Defined Learning Privacy Policy Effective Date:
September 26, 2016
Welcome to DefinedSTEM.com (“Defined STEM”) Website (“Website”). Defined Learning values your privacy and is committed to the protection of its user’s privacy. To communicate our privacy practices, Defined Learning provides this notice explaining our information practices and the choices you can make about the way your information is collected and used.
Information about Us
Our Website is operated by Defined Learning, LLC, also known as Defined Learning. If you would like information on how to contact us, click Contact Us.
1. What Information Is Collected
The following are the types of information we may collect: Defined Learning may collect personal information like name, telephone number, email address, or business mailing address when you access certain areas of the Website that require registration for products and services, or if you require more information about those services.
Non-Personal Information
At times, Defined Learning may collect information that cannot be used to directly identify you, such as browser type, Internet Protocol (IP) address and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other users who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.
While we take reasonable steps to protect the privacy of our Website visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference. In particular, we have not implemented the necessary program changes to honor “Do Not Track” or “DNT” browser signals. As our online applications programming is refined, we will take all reasonable steps to honor such requests in the future. Please return to this Privacy Policy for further updates on this topic.
Further, our online service providers or business partners may implement technologies that allow for the collection of personally identifiable information over time and across Websites. We recommend that you review each privacy policy posted on the Websites that you visit to better understand privacy practices on those Websites.
Electronic Communications
When you open emails from us, we may log and store such information. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications by clicking an “unsubscribe” link.
2. How Do We Collect Information
We may collect information from you in several different areas on the Website, including, without limitation, those described below:
Registration
You may be asked to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features on the Website. Your decision to register is voluntary and if you elect not to provide such information, you will not be able to take advantage of Defined Learning’s products and services.
Cookies and Tracking Technology
We may use any number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website. For example, “cookies” are tiny text files that we place on your computer’s hard drive when you visit our Website. We may use cookies to personalize your Website experience. You do not have to accept our cookies and you may delete them after they have been placed on your hard drive. If you do not accept or delete our cookies, some areas of our Website that you access may take more time to work, or may not function properly. For more information about cookies, visit: http://www.allaboutcookies.org.
Defined Learning may also collect additional information from your web browser each time you visit our Website. We may collect information on the pages that you visit, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring Website address.
Our Internet Service Providers (defined below) may also use other standard web-based technologies to analyze your movements while accessing our Website. The technologies include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our products and services, product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet service provider’s server logs, and may be available for extended periods of time.
Transaction Information
If you conduct a financial or other transaction with the Website, such as subscribe to a Subscription Product or other products/services offered on the Website, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information and/or financial information. Even though the collection form may have the look and feel of DefinedSTEM.com, please be aware you may be giving your information directly to the third party Internet Service Provider, and that in some instances such third party Internet Service Provider's Privacy Policy will govern the collection of your personal information. Please reference the privacy policies available from these pages for any privacy related concerns.
We and/or our Internet Service Providers will use this information to complete the financial or other transaction that you have requested, i.e., to deliver the information, products or other services that you request or purchase, to invoice you, and in a manner consistent with this Privacy Policy .
3. How Is your Information Used
DefinedSTEM.com uses the services of independent companies to provide certain services to you, including, without limitation, Website hosting services, website analytics and analyses, order fulfilment, and Internet connectivity services (“Internet Service Providers”).
We may use your personal information to send you order confirmations or information about our products and services. Designed to supplement your teaching experience, you will receive materials related to your use of the Website and teaching materials. We may also use your personal information to notify you of offers related to Defined Learning’s products and services.
Additional uses of your non-personal and personal information will allow us to tailor products and services specific to your needs, to help organize and manage your customer relationship and our business, to conduct business, to provide you with customer and member support, to perform functions that are described to you at the time of collection, and to enforce our Website’s Terms and Conditions of Use.
We may also use your IP address to help protect us and our Internet Service Providers from fraud. We may also use non-personal aggregate information to improve our Website. For example, our Internet Service Providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain number of men or a certain number of women completed our registration form in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business or product and service offerings.
4. Shared Information
We may share your personal information with the Internet Service Providers as appropriate. We also share personally identifiable information with outside, non-affiliated third parties when it is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose and/or transfer your information in connection with the sale or merger of Defined Learning or any transaction that involves the sale, transfer or assignment of some or all of our assets.
5. Links To Social Media Websites, Blogs, Message Boards
Links on this Website may allow you to directly access websites operated by third parties, including, without limitation, social media platforms. These third-party channels are not operated, controlled or maintained by Defined Learning. These channels or links are provided for your convenience only and should be used with your discretion and prudent judgment. Links from our Website to third-party websites do not constitute sponsorship, endorsement, or approval of the content, policies or practices of such third-party websites. This privacy policy does not apply to information provided to or gathered by the third parties that operate them. The privacy policies of these third-party websites may differ from ours. Those websites may ask you for personal information. Please review the privacy policy on third-party channels before submitting information, because we do not have control over the use of information collected on such websites. Please review the privacy policies and practices of these digital channels before providing any personal information.
If you post personal information online to public facing websites Such postings may cause you to receive unsolicited messages from other parties.
We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information online.
6. Information Security
Defined Learning makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and our Internet Service Providers who perform legitimate business functions for Defined Learning are authorized to access your personal information.
Notwithstanding our efforts, the Internet and online services have inherent security risks. Defined Learning cannot promise, and you should not expect, that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on this Website or online service.
7. Data Retention Periods
We will retain your personally identifiable information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at: customerservice@definedlearning.com . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. General Audience Website Not Directed Toward Children
This Website is a general audience Website. We do not knowingly collect personal information from children under the age of 13. If Defined Learning or our Internet Service Providers become aware that a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should email us at:customerservice@definedlearning.com .
9. Consent to Privacy Policy
By using the Website, you signify your agreement to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Website and/or send an email to users who have provided an email address. Please note that you should always update your personal information to provide us with a current email address.
10. Access to Personal Information and Consent to Transfer
The first time that you provide us with registration information through our Website, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can make changes to your personal information and your initial choices by accessing your account or by contacting customer service e-mail at:customerservice@definedlearning.com .
The United States may not have data privacy laws that are deemed to afford an equal level of protection for your personal information as those laws legislated at the direction of the European Union or similar geopolitical, national or regional legislative bodies. However, please be assured that Defined Learning will continue to adhere to the principles stated in this privacy policy and will make reasonable efforts to comply with applicable international, national, regional, territorial, and provincial laws in connection with any information collected through the Website. Defined Learning will endeavor to preserve the integrity, confidentiality, and security of personal information and afford such personal information reasonable level of protection.
For those Website users located outside the United States, we advise you that your information may at times be accessible by individuals who are located worldwide including in countries that the European Commission or other geopolitical regions have not been determined to provide the same level of data protection as in your country, province, territory or geopolitical region. By providing us with your Personal Information, you consent to our use of it in accordance with Defined Learning’ Privacy Policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.
11. Your California Privacy Rights
Other than as is stated by this Privacy Policy, Defined Learning will not share any personal information about you with outside third-parties for their direct marketing purposes to the extent prohibited by California law, unless you agree otherwise as authorized by your prior written consent.
California residents have the right to request information from Defined Learning regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at: customerservice@definedlearning.com or mail a request to: Privacy Officer, Defined Learning, 900 Skokie Blvd Suite 100 Northbrook, IL 60062, and receive the following information:
A. The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any;
B. The names and addresses of the third parties who received information for their direct marketing purposes; and
C. Examples of the products and services subject to the third-parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.
12. Questions About This Privacy Policy
If you have any questions about this Privacy Policy or the privacy practices of this Website, please contact us by email at: customerservice@definedlearning.com .