Who does what, anyway?

(This is a “living document.” Find current at https://goo.gl/6v5uy1)

*RED - indicates KEY vendor contact person

HSE

KWE

TCE

LMS

LHS

Campus Tech

Adam Fithian

Deana Parrish

Jason Hardison

Jamey Ayers

Beth Oestreich

iPads

- Teacher iPads

- Student iPads

- Lib. Cart iPads

- Class Sets iPads

- 1:1 iPads

Librarian or Aid

(Basic Q&A)

Liz Haviland

(PD, Adv Q&A, Troubleshooting, Policy, Apps)

Adam Fithian

(Repair)

Matt Mays

(MDM/JSS/VPP Enrollment)

Librarian or Aid

(Basic Q&A)

Sherrie Berry

(PD, Adv Q&A, Troubleshooting, Policy, Apps)

Deana Parrish

(Repair)

Matt Mays

(MDM/JSS/VPP Enrollment)

Librarian or Aid

(Basic Q&A)

Shelley Kozma

(PD, Adv Q&A, Troubleshooting, Policy, Apps)

Jason Hardison

(Repair)

Matt Mays

(MDM/JSS/VPP Enrollment)

Librarian or Aid

Carrie Shahan

(Basic Q&A)

(PD, Adv Q&A, Troubleshooting, Policy, Apps)

Jamey Ayers

(Repair)

Matt Mays

(MDM/JSS/VPP Enrollment)

Librarian or Aid

(Basic Q&A)

Julie Salvato

(PD, Adv Q&A, Troubleshooting, Policy, Apps)

Beth Oestreich

(Repair)

Matt Mays

(MDM/JSS/VPP Enrollment)

TEKS Resource System

Liz Haviland

Sherrie Berry

(Account Creation)

Sherrie Berry

Shelley Kozma

Sherrie Berry

(Account Creation)

Julie Salvato

Julie Salvato

(Account Creation)

Julie Salvato

Google Apps for Education/Gmail

Liz Haviland  (PD,  App Request)

Kristen Mansell

(Account Creation, PW Reset)

Sherrie Berry (PD, App Request)

Kristen Mansell

(Account Creation, PW Reset)

Shelley Kozma (PD, App Request)

Kristen Mansell

(Account Creation, PW Reset)

Carrie Shahan

 (PD, APP Request)

Kristen Mansell

(Account Creation, PW Reset)

J. Salvato (PD, PW Reset)

Kristen Mansell

(Account Creation, PW Reset)

Learning.com

Shelley Kozma and

K. Mansell

Shelley Kozma and

K. Mansell

Shelley Kozma and

K. Mansell

Carrie Shahan and

K. Mansell

NA

Edmodo

Julie Salvato and Shelley Kozma

*Odysseyware

K. Bott and J. Salvato

*Tx Treasures

Liz Haviland

Sherrie Berry

Shelley Kozma

Carrie Shahan

Julie Salvato

*Write Source

(HMH)

Liz Haviland

Sherrie Berry

Shelley Kozma

Carrie Shahan

Julie Salvato

*Holt

(HMH)

Sherrie Berry

Carrie Shahan

Julie Salvato

*Think Through Math

Liz Haviland

Sherrie Berry

Shelley Kozma

-

-

*Think Central

(HMH)

Liz Haviland

Sherrie Berry

Shelley Kozma

-

-

*Eduphoria (General)

Ron Poage (Rosters, Data Imports)

Deana Parrish

(New Users)

Liz Haviland

Ron Poage (Rosters, Data Imports)

Deana Parrish

(New Users)

Sherrie Berry

Ron Poage (Rosters, Data Imports)

Deana Parrish

(New Users)

Shelley Kozma

Ron Poage (Rosters, Data Imports)

Deana Parrish

(New Users)

Carrie Shahan

Ron Poage (Rosters, Data Imports)

Beth Oestreich

(new users)

Julie Salvato

Skyward / Gradebook

Ron Poage /

Melissa Witcher

Ron Poage/

Melissa Witcher

Ron Poage/

Melissa Witcher

Ron Poage/

Melissa Witcher

Ron Poage/

Melissa Witcher

Teacher / Student Network Profile Management

Kristen or Micah Mansell (Create/Manage profiles)

    Techs

(Repair profiles locally at computer)

Campus Librarian

(Stu login/PW Retrieval)

Kristen or Micah Mansell (Create/Manage profiles)

    Techs

(Repair profiles locally at computer)

Campus Librarian

(Stu login/PW Retrieval)

Kristen or Micah Mansell  (Create/Manage profiles)

    Techs

(Repair profiles locally at computer)

Campus Librarian

(Stu login/PW Retrieval)

Kristen or Micah Mansell (Create/Manage profiles)

    Techs

(Repair profiles locally at computer)

Campus Librarian

(Stu login/PW Retrieval)

Kristen or Micah Mansell (Create/Manage profiles)

    Techs

(Repair profiles locally at computer)

Campus Librarian

(Stu login/PW Retrieval)

Textbook Coordinator / IMA

Sherrie Berry

Sherrie Berry

Sherrie Berry

Julie Salvato

Julie Salvato

Learning A-Z

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

-

-

Accelerated Reader

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

-

-

Overdrive

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

Kerri Holcomb

(online access)

Shelly Myers

(online access)

Shelly Myers

(online access)

SMART Boards, SMART Document Cameras, SMART Notebook, SMART Response Systems

Maintenance / Technology (Installs, Troubleshoot,

Repairs)

Liz Haviland

Maintenance / Technology (Installs, Troubleshoot,

Repairs)

Sherrie Berry

Maintenance / Technology (Installs, Troubleshoot,

Repairs)

Shelley Kozma

Maintenance / Technology (Installs, Troubleshoot,

Repairs)

Carrie Shahan

Maintenance / Technology (Installs, Troubleshoot,

Repairs)

Julie Salvato

Aver Document Camera

Technology (Installs, Troubleshooting)

Liz Haviland

(PD)

Technology (Installs, Troubleshooting)

Sherrie Berry

(PD)

Technology (Installs, Troubleshooting)

Shelley Kozma

(PD)

Technology (Installs, Troubleshooting)

Carrie Shahan

(PD)

Technology (Installs, Troubleshooting)

Julie Salvato

(PD)

Discovery Education

Kristen Mansell

(Acct Management, Student account creation)

Liz Haviland

(PD)

Kerri Holcomb

(Student login issues)

Kristen Mansell

(Acct Management, Student account creation)

Sherrie Berry

(PD)

Kerri Holcomb

(Student login issues)

Kristen Mansell

(Acct Management, Student account creation)

Shelley Kozma

(PD)

Kerri Holcomb

(Student login issues)

Kristen Mansell

(Acct Management, Student account creation)

Carrie Shahan

(PD)

Shelly Myers

(Student login issues)

Kristen Mansell

(Acct Management, Student account creation)

Julie Salvato

(PD)

Shelly Myers

(Student login issues)

Waterford

Debbie Irvine

Kellie Procter

Janelle Kunkel

-

-

SuccessMaker

N/A

Kellie Procter

Janelle Kunkel

-

-

iStation

Ron Poage

(Acct Management, Student/Teacher account creation)

Liz Haviland

(PD)

Ron Poage

(Acct Management, Student/Teacher account creation)

Sherrie Berry

(PD)

Ron Poage

(Acct Management, Student/Teacher account creation)

Shelley Kozma

(PD)

Ron Poage

(Acct Management, Student/Teacher account creation)

Carrie Shahan

(PD)

-

STEMScopes

-

-

-

Julie Salvato

(PD, Acct Management)

-

Software

 Updates

Micah Mansell

Micah Mansell

Micah Mansell

Micah Mansell

Micah Mansell

Lexia Learning

K. Bott

ESGI

Kinder Program

Liz Haviland

Liz Haviland

Liz Haviland

N/A

N/A

Learn by Doing

(AP Exams)

K. Bott and J. Salvato

BrainPop

K.Bott

Starfall

L. Haviland

Progress Testing STAAR Testmaker

*End-User Management Only - Not Renewals/Subscriptions, which are usually handled by Technology or Campus Admins

Revised July 2017