559CCW LLC Privacy Policy
Effective Date: September 9, 2026 Last Updated: September 9, 2026
559CCW LLC (“559CCW,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit 559CCW.com, purchase or participate in our training, communicate with us, interact with our AI-powered CCW Assistant, or otherwise use our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with 559CCW, we may collect the following information:
Personal and Contact Information: First and last name, email address, phone number, mailing or residential address, county of residence, and other information you voluntarily provide to us.
Course and Customer Information: Courses purchased or requested, enrollment and course-completion information, training and qualification information, scheduling information, certificate information, and customer-service communications.
Payment and Transaction Information: Payments may be processed by third-party payment processors, such as Stripe. 559CCW may receive transaction information such as the amount paid, payment status, transaction date, and transaction identifier. Payment-card information submitted directly to a third-party payment processor is handled according to that provider's privacy and security practices.
Website and Device Information: We may automatically collect information including IP address, browser type, device type, operating system, website activity, pages viewed, referring websites, advertising interactions, cookie identifiers, and similar online identifiers.
Communications and Messaging Information: When you communicate with us by phone, text message, email, website chat, social media messaging, or our AI-powered CCW Assistant, we may collect your contact information, message content, conversation history, delivery and response information, and information you voluntarily provide during the conversation.
559CCW may use an AI-powered assistant and other automated technologies to answer questions, provide information about our services, assist prospective and current students, collect contact information, and assist with enrollment.
Information provided during these conversations may be processed by automated systems and stored in our customer relationship management (CRM) system.
Conversation information may also be summarized, categorized, or analyzed to help 559CCW respond to customer questions, provide customer support, recommend appropriate training options, assist with enrollment, follow up with prospective customers, maintain customer records, and improve our services and communications.
Our AI-powered CCW Assistant provides general information and customer assistance. It does not make CCW eligibility, permit-issuance, firearms-safety, or qualification decisions.
Final CCW eligibility and permit decisions are made by the applicable issuing agency. Firearms-safety and qualification decisions are made by the instructor.
We may use information we collect to provide and administer courses and services, process enrollment and transactions, schedule training and live-fire qualifications, provide course and range instructions, issue course-completion certificates, respond to questions and customer-service requests, maintain customer and prospective-customer records, follow up regarding requested services or enrollment, send transactional emails and text messages, send marketing or promotional communications where permitted, operate and improve our website and services, measure website and advertising performance, understand how customers find and interact with 559CCW, prevent fraud, cheating, abuse, or unauthorized course access, protect our website, systems, customers, and business, and comply with applicable legal and regulatory requirements.
559CCW may maintain customer and prospective-customer information in a customer relationship management (CRM) platform.
Information stored in our CRM may include your name, phone number, email address, county, course interests, enrollment status, communication history, customer-service notes, and other information you provide to 559CCW.
We use this information to provide customer service, manage enrollment, maintain records, communicate with customers, and follow up with prospective and existing customers.
559CCW may communicate with customers and prospective customers through email and SMS/text messaging.
Marketing text messages are sent only when we have the appropriate permission or other lawful basis to send them.
You may opt out of marketing text messages at any time by replying STOP or using another opt-out method provided in the message.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
Opting out of marketing communications does not prevent us from sending necessary non-marketing or transactional communications related to services you requested, including enrollment information, scheduling information, course instructions, receipts, certificates, or other service-related communications.
Message and data rates may apply depending on your wireless carrier and service plan.
559CCW uses Application-to-Person (A2P) messaging to communicate with customers and prospective customers regarding course enrollment, scheduling, customer service, account or transaction information, course reminders, training information, and marketing or promotional communications when appropriate consent has been provided.
559CCW sends SMS/text messages only when we have the appropriate consent or other lawful basis to communicate with you. Consent to receive marketing text messages is not a condition of purchasing any goods or services from 559CCW.
You may opt out of SMS communications at any time by replying STOP. After opting out, you may receive a confirmation message and will no longer receive messages from that messaging program unless you opt in again.
You may reply HELP for assistance or contact 559CCW at 559-790-3071 or paco@559ccw.com.
Message frequency may vary depending on your interactions with 559CCW. Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.
559CCW does not sell mobile phone numbers or SMS consent information. Mobile information, including phone numbers and SMS consent records, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers as necessary to operate messaging services, deliver communications, maintain records, or provide services on behalf of 559CCW.
559CCW.com is operated using WordPress and may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website activity, measure advertising performance, and improve our marketing.
We use or may use advertising and analytics technologies provided by third parties, including Meta and Google.
These technologies may collect or receive information about your interactions with 559CCW.com, including IP address, browser and device information, pages viewed, website activity and interactions, referring websites, advertising interactions, cookie identifiers and similar online identifiers, and actions taken on our website, such as registrations, purchases, or other conversions.
We may use this information to measure advertising performance, understand how customers find 559CCW, create or measure advertising audiences, and deliver or improve advertising.
Depending on applicable law and how these technologies are configured and used, disclosure of certain online identifiers or website activity to advertising providers may be considered “sharing” of personal information for cross-context behavioral advertising.
559CCW does not sell personal information for monetary payment.
Where required by applicable law, users may have the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
Users may also be able to control certain cookies and tracking technologies through browser settings, device settings, advertising-provider controls, or privacy controls provided on our website.
559CCW may disclose information to companies and service providers that assist us with our business operations, including providers involved with website hosting and WordPress services, course delivery, customer relationship management, payment processing, email and SMS communications, AI and automated customer assistance, scheduling, analytics, advertising and marketing, and data storage and security.
We may also disclose certain online identifiers and website activity to advertising and analytics providers, including Meta and Google, as described in this Privacy Policy.
We may disclose information when required by law, subpoena, court order, or other legal process; when reasonably necessary to protect our legal rights; when necessary to protect our customers, property, systems, or safety; when necessary to investigate fraud, abuse, cheating, or security concerns; or when necessary in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
Depending on applicable law and 559CCW's obligations under California privacy law, California residents may have rights concerning their personal information, including the right to request information about personal information collected about them, request access to certain personal information, request correction of inaccurate personal information, request deletion of certain personal information, request information about how personal information is used or disclosed, opt out of certain sales or sharing of personal information, limit certain uses or disclosures of sensitive personal information where applicable, and exercise applicable privacy rights without unlawful discrimination.
Where legally required, 559CCW will honor applicable opt-out requests, including legally recognized browser-based opt-out preference signals such as Global Privacy Control.
To submit a privacy request, contact:
Email: paco@559ccw.com Call or text: 559-790-3071
We may need to verify your identity before processing certain privacy requests.
559CCW uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic communication, website, or data-storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain customer and training records, maintain course and certificate records, comply with legal or regulatory requirements, resolve disputes, prevent fraud or abuse, enforce our agreements, and fulfill the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of information and why it was collected.
Our website, emails, text messages, courses, advertising, or AI-powered Assistant may contain links to websites or services operated by third parties.
559CCW is not responsible for the privacy, security, or content practices of third-party websites or services.
We encourage users to review the privacy policies of third-party services before providing personal information.
559CCW's CCW training services are intended for adults and are not directed toward children.
We do not knowingly use our CCW services to collect personal information from children for the purpose of CCW enrollment.
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
When this policy is updated, the Last Updated date at the top of this page will be revised.
We encourage users to periodically review this Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy, contact:
559CCW LLC Website: 559ccw.com Email: paco@559ccw.com Call or text: 559-790-3071