Remote Desktop Connection Workspace Setup Steps (Mac)

Some Go Links:

• Mac Setup (this document)
• Looking for Windows Tutorial?
• Looking for Windows Remote Lab tutorial?
• Looking for Chromebook Tutorial?

Using Windows App for Remote Desktop

Download and install the Windows App from Self Service  on a Mac or download it here

Once installed, open Windows Appthen Click + and “Add Workspace”

Type in https://gateway.augsburg.edu for the Workspace URL then choose “Add User Account” for User account:

Type in ad\username but with your username

Type in your Augsburg password. Click “Add”

Select your user account from the “User account” field:

Double-click either of the Devices to start:

• Remote Labs - same software as in on-campus computer labs (SPSS, HyperResearch, etc)
• Remote Work Desktop - includes Agresso, etc (Requires Multi-Factor Authentication)

Sign into Remote Work or Remote Labs with your username and password, then approve the Duo Mobile request on your smartphone to finish signing in.

The remote desktop will open in Full Screen. To get back to your Apps, either move your mouse cursor up to the top of your screen to reduce the window size:

When you are done using Remote Desktop, click the Windows button, then the person icon, and choose “Sign Out,” or simply right-click the start button > Shut down or sign out > Sign out