Privacy Policy

At pilates with may, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

When you contact us via WhatsApp or email, we collect the following personal information:

• Name
• Contact number
• Email address
• How you found us (e.g. Google Search, Google Maps, word of mouth)
• Your location (to recommend a suitable studio or arrange house calls)

If you sign up for Pilates sessions, we may also collect:

• Health and medical information necessary to personalize your Pilates sessions
• Payment information for electronic transactions via PayNow

2. Purpose of Collection and Use of Your Information

We collect and use your personal data to:

• Communicate with you and respond to inquiries
• Understand how clients find us and improve our marketing strategies
• Recommend suitable Pilates studios or provide house call services based on your location
• Personalize and customize Pilates sessions according to your health and medical needs
• Process payments securely via PayNow

3. Consent

By providing us with your personal information, you consent to the collection, use, and disclosure of your data as described in this policy. We will not collect, use, or disclose your personal data for any purpose other than those you have consented to, unless required by law.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, or disposal. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

5. Disclosure of Information

We do not sell, trade, or share your personal information with third parties, except as required by law or with your explicit consent.

6. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

In accordance with Singapore's PDPA, you have the right to:

• Access your personal data
• Correct any inaccurate data
• Withdraw your consent to the use of your personal data To exercise these rights, please contact us at pilateswithmay@gmail.com.

8. Changes to This Policy

We reserve the right to update this privacy policy as needed. Any changes will be posted on our website.

9. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us at:

• Email: pilateswithmay@gmail.com
• WhatsApp: +65 81819425

Last update: 12 Sep 2024