Hurricane Helene Rapid Response Resource Guide

https://songsouth.info/helenedisasterrelief

Last updated 10/17/24

What this document is: 

A regularly updated resource guide that compiles a list of material support available for people impacted by Hurricane Helene and some ways for people to offer financial, housing, and other support.

In this document you will find resources for:

Other Resource Lists

Donation/Supply Drop Off Locations

Shelters

Food

Tree Removal

Pharmacies

Power

Hotlines

Travel

Where to Donate

Support Incarcerated People

Local Updates

Ways to Apply for Aid

Miscellaneous (social media posts, etc.)

Other Resource Lists

Name of Resource

Location

Organization Involved

Notes

Asheville/WNC Resources

Asheville Mostly

Open Source

Ushahidi Helen Help Resource Map

WNC

Open Source

Crowdsourced data about resources in the Asheville area post Hurricane Helene.

WNC HELENE RESOURCE GUIDE

Hurricane Helene Resource Document (NC, GA, TN)

NC, GA, TN

Recovery and relief efforts across South Georgia following Helene

GA

Donation/Supply Drop Off Locations

Name of Resource

Location

Organization Involved

Notes

Asheboro: The SwatchWorks, Inc.

453 Oakhurst Rd.

Mon-Thur 7:30am - 4pm.

Asheboro, NC

Carrboro, NC: Back Alley Bikes

100 Boyd St, Carrboro, NC 27510

Open Tues - Sat. 11am to 6pm

Carrboro: Weaver Street Market

101 E. Weaver St.

8am - 9pm.

Carrboro, NC: Dingo Dog

410 N Greensboro #150

Mon-Wed 1–9 PM, Thurs & Fri 1–10 PM, Sat 12–10 PM, Sun12–8 PM

Carrboro, NC

Cary: Haircraft Studios

1189 W Chatham St Cary

Tuesday-Friday 10-7 and Saturday 9-5

Cary, NC

Chapel Hill (Southern Village): Weaver Street Market

716 Market St.

8am - 9pm.

Chapel Hill

Charlotte: Patagonia Charlotte

101 W. Worthington Ave, Charlotte NC, 28203

Open Mond-Sat 11-7 and Sund 11-6

Charlotte: Common Market Oakwold

4420-A Monroe Rd

Sun - Mon: 8-8. Tues-Sat: 8-10

Charlotte: SEAC Village

500 Bradford Dr

10-6 mon-fri

Charlotte: Carolina Migrant Network

3400 Shamrock Dr

8-5 mon-fri

Charlotte, NC

Drop-off Locations for Donations in NC

Durham, NC: Art Post at 718 Iredell

Starting Monday, Sept. 30th

Open Monday-Saturday 12-6

Durham: Fuzzy Needle

1005 W Chapel Hill St, Durham, NC 27701

Thurs/Fr/Sat/Sun 11-4

Durham: The Scrap Exchange

2050 Chapel Hill Rd, Durham, NC 27707

10:30am - 6pm Tue-Sun.

Durham: Maverick’s Smokehouse and Taproom

900 W Main Street Durham NC

normal business hours.

Durham: Perfect Lovers

2823 N. Roxboro St.

Mon-Fri 7:30-1pm, Sat & Sun 8:30-1pm.

Durham: Ninth Street Bakery

136 E Chapel Hill St, Durham, NC 27701

Monday, Tuesday 2-5

Durham, NC

Supply list

Greensboro, NC: 241 Summit Avenue

11am - 1pm Tuesday-Friday

Greensboro, NC

Hillsborough: Diaper Bank Warehouse

437 Dimmock's Mill Rd, Unit 1

Hillsborough, NC  27278

M-Sat 8:00-5:00

Hillsborough: Weaver Street Market

228 S. Churton St.

8am - 9pm.

Hillsborough, NC

Raleigh, NC: RUMAH: 415 Hillsborough St

Drop off during events. See calendar on website raleighmutualaid.info

Raleigh: Cross Fit

2845 Jones Franklin Rd Raleigh NC 27606

Everyday 5am-7:30 pm

Raleigh: The NOW at Midtown

1100 Mercantile Dr STE 120

Mon - Wed 9am-8pm, Thurs- Sat 9am-9pm, Sunday 9am-7am

Raleigh: Clockwork

519 W North St, Raleigh, NC 27603

5pm & 12am, 7 days a week

Raleigh: William and Company

616 N Person St #1214, Raleigh, NC 27604

Mon-Fri 5pm - 2am, Sat & Sun 2pm-2am

Raleigh: Weaver Street Market

404 W Hargett St, Raleigh, NC 27603

8am - 9pm daily

Raleigh: Urban Pothos

1101 E Whitaker Mill Rd Suite 122

11am-7pm Tues-Sun

Raleigh, NC

Atlanta:
PAD @ The MURPH

561 Whitehall St SW,

Atlanta, GA

PAD (Policing Alternatives and Pre-Arrest Diversion Initiative)

and

The MURPH

@themurphatl

Website: https://www.theguild.community/community-stewardship-trust/themurph/

Supplies collection from 10:30 am - 4 pm Tuesday Oct 1st and ___

WATER

Baby diapers

Wipes

Formula

Adult diapers

Ensure shakes

Peanut butter

Canned foods

Tampons/pads

Pillows

Blankets

Soap

Silk bonnets

Towels

Coolers (+ ice)

Charcoal

Gas cans

Chain saws (+ volunteers to help clear streets)

Contract-sized trash cans

Monetary donations

Christa Knight Fordham

Macon, GA

Individual

Servicing Hazelhurst, Georgia

Jeremy Coleman

Macon, GA

Individual

Servicing South and SE Georgia

Second Harvest

Valdosta, GA

Second Harvest

October 2, 2024. This POD (Point of Distribution) will be distributing pantry boxes, water, and ice. The distribution will begin at 7:30 a.m. at Valdosta High School, 4590 Inner Perimeter Rd, Valdosta, GA 31602

Shelters

Name of Resource

Location

Organization Involved

Notes

NC Open Shelters:

Echols County Community Center

Echols County, GA

Echols County

Red Cross

Those in need of shelter are asked to bring their own bedding and personal items.

Shelter is located at 148 Church of God St., Statenville, Ga.

Tift County Shelter

Tifton, Ga

City of Tifton

call 229-388-6086

Food

Name of Resource

Location

Organization Involved

Notes

Meals

Adel, GA

Second Harvest

Tuesday, October 1, 2024.

11:30 a.m. to 2:00 p.m.

Boys & Girls Club, 1200 N Hutchinson Ave. Adel, GA 31620

Meals

Wheeler County, GA

Flower Garden

500 hamburgers, chips, and water available at the flower garden in Alamo, 10/01

food is expected to be ready by 1pm. First come, first served.

Charge your phone, take a shower, get a nap, and have a hot meal.

Valdosta, GA

Badcock Furniture

Meals

Valdosta, GA

Unity Ampitheater Park

Meals

Hahira, GA

Hahira City Park

AC, charge your devices, take a warm shower and enjoy a meal as well.

Tifton, GA

First Baptist Tifton

10/01/2024

1:00-8:00 in our Family Life Center

Provide your personal items for showers (towel, rags, shampoo, etc)

Pulled Pork Sandwich, Chips, Beans

AC and power to charge devices

Adel, GA

Adel First Assembly

10/01/2024

providing free meals to ANYONE in our community who needs one (those without power, crews working, etc). first come, first served

6pm

601 Massee Post Rd

Tree Removal

Name of Resource

Location

Organization Involved

Notes

Debris/Tree Removal

South Georgia

Samaritan's Purse

833-747-1234

Debris/Tree Removal

South Georgia

Crisis Clean Up

844-965-1386

Tarp for Roof

South Georgia

Army Core of Engineers

888-766-3258.

Pharmacies

Name of Resource

Location

Organization Involved

Notes

Healthcare Ready’s RxOpen

Healthcare Ready’s RxOpen is a mapping tool that helps patients and providers locate open pharmacies in areas impacted by natural disasters and public health emergencies. By offering up-to-date information on pharmacy operations, RxOpen ensures individuals can access necessary medications, even in challenging times.

When activated, RxOpen offers the latest status of pharmacies in affected areas, indicating whether they are open, closed, or have restricted hours. When RxOpen is inactive, it displays every tracked facility in the country as “Open” on the map.

Rx Open is updated at 3pm and 9pm daily through its activation.

Power

Name of Resource

Location

Organization Involved

Notes

https://poweroutage.us/

Resource to track power outages on a county level

Hotlines

Name of Resource

Location

Organization Involved

Notes

HURRICANE HELENE CLEANUP HOTLINE

Asheville?

Crisis Clean Up

(844)965-1386 We will connect you with volunteers from local relief organizations who may be able to assist with: Muck Out, Trees, Tarp, Debris. All services are free, but service is not guaranteed due to the overwhelming need. Volunteers work free of charge and provide the tools and equipment necessary to complete the work.

Search and Rescue

2-1-1 AND/OR text 40403 “PERSON” (you will potentially be put on hold calling 211 and then they will tell you to text) or visit NC 211's website: https://rdcrss.org/3rqObG1.

Mutual Aid Disaster Relief Request Form 

North Carolina

South Carolina

Tennessee

Fill this form out to request assistance or supplies from volunteers at Mutual Aid Disaster Relief.

Disability and Disaster Hotline

800-626-4959

Hurricane Helene Cleanup Hotline – NC National Guard

Call 1-844-965-1386

NC211.org

Connect with family members in WNC or get information about shelters, power outages, crisis cleanup, and more. Call 211 or 1-888-892-1162 (Press Option 1 for wellness checks)

Travel

Name of Resource

Location

Organization Involved

Notes

Waze

Reportedly more up to date than google maps

DriveNC.org

Live Traffic Updates

Tenants Rights

Name of Resource

Location

Organization Involved

Notes

NC Justice Center

Text or whatsapp 919-909-0580 for info on your rights as a tenant after a natural disaster

https://www.ncjustice.org/wp-content/uploads/2024/08/Tenant-Rights-During-a-Disaster-English-Flyer-2018-FINAL.pdf

Where to Donate

Name of Resource

Location

Organization Involved

Notes

Mutual Aid Disaster Relief

Poder Emma

Group Monse is working with - Latinx and mobile home residents in Asheville

The Appalachian Helene Response Fund

  • Beloved Asheville: Overall community support in Asheville, providing rapid response mobilization.
  • Appalachian Medical Solidarity (put “flood support” in description)
  • Venmo: @AppMedSolid
  • CashApp: $Streets1de
  • Triangle Mutual Aid:
  • CashApp: $TriangleMutualAid
  • Upstate Food Not Bombs: Coordinating basic supplies up to the NC mountains when roads are clear.
  • Venmo: @UpstateFNB with comment “Alex-WNC”
  • Day One Relief: Collaboration-based relief and rapid response

  • Pansy Collective
  • venmo @pansycollective
  • Holler Harm Reduction: donations for Madison County 2-6pm everyday at 1685 NC-213, #4, Marshall, NC
  • Marshall Refugees Mutual Aid. VENMO: @catherine-siravantha
  • WNC Rural Organizing and Resilience (ROAR): local organization distributing water and supplies, also setting up supply stations in Hot Springs and Marshall. PAYPAL: ruralorganizingandresilience@gmail.com

  • First Aid Collective Knoxville
  • Venmo: @firstaidcollectknox

TN

  • Newport Community Center

Venmo: @holler2holler

VA

  • Food Not Bombs Tallahassee
  • Venmo @ mckatonic138
  • Paypal: @mckatonic138

Florida

Support Incarcerated People

Name of Resource

Location

Organization Involved

Notes

Check-in on incarcerated folks stranded in unlivable conditions

Fight Toxic Prisons

Instructions 

Tracker http://tinyurl.com/HeleneCheck

Local Updates

Name of Resource

Location

Organization Involved

Notes

City of Moultrie, GA FB

Moultrie

City of Moultrie, GA FB

Moultrie

City of Valdosta, GA FB

Valdosta

City of Valdosta, GA FB

Valdosta

Emergency Management Communication for Lowndes County, Georgia.

Lowndes County

Emergency Management Communication for Lowndes County, Georgia.

Lowndes County

City of Douglas, GA FB

Douglas

City of Douglas, GA FB

Douglas

Wheeler County Emergency Support

Wheeler County

Wheeler County Emergency Support

Wheeler County

99.9 Kiss Country Radio

Asheville

letting folks call in to give updates and let their families know they are alive

Spanish-Speaking Resources / Recursos de habla hispana

Name of Resource

Location

Organization Involved

Notes

  • Buncombe County – Missing Loved Ones Form (English and Spanish)
    Formulario de seres queridos desaparecidos (inglés y español):
    Submit here / Enviar aquí

Buncombe County

  • Hola Carolina Facebook
    Hola Carolina Facebook:
    A 501(c)(3) nonprofit organization building bridges between cultures and embracing the diversity of our community, providing Spanish updates for WNC.
    Una organización sin fines de lucro 501(c)(3) que construye puentes entre culturas y abraza la diversidad de nuestra comunidad, proporcionando actualizaciones en español para WNC.

    Visit here / Visitar aquí

NC

  • Unidxs WNC Facebook
    Unidxs WNC Facebook:
    A local, intercultural, politically independent organization committed to serving the community by providing resources and up-to-date information for Spanish-speaking individuals in Cherokee, Clay, Graham, Haywood, Macon, Jackson, and Swain counties.
    Una organización local, intercultural y políticamente independiente comprometida con servir a la comunidad proporcionando recursos e información actualizada para personas de habla hispana en los condados de Cherokee, Clay, Graham, Haywood, Macon, Jackson y Swain.

    Call / Llamar: 828-242-7345
  • Unidxs WNC Facebook 

WNC

Ways to Apply for Aid

Name of Resource

Location

Organization Involved

Notes

FEMA Disaster Assistance Application

deadlines says 11/27

Save ALL of your receipts, FEMA audited people after Katrina

Instructions:

http://avllite.com/fema-financial-en/

Spanish:

http://avllite.com/fema-financial-es/

FEMA for Tenants and Immigrants

https://www.ncjustice.org/wp-content/uploads/2022/09/FACT-SHEET-FEMA-benefits-Immigrants-Tenants_ENG-2.pdf

Disaster Unemployment Assistance

https://www.des.nc.gov/dua-brochure/open

Disaster Snap Benefits

https://www.ncdhhs.gov/media/25891/open

Preregistration for disaster snaps may be submitted until October 24.

Once the pre-registration is completed, applicants

will be issued a confirmation number and will need

to call 1-844-453-1117 between Oct. 18 and Oct. 24 to complete the interview part of the application.

Food & Beverage Industry Emergency Relief Fund Application

Emergency Relief Fund Application

Emergency Support for Artists & Arts Organizations

Asheville

The Parent Support Fund

NC and GA

BEAM

Up to $100 of support. Limited funds available

Miscellaneous (social media posts, etc.)

Name of Resource

Location

Organization Involved

Notes

Laundry

Valdosta, GA

Camp Rock of Georgia Foster Agency

Location: 4407 Rocky Ford Rd., Valdosta, GA

Offering: Laundry machines daily until power is restored

Limits: 2 loads per household, bring your own detergent

Hours: 11:00 AM - 1:00 PM and 4:00 PM - 6:00 PM

Water

Homerville, GA

Clinch Memorial Hospital

Clinch Memorial Hospital is offering water from the community water supply.

Bring your own jugs, bottles, etc.

Limited to 10 gallons per household

Located behind the hospital

Showers

Moultrie, GA

Moultrie-Colquitt County Parks and Recreation Authority

SW Bath House, 1101 5th St SW

10/01/2024

4pm - 7:30pm. Please bring own towel and toiletries

The Storm Zine Project: Queer/Trans Guide to Storms

The Pink Slipper: Protecting Each Other Through Hurricanes & Other Calamaties

Southern Regional