Be Heard. Be Valued. Be Recognized. Be Proud.

Be Your Professional Best!

You are a hard working, team player, who wants the best for their patients. You’ve reached a point in your career where you realize that you can reach and impact even more patients through facilitating the professional development of other physical therapists, both experienced and newer graduates.


You’ve also come to realize that there is more to patient care than just clinical competence and even expertise. You have a passion for the softer skills around communication, empathy and gaining patient buy-in to their plans of care so that they will achieve their goals in the best, most efficient way possible. And you have a desire to learn more and teach others about this.

We are a team of outstanding physical therapists who are committed to our patients and to each other. We believe management’s role is to not simply hold people accountable, but to support, coach and foster the success and professional growth of every team member. We believe the coach is only successful when the team is.

We stick by our Core Values, which are outlined below. They are not just a list we put in a frame on the wall. We live them and hold each other to them. They guide our behaviors and decision making each and every day.

Our benefits are great too. There's a con-ed allowance, formal clinical mentoring program (which you will lead), APTA dues, health, vision, dental, holidays, commuter benefit for public transit, and 25 days paid time off each year.

We have an established Orthopaedic Clinical Residency Program in conjunction with EIM to make it truly manageable and focus on the clinical decision making, communication and professional development of our clinical residents. This is the program you will be coordinating and helping us grow.

Our Physical Therapists and Physical Therapist Residents give back to the community through workshops, volunteering, talks at local organizations and most recently through Facebook Live educational videos. Our PT lecture series brings in experts from around the globe (literally) and is open to PTs and healthcare providers throughout the Bay Area.

We have built an environment that allows you to learn and practice at the top of your game, emphasizing great clinical care, and patient & provider communication.  

You will love being part of our team if you love working hard, caring deeply for your patients and want to work on a truly collaborative team. We don't have room for giant egos or passengers. Everyone contributes and pulls their weight and helps the other members of the team as much as they can whether it's in their job description or not. We believe that nothing is "not my job".

Physical Therapist - Professional Development Coordinator

San Francisco Sport and Spine Physical Therapy

Below is what we call a role scorecard. It is a one page job description that tells you exactly what is important in the Clinical Mentorship Coordinator, Director of Orthopaedic Residency Program, Physical Therapist position on our team.

If you think you’re a fit with us and excited about this opportunity, please apply with the instructions at the bottom. We look forward to getting to know you.

Functional Role        

Clinical Mentorship Coordinator, Director of Orthopaedic Residency Program, Physical Therapist

This role reports to:        

Director, Clinic Operations

Who reports to this role:

Orthopaedic Clinical Residents        

Purpose of the role:        

To achieve the Company’s core purpose, to Get People Better and Create Happy Patients through facilitation, mentoring and supporting clinical staff, residents and other mentors.

Key Accountabilities:

                        

                        

  • See an average of 3 new patients & 33 total visits per week
  • Support employees’ and Company’s quality of clinical care and service  through educational development programs
  • Oversee Orthopaedic Residency Program
  • Manage Schedule to achieve productivity                
  • Complete accurate and timely documentation        
  • Complete accurate and timely charge entry                
  • Complete accurate and timely reports to referring providers
  • Participate in Marketing Programs and Community Outreach        
  • Participate in weekly Employee Development Meetings

Company Core Values:        

  • Give Respect. Earn Respect.
  • Do Good by Putting Patients First.
  • Be Self-Aware.
  • Practice Legally, Ethically and Honestly.
  • Act Now. Do It Today. Get Results.
  • Strive for Excellence and Knowledge.
  • Listen to Understand. Ensure Clarity. Engage with Candor.
  • Display your Optimism.                                 

KPIs

Productivity

G

≥100%

Units/Visit

G

≥3.8

Y

95-99.9%

Y

3.6-3.8

R

<95%

R

<3.6

Recruiting Requirements:

Behavioral Competencies:

  1. Team player
  2. Customer focus
  3. Management

(”Inwards focus” = coaching - works 1 on 1 with staff to maximize individual performance)

  1. Time management
  2. Experience in similar role
  3. Leading edge
  4. Self awareness
  5. Presentation skills
  6. Integrity  
  7. Resourcefulness/Initiative

Qualifications:

  • Physical Therapy Degree
  • California Physical Therapy License (www.ptb.ca.gov)
  • CPR Certification
  • Advanced Certification in Orthoapedics (OCS)
  • California Drivers License and car
  • Experience with coaching and mentoring others or equivalent coursework

Skills:

                        

  • Able to demonstrate clear and rational clinical reasoning
  • Able to coach peers
  • Able to integrate and teach customer service practices and professional skills through the clinical mentorship program
  • Able to manage and implement a major project
  • Able to coordinate multiple resources and people to achieve a goal
  • Able to communicate clearly and with sensitivity
  • Able to use empathic listening techniques
  • Able to demonstrate excellent written and verbal communication skills
  • Able to seek out resources and share them
  • Able to critically evaluate research articles
  • Able to manage time efficiently between clinical care and continual mentorship in and out of the clinic.

Experience:

        

  • At least 5 years of out-patient orthopedic physical therapy clinical experience        
  • At least 2 years customer service experience
  • Some coaching, mentoring or teaching experience

To Apply: Please review all of the items in the above Role Scorecard and send your resume/CV along with the answers to the following questions to ptcareersfinalist@sfsspt.com.

Why do you want to join the team at San Francisco Sport and Spine Physical Therapy?

Describe a time when you exceeded a customer/patient’s expectations.
Describe a time when you failed at something and how you handled it. What did you learn?

Why do you want to lead a residency program?