CLABQ Training Record                Name:  ________________________________

The goal of training is to help them find employment.

Base Training                        Date                Signature                                   Notes

Welcome to Community Link

Orientation

Tour, history of organization, supervision, job descriptions

Handbook Review

Policies

How to use Web Browsers

Chrome, Edge, Firefox, etc.

Cloud Storage

Google Drive, Sharing, Dropbox

Faith Based Organizations

(website)

High School / GED (yes / no)

yes

Personal Development

Respect

PowerPoint Presentation and handout (quiz)

Effective Listening

PowerPoint Presentation

Job Development Skills (Data Development Specialist -  job description)

Word Processing

Great progress, moving on

Resume Writing

Great progress, moving on

Job Searching

PowerPoint Presentation and handout (notes)

Cover Letter Writing

PowerPoint Presentation and handout (sample, notes)

Letter of Recommendation

Job Application

PowerPoint Presentation and handout (sample)

Interviewing

PowerPoint Presentation and handout (sample questions)

     Mock Interview Practice

Emailing & Worksheet

Gmail, Outlook, Yahoo, etc.

Sheets & Worksheet

Google Sheets vs Microsoft Excel

Database Data Entry

Handout, where to research, block-by-block entries

     Database Data Entry (worksheet)

Data and calendar entry

     Calendar Entry

Internet Research & Security

Facebook

Organization’s research

     Organization’s research

     Calendar of events posting

Emailing groups in database

Date Designated Administrative Assistant

Job Development Skills (Administrative Assistant - job description)

Copier / Fax / Scan / Email

Filing

Handout of types, what is used at Volunteer NM

Scheduling Appointments / Meeting / Travel Arrangements

Keyboarding & Typing Skills

Handout list of websites for training / practice

Financial Literacy

Phone Etiquette

Presentations

Slides vs PowerPoint

Online Classes - Hospitality + Serve (Hilton Hotel)

http://newsroom.hilton.com/index.cfm/misc/hospitality

Mod 1:  Transforming Communities with Hospitality + Service

Online training

Mod 2:  Ensure Authentic Client Interactions

Online training

Mod 3:  Anticipate & Exceed Client Needs

Online training

Mod 4:  Find Resolution in Difficult Situations

Online training

Mod 5:  Communicate w/ Care

Online training

Mod 6:  Intentional Client Connections

Online training

Mod 7:  Using Feedback to Drive a Better Client Experience

Online training

Leadership Toolkit:  Hospitality by Design

Online training

Applied to Employment Agency (4)

Assessments

                                                               Score

Workkeys (WK) & Misc.                        Date             3 is goal

Applied Mathematics

Locating Information

Reading for Information

NCRC (National Career Readiness Certificate)

Applied Technology

Business Writing

FIT

Listening for Understanding

Performance

Readiness Indicator

Talent

Workplace Observation

Outside Classes

Date

Signature

Notes

Intro to Computers

MS Word

MS Excel

MS PowerPoint

Outlook

Additional Training

Date

Signature

Notes

Peer Support

Windows 10

Computer Security

Customer Service (front desk)

 


     Projects Assigned                Date                    Signature                                        Notes

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