By routing requests from Awaiting Request Processing in Borrowing to In DD Stacks Searching in Document Delivery, you can quickly and easily supply e-journal articles to your patrons using Odyssey Helper.
Instead of cancelling article requests that are locally held in your e-journals, you can supply those articles to your patrons quickly and easily. Not only does this provide a good service to your patrons, it is also a great way to get the most out of ILLiad’s Document Delivery module.
This is a very simple workflow to implement. When you encounter a locally held journal article in Borrowing, do the following:
Delivering Locally Held E-Journal Articles -