES DIDDYCHAT USE INFORMATION?

Diddychat only uses Service Information internally to monitor, further develop, and improve the Services. We may share Service Information with third parties only when needed to deliver to you products or services that you request or third-party advertising companies to serve ads when you visit our Services. These companies may use information about you and your visits to this and other Web sites in order to provide advertisements, premium services, or in-app purchases on this App, our websites and other third party partner sites about goods and services of interest to you. When you click on links and/or ad banners that take you to third-party Apps, the third party may collect information about you at their Web site. The third party will have its own privacy policies that differ from ours. We encourage you to read the posted privacy policy whenever interacting with any App you visit.

CHILDREN

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. We do not knowingly collect or solicit personally identifiable information from children under 13. If you are a child under 13, please do not attempt to register on the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at info@Diddychat.com.

YOUR POSTED MATERIAL

The materials you post on the App, such as text, video, photos, comments and other information, are made available to be seen and read by other users of the App. No such materials are treated confidentially. We will remove your materials from the App at your request, but we cannot give any time estimates or assurances that such materials are not still available from servers maintained by others through means such as screen shots or other means, such as search engines or proxy servers or that others have not already downloaded and stored such materials.

LIMITATIONS

Though we make every effort to preserve your privacy, we cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, safety of an individual, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.

AMENDMENT

We reserve the right to change this policy in accordance with the amendment policy in the App's Terms of Use.


Read our Terms of Use

Questions regarding our policies and service should be sent to support@diddychat.com or support@Eventchat.co.