Hiring Onboarding (General Managers)

Updated November 16th, 2024

General Manager - Area Manager - Catering Manager - Maintenance Manager

1. Interview applicants who have been screened by your area manager

1. Print and utilize the interview guide to conduct the interview (Pay Rates vary by store)
2. Always conduct an interview with several purposes

1. We are to assess the likelihood the applicant will succeed in this position
2. We should inform the applicant of what value the position can offer them
3. We should set the following expectations:

1. What probationary period is like
2. What uniform is acceptable (beard length, restrained hair, jewelry, pants, shoes)
3. How requesting leave works and our leave request policies
4. What is needed to be successful with us.  If you later need to fire this applicant, the task will be much easier if you feel you have given the employee multiple fair opportunities to succeed starting with the interview expectations.

2.  Once the decision to hire is made, this is the list of tasks to be completed by the General Manager:

1. Provide the new hire with the link to How to Onboard.
2. Send an email to the area manager stating the following information:

1. Name and email address of new hire
2. Shirt Size
3. Pay rate offered
4. Anticipated start date
5. Whether the employee will work under 30/hrs per week (doesn’t qualify for healthcare)

3. Before the new hire can start in your store, ensure the following:

1. New hire has completed his/her onboarding
2. Applicant knows when to report to work
3. Applicant has shown you their license and insurance and you’ve input it in the POS.  If not a driver, you may put 12/31/YYYY of this year, in order to allow sign in on the POS.  ALL DRIVERS must have verified expiration dates.

3. When the Employee reports for work on day one.  Ensure they complete this