Tickets

What are the different ticket types?

There are 4 types of tickets available: Zone A, Zone B, Zone C and Zone D, with price of ticket dependent on closeness to musician

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased prior to arriving at the event.

Can I book a ticket for my carer/caretaker?

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their caretaker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us for more information.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You will find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

This experience is taking place at Grand Hyatt Mumbai, a 5-star hotel that is one of India’s best-known luxury accommodations

How do I get to the venue?

https://maps.app.goo.gl/U62F11m6Sf52ADCC7

Is there food served?

Food and beverages can be bought outside the concert hall. NO FOOD AND BEVERAGES ALLOWED IN THE CONCERT HALL

Can I bring animals?

Animals are not allowed, except for service animals.

Does this venue have disability access?

YES

Is there parking available?

YES