SYNERGYAUTO VENTURES CORPORATION

Nissan Alabang Westgate Nissan Sucat Nissan Dasmarinas Cavite Nissan Silang Cavite   Nissan Carmona Cavite

PRIVACY STATEMENT FOR

POTENTIAL BUYERS AND CUSTOMERS

Synergyauto Ventures Corporation (SVC) operator of Nissan Alabang Westgate, Nissan Sucat Paranaque, Nissan Dasmarinas Cavite, Nissan Silang and Nissan Carmona Cavite   respects your privacy and is committed to adhering to the requirements of Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012. Any Personal Information gathered by Synergyauto Ventures Corporation, its sales agents, employees, partners in all of its branches and social media pages in the course of providing services to SVC as part of our delivery of products and services will only be used by SVC in a manner consistent with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

SVC collects, processes, stores, updates or discloses various types of personal and sensitive information about you such as: your full name, home address, gender, no. of children, telephone and/or cellphone number, email address, employment records, date of birth, marital and/or family status, financial information and vehicle information, such as Conduction Sticker Number/Plate Number, Vehicle Identification Number/Chassis Number, and Engine Number.

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

These data may be processed for one or more purposes but is not limited to the following:

  1. Manage our business relationship with you, including to facilitate, complete or confirm any transaction or purchase of goods or services you choose to enter with us, including warranty coverage;
  2. Provide you with offers, marketing and /or promotional materials such as special offers, and other information about Nissan and its products and services;
  3. Evaluate your application for a loan contract, and if you are approved, to administer and manage your account, including without limitation, for the purposes of credit reporting;
  4. Manage your purchase, loan contract, including reviewing credit applications, evaluating your credit, and conducting initial and periodic credit checks;
  5. Improve SVC’s services;
  6. Conduct customer surveys and participate in market research studies conducted by third parties;
  7. Conduct promotional activities;
  8. For purposes of Data management and centralization and to efficiently manage sales leads and activities through use of dealer management systems;
  9. Respond to your questions, or provide you with information or materials you have requested;

  1. Carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures (including but not limited to those designed to combat financial crime, “know-your customer,” anti-money laundering, or anti-bribery), that may be required by law or that may have been put in place by SVC;
  2. Preventing, detecting, and investigating fraud, misconduct, any unlawful action, or omission, whether relating to your application or any other matter relating to your account(s), and whether or not there is any suspicion of the aforementioned;
  3. Notifying you of any product recalls or notices, or as otherwise permitted or required by applicable law; and
  4. Such other purposes consistent with the foregoing purposes or which are disclosed to you and to which you consent.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

  1. Directly from you, when you complete a New Vehicle Orientation and Acknowledgement form, Registration and Test Drive Waiver Form, Sales computation Form, Vehicle Sales Agreement, Sales computation sheet, Vehicle Financing Application Form, Showroom and Display log sheet form;
  2. When you engage with our Marketing Professionals on all SVC official social media platforms and our Marketing Professionals’ accredited and registered Social Media platforms;
  3. From our dealers/branches when you purchase a vehicle, avail of services or take a test drive;
  4. By way of electronic transwmission to your email address;

Should you also wish to access, update, or correct certain personal information, or withdraw consent to the use of any of your information as indicated in this privacy statement, you may communicate with us through nsd.ceteam@gmail.com .

HOW DO WE PROCESS YOUR PERSONAL INFORMATION?

Your personal information is processed manually and electronically.

TO WHOM DO WE DISCLOSE YOUR INFORMATION?

Your Personal Information may be disclosed or transferred to concerned SVC personnel, sales agents, Nissan Philippines Inc., government agencies, financial institutions that perform services, such as marketing and advertising campaigns, customer service and data hosting, on behalf of SVC. Personal Information will only be provided to these organizations for the purposes that relate to the business transaction, including a determination of whether or not to proceed with the business transaction, and is to be used by the parties to carry out and complete the business transaction. SVC may also disclose your Personal Information to other third parties, for example, partners in promotional activities such as contests and marketing and/or promotional events. Personal Information will only be provided to these organizations in accordance with this Privacy Policy.

Please note that there are circumstances where SVC may use and/or disclose your Personal Information without your consent, such as when disclosure:

  1. is permitted or required by law, court order, administrative agency or other governmental tribunal and is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
  2. is necessary to permit SVC to pursue available remedies or limit any damages that SVC may sustain; or
  3. the information is publicly available in accordance with the applicable law.

SVC will not disclose more Personal Information than is required for the purpose of the disclosure.

WHAT ARE YOUR RIGHTS AS DATA SUBJECT?

You can review, correct or update some of your Personal Information by contacting our customer service nsd.ceteam@gmail.com. The type of information available through customer service includes your name, address, telephone/cellphone number and your vehicle information. If you wish to request additional information, please send your request to the attention of our Data Privacy Officer via email address: nsd.ceteam@gmail.com.  SVC will require sufficient personal information to verify your identity and the details about the personal information you are interested in before processing your request. Where information will be disclosed, SVC will endeavor to respond to your request within a reasonable time.

SVC will not be able to provide you with access to information that is exempt from disclosure such as: the Personal Information of another individual, commercial proprietary information and information that is subject to attorney-client or litigation privilege.

As required or permitted by law, you may be entitled to additional rights, including: (i) the right to control the dissemination of your Personal Information; (ii) the right to be informed whether your Personal Data are being or have been processed; (iii) the right of Reasonable access to (upon demand) the Personal Data processed, as well as information on the sources from which the Data were obtained, the manner by which the Data was processed, reasons for the disclosure of the Data to recipients, (iv) the right to object to the collection and processing of Personal Data and (v) the right to withdraw consent to our disclosure or use of Personal Information collected; (vi) the right to access and rectify or correct erroneous data; (vii) the right to erase or block Personal Data; (viii)

the right to be indemnified for damages arising from the mishandling, as well as the unauthorized use or disclosure, of Personal Data; and (ix) the right to lodge a complaint before the National Privacy Commission in case of violation of one’s rights as data subject.

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HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

SVC will hold your personal data for a maximum period of ten (10) years. If you have asked us not to communicate with you, we will hold this information until the prescribed period unless otherwise we receive a request from your end.

We are also required to keep your personal data (e.g. relating to business transactions) for certain retention periods under applicable laws and internal policies. Your personal data will be deleted when it is no longer required for these purposes.

You may also withdraw your consent for us to process your personal data by submitting your request to us. However, this may mean that you may not be able to use or access our products and services and other legal consequences.

HOW DO WE SECURE YOUR INFORMATION?

SVC endeavors to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to help prevent any loss, misuse, unauthorized access, disclosure, or modification of Personal Information.

SVC further protects Personal Information by restricting access to it only to those employees and service providers that have a business need to know it to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. SVC has a policy under which employee misuse of Personal Information is treated as a serious offence for which disciplinary action may be taken.