Barbara Castle Dental Practice
This document provides our patients with information about the Duty of Candour at The Barbara Castle Dental Practice.
New rules to toughen transparency in NHS organisations to increase patient confidence within the delivery of care has resulted in the Government creating Statutory Regulations relating to Duty of Candour.
Candour means frankness, openness and honesty.
The aim of the regulation is to ensure that providers of healthcare, like our dental practice, are open and honest with patients when things go wrong with their care and treatment.
The regulations apply to the patient themselves and, in certain situations, to people acting on their behalf, for example when something happens to a child - or to a person over the age of 16 who lacks the capacity to make decisions about their care.
The Duty of Candour was one of the recommendations in the report to help ensure that NHS organisations are open and honest about their actions and that incidents are properly reported – and ensures that patients are also told about them.
If you have any questions about Duty of Candour you can use our suggestion cards or send an email to email@example.com for the attention of Akpo Siekpe or
CQC National Customer Service Centre Citygate
Newcastle upon Tyne
Telephone: 03000 616161
Barbara Castle Dental
Next review 1012/2017