Code of Conduct and Ethics Policy

Tennis Manitoba


  1. In this Code of Conduct and Ethics Policy the following terms mean:
  1. Association” – Tennis Manitoba
  2. Individuals” – All categories of membership defined in the Association’s Bylaws, as well as all individuals engaged in activities with the Association including, but not limited to, athletes, coaches, managers, administrators, officials, volunteers, and committee or board members of the Association, spectators of Association events, and parents of individuals.



  1. The purpose of this Code is to ensure a safe and positive environment within the Association programs, activities, and events by making Individuals aware that there is an expectation of appropriate behaviour consistent with the Association’s mission and objectives. The Association supports equal opportunity, prohibits discriminatory practices, and is committed to providing an environment in which all individuals are treated with respect.

Application of this Code

  1. This Code applies to Individuals’ conduct during Association business, activities, and events including, but not limited to, competitions, tournaments, practices, tryouts, training camps, travel associated with Association activities, Board of Director meetings and any other Association meetings. This Policy does not apply to any Association employees as such matters are governed by the Association’s policies that expressly apply to its employees.

  1. An Individual who violates this Code may be subject to sanctions pursuant to the Association’s Discipline and Complaints Policy. In addition to facing possible sanctions pursuant to the Association’s Discipline and Complaints Policy, an Individual who violates this Code during a competition may be ejected from the competition or the playing area, and the Individual may be subject to sanctions pursuant to that competition’s policies.

  1. This Code also applies to Individuals’ conduct outside of the Association’s business, activities, and events when such conduct adversely affects relationships within the Association (and its work and sport environment) and is detrimental to the image and reputation of the Association. Such applicability will be determined by the Association at its sole discretion.


  1. Individuals have a responsibility to:
  1. Maintain and enhance the dignity and self-esteem of Individuals and other individuals by:
  1. Demonstrating respect to individuals regardless of body type, physical characteristics, athletic ability, gender, ancestry, ethnic origin, race, place of origin, sexual orientation, age, marital status, religion, political belief, disability, or economic status, or any other protected characteristic as outlined in the Manitoba Human Rights Code.
  2. Focusing comments, criticism or disciplinary actions appropriately
  3. Demonstrating the spirit of sportsmanship, sport leadership, and ethical conduct
  4. Acting, when appropriate, to correct or prevent practices that are unjustly discriminatory
  5. Treating individuals fairly and reasonably
  6. Adhering to the Association’s rules and policies and the spirit of those rules and policies

  1. Refrain from any behaviour that constitutes harassment, where harassment is defined as comment or conduct directed towards an individual or group, which is offensive, abusive, racist, sexist, degrading, or malicious. Types of behaviour that constitute harassment include, but are not limited to:
  1. Written or verbal abuse, threats, or outbursts
  2. The display of visual material which is offensive or which a reasonable person ought to know is offensive in the circumstances
  3. Unwelcome remarks, jokes, comments, innuendo, or taunts
  4. Leering or other suggestive or obscene gestures
  5. Condescending or patronizing behaviour which is intended to undermine self-esteem, diminish performance or adversely affect working conditions
  6. Practical jokes which cause awkwardness or embarrassment, endanger a person’s safety, or negatively affect performance
  7. Any form of hazing, where hazing is defined as “Any potentially humiliating, degrading, abusive, or dangerous activity expected of a junior-ranking athletes by a more senior team-mate which does not contribute to either athlete’s positive development, but is required to be accepted as part of the team, regardless of the junior-ranking athlete’s willingness to participate. This includes, but is not limited to, any activity, no matter how traditional or seemingly benign, that sets apart or alienates any team-mate based on class, number of years on the team, or athletic ability.
  8. Retaliation or threats of retaliation against an individual who reports harassment to the Association
  9. Bullying
  10. Offensive or intimidating phone calls or emails
  11. Displaying or circulating offensive pictures, photographs or materials in printed or electronic form
  12. Psychological abuse
  13. Discrimination
  14. Words or actions which are known or should reasonably be known to be offensive, embarrassing, humiliating, demeaning or intimidating
  15. Behaviours such as those described above that are not directed towards a specific individual or group but have the same effect of creating a negative or hostile environment

  1. Refrain from any behaviour that constitutes sexual harassment, where sexual harassment is defined as unwelcome sexual comments and sexual advances, requests for sexual favours, or conduct of a sexual nature. Types of behaviour that constitute sexual harassment include, but are not limited to:
  1. Sexist jokes
  2. Sexual violence
  3. Display of sexually offensive material
  4. Sexually degrading words used to describe a person
  5. Inquiries or comments about a person’s sex life
  6. Unwelcome sexual flirtations, advances, or propositions
  7. Inappropriate sexual touching, advances, suggestions or requests
  8. Unwanted physical contact including, but not limited to, touching, petting, pinching, or kissing
  9. Unwelcome sexual flirtations, advances, requests, or invitations
  10. Physical or sexual assault
  1. Refrain from any behaviour that constitutes violence, where violence is defined as the exercise of physical force, that causes or could cause physical injury; an attempt to exercise physical force that could cause physical injury; or a statement or behaviour that it is reasonable to interpret as a threat to exercise physical force. Types of behaviour that are applicable to this section include, but are not limited to:
  1. Verbal threats to attack
  2. Sending to or leaving threatening notes or emails
  3. Making threatening physical gestures
  4. Wielding a weapon
  5. Hitting, pinching or unwanted touching which is not accidental
  6. Throwing an object
  7. Blocking normal movement or physical interference, with or without the use of equipment
  8. Any attempt to engage in the type of conduct outlined above

  1. Abstain from the use of illegal drugs or the use of performance-enhancing drugs or methods. The Association adopts and adheres to the Canadian Anti-Doping Program. Any infraction under this Program shall be considered an infraction of this Code and may be subject to further disciplinary action, and possible sanction, pursuant to the Association’s Discipline and Complaints Policy. The Association will respect any penalty enacted pursuant to a breach of the Canadian Anti-Doping Program, whether imposed by the Association or any other sport organization
  2. Refrain from associating with any person for the purpose of coaching, training, competition, instruction, administration, management, athletic development, or supervision of the sport of competitive Tennis, who has incurred an anti-doping rule violation and is serving a sanction involving a period of ineligibility imposed pursuant to the Canadian Anti-Doping Program and/or the World Anti-Doping Code recognized by the Canadian Centre for Ethics in Sport (CCES)
  3. Refrain from the use of power or authority in an attempt to coerce another person to engage in inappropriate activities
  4. While acting in the capacity as either a coach or volunteer responsible for supervising activities and/or athletes, refrain from consuming recreational drugs, intoxicants or alcohol.  
  5. Respect the property of others and not willfully cause damage
  6. Adhere to all federal, provincial, municipal and host country laws
  7. Comply, at all times, with the Association’s bylaws, policies, procedures, and rules and regulations, as adopted and amended from time to time
  8. Promote Tennis in the most constructive and positive manner
  9. Treat other coaches with respect
  10. Report to the Association any ongoing criminal investigation, conviction, or existing bail conditions involving yourself, including, but not limited to, those for violence, child pornography, or possession, use, or sale of any illegal substance


  1. In addition to section 6 (above) volunteers have additional responsibilities. Volunteers are a critical part of the organization and the organization’s success is directly related to volunteers carrying out their assigned responsibilities. Volunteers will:
  1. Act with honesty and integrity while carrying out any assigned responsibilities
  2. Comply with both the letter and the spirit of any training or orientation provided by the Association
  3. Take responsibility for actions and decisions. Follow reporting lines to facilitate the effective resolution of problems
  4. Prudently manage and allocate assets and resources, both financial and material
  5. Use inoffensive language
  6. Dress professionally, neatly, and inoffensively

  1. Volunteers will not:
  1. Exceed the authority of assigned position
  2. Encourage athletes to consume illegal drugs, alcohol or performance-enhancing drugs
  3. Engage in a sexual relationship with an athlete


  1. In addition to section 6 (above), coaches have many additional responsibilities. The coach-athlete relationship is a privileged one and plays a critical role in the personal, sport, and athletic development of the athlete. Coaches must understand and respect the inherent power imbalance that exists in this relationship and must be extremely careful not to abuse it, consciously or unconsciously.  Coaches will:
  1. Ensure a safe environment by selecting activities and establishing controls that are suitable for the age, experience, ability, and fitness level of the involved athletes
  2. Prepare athletes systematically and progressively, using appropriate time frames and monitoring physical and psychological adjustments while refraining from using training methods or techniques that may harm athletes
  3. Avoid compromising the present and future health of athletes by communicating and cooperating with sport medicine professionals in the diagnosis, treatment, and management of athletes’ medical and psychological treatments
  4. Support the coaching staff of a training camp, provincial team, or national team, should an athlete qualify for participation with one of these programs
  5. Provide athletes (and the parents/guardians of minor athletes) with the information necessary to be involved in the decisions that affect the athlete
  6. Act in the best interest of the athlete’s development as a whole person
  7. Meet the coaching credentials, as required by the Association
  8. Respect athletes playing with other teams and, in dealings with them, not encroach upon topics or actions which are deemed to be within the realm of 'coaching', unless after first receiving approval from the coaches who are responsible for the athletes
  9. Recognize the power inherent in the position of coach and respect and promote the rights of all participants in sport. This is accomplished by establishing and following procedures for confidentiality (right to privacy), informed participation, and fair and reasonable treatment. Coaches have a special responsibility to respect and promote the rights of participants who are in a vulnerable or dependent position and less able to protect their own rights
  10. Dress professionally, neatly, and inoffensively
  11. Use inoffensive language

  1. Coaches will not:
  1. Exceed the authority of assigned position
  2. Provide athletes with, or promote, encourage or condone the use by athletes of illegal drugs, alcohol, or performance enhancing substances or methods.
  3. Engage in a sexual relationship with an athlete


Athletes (with the assistance of their caregivers when necessary)

  1. In addition to section 6 (above), athletes will have additional responsibilities to:
  1. Report any medical problems in a timely fashion, when such problems may limit their ability to travel, practice, or compete; or in the case of carded athletes, interfere with the athlete’s ability to fulfill requirements under the Athlete Assistance Program
  2. Participate and appear on-time and be prepared to participate to their best abilities in all competitions, practices, training sessions, tryouts, tournaments, and events
  3. Properly represent themselves and not attempt to participate in a competition for which they are not eligible by reason of age, classification, or other reason
  4. Adhere to the Association’s rules and requirements regarding clothing and equipment
  5. Never ridicule a participant for a poor performance or practice
  6. Act in a sportsmanlike manner and not display appearances of violence, foul language, or gestures to other players, officials, coaches, or spectators
  7. Dress in a manner representative of the Association, focusing on neatness, cleanliness, and discretion. Designated official clothing, if applicable, must be worn when travelling and competing
  8. Act in accordance with the Association’s policies and procedures and, when applicable, additional rules as outlined by coaches or managers
  9. Refrain from consuming illegal drugs, alcohol or performance enhancing substances or methods while participating in the Association competitions.


  1. In addition to section 6 (above), officials will have additional responsibilities to:
  1. Accept an assignment to officiate at a match only if one intends to honour the commitment. If, for any reason, one is unable to attend, let the person in charge of officials know as soon as possible.
  2. Be fair and objective
  3. Avoid situations where a conflict of interest may arise, as defined by the Association’s Conflict of Interest Policy
  4. Be as impartial, unobtrusive, and inconspicuous as possible
  5. Conduct all events in accordance to the rules of the Association
  6. Make independent judgments

Board/Committee Members and Staff:

  1. In addition to section 6 (above), Board and Committee Members and Staff will:
  1. Function primarily as a member of the board and/or committee(s) of the Association; not as a member of any other particular member or constituency
  2. Act with honesty and integrity and conduct themselves in a manner consistent with the nature and responsibilities of Association business and the maintenance of Member’s confidence
  3. Ensures that the financial affairs of the Association are conducted in a responsible and transparent manner with due regard for their fiduciary responsibilities
  4. Conduct oneself openly, professionally, lawfully, and in good faith in the best interest of the Association
  5. Be independent and impartial, and not be influenced by self-interest, outside pressure, expectation of reward, or fear of criticism
  6. Behave with decorum appropriate to both the circumstances and position, and be fair, equitable, considerate, and honest in the dealings with others.
  7. Keep informed about the activities of the Association, the provincial sport community, and general trends in the sectors in which it operates
  8. Exercise the degree of care, diligence, and skill required in the performance of their duties pursuant to the laws under which the Association is incorporated
  9. Respect the confidentiality appropriate to issues of a sensitive nature
  10. Ensure that all Members are given sufficient opportunity to express opinions, and that all opinions are given due consideration and weight
  11. Respect the decisions of the majority and resign if unable to do so
  12. Commit the time to attend meetings and to be diligent in preparation for, and participation in, discussions at such meetings
  13. Conform to the bylaws and policies approved by the Association, in particular this Code of Conduct as well as, for Directors, the Conflict of Interest Policy and Confidentiality Agreement.

Parents/Guardians and Spectators

  1. In addition to section 6 (above), parents/guardians of Individuals and Spectators at events will:
  1. Encourage athletes to play by the rules and resolve conflicts without resorting to hostility or violence
  2. Never ridicule a participant for a poor performance or practice
  3. Respect the decisions and judgments of officials and encourage athletes to do the same
  4. Not question the judgment or honesty of an official or an Association staff member
  5. Respect and show appreciation to all competitors and to the coaches, officials, and other volunteers who give their time to the sport
  6. Keep off the competition area and not interfere with events or calls


  1. In addition to section 6 (above), Clubs will:
  1. Deliver their services in compliance with the constitution, bylaws, policies, rules, regulations, and procedures of the Association, and, where necessary, amend their own rules to comply with those of the Association.
  2. Ensure that all athletes and coaches participating in sanctioned competitions are registered Members, in Good Standing, of their respective organizations.
  3. Engage only authorized coaches and sanctioned athletes


  1. This Code of Conduct and Ethics policy was originally approved by the Board of Directors of Tennis Manitoba on February 14, 2012. It was reviewed, amended, and re-approved by the Board of Directors on January 22, 2015. This revised and amended version replaces and supersedes all pre-existing alternate Codes of Conduct posted on the Association’s website prior to March 1, 2015.

Tennis Manitoba        Board Approval Date: January 22, 2015

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