Fleekly Privacy Policy

Welcome to the website (the "Site") of Fleekly. This Site is owned and operated by Simplimantis (Pty) Ltd and has been created to provide information about Fleekly. Fleekly ("us", "we", or "Fleekly") is committed to respecting the privacy rights of our customers, visitors, and other users of the Fleekly websites (the "Sites"), mobile apps (the "Apps"), and services (collectively, the "Services"). This Privacy Policy (“Privacy Policy”) sets out Fleekly’s policy with respect to information, including in particular information which identifies you personally (known as ‘personal information' in South Africa, which together we'll call "Personal Data")) and other information that is collected from visitors and users of the Services. We created this Privacy Policy to give you confidence as you visit and use the Services, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is applicable to our Sites, Apps, and information obtained by us from any of our marketing affiliates, and not to any other websites that you may be able to access from the Sites or Apps or any website or mobile application of Fleekly’s business partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.

Please read this privacy policy carefully so that you understand how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and mobile app. By using any of our Services, you confirm that you have read, understood and agree to this privacy policy. If you have any queries, please email us at support@fleeklyhair.com.

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name, last name, gender, date of birth, phone number, company name, address, email address, Cookies and Usage data.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services. Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

How do we use your information?

We use the information we collect from and about you for a variety of purposes, including to:

• Process and respond to your queries
• Understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, and make special offers.
• Administer our Services and diagnose technical problems.
• Send you communications that you have requested or that may be of interest to you.
• Enable us to show you ads that are relevant to you.
• Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
• Administer contests and sweepstakes.
• Provide you with customer support.
• Provide you with notices about your account.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Notify you about changes to our Services.
• Allow you to participate in interactive features offered through our Services.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Non-Identifiable Data

When you interact with Fleekly through the Services, we receive and store certain information which does not identify you personally (referred to as de-identified information in South Africa). Such information is collected passively using various technologies. This includes:

Technical or other details about any device which you use to access the Services, including: Internet and/or network connection; your Media Access Control (MAC); any device Unique Device Identifier (UDID) or equivalent; your operating system, browser type or other software; your hardware or mobile device details (including your mobile device type and number and mobile carrier details), if applicable; or other technical details. This is technical data about our users and their actions and patterns, which we do not believe identifies any individual;

• Details of your use of our Services including, but not limited to: metrics information about when and how you use the Services; traffic data; and your geographical location data.

Fleekly may store such information itself or such information may be included in databases owned and maintained by Fleekly’s affiliates, agents or service providers. The Services may use such information and pool it with other information on an anonymised and generalised basis to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

Use of cookies

In operating the Services, we may use a technology called "cookies." Fleekly utilises first and third party cookies. This enables us to:

1. Improve the User's experience on our Website through various means such as storing preferences (like keeping a User logged in) or determining aggregate usage behaviour (time on site, number of pages viewed etc.) through web analytics tools like Google Analytics.
2. Provide more relevant Display Advertising to Users who have visited the Website, using third party tools such as Google Analytics Remarketing, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting.

Cookie Opt out

Most web browsers provide the option to block some or all cookie types should you wish to. Users can also opt out of the Google Display Network using the Ads Preferences Manager. Because many of our Website's features utilise cookies, we recommend that Users do not block them.

Marketing and Advertising

Fleekly and its affiliates may use Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

We do not disclose personal information about identifiable individuals to advertisers, but we may provide them with aggregate and/or anonymised information about our users to help advertisers reach the kind of audience they want to target. We may make use of the information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Unsolicited information and public forums

Please be aware that we do not accept unsolicited Personal Data unconnected with the Services and we will delete it as soon as we become aware you have sent us any such Personal Data (unless we are required to keep that Personal Data under this Privacy Policy).

You are responsible for any public publishing of information including Personal Data (for example on a discussion forum). Please remember that this may mean third parties gaining access to that information, for which you will be responsible.

Security

Fleekly takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free; any transmission is at your own risk. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Fleekly via the Internet. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Fleekly cannot be held responsible for security breaches occurring on your electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently have installed on your device.

Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies

We may also share your Personal Data with the Fleekly related companies if we need to do so to fulfil this Privacy Policy.

Legal action

The User's Personal Data may be used for legal purposes by Fleekly, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that Fleekly may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this Privacy Policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult Fleekly to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Fleekly at the contact information provided.

Other Terms and Conditions

Your access to and use of the Services is also subject to the Terms of Use at fleeklyapp.com/terms.

Changes to this privacy policy

Fleekly reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that Fleekly removes the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data that Fleekly has about Users.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at support@fleeklyhair.com.

Last updated on April 30, 2016.