Privacy Policy

Last Updated: September 18, 2025

This Privacy Policy applies to the Level Up app (“App”), operated by an individual developer, Hayden Todd (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it.

This Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Children’s Privacy (COPPA Compliance)

• The App is designed for learners of all ages, including children under 13.
• To use the App, an account must be created through sign-in with Google or Apple. This process provides us with the user’s email address.
• We do not knowingly collect any additional personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided more information than an email address without your consent, please contact us at getlevelsapp@gmail.com. We will delete such information as soon as reasonably practicable.
• Parents may contact us at getlevelsapp@gmail.com to review, request deletion of, or refuse further collection or use of their child’s information.

2. Information We Collect

• Account Information: When you sign in with Google or Apple, we collect your email address to create and manage your account.
• Gameplay Data: Progress, scores, and activity may be linked to your account so your learning history is saved.
• Support Requests: If you contact us directly, we may collect your email address and the details you provide so we can respond.

3. How We Use Information

• To create and manage your account.
• To enable gameplay features such as saving progress.
• To respond to support inquiries.
• To comply with legal obligations.

4. Sharing and Disclosure

• We do not sell or rent your information.
• Authentication Services: Your email address is processed through a trusted third-party provider when you sign in with Google or Apple.
• Legal Requirements: We may disclose information if required by law or valid government request.

5. Data Retention

• Your email address and account remain active until you request deletion.
• Gameplay data tied to your account is retained for as long as your account exists.
• You may request deletion of your account and related data at any time by contacting us at getlevelsapp@gmail.com.

6. Security

We use reasonable measures to protect account information from unauthorized access or disclosure. However, no electronic storage or transmission can be guaranteed completely secure.

7. International Users

If you access the App from outside the United States, your account information may be processed in the United States.

8. Changes to This Privacy Policy

We may update this Policy from time to time. If material changes are made, we will notify users by posting a notice in the App or other reasonable means. Continued use of the App after updates means you accept the changes.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

getlevelsapp@gmail.com

Hayden Todd, Developer of Level Up