Last Updated 8/1/23 REPORTER Help Documentation |
Completing a System Access Request
Some roles in REPORTER require a SAR, or System Access Request, to be formally submitted through the MyPack Portal.
Please Note: These instructions are from the point of view of someone with the SAR approval role. Typically, there are one or two designated people who have this access within your department or group. If you are unsure of who this person is, we recommend talking to your supervisor or other coworkers to determine how your group manages System Access Requests.
The following roles require a SAR:
| * This role won’t be included as a specific option as defined in step 10, so be sure that - as stated in step 9 - you clearly identify in the comments section of the request details. |
In case of questions with SAR, or the process of requesting Reporter roles through SAR, please contact the IDM Access Management by sending an email to: oit_access_mgmt@help.ncsu.edu
Step 1: Log into MyPack Portal - mypack.ncsu.edu |
Step 2: Select the compass icon icon in the top left corner to expand the menu panel |
Step 3: Select the Identity Management Option |
Step 4: Select ‘Security Access / SAR’ then select ‘SAR’ |
Step 5: When the SAR homepage opens in a new tab or a new window (depending on the settings of the user's browser), click on the "Update Access" link. |
Step 6: In the next screen, please search for the user to be granted reporter access to, by looking up for them either with their last name, or their Employee ID, then click on the "Search" button. |
Step 7: You should be able to see the user you desire to give Reporter access to, in the list. Please highlight the name of the user from the list, and scroll through the list if needed in order to do so. Then click on the "Continue" button. |
Step 8: In the next screen, scroll down the list of Accounts, till you see the "Reporter" option. Please highlight that option, then click on the "Continue" button. |
In case of questions with SAR, or the process of requesting Reporter roles through SAR, please contact the IDM Access Management by sending an email to: oit_access_mgmt@help.ncsu.edu
For questions or additional information you can view our support site at support.reporter.ncsu.edu or you can contact us at reporter_support@ncsu.edu.