Suggestion from Anonymous, August 8, 2016
Suggestion: Please put more new books for sale. Thank you.
Response: Thanks for your suggestion, but I’m afraid you are unlikely to find newly published books on our sale shelf. We only add books to the shelf (every Tuesday and Friday, if space is available) when we have donated books that we are not keeping for our permanent collection, either because we already have enough copies or they do not meet our selection criteria. People almost never give us recently published books, and when we do we usually add them to our permanent collection unless, again, they do not meet our selection criteria.
Dean Bede Mitchell, Zach S. Henderson Library
Question from Anonymous, February 9 2016
Suggestion: Need public phone for students and community access.
Response: Anyone who needs to make a brief call, such as to get a ride home, or make an emergency phone call, may apply to use one of the telephones at the Access Services desk. However, we see no need for a public telephone devoted to social or non-emergency calls.
Dean Bede Mitchell
Zach S. Henderson Library
Question from Anonymous, July 20 2015
Comment: Just wish it was a quieter place to use the computers w/out children talking loud + interrupting while using computers.
Response: We are sorry you were disturbed by loud children in the Library. We have a policy which states that children must be accompanied by an adult parent or guardian, and in most cases the parents or guardians are able to make sure children don’t disturb other patrons. Most of the children in the Library tend to be near the computers set aside for community use. This area is on the second floor and it is not a designated quiet area. Nevertheless, we understand excessively noisy people are a disturbance no matter the age. Any time you feel others are being too noisy, please report the problem to the Checkout Desk.
Question from Anonymous, June 24 2015
Comment: May we please have some more iPhone 5 chargers? You should also have Androids.
Response: Thanks for your suggestion. We will purchase some of each as soon as the new fiscal year begins on July 1.
Question from Anonymous, June 2 2015
Comment: Why is there only one (1) person working at the Circulation Desk on Sundays between noon and 3 p.m.?
Response: Thank you for your question concerning Sunday staffing. Our current staff consists of four employees who are responsible for providing the majority of Library services for twelve hours between noon until midnight. That makes it necessary to limit desk service to only one person at times during each Sunday. There is relatively little activity on Sunday afternoons during the summer, and this level of service seems to be working reasonably well based on patron feedback.