David Cockayne Centre for Electron Microscopy

Frequently Asked Questions

Content


Where can I find the EM Rules and Regulations?

How do I keep updated on instrument status and availability?

Data Transfer

Can I plug my laptop into the wall to get internet access?

How can I get a key fob for Access to the Begbroke Microscopes?

How do I get into to the EM area in Parks Road?

How do I apply for Access to use the instruments in the Facility?

What should I do if I encounter a problem while using EM instrumentation?

What should I do if I have an accident, or someone I’m working with has an accident?

How do I access instruments at evenings at weekends?


Where can I find the EM Rules and Regulations?

The rules and regulations for using the EM facility can be found on the website at: http://www-em.materials.ox.ac.uk/rules/ . Please abide by the rules and should you have any questions contact Neil Young.

How do I keep updated on instrument status and availability?

There are three mailing lists that you should be aware of and subscribe to if necessary:

em-notices@maillist.ox.ac.uk 

It is a condition of use of the facility that you are a subscriber of this list..

em-#instrument#@maillist.ox.ac.uk

Mailing lists for each of the instrument, used for communications between users, statuses and instrument availability. You will be added to these lists when you are trained on a particular instrument.

begbroke-info@maillist.ox.ac.uk 

Information for those working at the Begbroke site.

begbroke-minibus@maillist.ox.ac.uk 

Updates for users of the minibus.

More information on the EM Specific mailing lists can be found under the Mailing Lists page in the Resources sectoin of the website. You can also use the instrument and specimen prep dashboards to quickly check the current status of a particular piece of kit (viewable from within the University network only).

Data Transfer

Each site has a storage area (SAN) which you must save your work to. These SAN devices are accessible from the outside world, and are the only method of transferring your data from the microscopes to your PCs. See the PDF files for data transfer from Begbroke and Parks Rd for instruments located on each site. (http://www-em.materials.ox.ac.uk/resources/it_info.html)

Can I plug my laptop into the wall to get internet access?

No. Please do not use the ethernet cables or sockets in the EM rooms in Parks Road and Begbroke (with the exception of the PR IT lab). Computers attached to the microscopes are on a private network with no internet access. Wireless internet via Eduroam or OWL is available in the microscope areas should you need to go online during your session. Further information on wireless networking can be found on the departmental IT site and  OUCS wireless page.

How can I get a key fob for Access to the Begbroke Microscopes?

Please speak to a member of the EM facility.

How do I get into to the EM area in Parks Road?

The doors to the EM facility on the Ground Floor of the Holder Building (Parks Road) operate through card access only. Card access operates via your University ID card. Therefore, you must have your University ID card enabled on the system to gain access. This should be checked during your initial training on the microscopes, however, if this is not the case, or if your card doesn’t work in the doors please contact Neil Young or Graham Wyatt, who will be able to activate your card.

How do I apply for Access to use the instruments in the Facility?

You or your supervisor can download the form from the EM facility access page http://www-em.materials.ox.ac.uk/access/. Once the form is filled out by your supervisor, please return to emaccess@materials.ox.ac.uk and the facility team will reply with further information. EM support staff will discuss your application with you and your supervisor and form a plan for training/access.  

What should I do if I encounter a problem while using EM instrumentation?

If you have any questions while using the instruments stop and ask a member of staff.  Any member of the EM Facility staff will be happy to help, but as a reminder the specialist support scientists for each technique are, Gareth Hughes (FIB), Gabriella Chapman (SEM) and Neil Young (TEM).  Graham Wyatt is based in the Parks Road EM suite and Greg Cook based at the Begbroke EM suite.  Both will be happy to help with your queries.  Jennifer Holter is available to assist users with specimen preparation, as well as SEM and TEM questions.

Any problems encountered during a microscope session should be noted in the logbook and reported to the em-faults maillist em-faults@maillist.ox.ac.uk 

What should I do if I have an accident, or someone I’m working with has an accident?

Details of qualified first aiders in the department can be found on the departmental handbook safety page, as can be details of what to do if you feel ill or have an accident whilst working in the department.  If you have an accident or near miss, you must report it to a member of staff.

How do I access instruments at evenings at weekends?

Regular users may access instrumentation during normal weekday working hours.  Permission from the appropriate EM support scientist is required before you may use instruments during the evenings, night time or weekends.  No facility staff will be available at these times so usage is restricted to experienced users who have demonstrated a sound ability to use the microscopes and have a suitable understanding of the health and safety guidelines for out of hours/lone working.