Last Revised: November 28, 2015
ONDiGO Ltd. respects the privacy of the users of our service (“User” or “you”) and is committed to protect the User’s information. We believe that you have a right to know our practices regarding the information we may collect and use when you use our service.
Your consent (important, please read carefully!)
Please note that when you subscribe to the service you agree to the permissions set forth on the notices appearing in the applicable email/CRM accounts and continue to connect and subscribe to the service you hereby agree to grant us access to the information which is detailed in such notices. When you subscribe to the service you allow us access to certain business related Personal Information (as such term is defined below) stored on your email account/CRM. In order to provide you the services offered via the service we will only collect business related contact information (for the avoidance of doubt, we will not collect any non-business contact information). We will use such information only in order to provide you the services offered via the service and only for your benefit.
We will not store the content of any e-mail and/or CRM information on our servers at any time.
Which information we may collect on our Users?
We may collect two types of data and information from our Users:
The first type of information is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the User from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual User, and which is available to us when such User installs and/or uses the Service. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, the activity of the User on the Service, type of operating system, device type, User’s ‘click-stream’ on the Service, type of browser and keyboard language, screen resolution, the activities of Users on the properties, Wi-Fi connections, network communications, network connections, storage information, information regarding other applications which are installed on your mobile device, system tools, etc.
The second type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature.
Users of the Service automatically provide their IP address for geo-location purposes mainly to detect anomalies for security purposes as further detailed below.
In addition, Personal Information which is being gathered consists of any personal details provided consciously and voluntarily by the User.
User may provide his/her e-mail address as an identifier for the Account.
For avoidance of doubt, any Non-personal Information connected or linked to or associated with any Personal Information shall be deemed as Personal Information as long as such connection, linkage or association exists.
How Do We Collect Information on our Users?
There are three main methods that we use:
We collect information through your use of the Service. In other words, when you are using the Service we are aware of it and may gather, collect and store the information relating to such usage, either independently or through the help of our authorized third-party service providers as detailed below.
We collect information which you provide us voluntarily. We collect Personal Information when you connect an Account to the Service.
We collect information from your Account and mobile device which may be deemed as Personal Information. Access to such information is automatically granted to us upon installation of the Service.
What are the Purposes of the Collection of Information?
Non-personal Information is collected in order to:
Use it for statistical, analytical and research purposes and for customization, developing and improvement of our Service.
Enhance the User’s experience while using the Service.
Personal Information is collected in order to:
Operate the Service and its functions and provide the services offered via the Service as are detailed in the TOU.
Respond to User’s support requests.
Personalize and enhance the Users experience while using the Service.
Sharing Information with Third Parties
Third Party Service Providers and Third Party Software
The Service is intended for Users over the age of thirteen (13). Therefore, the Company does not intend and does not knowingly collect Personal Information from children under the age of thirteen (13) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Service. If we learn that we collected Personal Information from children under the age of thirteen (13) we will delete that information as quickly as possible. Please contact the Company at email@example.com if you have reasons to suspect that the Company collected Personal Information from children under the age of thirteen (13) and we will delete that information as quickly as possible.
You hereby agree that we may use your contact details you provided us with for the purpose of sending you informational newsletters regarding our services and new features which may interest you, and to send to you other material, transmitted to the e-mail address you have provided us upon installation. You may withdraw your consent by sending a written notice to the Company by e-mail to the following address: firstname.lastname@example.org or alternatively following the instructions for removing yourself from the mailing list which are available in the e-mail transmitted to you.
Links to Third Party Websites
Certain links provided in the Service permit Users to leave our Service and enter external sites or services. Those linked sites and services are provided solely as a convenience to you. Those linked sites and services are not under the control of the Company and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content advertising, products, services or other information on or available from such linked sites and services or any link contained in a linked site or service. The Company reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such linked sites or resource.
Cookies & Local Storage
We take reasonable measures to maintain the security and integrity of our Service and User Data and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. The Personal Information and User Data are hosted on the Amazon Cloud servers which provide advanced strict security standards. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use will never occur. THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR UNAUTHORIZED ACCESS, HACKING, OR OTHER SECURITY INTRUSIONS OR FAILURE TO STORE OR THE THEFT, DELETION, CORRUPTION, DESTRUCTION, DAMAGE, OR LOSS OF ANY DATA OR INFORMATION INCLUDED IN THE USER DATA.
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